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Files.com is a cloud-native, secure, SaaS file-based automation and integration platform.
Onboarding Engineer
Location
United States
Posted
175 days ago
Salary
$95K - $150K / year
Seniority
Senior
Job Description
Onboarding Engineer
Files.com
• Design production-ready deployments • Map requirements into robust architectures: identity, access, encryption, automation, retention, and auditability. • Author cutover plans with throughput targets, back-pressure handling, retry logic, and verification (checksums, manifests). • Implement identity & access correctly • Stand up SAML/OIDC SSO with Okta/Azure AD; configure SCIM for lifecycle provisioning. • Model least-privilege RBAC, groups/roles, device/IP policies, and MFA posture. • Integrate and automate • Connect storage backends (e.g., S3/Blob), enterprise systems, and endpoints. • Use our REST API and webhooks to build event-driven automations; script glue in Python/PowerShell/Bash when needed. • Harden the network path • Work through real-world constraints: egress proxies, TLS versions/cipher suites, DPI/IDS appliances, MTU/path issues, DNS/CAA/CAA misconfigurations, and IP allowlists. • Validate performance end-to-end: parallelism, window sizes, chunking, and timeouts. • Teach, document, and scale • Run admin training and technical handoffs; produce crisp diagrams, runbooks, and KB articles. • Feed patterns back to Product & Engineering; turn one-off fixes into repeatable playbooks.
Job Requirements
- You think like an engineer and a consultant: deep systems knowledge + crisp customer communication.
- You’re fluent in at least several of: SAML/OIDC/SCIM, SFTP/FTPS/HTTPS, TLS & PKI, REST/webhooks, Python/PowerShell/Bash, IP networking, proxies/firewalls.
- You enjoy live debugging over Zoom as much as writing a clean, reusable runbook after.
- You anticipate failure modes and design guardrails so they never reach production.
- You’re remote-savvy: strong async notes, tight agendas, excellent ownership.
Benefits
- 100% Paid Health, Dental & Vision (75% for family)
- 401(k) with 4% Company Match
- Equity Grants for Every Employee
- Paid Parental Leave
- 20 PTO Days + 11 Holidays + Full Company Winter Break
- $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
- Team Travel to NYC, Austin, Nashville, Miami, and more
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