iHerb, LLC

• The Software Development Engineer Intern will be part of an agile development team, building enterprise grade software systems. • Collaborate with other software engineers, business analysts and software architects to plan, design, develop, test, and maintain business applications. • Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans. • Design, develop, and test applications in accordance with established standards. • Collaborate and add value through participation in peer code reviews, providing comments and suggestions. • Assist with the packaging and support of the deployments. • Evaluate the competitive landscape and research Software Development trends as it relates to our business and future platforms. • Partner with our Product Owners and Development teams to ensure technical feasibility and flawless implementation. • Work with teammates in the migration of existing legacy code to current technologies and standards. • Develop, refine and tune systems. • Analyze and resolve technical and application problems. • Assess opportunities for application and process improvement. • Adhere to high-quality development principles while delivering solutions on-time and on-budget. • Provide third-level support to business users.

• Define and lead the strategic design vision for complex, cross-functional initiatives • Drive ambiguous, high-stakes design challenges by establishing clear direction • Establish and advance research strategies that deepen organizational understanding of shopper behaviors • Produce exemplary design artifacts from strategic frameworks to high-fidelity prototypes • Own and govern the design system, driving its evolution for scalability and accessibility • Serve as a design authority and strategic partner to product, engineering, and data science leadership • Define and uphold the bar for design quality, consistency, and craft • Mentor and develop senior and lead designers • Identify and introduce emerging UX, UI, and e-commerce design practices • Represent the design organization in cross-functional and executive-level conversations

• Execute and support paid media campaigns across assigned EU markets, including campaign setup, QA, launch, monitoring, pacing, optimization, and reporting • Manage day-to-day campaign operations across global and EU-specific performance platforms, including Google Ads, Meta Ads, TikTok Ads, Apple Search Ads • Monitor campaign performance daily and identify issues related to spend pacing, delivery, tracking, creative fatigue, audience performance • Prepare recurring performance reports, insights summaries, test readouts, and campaign performance updates for managers and cross-functional partners

• The Director, Product Management - Global Customer Experience will lead the global digital customer experience across desktop web, mobile web, and native apps. • This role will oversee product strategy, roadmap execution, experimentation, and cross-functional delivery for key commerce experiences including Product Detail Pages (PDPs). • Define and drive the global product vision, strategy, and roadmap for customer experience initiatives across desktop, mobile web, and native apps. • Collaborate with Engineering, Design, Analytics, Data Science, Marketing, SEO, Merchandising, and Operations teams.

• Lead paid acquisition and performance media growth across key MEA markets. • Manage paid media campaigns across global and MEA-specific performance platforms, including Google Ads, Meta Ads, TikTok Ads, Apple Search Ads, and other relevant regional paid media platforms. • Optimize campaigns against business goals including new customer acquisition, revenue, ROAS, CAC, LTV, contribution margin, conversion rate, and payback period. • Develop budget allocation strategies across markets, channels, campaigns, audiences, and funnel stages based on performance, incrementality, and growth potential. • Lead performance creative testing across paid social, search, display, app, and regional media platforms. • Partner with creative teams to develop, test, and iterate performance assets, including static ads, short-form video, UGC-style creative, localized messaging, promotional creative, landing page concepts, and app install assets. • Build and manage structured testing roadmaps for audiences, bidding strategies, campaign structures, creative concepts, offers, landing pages, and platform-specific optimization tactics. • Analyze campaign performance by market, channel, audience, creative, product category, device, and customer segment to identify opportunities for scale and efficiency. • Lead measurement efforts across attribution, incrementality, media mix insights, geo testing, holdout testing, lift studies, cohort analysis, and LTV-based optimization. • Work with analytics and data science partners to improve performance reporting, attribution accuracy, incrementality measurement, and decision-making frameworks. • Evaluate platform-reported performance against internal measurement, incrementality, and business-level outcomes. • Manage relationships with media platforms, regional paid media partners, and performance agencies to drive improved campaign performance and access to beta opportunities. • Monitor performance trends, auction dynamics, competitive intensity, CPM/CPC/CVR shifts, and platform changes across MEA markets. • Communicate performance results, insights, risks, and recommendations to leadership and cross-functional stakeholders.

• Execute and support paid media campaigns across assigned APAC markets. • Manage day-to-day campaign operations across global and APAC-specific performance platforms. • Implement campaign structures, audience targeting, bidding strategies, budgets, creative rotations, tracking parameters, and platform settings. • Monitor campaign performance daily and identify issues related to spend pacing. • Support optimization of paid media campaigns against goals such as new customer acquisition and revenue. • Assist with budget pacing and reallocation recommendations. • Support structured testing roadmaps across creative, audiences, bids, landing pages, campaign structures, offers, localization, and platform features. • Analyze performance creative by format, hook, message, offer, language, market, audience, placement, and funnel stage.

