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CALSTART is changing transportation for good.
Senior Salesforce Administrator
Location
United States
Posted
77 days ago
Salary
$45 - $55 / hour
Seniority
Senior
Job Description
Senior Salesforce Administrator
CALSTART
• Manage and optimize Salesforce CRM to support business operations across marketing, customer service, and processing teams. • Lead technical planning, implementation, and maintenance of Salesforce projects, ensuring alignment with strategic business goals. • Develop and customize Salesforce solutions focused on process automation, data integration, and system improvements to drive efficiency. • Serve as the primary liaison between technical teams and business units, translating business requirements into technical executions. • Monitor and report on Salesforce performance using data to assess KPIs like user adoption, system utilization, and ROI. • Lead training sessions and workshops to maximize user engagement and competence with new Salesforce features and updates. • Champion Salesforce best practices and compliance, ensuring adherence to legal standards, data security, and company policies. • Design strategic initiatives that utilize Salesforce to support business growth and client engagement, such as system migrations and new feature rollouts. • Foster a diverse and inclusive technology environment, considering diversity, equity, and inclusion in all system developments and user interactions. • Maintain robust relationships with stakeholders, including senior leadership, aligning Salesforce development with broader business strategies. • Ensure meticulous documentation and data management practices to uphold system accuracy and compliance.
Job Requirements
- 7+ years of Salesforce administrator experience, including managing Salesforce environments, configurations, and customizations
- Experience developing custom solutions within Salesforce using Apex, Visualforce, or Lightning Web Components
- At least one current Salesforce Certification, such as Certified Salesforce Administrator; additional certifications (e.g., Experience Cloud Consultant, Advanced Administrator, Platform App Builder) are highly valued
- Experience delivering projects using multiple methodologies (e.g., waterfall, agile) within an SDLC framework, specifically involving Salesforce deployments or significant system upgrades.
Benefits
- 100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance
- Retirement plan with generous company contributions
- FSA for Health and Dependent Care
- 3 weeks of vacation time in the first year of employment
- 11 paid company holidays
- paid sick time
- paid family leave
- more!
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