• Collaborate with Business leaders and Stakeholders to understand organizational goals and translate them into technology strategies. • Develop and maintain the enterprise application architecture roadmap, ensuring alignment with business needs and industry best practices. • Lead end to end design and integration of comprehensive business solutions across ERP (SAP), SCM, Finance, and other enterprise applications. • Ensure solutions are scalable, reliable, and meet performance requirements while addressing compliance and security standards. • Oversee the evaluation, selection, and implementation of new technologies and tools to enhance business capabilities. • Establish integration strategies and frameworks for seamless connectivity between ERP and other Enterprise Systems. • Ensure data consistency and process harmonization across applications to support a unified business strategy. • Serve as the primary point of contact on end to end Business Solutions between Business and IT teams, facilitating collaboration and effective communication. • Provide thought leadership and technical expertise to drive innovation and continuous improvement. • Define and enforce architecture standards, best practices, and governance models for enterprise solutions. • Conduct regular audits and reviews to ensure compliance with architectural principles and technology policies. • Guide cross-functional teams in solution design, development, and deployment efforts. • Mentor junior architects and technical staff, fostering a culture of learning and innovation. • Lead troubleshooting efforts for complex issues, ensuring minimal disruption to business operations. • Develop proactive measures and contingency plans to mitigate risks associated with enterprise solutions. • Ensure ROI (Return on Investment) is clearly defined and account for cross-functional dependencies. • Lead program steering committee meetings comprised of Director/Sr Director/VP/C-Suite stakeholders. • Functional/domain experience and/or exposure to some of the following: OMS, B2B, Transportation Management (TM), Procurement (P2P), Tax, Currency, Rebate/Scanback, Payment, WMS, demand forecasting/planning and similar. • Collaborate with iHerb’s TMO (Transformation Management Office) to define enterprise architecture standards, systems integration patterns and adherence across all iHerb enterprise systems.

• Join sales calls to conduct deep-dive demonstrations and discovery into a prospective ABA provider’s current billing challenges, demonstrating Rethink’s Integrated Billing system and solutions for solving prospect’s billing needs. • Answer product-related questions from the sales team via team chat and other communication channels. • Work with product, marketing and sales teams to translate complex billing workflows into value propositions. • Demonstrate how Rethink’s Integrated Billing system and/or services will solve the prospect's unique pain points. • Collaborate with marketing, customer success, implementation and product teams to ensure consistent messaging and a strong feedback loop on customer needs. • Help create technical sales materials, such as ROI calculators, case studies on reimbursement improvements, or white papers on navigating state-specific Medicaid changes. • Assist with RFP/RFI responses and detailed technical documentation when required. • Lead the service-scoping process by analyzing a prospect's volume and payor mix to help the sales team build accurate, competitive pricing proposals. • Act as the "knowledge bridge" between the sales and implementation teams. • Represent the company on webinars and potentially at ABA conferences and networking events in conjunction with sales. • Conduct business analysis and background research on customers, payors, regulatory changes, and competitors with a view to support growth for the user's business.

• Build U.S. Government customer applications on the D-Wave quantum computer and internal tools • Ensure successful delivery of projects to achieve business value for customers • Communicate capabilities with customers and ask probing questions to understand the problem and propose solutions • Gather requirements on customer use cases, lead brainstorming sessions, consult with customers on potential solutions, model use cases mathematically, and design and develop quantum hybrid applications • Build and maintain relationships with leaders across various groups within D-Wave • Share customer and project-related insights with D-Wave's tools and product teams and help prioritize new product features • Organize, prepare, and present technical information in a clear and effective manner • Participate in the development of an inclusive, helpful, fun environment

• Daily collaboration with Account Executives in a pre-sales role to understand and document customer technical requirements, performance Service Level Objectives (SLOs), consistency requirements, and software architecture • Translation of complex technical details for a variety of stakeholders, ensuring seamless communication and understanding across teams • Building live permissions schema design sessions, tailored solutions leveraging our products, and designing Proof of Concepts (PoCs) to validate solutions with prospects • Leading virtual and in-person demos and deep-dive technical sessions • Identifying product gaps and communicating these to our product team to help shape the future of our offerings • Creation, improvement, and maintenance of dynamic customer demos, troubleshooting technical issues to ensure customer success • Long-term customer success in the post-sales role for all accounts assigned