At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here! Department: The Recruiting team at Signifyd plays a vital role in building and growing our world-class workforce. More than just filling roles, we act as strategic partners to hiring managers across the company, working closely with them to understand their team’s goals, assess current and future talent needs, and develop effective hiring strategies. From sourcing and screening top-tier candidates to guiding them through every stage of the interview process, we’re committed to delivering a thoughtful and inclusive hiring experience. Our mission is to attract and engage exceptional talent while ensuring a seamless and positive candidate journey that reflects Signifyd’s values and culture. Signifyd is scaling, and we need a Technical Recruiter to join our Talent Team on a 6-month contract (with high potential for extension or conversion). This isn't just about filling seats; it’s about architecting the teams that protect the future of commerce. You’ll partner closely with leadership to hire the builders behind our fraud prevention and commerce protection platforms. Responsibilities: - Full-Cycle Ownership: Manage the end-to-end recruitment process for specialized technical tracks, including Software Engineering, Data Science, and Machine Learning. - AI-Enhanced Sourcing: Actively utilize and experiment with AI-driven sourcing tools and automation to identify top-tier passive talent through personalized outreach. - Process Architecture: Build and drive adoption of standardized, scalable hiring processes. You aren't just following a workflow; you’re optimizing it through coaching and data. - Candidate Advocacy: Maintain a gold-standard candidate experience, ensuring that every applicant -whether hired or not -leaves with a high opinion of the Signifyd brand. - System Mastery: Drive full utilization of Greenhouse ATS and sourcing platforms like Gem, ensuring data integrity and pipeline transparency. - Strategic Advisory: Act as a talent consultant to hiring managers, providing market maps and competitive intelligence to help us win in a crowded market. - Global Pipeline Management: Partner with leaders to scale teams across the USA, LATAM, and EMEA. You’ll act as the subject matter expert on regional talent trends, compensation benchmarks, and local hiring nuances. Requirements: - Experience: 3–5+ years of full-cycle technical recruiting experience in a fast-paced, high-growth SaaS or FinTech environment. - Domain Expertise: Proven track record of hiring specialized roles, specifically within Engineering, Data Science, & Machine Learning. - The Modern Toolkit: Deep experience with Greenhouse, LinkedIn, and Gem sourcing. You should be comfortable discussing how you use AI tools (e.g., for screening, sequence optimization, or market research) to amplify your output. - Passive Talent Hunting: You don't rely on "post and pray." You are a pro at deep-web sourcing and crafting highly personalized outreach to passive candidates. - Self-Starter DNA: You thrive in ambiguity. If a process doesn't exist, you build it. If a pipeline is dry, you find a new way to fill it. - Communication: Impeccable verbal and written skills. You can explain a complex compensation structure or a technical role requirement with equal clarity. - International Expertise: Proven experience navigating the complexities of global hiring. You understand that sourcing a Senior Engineer in Budapest requires a different strategy than in San Francisco, and you’re comfortable managing high-touch candidate experiences across multiple time zones. - Creativity, persistence, confidence and a relentlessly positive attitude are a must #LI-Remote Signifyd's Applicant Privacy Notice

• Manage full-cycle recruitment for technical roles including: • AI / Machine Learning Engineers • LLM Engineers • Speech / Audio Engineers • Software Engineers (various disciplines) • QA Engineers • Automation Engineers • Firmware Engineers • Partner with hiring managers to run intake meetings and define candidate profiles • Develop sourcing strategies and proactively headhunt technical candidates • Build and maintain global talent pipelines across technical disciplines • Conduct recruiter screens and evaluate candidate technical background and experience • Manage interview processes, feedback cycles, and candidate communication • Maintain accurate data in ATS (Workable) • Provide market insights including talent availability, compensation expectations, and hiring timelines • Work across global teams and time zones to support hiring needs

• Full International Recruitment Cycle: You will be responsible for the end-to-end recruitment process, from initial screening to successful onboarding, including identifying, interviewing, and selecting top candidates across various roles. • Collaboration: Build strong partnerships with hiring managers and HR teams, ensuring effective communication and alignment to achieve hiring goals. • Team Management: Lead and manage the IT Talent Acquisition team, overseeing the full recruitment lifecycle and driving team performance. • HR Initiatives: Participate in and contribute to broader HR initiatives, applying your expertise across different HR areas when needed.

Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026! This role is responsible for designing, implementing, and supporting secure and scalable Microsoft 365 and enterprise identity solutions with a focus on email messaging, collaboration, and data protection. The position leads initiatives related to email security, identity and access management, and information governance, leveraging technologies such as Exchange Online, Purview, Teams, SharePoint, and Active Directory. The role also supports hybrid identity environments, advanced troubleshooting, and compliance-driven security strategies while collaborating with cross-functional teams across the organization. Position Summary:The Technical Architect is an expert in an enterprise infrastructure role that partners with IT senior management to develop and lead the infrastructure vision and solutions for various technical infrastructure areas. As an individual contributor, the Technical Architect focuses on developing the infrastructure architecture strategy with long term, and broad impact on Mercury’s infrastructure direction. Partnering with other architects, system engineers, network engineers, software developers, software architects, and outside vendors, the Technical Architect provides leadership which has a big picture outlook considering cutting edge technology, performance results, cost, ease of maintenance, stability, and efficiency. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $118,664 to $230,619 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $107,876 to $209,653 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $97,089 to $188,688 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: - Documents the company’s existing systems architecture and technology portfolio and makes recommendations for improvements and/or alternatives. Develop, document, and communicate plans for investing in systems architecture, including analysis of cost reduction opportunities and/or technology enhancement opportunities. Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement. Develop and manage a systems capacity plan. - Consults with and advise senior management to define infrastructure roadmap. Partners with initiative leaders, BRMs, infrastructure and application engineers to evaluate feasibility of and driving application development or software acquisition plans and direction. Factors business roadmap and ROI into technical vision to consider business impact of infrastructure and application designs. - Designs, tests and debugs complex infrastructure solutions while developing new functionality, and enhancing existing functionality, providing leadership to guide customers and satisfy their requirements, both internal and external. Architecture and design work encompasses a broader project/platform scope. Work includes developing detailed specifications from which infrastructure solutions will be acquired or designed, tested and rolled out across the company. - Actively researches new and alternate infrastructure technologies and emerging industry standards, driving changes to processes and methods for end user computing and server computing, and creates best practices. Documents large and complex assignments for knowledge transfer and develop expertise in multiple application and business areas. - Mentors other IT team members on areas of expertise. Provides technical expertise and vision on a wide range of systems/projects/platforms. - May lead other team members in an initiative or project with full responsibility for delivery and supervision of other team members. - Partners with multiple third party vendors to investigate how infrastructure vendor solutions and services support Mercury’s IT needs, considering long term strategy, IT standards and policies, business value and ROI. Influence/determine vendor selection through the execution of Proof of Concept exercises, the development of RFPs, vendor sourcing and selection processes. - Demonstrate Mercury’s core values of People, Service Excellence, Trustworthiness, Process Simplicity and Product Value - Cordially and professionally interact with subordinates, customers, vendors, superiors and peers - Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week - Various marginal functions Qualifications Education: Minimum: - BS degree in Computer Science or a related field; or equivalent combination of education, training, and experience. - Certification in Microsoft technologies, and/or VMWare preferred. Experience: Minimum - Minimum 8 years of infrastructure design, implementation and management experience with direct involvement in infrastructure design, management of complex and multi-platform computing and networking environments in a mission critical, 7x24, ecommerce and SaaS environments. Preferred: - 10 or more years of experience designing and administering Microsoft 365 environments, including Exchange Online, Teams, SharePoint, and Purview. - 8 or more years of experience with email security platforms, particularly Proofpoint (PPS, TAP, Threat Response, SER, PSAT, EFD). - Experience implementing email authentication protocols such as SPF, DKIM, and DMARC to enhance security and compliance. - Hands-on experience with Microsoft Purview, eDiscovery, Information Governance, and Data Loss Prevention (DLP) strategies. - Deep knowledge of Active Directory and hybrid identity environments, including AD DS, Entra ID (Azure AD), ADFS, SAML, and Single Sign-On (SSO). - Experience implementing identity and access management (IAM) frameworks including privileged access management and least-privilege models. - Familiarity with cloud backup, disaster recovery, and ransomware protection solutions. - Proven ability to troubleshoot complex Microsoft 365 and hybrid infrastructure issues, including root cause analysis and escalation management. - Experience supporting regulated environments with strong compliance and data security requirements. - Strong collaboration skills with cross-functional teams including Information Security, SOC, Network Engineering, and DevOps. - Demonstrated ability to mentor team members and support knowledge transfer initiatives. - Experience providing VIP/executive-level technical support with a focus on service reliability and rapid issue resolution. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: - Competitive compensation - Flexibility to work from anywhere in the United States for most positions - Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) - Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) - Medical, dental, vision, life, and pet insurance - 401 (k) retirement savings plan with company match - Engaging work environment - Promotional opportunities - Education assistance - Professional and personal development opportunities - Company recognition program - Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $118,664.00 - USD $230,619.00 /Yr.