iHerb, LLC

Role Description The Senior Product Manager - AI Applications is responsible for the strategic development and deployment of agentic and AI-based solutions designed to drive internal efficiencies within the Revenue Organization, specifically supporting Marketing, Pricing, Promotions, Merchandising, and Product Management. - Develop and oversee the product roadmap for AI-driven internal tools and agentic workflows. - Design AI solutions to automate and optimize processes within Marketing, Pricing, and Merchandising. - Collaborate with the Revenue Organization to identify high-impact opportunities for AI integration. - Deploy and iterate on AI applications at high speed to meet evolving business needs. - Manage the integration of AI platforms and orchestration tools into existing internal infrastructures. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Qualifications - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. - Expertise in AI workflow management and orchestration tools (e.g., n8n). - Deep understanding of LLM-based development environments and tools like Claude Code. - Experience with Model Context Protocol (MCP) servers and system integrations. - Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Requirements - Generally requires a minimum of 10+ years of experience in Product Management, with a significant focus on AI/ML application development and the deployment of agentic solutions within a corporate environment. - Bachelor’s Degree in Computer Science, Data Science, Business, or a related technical field is preferred, or a combination of education and equivalent work experience. Benefits - The expected salary range for this role is $205,000.00 - $235,000.00. - The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

Role Description Software development intern is part of an agile engineering team responsible for building and maintaining enterprise-grade Internet-of-Things (IOT), Warehouse Execution and Control Systems that support high-volume, mission-critical warehouse operations. This role focuses on developing and supporting scalable software solutions on the Microsoft .NET stack for facilitating warehouse fulfillment. The engineer is expected to deliver high-quality code, contribute to system reliability, and collaborate closely with product, operations, and other engineering teams. Job Expectations: - Design, build, test, and deploy IOT features and services using the .NET stack. - Assist in the development of robust Integration and End-to-End (E2E) tests to ensure system reliability in complex automated environments. - Implement solutions that scale in high-transaction, real-time warehouse environments. - Write clean, maintainable, and well-documented code following established standards. - Participate in peer code reviews, providing constructive feedback and incorporating feedback from others. - Assist in writing technical designs and implementation plans for assigned features. - Troubleshoot, analyze, and resolve application and system issues, including production incidents. - Support, maintain, and document existing IOT functionality. - Follow secure programming and web application security best practices. - Work closely with Product Owners and senior engineers to understand requirements, break down work, and estimate effort. - Collaborate with other engineering teams (WES, TMS, SAP, 3PL integrations) to ensure smooth system interactions. - Provide regular updates on progress, risks, and blockers to the team. - Maintain high standards of software quality through testing, refactoring, and adherence to best practices. - Identify opportunities to improve system performance, reliability, and maintainability. - Learn and apply new tools, frameworks, and patterns as guided by senior team members. Qualifications - Proficiency in C# or Java. - Experience with Socket programming with TCP/IP and UDP connecting to Programmable Logic Controllers (PLC) is a plus. - Solid understanding of Object-Oriented Design (OOD) and SOLID principles. - Experience working with relational and non-relational databases. - Exposure to metrics instrumentation and analysis with Prometheus, Grafana and OpenTelemetry is a plus. - Familiarity with REST APIs, event-driven systems, messaging, caching, and scalability concepts. - Knowledge of CI/CD pipelines, automated testing, and deployment practices. - Understanding of thread-safe coding, basic concurrency, and performance considerations. - Familiarity with Docker and Kubernetes is a plus. - Exposure to messaging/queuing systems (RabbitMQ, Kafka, Redis, pub/sub) is a plus. - Experience developing native Android applications is a plus. - Strong communication skills with the ability to explain technical concepts clearly. - Ability to collaborate effectively within a team and across functions. - Willingness to ask questions, learn from senior engineers, and accept feedback. - Sound judgment in troubleshooting issues and escalating when appropriate. Requirements - Knowledge or experience working on backend systems, APIs, or distributed services. - Knowledge or experience working on frontend development using ASP MVC, ReactJS or ReactNative. - Exposure to logistics, warehouse, supply chain, or high-volume transaction systems is a plus. Education Requirements - Currently pursuing a B.S. or M.S. in Computer Science, Computer Engineering, or a related field. Judgment/Reasoning Ability - Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. - Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands - The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. - While performing the duties of this job, the Team Member is regularly required to talk and hear. - The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. - Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. - The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Other factors are: - Hectic, fast-paced with multi-level distractions. - A professional, yet casual work environment. - Office environment. - Ability to work extended hours as required. Compensation The expected salary range for this role is $26.00 - $40.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

