Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Solutions Engineer Team We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced in using presentations, email, phone, and social media to connect with customers virtually and in person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to educate Okta’s Customers (from developers to product managers to C-level executives) on best practices throughout their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform. The Solutions Engineer Opportunity Reporting to the Senior Manager, Solutions Engineering, the Solutions Engineer is a functional business consultant who will partner with Commercial Account Executives and have  a passion for technology and the advanced ability to develop, position, and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. What you’ll be doing - Work alongside the Corporate/Expansion (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions - Understand customer challenges and business issues, and provide product demonstrations to align our solutions with customer needs - Answer product feature and technical questions from customers, partners, and Okta colleagues - Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed - Provide feedback to product management about product enhancements that can address customer needs and provide additional value - Share and learn best practices and reusable assets with other Solutions Engineers to enhance the quality and efficiency of the team - Stay current on competitive analysis and market differentiation - Support marketing events, including executive briefings, conferences, user groups, and trade shows What you’ll bring to the role - 5+ years of pre-sales engineering experience, selling SaaS products. - A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity. - An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard. - Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP) - Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications. - An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF) - Exceptional communicator. - Confidently dispensing knowledge to highly-skilled and experienced audiences. - Typically, 25% travel. - A bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred. You might also have (not mandatory): - AI & Emerging Tech: Expertise with Agentic AI and LLM-based workflows. You understand the use cases for AI agents, both internal and external, and have familiarity with MCP servers. - Diagramming experience for user journey flows, complex architecture diagrams, etc. - Experience in the IAM space #LI-Remote #LI-CM P9259_3401412 Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $160,000—$220,000 USD The Okta Experience - Supporting Your Well-Being - Driving Social Impact - Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

• Architecting and designing bespoke integration architectures using API sequence diagrams and data-flow maps. • Leading technical deep-dives with prospect CTOs and lead developers to uncover complex system requirements. • Providing definitive proof of technical feasibility, removing integration-related friction from the sales cycle. • Acting as a strategic partner to Presale Solutions Consultants and Postsale Solutions Engineers. • Translating goals into actionable technical specifications and providing the exact JSON schemas, endpoint mappings, and logic flows required for developer execution. • Leading technical discussions with partners to ensure integration roadmaps remain aligned. • Proactively creating technical internal resources tools.

• Design, develop, and maintain integrations between Arvo and ERPs/healthcare providers' systems • Work with REST APIs, webhooks, authentication, queues, and asynchronous interactions • Build alternative solutions when APIs are not available (e.g., RPA, automations, file ingestion, controlled scraping) • Work directly with technical and non-technical clients, understanding processes and translating needs into solutions • Map healthcare data flows (medical invoices, claim forms, billing, authorizations, etc.) • Implement and maintain automated tests for integrations (unit, integration, and end-to-end) • Monitor integrations in production, perform troubleshooting, and drive continuous improvements • Document integrations, data flows, and API contracts • Collaborate closely with engineering, product, and customer teams

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Enterprise Technology, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected. The Opportunity As a Senior Manager, Solutions Architecture, you’ll provide architecture leadership in both pre-sale and implementation stages with our client and executive partners. You’ll leverage your software delivery experience and technical expertise to architect, plan, and initiate new projects. While working with a delivery team, you’ll support in-flight projects and implement our client partner’s vision. Senior Managers in Solutions Architecture bring their dynamic capabilities to a variety of scenarios, including speaking with prospective clients about our capabilities, leading architecture and discovery projects for new client initiatives, and collaborating with a delivery team to implement their vision. During downtime, our Solutions Architecture team acts as roving catalysts to support in-flight projects, with L&D time spent growing their technology expertise in a selected specialization (e.g., AWS). Responsibilities - Presale: Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about our firm's engineering capabilities - Delivery: Play the lead role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects - Subject Matter Expertise: Owns a “technology vertical”, encompassing solution design, platform selection, implementation support, and thought leadership (e.g., AWS, Content Management Systems, hybrid mobile frameworks, etc.) - Roving Catalyst: Enhance existing project teams with architectural account-level guidance or specific subject matter expertise Competencies - Multi-platform familiarity, with expertise in one or more of the following: - Front-end: Swift, Kotlin, Maui, React Native, React, Angular, Flutter, Typescript - Backend: APIs (NodeJS, Spring, .NET, Python), Cloud (AWS, Azure, GCP), Data Services/Systems (SQL, NoSQL, Kafka) - Content management systems, analytics platforms, and other 3rd party frameworks - Experience delivering software in an agency/client-service environment - Experience in having commercial conversations involving budgets and fees - Experience with software estimation, work planning, and building project plans within time/cost constraints - Ability to break down complex ideas to both technical and non-technical individuals - You're excited to learn the principles of mobile software development - Experience quickly iterating and refining a product vision with a client by offering multiple approach options - Passion to apply modern processes that transform client organizations (e.g., continuous delivery, rapid iteration, and agile-inspired methodologies) - Excellent verbal and written communication skills - Ability to use repeatable frameworks and best practices to incorporate new technologies or concepts - Appreciation for the wider client enterprise, beyond a single project or initiative - Desire to expand an account to holistically service a client - Equally comfortable working in pre-sale and post-sale environments - An eye for detail and an ability to navigate ambiguity Bonus Points - Experience with leading CCaaS technologies such as Amazon Connect, Zendesk CCaaS, Google CES, Five9, and Genesys CCaaS. - Cloud Data Platforms: Experience with Databricks, Snowflake, or other major cloud data warehousing/lakehouse solutions. - Cloud AI/ML Services: Proficiency with cloud-native AI/ML platforms (e.g., AWS Bedrock / Sagemaker, Azure ML, Google AI Platform/Vertex AI). - Understanding of MLOps principles and tools for continuous integration/continuous delivery (CI/CD) of machine learning models. - Familiarity with containerization (Docker) and orchestration (Kubernetes) for scalable deployments. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy.