Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for supporting Comcast Business Services in their efforts to retain our existing customer base through working with existing customers that are either requesting disconnect of service or who have been identified as being part of a customer subset with high propensity to request disconnect of service. Empathizes with clients, helps them resolve outstanding issues and renegotiates the terms of their agreement. Supports "value our customer" campaigns such as customer satisfaction surveys, contract renewals, or other initiatives. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities - Uses active listening, empathy and assumes ownership of customer issues through to resolution. - Communicates a professional sense of urgency, with various departments, in an effort to rectify customer issues. - Minimizes churn by strategically offering product bundles and price points that meet the needs of the customers' budget and business applications and expands their product mix with Comcast. - Proactively encourages retention by contacting clients at various high propensity churn points in their life cycle (i.e. 3-6 months prior to contract expiration, after successive service calls etc.) to assure customer satisfaction and to re-contract and extend customer relationships where appropriate. - Meets or exceeds budgeted retention goals for all product lines. - Demonstrates strong problem solving and communications skills. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job. - Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. - Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. - Win as a team - make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. - Drive results and growth. - Support a culture of inclusion in how you work and lead. - Do what's right for each other, our customers, investors and our communities. Disclaimer: - This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. - Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment. Skills: Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Adaptability; Critical Thinking Problem Solving; Resilience; Communication; Professional Integrity Salary: Base Pay: $7.25 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $16.86 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years

• Be responsible for establishing, cultivating, and improving Solace’s relationship with clients. • Identify new business opportunities to grow with both new clients, and within existing clients – and lead the sales process from start to finish. • Develop and execute territory and account plans that address short-term and strategic goals which include pipeline building, revenue attainment, profit margin, client wallet share, and customer satisfaction. • Be a “hunter” and a self-starter who is able to work independently. • Be a strong team player — capable of collaborating widely and building a deep relationship with their pre-sales engineer(s) and others. • Ultimately, accountable to win new business, and in the process will build strong client relationships (at both the working and executive level), negotiate complex deals, and establish long-lasting client relationships.

• Own end-to-end revenue generation across Digital Incentives, In-Store Media, and DGMN Collaboration by building and converting a proactive, data-informed pipeline. • Leverage Analytics support to uncover opportunities using Neptune Advanced Analytics tools and 1010 POS data, translating insights into actionable selling strategies and accurate forecasting across DI and ISM solutions. • Lead whitespace growth by aligning to key retailer initiatives and Neptune’s commercial objectives—driving incremental revenue through increased shopper engagement, higher trip frequency, larger basket sizes, and expansion across underpenetrated categories, brands, and manufacturer relationships. • Champion a data-driven, consultative narrative that clearly demonstrates how Digital Incentives and In-Store Media drive incremental outcomes. • Partner closely with DGMN Sales colleagues to develop and commercialize integrated marketing programs that connect digital media, in-store activation, and incentives—backed by closed-loop measurement to validate performance and scale investment.

About Lokal In 2018, we began with a WhatsApp group with a simple hypothesis: people in tier-2/3 towns weren’t really using the internet meaningfully yet. We believed that if we started with local content in their own language, they’d come back every day; once there was a habit and trust, that same space could naturally grow into classifieds and, eventually, something they used for almost everything online. This spark became Lokal. Our first instinct was to put everything in one place & one app - local updates, classifieds, jobs, matrimony and more. It worked, till it stopped working. Users gave us the insight - when one use case outweighs the others, everything else seems like noise. We listened. Like how Craigslist quietly seeded a generation of focused companies & marketplaces, we began unbundling and verticalising. Today, Lokal is a house of focused apps, many products, one mission: to connect Tier-2/3+ India to the Knowledge, opportunities, tools and experts they’ve always deserved. We now operate dozens of live apps across categories like: - Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV) - Matrimonial Matchmaking – hyperlocal, compatibility-first partner search (Lokal Matrimony) - Agri Consulting – farmer-first advisory in local languages (AgriLokal) - Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs, Sahi Jobs) - Social & Community – Place to find & post social updates (Lokal app) - Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze) - Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal) - Advisory Services – early bets in legal help, financial guidance, career counselling, and more Under the hood, Lokal is a discovery and access platform: local-language internet + deep Bharat insight+ AI. When someone opens a product we’ve built, they don’t wade through clutter; they get a straight line to what they came for. This is the story new teammates walk into: a company that started as a whatsapp group, became a family of focused apps, and kept one belief at the centre — access changes lives. We ship fast. We learn fast. We build for Bharat. We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital. Role Overview: We are hiring for our sister app - Dostt , an audio and video platform. Currently, we operate in Tamil. As we expand rapidly, we are seeing significant growth. We are looking for a motivated and results-driven Tele Caller to join our team. The Tele Caller will be responsible for making outbound calls to potential leads, understanding their needs, and offering suitable services & onboarding them to the platform. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to handle rejections professionally. Key Responsibilities: - Make outbound calls to potential and existing hosts to inform them about products and services. - Follow up on leads generated through various marketing campaigns. - Maintain detailed records of host interactions and transactions. - Achieve daily/weekly/monthly call and conversion targets. - Provide accurate and timely information to hosts. - Stay updated with the latest products, services, and promotional offers. - Train & Onboarding new hosts as per Guidelines of App.