• Execute and support paid media campaigns across assigned MEA markets, including campaign setup, QA, launch, monitoring, pacing, optimization, and reporting • Manage day-to-day campaign operations across global and MEA-specific performance platforms, including Google Ads, Meta Ads, TikTok Ads, Apple Search Ads, and other relevant regional paid media platforms • Implement campaign structures, audience targeting, bidding strategies, budgets, creative rotations, tracking parameters, and platform settings based on approved growth plans • Monitor campaign performance daily and identify issues related to spend pacing, delivery, tracking, creative fatigue, audience performance, conversion rates, CAC, ROAS, and other core KPIs • Support optimization of paid media campaigns against goals such as new customer acquisition, revenue, ROAS, CAC, LTV, payback period, contribution margin, and conversion rate • Assist with budget pacing and reallocation recommendations across markets, platforms, campaigns, ad groups, audiences, and creative assets • Support structured testing roadmaps across creative, audiences, bids, landing pages, campaign structures, offers, localization, and platform features • Coordinate performance creative workflows, including briefing, asset trafficking, localization, naming conventions, version control, approvals, uploads, and post-launch performance tracking • Partner with creative, localization, and regional stakeholders to ensure ads are accurate, culturally relevant, platform-compliant, and aligned with performance testing needs • Analyze performance creative by format, hook, message, offer, language, market, audience, placement, and funnel stage • Maintain campaign documentation, testing trackers, launch calendars, QA checklists, naming conventions, UTM standards, and reporting processes • Support measurement initiatives including incrementality tests, geo tests, platform lift studies, holdout tests, attribution analysis, and cohort reporting • Prepare recurring performance reports, insights summaries, test readouts, and campaign performance updates for managers and cross-functional partners • QA tracking, attribution, pixels, conversion events, product feeds, landing URLs, UTMs, and campaign taxonomy to ensure reporting accuracy • Work with analytics, data science, and measurement partners to validate campaign data and troubleshoot reporting discrepancies • Support agency, platform partner, and vendor coordination, including campaign requests, asset delivery, performance follow-ups, billing inputs, and meeting preparation • Monitor MEA platform updates, regional media trends, auction dynamics, competitive shifts, and performance benchmarks • Identify opportunities to improve operational efficiency, campaign QA, reporting quality, creative testing processes, and execution speed

• Develop and oversee the product roadmap for AI-driven internal tools and agentic workflows. • Design AI solutions to automate and optimize processes within Marketing, Pricing, and Merchandising. • Collaborate with the Revenue Organization to identify high-impact opportunities for AI integration. • Deploy and iterate on AI applications at high speed to meet evolving business needs. • Manage the integration of AI platforms and orchestration tools into existing internal infrastructures.

• Execute and support paid media campaigns across assigned MEA markets • Manage day-to-day campaign operations across global and MEA-specific performance platforms • Implement campaign structures, audience targeting, bidding strategies, budgets, creative rotations • Monitor campaign performance daily • Support optimization of paid media campaigns against goals • Assist with budget pacing and reallocation recommendations • Support structured testing roadmaps • Coordinate performance creative workflows • Partner with creative, localization, and regional stakeholders • Analyze performance creative • Maintain campaign documentation, testing trackers, launch calendars • Prepare recurring performance reports and insights summaries • Work with analytics, data science, and measurement partners • Support agency, platform partner, and vendor coordination • Monitor MEA platform updates and regional media trends

• Execute and support paid media campaigns across assigned markets, including campaign setup, QA, launch, monitoring, pacing, optimization, and reporting. • Manage day-to-day campaign operations across global performance platforms, including Google Ads, Meta Ads, TikTok Ads, Apple Search Ads, and other relevant regional paid media platforms. • Implement campaign structures, audience targeting, bidding strategies, budgets, creative rotations, tracking parameters, and platform settings based on approved growth plans. • Monitor campaign performance daily and identify issues related to spend pacing, delivery, tracking, creative fatigue, audience performance, conversion rates, CAC, ROAS, and other core KPIs. • Support optimization of paid media campaigns against goals such as new customer acquisition, revenue, ROAS, CAC, LTV, payback period, contribution margin, and conversion rate. • Assist with budget pacing and reallocation recommendations across markets, platforms, campaigns, ad groups, audiences, and creative assets. • Support structured testing roadmaps across creative, audiences, bids, landing pages, campaign structures, offers, localization, and platform features. • Coordinate performance creative workflows, including briefing, asset trafficking, localization, naming conventions, version control, approvals, uploads, and post-launch performance tracking. • Partner with creative, localization, and regional stakeholders to ensure ads are accurate, culturally relevant, platform-compliant, and aligned with performance testing needs. • Analyze performance creative by format, hook, message, offer, language, market, audience, placement, and funnel stage. • Maintain campaign documentation, testing trackers, launch calendars, QA checklists, naming conventions, UTM standards, and reporting processes. • Support measurement initiatives including incrementality tests, geo tests, platform lift studies, holdout tests, attribution analysis, and cohort reporting. • Prepare recurring performance reports, insights summaries, test readouts, and campaign performance updates for managers and cross-functional partners. • QA tracking, attribution, pixels, conversion events, product feeds, landing URLs, UTMs, and campaign taxonomy to ensure reporting accuracy. • Work with analytics, data science, and measurement partners to validate campaign data and troubleshoot reporting discrepancies. • Support agency, platform partner, and vendor coordination, including campaign requests, asset delivery, performance follow-ups, billing inputs, and meeting preparation. • Monitor E platform updates, regional media trends, auction dynamics, competitive shifts, and performance benchmarks. • Identify opportunities to improve operational efficiency, campaign QA, reporting quality, creative testing processes, and execution speed.