Signifyd

Role Description As Risk Analyst, you will have an opportunity to join a group of seasoned fraud experts and expand your knowledge of Fraud Fighting within the e-commerce space. Your curiosity, analytical mind, technical skills, and tenacious spirit will have a significant impact in our team's ability to quickly respond to threats, outwit fraudsters, and help us advance payment risk decisioning to the next level. Your day to day will include: - Analyzing large data sets to identify and extrapolate fraud trends & propose effective and refined solutions. - Monitoring performance dashboards to look for anomalies. - Investigating high risk alerts. - Producing analytical reports that provide actionable insights on fraud patterns. - Identifying ideas for new Machine Learning features or rules, working closely with Data Science teams to improve model performance. - Keeping up to date on the latest fraud trends. You will be learning more about: - Identifying fraud patterns, trends and emerging threats. - Fraud attributes for a variety of verticals within the e-commerce industry. - Fighting fraud in North America, Latam, EMEA, and APAC. - Using sophisticated fraud prevention tools. Qualifications - Have proven ability to make decisions with limited and conflicting information. - Have strong data analysis and interpretation skills. - Have strong critical thinking skills with advanced judgment capability. - Have an ability to manage multiple assignments while working independently. - Have strong communication & presentation skills. - Have flexibility to work weekends and holidays. - Be familiar with data analytics & end user software such as Looker or SQL. - Be highly proficient in G-suite (Doc, Sheets, Slides) /Microsoft Office (Excel). - Be fluent in English. Requirements - Be working towards or completed a degree in Business Technology, Business Analytics, Financial Technology, Data Science / or have equivalent working experience within the risk/fraud space. - Some fraud prevention or payments space experience. Benefits - Medical Insurance - Dental Insurance - Meal Vouchers - Stock Options - Annual Performance Bonus or Commissions - Paid Parental Leave (12 weeks) - On-Demand Therapy for all employees & their dependents - Dedicated learning budget through Learnerbly - Life Insurance - Company Social Events - Signifyd Swag

At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here! Department: The Recruiting team at Signifyd plays a vital role in building and growing our world-class workforce. More than just filling roles, we act as strategic partners to hiring managers across the company, working closely with them to understand their team’s goals, assess current and future talent needs, and develop effective hiring strategies. From sourcing and screening top-tier candidates to guiding them through every stage of the interview process, we’re committed to delivering a thoughtful and inclusive hiring experience. Our mission is to attract and engage exceptional talent while ensuring a seamless and positive candidate journey that reflects Signifyd’s values and culture. Signifyd is scaling, and we need a Technical Recruiter to join our Talent Team on a 6-month contract (with high potential for extension or conversion). This isn't just about filling seats; it’s about architecting the teams that protect the future of commerce. You’ll partner closely with leadership to hire the builders behind our fraud prevention and commerce protection platforms. Responsibilities: - Full-Cycle Ownership: Manage the end-to-end recruitment process for specialized technical tracks, including Software Engineering, Data Science, and Machine Learning. - AI-Enhanced Sourcing: Actively utilize and experiment with AI-driven sourcing tools and automation to identify top-tier passive talent through personalized outreach. - Process Architecture: Build and drive adoption of standardized, scalable hiring processes. You aren't just following a workflow; you’re optimizing it through coaching and data. - Candidate Advocacy: Maintain a gold-standard candidate experience, ensuring that every applicant -whether hired or not -leaves with a high opinion of the Signifyd brand. - System Mastery: Drive full utilization of Greenhouse ATS and sourcing platforms like Gem, ensuring data integrity and pipeline transparency. - Strategic Advisory: Act as a talent consultant to hiring managers, providing market maps and competitive intelligence to help us win in a crowded market. - Global Pipeline Management: Partner with leaders to scale teams across the USA, LATAM, and EMEA. You’ll act as the subject matter expert on regional talent trends, compensation benchmarks, and local hiring nuances. Requirements: - Experience: 3–5+ years of full-cycle technical recruiting experience in a fast-paced, high-growth SaaS or FinTech environment. - Domain Expertise: Proven track record of hiring specialized roles, specifically within Engineering, Data Science, & Machine Learning. - The Modern Toolkit: Deep experience with Greenhouse, LinkedIn, and Gem sourcing. You should be comfortable