Role Description The Sr. Software Engineer II - Catalog will build and modernize iHerb's product catalog, one of the most business-critical platforms in the company. You will work across the full stack: backend services, React frontend, and relational data layers. Our current backend is .NET/C#; we also use Go, Python, and Java across the organization. - Build and ship catalog features end-to-end: API design, business logic, data models, and React UI. - Use AI-driven SDLC tooling such as Claude Code as a core part of your daily workflow, including code generation, spec-to-code translation, and automated test creation. - Participate in the catalog modernization effort, working on the new stack in parallel with the existing platform. - Write and maintain automated tests; quality is built in, not handed off. - Review pull requests, maintain code standards, and contribute improvements to the shared golden path. - Collaborate with product and design to refine specs before and during implementation. - Instrument services with logging, metrics, and alerts; participate in on-call rotation and own incident response for catalog services. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Qualifications - AI-driven SDLC: hands-on experience shipping production code with AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor. - Full-stack awareness: comfortable contributing across layers of the stack when needed. - Production ownership: experience owning features end-to-end from spec through deployment, observability, and on-call. - Code quality fundamentals: strong grasp of software design principles, automated testing, code review, and CI/CD. - Backend development proficiency in one or more of: C#/.NET, Go, Python, Java. - Proficiency in React or equivalent modern frontend framework. - Proficiency in relational database experience with MS SQL Server or Postgres. - Proficiency in REST API design and microservice patterns. - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. Requirements - Generally requires a minimum of 10+ years of software engineering experience. - Bachelor’s Degree in Computer Science or related field preferred, or a combination of education and equivalent work experience. Benefits - The expected salary range for this role is $187,000.00 - $235,000.00 USD. - The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Hectic, fast-paced with multi-level distractions. - Professional, yet casual work environment. - Office / Warehouse environment. - Ability to work extended hours as required.

Role Description The Machine Learning Engineer will tackle challenging problems and create scalable machine learning systems and platforms that make an impact on millions of users. This role will work closely with business partners to provide machine intelligence driven solutions and products to simplify and enhance the customer experience and to automate core business processes. The Machine Learning Engineer will partner closely with Data Scientists, Applied Scientists, and Software Developers to ensure predictive models make business impact. Job Expectations - Partner with the Data Platform team in a two-way exchange of best practices. - Adopt common patterns and build effective abstractions across different machine learning pipelines that simplify existing machine learning processes and accelerate the modelling process from the business problem’s inception to deploying a model solution into production. - Develop horizontal solutions to robustly scale the team’s machine learning models and processes. - Build software with Object-oriented Design Patterns and Analysis (OOA and OOD) with an eye toward reducing technical debt and maintaining services at high availability. - Participate in requirements reviews, design reviews, and code reviews. - Research and prototype new technologies to support the rapid growth of the business. - Interact cross-functionally with a wide variety of technical teams and work closely with data and applied scientists to identify opportunities to improve on iHerb’s platform. Qualifications - Strong coding experience (e.g. Java, C#, Python). - Experience with gathering data from multiple sources using big data technologies (Spark, Hadoop, BigQuery, Athena, etc.). - Experience building machine learning infrastructure following robust software engineering practices. - Knowledge of modern software development tools, systems, and practices (design patterns, CI/CD, git, unit testing, smoke testing, integration testing, job schedulers, cloud technologies like AWS Lambdas and Google functions, etc.). - Exposure to all aspects of the software development life-cycle. - Experience with messaging technologies (Kafka, Google Pub/Sub, Kinesis, RabbitMQ, etc.). - Experience with Docker and Kubernetes. - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multitask. Experience Requirements - Generally requires a minimum of two (2) years relevant experience in applied machine learning or machine learning systems/infrastructure. - One (1) year of relevant work experience in machine learning engineering or related fields (e.g., as a Machine Learning Engineer, ML Ops engineer, or related position). Education Requirements - Bachelor’s Degree in Computer Science, Electrical Engineering, or related field required. - Masters Degree preferred. Judgment/Reasoning Ability Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Hectic, fast-paced with multi-level distractions. - Professional, yet casual work environment. - Office / Warehouse environment. - Ability to work extended hours as required. Compensation The expected salary range for this role is $205,000.00 - $230,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description Are you passionate about securing global-scale ecommerce services and applications that power millions of customers across over a hundred countries around the globe? We are looking for a hands-on Principal Product Security Engineer to lead our Secure Development Lifecycle assurance processes, our security automation technologies, drive the security hardening strategy across our product and respond to current and emerging security threats. This role can be fully remote and must reside in US. In this role, you will help us drive our Product Security strategy working with development teams globally to: - Define new security capabilities - Grow the team by hiring the best talent - Partner with senior leaders across the organization to deliver company-wide security initiatives Responsibilities Include: - Lead cross-functional projects and establish cutting-edge security development lifecycle practices - Directed security design reviews and threat modeling for new and existing services at iHerb - Evaluate, prototype, implement, and operate security-focused tools and services - Create new secure architecture standards, frameworks and patterns spanning multiple layers - Discover and analyze emerging security threats, determining applicability to iHerb and proactively implement centralized mitigations - Evaluate, prototype, implement, and operate security tools and services (DAST, SAST, SCA...) - Maintain a strong knowledge of current security threats and operational best practices - Drive our security assessment, penetration testing and bug bounty programs - Participate in security incident response Qualifications - Demonstrated technical foundation (Computer Science / Engineering degree or equivalent experience) with an innate ability to translate technical vulnerabilities into organizational risks - 8+ years of technical security leadership at a top-tier software company including experience with security products, threat modeling, security design, security architecture, cryptography, mobile security, and broader cloud computing technologies - Solid understanding of common application and infrastructure security vulnerabilities and mitigations (OWASP Top 10, CWE 25…) - Proficiency implementing SDL process, technology, and automation in a DevOps environment - Experience with large-scale web applications and microservices, including API design, access management, authorization, authentication, data protection and encryption - Knowledge of major programming languages and frameworks (e.g. Python, C# .NET, JavaScript, node.js, Java...) - Excellent problem solving, critical thinking, collaboration and communication skills Bonus Qualifications - Experience with Cloudflare security, AWS VPCs, EC2 instances and docker - Ability to drive good decisions through data with great attention to detail and deliver KPIs - Experience driving application security training, security champions and awareness campaigns - Active contributor to the security community (research, open source, publications…) with the ability to attract and hire great talent Compensation The expected salary range for this role is $177,000.00 - $225,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description At iHerb, we are on a mission to make health and wellness accessible to everyone globally through our products and platforms. As part of our multi-year digital transformation journey, iHerb’s Enterprise Architecture group focuses on improving our current and future technology platforms and product platform architectures. We are currently seeking a Enterprise Solutions Architect to support our Order-to-Cash and Supply Chain domains. This role will collaborate across various business units, including Finance, Operations, Technology, and Planning to design and modernize iHerb’s Business Applications in order to provide a scalable foundation for growth. In addition, this role will assist in creating iHerb’s Order-to-Cash modernization roadmap and introduce product governance to align with iHerb’s overall enterprise strategy and business metrics. This role requires strong technical skills across several key technology focus areas (ERP systems, integration patterns, databases, cloud platforms, security and compliance etc). You will also collaborate with functional teams to develop iHerb’s holistic supply chain technology landscape, accounting for key dependencies and potential synergies across various product roadmaps across platforms. This role reports directly to the VP, Enterprise Applications. Responsibilities - Collaborate with Business leaders and Stakeholders to understand organizational goals and translate them into technology strategies. - Develop and maintain the enterprise application architecture roadmap, ensuring alignment with business needs and industry best practices. - Lead end to end design and integration of comprehensive business solutions across ERP (SAP), SCM, Finance, and other enterprise applications. - Ensure solutions are scalable, reliable, and meet performance requirements while addressing compliance and security standards. - Oversee the evaluation, selection, and implementation of new technologies and tools to enhance