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Bridging Technology and Innovation Across Continents
Dynamics 365 CRM Solutions Architect
Location
United States
Posted
173 days ago
Salary
0
Seniority
Lead
Job Description
Dynamics 365 CRM Solutions Architect
EvoPoint Solutions
• Responsible for designing, implementing, and optimizing Microsoft Dynamics 365 CRM solutions • Ensure CRM architecture aligns with business objectives, customer engagement strategies, compliance requirements, and industry best practices • Collaborate with cross-functional teams to deliver scalable and secure implementations
Job Requirements
- 5+ years of experience in system development
- 2+ years of experience in Microsoft Dynamics 365 CRM architecture, implementation, and customization
- Strong background in enterprise CRM application architecture, cloud computing (Azure preferred), and integrations
- Experience with large-scale Dynamics 365 CRM implementations (Sales, Customer Service, Field Service, Marketing, etc.)
- Proven track record of leading customer-focused digital transformation initiatives using Dynamics 365 CRM
- Deep knowledge of Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service, etc.)
- Expertise in Azure services, including Logic Apps, Azure Functions, API Management, and DevOps pipelines
- Hands-on experience with Power Platform (PowerApps, Power Automate, Power BI) for enhancing CRM solutions
- Strong understanding of CRM data modeling, customer data management, migration strategies, and reporting frameworks
- Experience working in Agile environments with tools like Azure DevOps, Jira, or equivalent
- Strong background in CI/CD, DevOps, and automated testing for CRM solutions
- Excellent communication and stakeholder management skills, with the ability to articulate CRM benefits and technical concepts to non-technical stakeholders
- Strong problem-solving and decision-making abilities in CRM solution design
- Ability to mentor and lead technical teams focused on CRM solutions
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