Digital Pathology Field Service Engineer

Field EngineerField EngineerFull TimeRemoteMid LevelTeam 10,001+Since 1980H1B SponsorCompany SiteLinkedIn

Location

District Of Columbia + 2 moreAll locations: District Of Columbia | Maryland | Virginia

Posted

77 days ago

Salary

$75K - $85K / year

Seniority

Mid Level

High School2 yrs expEnglishTCP/IP

Job Description

Digital Pathology Field Service Engineer

TD SYNNEX

• Perform Preventive & Corrective Maintenance – Schedule, execute, and document preventive maintenance and field change orders (FCOs) on digital scanners and related hardware. • Installations & Configurations – Lead complete site setups: unpack, assemble, and calibrate instruments; configure networking, middleware, and integration with laboratory information systems (LIS). • Technical Support & Troubleshooting – Respond promptly to service calls on-site to minimize equipment downtime and maintain uptime SLAs. • Documentation & Compliance – Maintain accurate service reports, work orders, and calibration records in our CRM and tracking systems. • Customer Collaboration – Build strong partnerships with laboratory staff, pathologists, and clinical engineers through clear communication.

Job Requirements

  • High school diploma or equivalent required; associate or bachelor’s degree in engineering, biomedical technology, or a related field preferred.
  • 2–3 years of field service or technical support experience in medical devices and laboratory automation.
  • Proficiency with PC hardware, Windows OS, Microsoft Office, and basic networking concepts (TCP/IP, VPN).
  • Hands-on experience with robotic systems, laboratory instruments, and service documentation processes.

Benefits

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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