• Manage a high-volume B2B commercial account portfolio, prioritizing outreach based on risk and delinquency levels; proactively contact clients by phone and email to negotiate payment arrangements and recover past-due balances • Apply sound judgment in selecting the right collection strategy for each account whether that's a payment plan, escalation, or referral to legal or a third-party agency and maintain accurate documentation in our ERP or collections management system • Serve as the primary point of contact for complex billing disputes, owning each case from identification through resolution; evaluate validity, gather documentation, and communicate outcomes clearly and professionally • Verify that invoices align with contractual terms before and during the collections process; identify recurring billing issues and escalate systemic problems to management with recommended solutions • Monitor aging reports daily, assess portfolio health, adjust strategies accordingly, and keep management informed on high-risk accounts, open disputes, and overall portfolio status

About Fora Fora is the modern travel agency, empowering anyone with a passion for travel to build a thriving advisory business. We're modernizing the $100B+ travel agency industry by combining powerful technology, data, and community to enable thousands of entrepreneurs to build on our platform. Our business-in-a-box platform gives travel entrepreneurs everything they need to launch and scale, from cutting-edge tools and personalized training to a vibrant community and exclusive industry partnerships. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time. We believe that everyone, from seasoned professionals to first-time advisors, can build something both profitable and personal. Founded in 2021 by seasoned entrepreneurs, Fora has grown steadily since, expanding to a team of 200+ full-time employees based in downtown New York City. In 2025, we announced our $60 million Series B and C investment rounds, led by Thrive Capital and Insight Partners, with participation by previous investors including Forerunner and Heartcore Capital. We've also been recognized as a LinkedIn Top Startup 2024, Fast Company's Most Innovative Companies 2025 and 2023, and Built In 2025 Best Places to Work. We're building the first truly unified platform for all travel needs—leveraging the best of human expertise and technology to transform how people plan and book travel. Job Overview: We are looking for a highly organized AR Collections Specialist to manage and resolve payment-related issues efficiently. This role involves investigating financial discrepancies, validating commission payments, handling disputes, and coordinating with internal teams to ensure smooth payment processing. Key Responsibilities: - Find contacts (e-mails/phone numbers) for suppliers. - Identify and resolve payment-related issues, including disputes, short payments, and missing payments. - Investigate payment applications using Onyx, TACS, check and wire transfer records. - Validate commission payments with the Supplier Portal on a weekly basis. - Handle disputed amounts by verifying records in Retool, making necessary invoice adjustments, and providing updates. - Address duplicate bookings by coordinating with the bookings team. - Contact suppliers' finance departments via phone or email. - Researching contact details using Intercom, Internet, Retool Supplier Management or other internal and external resources. - Update the tracking sheet with contact attempts and outcomes. - Manage invoice-related tasks using available resources such as Retool links and Intercom emails. Qualifications: - Strong analytical and problem-solving skills. - Experience working with payment processing systems such as Onyx, TACS, and wire transfers is a plus. - Familiarity with financial reconciliation, invoice adjustments, and supplier management. - Excellent communication and coordination skills. - Ability to work independently and manage multiple tasks efficiently. - Able to work during Eastern Timezone business hours (United States). - Detail-oriented with the ability to manage multiple tasks and priorities. - Ability to research and validate financial data across multiple sources. - Maintain organized records and update the checklist regularly. - Ensure streamlined documentation and communication for seamless operations. - Proficient in Microsoft Excel and Google Sheets. Additional Job Requirements: - 2 years+ work experience - Accounts receivable and/or finance experience in the travel industry is highly preferred - Strong verbal and written English - Independent full-time remote contractor position with an initial hourly rate of $8, based on experience. - The contractor must provide their own equipment, including a computer and strong internet connection. - Open to co-working sessions (co-working space is located at General Mariano Alvarez, Cavite) and attend team meet-ups. Compensation: - Independent full-time remote contractor position with an initial hourly rate of $8, based on experience. Our Values We’re forging our own path Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo. We’re stronger together Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers. We believe in technology We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers. We’re here to serve We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way. We mean business Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry. WORK AUTHORIZATION Authorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization. Roles based outside of the United States are not subject to this requirement. EQUAL OPPORTUNITY Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.