discussing how you use AI tools (e.g., for screening, sequence optimization, or market research) to amplify your output. - Passive Talent Hunting: You don't rely on "post and pray." You are a pro at deep-web sourcing and crafting highly personalized outreach to passive candidates. - Self-Starter DNA: You thrive in ambiguity. If a process doesn't exist, you build it. If a pipeline is dry, you find a new way to fill it. - Communication: Impeccable verbal and written skills. You can explain a complex compensation structure or a technical role requirement with equal clarity. - International Expertise: Proven experience navigating the complexities of global hiring. You understand that sourcing a Senior Engineer in Budapest requires a different strategy than in San Francisco, and you’re comfortable managing high-touch candidate experiences across multiple time zones. - Creativity, persistence, confidence and a relentlessly positive attitude are a must #LI-Remote Signifyd's Applicant Privacy Notice

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description At Signifyd, product leadership and business outcomes are inseparable. The Senior Director, Product – AI Performance & Risk owns the two metrics that define the company’s success: loss rates and conversion. Signifyd guarantees every approved order. When fraud occurs, the company pays for it. That means the performance of our AI systems directly determines our business economics. This leader owns the product engine behind those decisions. You will lead the product organization responsible for the models, data systems, and decisioning infrastructure that determine whether billions of dollars in ecommerce transactions are approved or declined. Reporting to the Chief Product Officer, you will partner closely with the CTO, Chief Risk Officer, and CEO to drive Signifyd’s next phase of AI performance and product innovation. You will lead a team of senior product managers and work closely with engineering, data science, and risk teams to continuously improve the systems that power Signifyd’s real-time decisions. Outcomes You Own - Loss Rates: You will own the models and risk decisioning systems responsible for maintaining industry-leading performance while scaling across billions of dollars of merchant GMV. - Conversion: Improving conversions while maintaining strong loss performance is one of the most powerful levers in ecommerce. - Next-Generation AI in Production: The next phase requires deploying new modeling architectures capable of leveraging our commerce identity network of 90+ billion identities. What You Will Lead - Signifyd AI Lab (SAIL): Develops and evaluates new model architectures and prepares them for production deployment. - Risk Platform: Executes approve/decline decisions in under 500 milliseconds. - Feature System: Transforms raw network data into signals used by production models. - Data Infrastructure: Guides the evolution of the systems that ingest, process, store, and serve the data. - Authorization Rate Optimization (ARO): Improves approval rates at the issuer and bank layer. What Success Looks Like in Year 1 - Improved loss rate performance while maintaining strong approval rates. - Meaningful conversion improvements across enterprise merchants. - Deployment of new modeling capabilities into production. - Faster cycle time from model research to live decisioning impact. - Strong product leadership across AI, risk, and decisioning systems. Who You Are - You operate like an owner, measuring success by business results. - You are a product leader with strong commercial instincts. - You have led in technically complex environments. - You move with urgency, valuing speed from insight to production impact. - You are a strong people leader, creating clarity on priorities and earning trust. Preferred Background - 10+ years of product leadership experience. - Ownership of PMs or teams that drive major product areas. - Experience in fintech, payments, ecommerce, fraud, or AI-driven decision systems preferred. - Experience working closely with data science or machine learning teams. - Demonstrated track record of owning and improving business metrics. - Founder or entrepreneurial operating experience is a plus. Benefits - Discretionary Time Off Policy (Unlimited!) - 401K Match - Stock Options - Annual Performance Bonus or Commissions - Paid Parental Leave (12 weeks) - On-Demand Therapy for all employees & their dependents - Dedicated learning budget through Learnerbly - Health Insurance - Dental Insurance - Vision Insurance - Flexible Spending Account (FSA) - Short Term and Long Term Disability Insurance - Life Insurance - Company Social Events - Signifyd Swag Compensation - Base Salary Ranges by Pay Zone: - Tier 1 (NYC/SF Bay Area/Seattle): $250,000 – $280,000 annually - Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $240,000 – $270,000 annually - Tier 3 (US - All Other): $220,000 – $250,000 annually - This role is eligible for a stock option grant of 15,000 stock options. - This role is eligible for an annual performance bonus of up to 15% of base salary.