business capabilities. - Establish integration strategies and frameworks for seamless connectivity between ERP and other Enterprise Systems. - Ensure data consistency and process harmonization across applications to support a unified business strategy. - Serve as the primary point of contact on end to end Business Solutions between Business and IT teams, facilitating collaboration and effective communication. - Provide thought leadership and technical expertise to drive innovation and continuous improvement. - Define and enforce architecture standards, best practices, and governance models for enterprise solutions. - Conduct regular audits and reviews to ensure compliance with architectural principles and technology policies. - Guide cross-functional teams in solution design, development, and deployment efforts. - Mentor junior architects and technical staff, fostering a culture of learning and innovation. - Lead troubleshooting efforts for complex issues, ensuring minimal disruption to business operations. - Develop proactive measures and contingency plans to mitigate risks associated with enterprise solutions. - Ensure ROI (Return on Investment) is clearly defined and account for cross-functional dependencies. - Lead program steering committee meetings comprised of Director/Sr Director/VP/C-Suite stakeholders. - Functional/domain experience and/or exposure to some of the following: OMS, B2B, Transportation Management (TM), Procurement (P2P), Tax, Currency, Rebate/Scanback, Payment, WMS, demand forecasting/planning and similar. - Collaborate with iHerb’s TMO (Transformation Management Office) to define enterprise architecture standards, systems integration patterns and adherence across all iHerb enterprise systems. Qualifications - BS or MS in Computer Science, Information Systems or related field. - Proven experience (8-10+ years) as Enterprise architect or similar role, with emphasis on designing and implementing Order-to-Cash solutions. - Excellent communication skills. Must have the ability to effectively communicate with technical and non-technical peers. - Experience in business process framework including process decomposition, data and functional flows and architecture frameworks. - Deep understanding of Order to Cash processes and ERP systems with demonstrated hands-on experience. - Demonstrated knowledge in data migration, governance, pipeline and quality. - Experience with designing best-in-class standards for integration patterns across systems to ensure seamless data and information flow. - Experience with enterprise middleware (iPaaS) and integration patterns is required. - Experience with leading ERP systems such as Oracle or SAP is required. - Industry experience in eCommerce and Consumer Product Goods is a plus. Compensation The expected salary range for this role is $177,000.00 - $200,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description The Manager, Engineering - Catalog role is at the heart of iHerb's AI transformation. This role will lead a lean, high-seniority team of engineers while staying hands-on as a player-coach. The Manager, Engineering - Catalog will own delivery commitments, grow engineers, and model the AI-native development practices that will become the standard across the engineering organization. This role will be among the first leaders to validate and shape iHerb's AI-driven SDLC golden path. Leading the Catalog engineering team, responsible for iHerb's product catalog platform. You will drive feature delivery across a full-stack codebase, coordinate with product and design, and set the technical bar for a team of mid-to-senior full-stack engineers. Job Expectations - Own sprint planning, delivery commitments, and retrospectives for the Catalog team. - Carry an active IC load: writing, reviewing, and shipping full-stack production code weekly using AI-assisted tooling. - Partner with the Principal Engineer, Catalog on architectural direction and the platform roadmap. - Hire and onboard engineers; enforce a high AI-native bar in interviews. - Drive collaboration with product managers and design without waiting for top-down coordination. - Contribute improvements back to the shared AI-driven SDLC golden path and skills library. Qualifications - AI-driven SDLC: hands-on experience shipping production code with AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor. - Full-stack orientation: comfortable contributing across layers of the stack; not specialized in only one layer. - Delivery ownership: track record of owning commitments end-to-end, from scoping through shipping and retrospectives. - Engineering excellence: strong opinions on code quality, testing strategy, CI/CD, and what it means to ship production-grade software at speed. - People leadership: experience hiring, onboarding, and growing engineers; able to give direct, constructive feedback. - Communication: clear written and verbal communicator; comfortable driving alignment across product, design, and peer engineering teams. - Production experience with one or more backend languages used at iHerb: C#/.NET, Go, Python, or Java. - React or equivalent modern frontend framework. - Relational database experience with MS SQL Server or Postgres. - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. Requirements - Generally requires a minimum 7-10 years of software engineering experience, with at least two years in a team lead or engineering manager role. - Bachelor’s Degree in Computer Science or related field preferred, or a combination of education and equivalent work experience. Preferred - Background in e-commerce, retail tech, or high-traffic consumer platforms. - Experience working in globally distributed teams. - Contributions to internal developer tooling, platform frameworks, or SDLC process improvements at org scale. Equipment Knowledge - Experience with Microsoft Office Suite (Word, Excel, PowerPoint). - Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred. Judgment/Reasoning Ability - Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. - Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Hectic, fast-paced with multi-level distractions. - Professional, yet casual work environment. - Office / Warehouse environment. - Ability to work extended hours as required. Compensation The expected salary range for this role is $187,000.00 - $235,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description The Principal Engineer - Catalog operates at the intersection of deep technical execution and broad organizational influence. This role will resolve the hardest architectural questions, set the AI-native engineering bar, and ensure that iHerb's platform decisions compound over time rather than accumulate debt. Reporting to the VP of Engineering, this role collaborates closely with peer Principals, Engineering Managers, and peer VPs across the organization. The Principal Engineer - Catalog owns the end-to-end technical strategy for iHerb's product catalog platform, one of the most business-critical systems in the company. This role will lead the catalog modernization effort, define service boundaries and data models, and set the full-stack engineering bar for the Catalog team. Job Expectations - Define and own the catalog platform architecture: service design, data modeling, API contracts, and technology choices across the stack. - Lead the technical scoping and execution of the catalog modernization effort, coordinating with the Catalog EM and cross-functional partners. - Hands-on contributor: write production code, build proofs of concept, and validate architecture through working software. - Set and enforce technical standards for the Catalog team; drive code reviews and architecture reviews. - Identify and resolve cross-cutting technical dependencies with peer engineering teams and shared platform services. - Contribute catalog-specific patterns and lessons into iHerb's shared AI-driven SDLC golden path. - Drive the hardest cross-cutting technical decisions across multiple teams and shared platform services. - Establish and evolve iHerb's AI-driven SDLC golden path: shared standards, Claude Code skills, guardrails, and automation patterns. - Lead complex multi-team technical efforts by coordinating architecture reviews, aligning peer Principals and EMs, and resolving competing approaches. - Mentor and raise the technical bar across the engineering organization through code review, architecture review, and direct coaching of senior engineers. - Represent engineering in cross-functional conversations with product, data science, security, and infrastructure. - Feed architectural decisions into the shared knowledge base so institutional knowledge compounds across the organization. Qualifications - AI-driven SDLC: demonstrated use of AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor to ship production systems. - Architecture at scale: experience designing and evolving large-scale distributed systems across multiple teams and years: APIs, data pipelines, event-driven architectures, or high-traffic platforms. - Cross-org technical leadership: track record of driving architectural standards, technical roadmaps, or platform initiatives that span multiple teams or organizations. - Engineering quality mindset: deeply held opinions on code quality, observability, CI/CD, test automation, and maintaining velocity without accumulating hidden debt. - Communication and influence: able to write clear architecture documents, present to technical and non-technical audiences, and build consensus without formal authority. - Experience working in distributed teams across the US, China, and Latin America. - Deep backend engineering experience with at least one of: C#/.NET (strongly preferred), Go, Java, or Python, at production scale. - Proven experience designing data models and APIs for high-volume catalog, inventory, or e-commerce systems. - Full-stack capability: able to contribute meaningfully to frontend (React or equivalent) and own backend-to-UI architectural decisions. - Experience driving a large-scale platform modernization or rewrite effort, including migration strategy and risk management. - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. Requirements - Generally requires a minimum of 10+ years of software engineering experience, with a significant portion at senior, staff, or principal IC level. - Bachelor’s Degree in Computer Science or related field preferred, or a combination of education and equivalent work experience. Physical Demands - Regularly required to talk and hear. - Frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. - May occasionally lift or move office products and supplies up to 25 pounds. - Proper lifting techniques required. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - Noise in the work environment is usually moderate. - Hectic, fast-paced with multi-level distractions. - Professional, yet casual work environment. - Office / Warehouse environment. - Ability to work extended hours as required. Compensation The expected salary range for this role is $204,000.00 - $260,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