EMEA Collections Manager remote type Flex locations Vilnius, Lithuania time type Full time job requisition id JR117281 The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.   We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.   Meet the team: The role of the EMEA Collections Manager is to drive operational success, improvement and efficiency across EMEA Collections activities. The role will require a strong understanding of cash collections, including debt recovery processes and strategies, to meet targets as well as delivering a consistent approach for Collections across EMEA.   Where you come in: - Manage and deliver on key operational goals for Cash Collection and Debt provisioning levels across EMEA. - Review existing KPI reporting across EMEA and develop a consistent output for each country to share with key stakeholders. - Form strong relationships and partnerships with Internal & External Customers across EMEA locations. - Support and develop the AR Collections team across EMEA, including Edinburgh, Mainz and Vilnius. Harness a strong team ethic and working relationship across the groups, and ensure consistency of approach for collection purposes. - Utilise credit risk tools to determine the financial stability of new partners and support management decision-making regarding payment terms and credit levels. - Develop and encourage continuous process improvements. - Ensure compliance with corporate policies.   What makes you successful: - You have Oracle or other major ERP system experience. - You have cash collections experience, particularly in developing strategies and techniques to maximise debt recovery opportunities. - You possess strong PC skills, including proficiency in Excel. - You demonstrate excellent interpersonal, written and verbal communication skills. - You can effectively lead a team effectively in a fast-paced environment. - You have experience in a similar managerial role. - You are able to adapt in a fast-paced environment as the company continues to grow. - You are self-disciplined with experience in maintaining accurate documentation and following procedures. - You have experience in delivering process improvement. - Experience in credit risk/insurance/third-party payor and/or medical device reimbursement environments is beneficial.   What You’ll Get: - A comprehensive onboarding and training on the job  - Opportunity to work in a diverse and inclusive environment with colleagues representing 45 different nationalities  - Hybrid working model, offering the flexibility to work both remotely and in a modern, well-equipped office space  - 5 additional vacation days, with potential for more for parents, students, and other cases with approval  - Opportunity to work from other countries for up to 30 days per year  - Health Insurance including reduced premiums available for dependents - Life and Accident insurance coverage  - 3rd Pillar Private Pension plan  - Health and Wellness programs, including access to online coaching and therapy sessions  - Fertility, Family forming, Menopause and Men’s health support services - Regular team-building events that foster collaboration and connection  - Best-in-class training and career development programs  - Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more  - Access to a fitness tracking app with rewards for staying active  - Free parking space at the city center office location.    Travel: - 0-5%   Experience and Education Requirements:  -  Typically requires a Bachelor’s degree with 8-12 years of industry experience and 2-5 years of previous management or lead experience   Flex Workplace:  - Your primary location will be your assigned Dexcom site, but you may work part of the week from a home office. You must live within commuting distance of your assigned Dexcom site (typically within an hour’s commute).    Imagine a workplace where your ideas are valued, your growth is supported, and your efforts directly contribute to our success. We believe in fostering a culture where everyone feels empowered, inspired, and excited to come to work each day. If you're looking for a role that offers more than just a job, where you can truly make a difference and have fun while doing it, then we can't wait to meet you! Join us and be a part of something extraordinary.   To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.   Monthly base salary for this position is from €4,582.92 to €5,661.25 gross. Final offer will depend on your qualifications, competencies, and professional experience. #DexcomLithuania

• Review past due accounts and contact commercial customers to arrange an acceptable payment arrangement/program • Follows applicable national credit and collection policies and regulations • Multitasks between multiple tools and systems to resolve customers’ situations • Explains billing cycles and processes to ensure customer understanding • Processes secure customer payments and creates payment arrangements • Works in a fast-paced, structured, high-transaction environment • Maintains professionalism and confidentiality in customer interactions • Acts as a product expert, articulating product features