Job Closed

This listing is no longer active.

Pendo.io

​Founded in 2013 by alumni from Rally, Google, Cisco, and Red Hat, Pendo is on a mission to elevate the world's experience with software. The company offers a

Senior Integrations Solutions Engineer

Location

New York + 1 moreAll locations: New York | North Carolina

Posted

171 days ago

Salary

$115K - $135K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Senior Integrations Solutions Engineer

Pendo.io

• Design, implement, and maintain intelligent integrations between Pendo and enterprise SaaS platforms using iPaaS and AI automation platforms (Workato preferred, including Workato Agentic Studio, Zapier, n8n, or similar). • Build and orchestrate AI-powered automations that use Gemini, ChatGPT, Workato Agents, and/or APIs to enrich data, generate insights, and enhance workflow decision-making. • Partner with internal business units to lead discovery and design sessions, identifying automation opportunities and assessing integration scope, feasibility, and ROI. • Prototype and deploy LLM-powered solutions, including contextual chatbots, document summarization agents, and automated data quality checks. • Troubleshoot and resolve integration or AI automation issues using diagnostic tools such as curl, Postman, API logs, and platform-specific monitors. • Ensure secure and compliant authentication flows (OAuth, tokens, client credentials) across all systems. • Proactively monitor integration performance, reliability, and model accuracy, applying observability best practices. • Maintain comprehensive documentation of integration and automation designs, configurations, and troubleshooting steps for IT and internal stakeholders. • Contribute to the continuous improvement of integration and AI governance, including standards, templates, and reusable components.

Job Requirements

  • Hands-on experience with iPaaS platforms (Workato strongly preferred; Tray.io, Zapier, n8n, or similar acceptable).
  • Familiarity with ChatGPT, OpenAI API, and prompt engineering principles for task automation and data enrichment.
  • Strong technical background with experience in APIs, web protocols (HTTP/HTTPS), and data formats (JSON, XML).
  • Solid understanding of authentication protocols (OAuth 2.0, API tokens, client credentials).
  • Proficiency with diagnostic and monitoring tools (curl, Postman, API logs, or equivalent).
  • Excellent problem-solving and analytical skills; able to bridge business needs with technical execution.
  • Strong documentation and communication skills, capable of translating technical concepts for non-technical audiences.
  • Collaborative mindset with a passion for process automation and AI innovation across business units.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Related Categories

Related Job Pages

More Solutions Engineer Jobs

Circle logo

Senior Solutions Engineer II

Circle

Circle helps businesses and developers harness the power of stablecoins for payments and internet commerce worldwide.

Solutions Engineer172 days ago
Full TimeRemoteTeam 501-1,000Since 2013H1B Sponsor

• Collaborate with the Business Development team, focusing on technical and solution aspects of client engagements • Engage with clients to ensure understanding of Circle's product offerings • Lead technical discovery sessions, capturing client requirements • Design solutions while coordinating with various departments to address product limitations • Work with product and engineering teams to prioritize and resolve product gaps • Oversee technical aspects post-sales with the client success team • Collect market feedback for product improvements • Maintain an internal knowledge repository regarding products • Represent solutions engineering at industry events and conferences

Singapore
Job Closed
Files.com logo

Onboarding Engineer

Files.com

Files.com is a cloud-native, secure, SaaS file-based automation and integration platform.

Solutions Engineer172 days ago
OtherRemoteTeam 51-200Since 2015H1B No Sponsor

• Design production-ready deployments • Map requirements into robust architectures: identity, access, encryption, automation, retention, and auditability. • Author cutover plans with throughput targets, back-pressure handling, retry logic, and verification (checksums, manifests). • Implement identity & access correctly • Stand up SAML/OIDC SSO with Okta/Azure AD; configure SCIM for lifecycle provisioning. • Model least-privilege RBAC, groups/roles, device/IP policies, and MFA posture. • Integrate and automate • Connect storage backends (e.g., S3/Blob), enterprise systems, and endpoints. • Use our REST API and webhooks to build event-driven automations; script glue in Python/PowerShell/Bash when needed. • Harden the network path • Work through real-world constraints: egress proxies, TLS versions/cipher suites, DPI/IDS appliances, MTU/path issues, DNS/CAA/CAA misconfigurations, and IP allowlists. • Validate performance end-to-end: parallelism, window sizes, chunking, and timeouts. • Teach, document, and scale • Run admin training and technical handoffs; produce crisp diagrams, runbooks, and KB articles. • Feed patterns back to Product & Engineering; turn one-off fixes into repeatable playbooks.

United States
$95K - $150K / year
Job Closed
OtherRemoteTeam 5,001-10,000Since 2000H1B No Sponsor

• Design and implement scalable, secure, and cost-effective data architecture solutions using Snowflake and AWS • Lead the design and development of modern ELT/ETL pipelines using DBT and complementary tools • Define, implement, and enforce data governance standards using tools such as OneTrust, Monte Carlo or Alation • Partner cross-functionally with business stakeholders, data engineers, analysts, product managers, and security teams to translate needs into effective data solutions • Ensure all data systems are designed to meet privacy regulations and compliance standards (e.g., FERPA, SOC 2, GDPR) • Optimize cost and performance of cloud-based data workloads • Enforce full lifecycle development practices including testing, deployment, and maintenance • Mentor team members and lead architecture reviews, design sessions, and best practice initiatives

Virginia
$113.1K - $168K / year
Job Closed
EvoPoint Solutions logo

Dynamics 365 CRM Solutions Architect

EvoPoint Solutions

Bridging Technology and Innovation Across Continents

Solutions Engineer172 days ago
OtherRemoteTeam 51-200Since 2016H1B No Sponsor

• Responsible for designing, implementing, and optimizing Microsoft Dynamics 365 CRM solutions • Ensure CRM architecture aligns with business objectives, customer engagement strategies, compliance requirements, and industry best practices • Collaborate with cross-functional teams to deliver scalable and secure implementations

United States
Job Closed