Role Description We are looking for a hands-on Security Automation Engineer and builder who thrives on creating automated, secure cloud environments and scaling security operations. You will design and maintain infrastructure-as-code, cloud security automations, and modern security tooling — with a strong focus on AWS, Splunk Enterprise Security, Splunk SOAR, and Okta Identity. This role combines deep cloud infrastructure expertise with security orchestration and identity management to strengthen our overall defensive posture. Key Responsibilities - Design, develop, and maintain automation frameworks and scripts (Python, Bash, Terraform) to streamline security processes and workflows. - Deploy and manage secure, scalable infrastructure on AWS using Terraform via Scalr and Harness, with additional presence in GCP and Azure. - Build, support, and optimize AWS Step Functions, Lambda, and EventBridge workflows from a centralized tooling account that operates across multiple spoke accounts in the AWS Organization. - Maintain Kubernetes clusters using Helm charts, including in-house security automations on pods that integrate with CSPM tools and Jira ticketing processes. - Develop and enforce cloud security guardrails using OPA, Guardrails, Service Control Policies (SCPs), IaC security gates, and tag policies. - Architect, build, and maintain Splunk Enterprise Security (ES) integrations, including onboarding log sources, managing indexes, tuning correlation searches, and configuring automated response actions. - Design and implement Splunk SOAR playbooks to automate security tasks, reduce Mean Time to Respond (MTTR), and scale SOC capabilities. - Serve as the subject matter expert for Okta Identity Engine (OIE) — building and managing scalable SSO policies, modern authentication (SAML/OIDC), and identity lifecycle processes. - Leverage AWS security services (GuardDuty, Macie, IAM, Control Tower, KMS, CloudTrail, EventBridge) to build event-driven automations for threat detection and response. - Own the in-house Jira management process for CSPM findings and the supporting data pipeline that feeds AWS QuickSight dashboards. - Collaborate with cross-functional teams (Dev, Platform, Security, and SOC) to integrate security automation into CI/CD pipelines and shift security left. - Conduct risk assessments, enforce security best practices, and continuously improve our defensive posture through automation and tooling. - Monitor, troubleshoot, and optimize cloud infrastructure and security systems to ensure high availability, performance, and compliance. - Stay current with AWS best practices, security trends, and emerging technologies to drive continuous improvement. Qualifications - 10+ years of experience. - Strong hands-on experience with: - Terraform, Kubernetes (EKS + Helm), Docker, and scripting in Python & Bash - AWS services including Step Functions, Lambda, EventBridge, GuardDuty, Macie, IAM, Organizations, and QuickSight - Policy-as-code tools (OPA, Guardrails, SCPs) and IaC security scanning - Splunk Enterprise Security (ES) administration, log onboarding, correlation search tuning, and automated responses - Splunk SOAR playbook development and automation - Okta Identity Engine (OIE), SSO, SAML, and OIDC protocols - Proven ability to work independently with minimal supervision while collaborating effectively with cross-functional teams and providing technical guidance. - Experience designing automation solutions that reduce MTTD and MTTR. - Solid understanding of cloud security principles, compliance frameworks, and secure infrastructure design. Preferred Qualifications - Experience with Scalr, Harness, or similar IaC deployment platforms. - Familiarity with GCP and/or Azure cloud environments. - Prior experience integrating security tools with Jira and building data pipelines for visualization (QuickSight or similar). - Security certifications (AWS Security Specialty, CKS, Splunk-related certifications, or Okta certifications) are a plus. Compensation The expected salary range for this role is $162,000.00 - $190,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

Role Description The SAP TM (Transportation Management) Analyst will support, configure, and optimize end-to-end Transportation planning processes within our industry domain of e-commerce digital operation, focusing on: - Transportation planning - Carrier selection - Freight cost management - Settlement The SAP Analyst will translate business requirements into technical solutions, manage system enhancements, and ensure data integrity within SAP TM and integration with SAP S/4HANA MM, OTC, WM, and FI modules. Qualifications - Strong understanding of logistics and transportation business processes - Deep knowledge of SAP TM functionality and configuration - Experience with SAP S/4HANA TM - Analytical, problem-solving, and strong communication skills - Ability to work cross-functionally and manage stakeholders - SAP TMS certification is often preferred - High degree of accuracy and attention to detail - Excellent organization skills and ability to multi-task Requirements - Generally requires a minimum 7+ years experience - Experience with data migration, reporting, and industry standards is a plus Benefits - The expected salary range for this role is $116,000.00 - $150,000.00 USD - The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job: - Regularly required to talk and hear - Frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop, and reach with hands and arms - Occasionally lift or move office products and supplies up to 25 pounds - Proper lifting techniques required - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Work Environment - Noise in the work environment is usually moderate - Hectic, fast-paced with multi-level distractions - Professional, yet casual work environment - Office / Warehouse environment - Ability to work extended hours as required