• Recruit, lead, and coach a team of Solutions Architects focused on cloud and managed IT services solutions • Ensure your team effectively collaborates cross-functionally with other generalist and specialist Solutions Architects to provide holistic, multi- and hybrid-cloud solutions meeting clients’ needs and business outcomes • Build individual growth plans and guide the team in obtaining technical certifications and internal milestones aligned with RapidScale’s go-to-market strategy • Act as an executive sponsor in key customer engagements, providing strategic and technical oversight during discovery, design, and presentation phases • Drive excellence in proposal and RFP responses through technical reviews and refinement of solution strategies • Partner with Product and Engineering teams to bring field insight into future roadmap discussions, ensuring that customer voice shapes evolution

• Design end-to-end EPM solutions on JustPerform, aligned with enterprise architecture standards. • Build multidimensional models, hierarchies, business rules, and planning/consolidation logic. • Define solution blueprints covering data integration, workflow, automation, and reporting. • Lead the configuration, testing, and deployment of EPM solutions. • Integrate data from ERP and source systems (SAP, Oracle, Dynamics, etc.). • Ensure solution quality through UAT, performance validation, and optimization. • Partner with finance, accounting, FP&A, and business teams to translate requirements into practical solutions. • Facilitate workshops, gather requirements, validate business rules, and manage expectations. • Communicate technical concepts clearly to both technical and non-technical audiences. • Provide best-practice guidance to consultants and delivery teams. • Establish modeling standards, governance frameworks, and reusable design patterns. • Support proof-of-concept work and continuous improvement initiatives. • Contribute to project planning, estimation, and resource planning. • Identify risks and ensure deliverables are completed to high quality within timelines. • Support change management activities, training, and knowledge transfer.

• Collaborate with Business leaders and Stakeholders to understand organizational goals and translate them into technology strategies. • Develop and maintain the enterprise application architecture roadmap, ensuring alignment with business needs and industry best practices. • Lead end to end design and integration of comprehensive business solutions across ERP (SAP), SCM, Finance, and other enterprise applications. • Ensure solutions are scalable, reliable, and meet performance requirements while addressing compliance and security standards. • Oversee the evaluation, selection, and implementation of new technologies and tools to enhance business capabilities. • Establish integration strategies and frameworks for seamless connectivity between ERP and other Enterprise Systems. • Ensure data consistency and process harmonization across applications to support a unified business strategy. • Serve as the primary point of contact on end to end Business Solutions between Business and IT teams, facilitating collaboration and effective communication. • Provide thought leadership and technical expertise to drive innovation and continuous improvement. • Define and enforce architecture standards, best practices, and governance models for enterprise solutions. • Conduct regular audits and reviews to ensure compliance with architectural principles and technology policies. • Guide cross-functional teams in solution design, development, and deployment efforts. • Mentor junior architects and technical staff, fostering a culture of learning and innovation. • Lead troubleshooting efforts for complex issues, ensuring minimal disruption to business operations. • Develop proactive measures and contingency plans to mitigate risks associated with enterprise solutions. • Ensure ROI (Return on Investment) is clearly defined and account for cross-functional dependencies. • Lead program steering committee meetings comprised of Director/Sr Director/VP/C-Suite stakeholders. • Functional/domain experience and/or exposure to some of the following: OMS, B2B, Transportation Management (TM), Procurement (P2P), Tax, Currency, Rebate/Scanback, Payment, WMS, demand forecasting/planning and similar. • Collaborate with iHerb’s TMO (Transformation Management Office) to define enterprise architecture standards, systems integration patterns and adherence across all iHerb enterprise systems.

• Join sales calls to conduct deep-dive demonstrations and discovery into a prospective ABA provider’s current billing challenges, demonstrating Rethink’s Integrated Billing system and solutions for solving prospect’s billing needs. • Answer product-related questions from the sales team via team chat and other communication channels. • Work with product, marketing and sales teams to translate complex billing workflows into value propositions. • Demonstrate how Rethink’s Integrated Billing system and/or services will solve the prospect's unique pain points. • Collaborate with marketing, customer success, implementation and product teams to ensure consistent messaging and a strong feedback loop on customer needs. • Help create technical sales materials, such as ROI calculators, case studies on reimbursement improvements, or white papers on navigating state-specific Medicaid changes. • Assist with RFP/RFI responses and detailed technical documentation when required. • Lead the service-scoping process by analyzing a prospect's volume and payor mix to help the sales team build accurate, competitive pricing proposals. • Act as the "knowledge bridge" between the sales and implementation teams. • Represent the company on webinars and potentially at ABA conferences and networking events in conjunction with sales. • Conduct business analysis and background research on customers, payors, regulatory changes, and competitors with a view to support growth for the user's business.