At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here! Department: US Sales: The North America Sales organization at Signifyd is dedicated to empowering e-commerce businesses to grow fearlessly by eliminating fraud, preventing chargebacks, and safeguarding their bottom line. Our primary focus is on driving new logo acquisition, partnering with online merchants across diverse industries—from leading enterprise retailers to rapidly growing e-commerce businesses—to maximize their revenue by approving more legitimate orders and significantly reducing the financial burden of fraud and consumer abuse. We provide a cutting-edge Commerce Protection Platform that leverages advanced ML and our vast global Commerce Network to deliver real-time, guaranteed decisions on every transaction. To effectively penetrate and expand within the market, our team thrives on deep cross-functional collaboration. We work hand-in-hand with Solutions Engineering to craft bespoke demonstrations, Marketing for targeted outreach campaigns, Product for roadmap insights and deep-dives, and Customer Success to ensure seamless onboarding and long-term value for our new clients. This integrated approach is essential as we deliver unparalleled value and secure the trust of new merchants across North America. The Role: Signifyd is looking to expand the Enterprise Accounts team with the goal of establishing mutually beneficial partnerships with some of the largest and most admired brands in the world. We are looking for strategic thinkers and experienced sellers to attract, win, replicate, and deliver innovative business outcomes that continuously improve our own business while helping others grow theirs. The Enterprise Account Executive is focused on developing new business in the Enterprise  eCommerce space. This role will work in tandem with a Sr. Enterprise Account Executive and will be accountable for full cycle deal management including driving pipeline, sales, revenue, and meeting or exceeding a shared quota in the assigned deals across the Enterprise AE and Sr. Enterprise AE's combined territory. What to expect in your role: Partner closely with your Sr. Enterprise AE to develop and execute on a cohesive territory plan, which includes individual account plans You will be responsible for developing creative strategies for outbound prospecting and pipeline generation across your territory and accounts. Own full sales cycle from discovery calls with the C-suite, VPs, and decision makers through to signature and navigating post-signature, ensuring smooth hand-offs to CS and IM teams. Serve as a credible SME for prospects, providing education, memorable engagements, compelling content, and thought leadership designed to provide value to prospects, create lasting relationships, and ultimately win new business. Demonstrate ability to use data and insights to overcome objections and craft a compelling value-based solution across multiple stakeholders. Partner effectively with Solution Engineering, Customer Success, Product, Marketing, Value Engineering, Risk Intelligence, Implementation, and other teams to drive initiatives that support the needs of the prospect throughout the deal cycle. Onsite travel to meet prospects in person will be required in this role.  Additionally, you will be expected to attend Signifyd and industry specific tradeshows and events to develop and enhance relationships with prospects. Consistently update Salesforce (SFDC), leveraging this tool as the single source of truth on prospect accounts and opportunities. Capture timely and detailed call/meeting reports, articulating customer needs, deliverables, and next steps to ensure Partners and leadership team are aware of updates. Qualifications: Benefits in our US offices: Discretionary Time Off Policy (Unlimited!) 401K Match Stock Options Annual Performance Bonus or Commissions Paid Parental Leave (12 weeks) On-Demand Therapy for all employees & their dependents Dedicated learning budget through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Short Term and Long Term Disability Insurance Life Insurance Company Social Events Signifyd Swag Compensation Details: This is a sales role with a 50/50 compensation structure—meaning for every dollar in base salary, there is equal earning potential in commissions when performance targets are met. Commissions are also uncapped. Equity: This role is also eligible for a stock option grant of up to 3,000 options, based on the position level and internal compensation guidelines. We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, abilities, and location, as well as internal equity and alignment with market data. USA Base Salary Pay Range $110,000 — $125,000 USD Signifyd's Applicant Privacy Notice