iHerb, LLC

Role Description The Regional Senior Buyer is responsible for leading the evaluating, curating, and expanding the product assortment for the European region. This includes: - Identifying high-potential brands - Developing vendor partnerships - Securing competitive commercial terms - Using data-driven insights to drive category and revenue growth The role requires strong commercial judgement and the ability to balance strategic thinking with hands-on execution. The Regional Senior Buyer sources and manages brands that meet customer needs, comply with regional requirements, and align with market trends within Europe. Job Expectations: - Work closely with the Senior Director Merchandising and collaborate with global merchandising teams as needed, to align on business strategies, priorities, and category direction - Partner with in-market leadership, including Region Leaders (dotted line), to build and maintain an assortment relevant to the market - Own key category metrics (KPIs) for new and existing brands, including pricing, gross margin, product mix, promotions and full product lifecycle, while driving continuous improvement - Understand and navigate Europe-specific compliance, regulatory and supply-chain requirements to ensure proper and compliant buying practices - Partner with Compliance, Regulatory teams to manage catalog additions, documentation, and approvals for the region - Procure products directly from manufacturers or authorized distributors, following company policies and regional sourcing standards - Negotiate competitive commercial terms, including everyday pricing, marketing budgets, rebates, accruals, delivery schedules, and volume agreements - Build and maintain strong vendor relationships to support innovation, margin improvement, and consistent communication on capabilities and expectations - Manage vendor contracts, product evaluation, and issue resolution in collaboration with cross-functional partners - Drive new product and brand onboarding to ensure timely and accurate integration into the European assortment - Occasional availability to attend US-based, Pacific time zone meetings - Monitor and evaluate pricing, cost, and system adjustments to maintain required mark-ups and margin performance - Partner with Inventory Management and Planning to align on forecasts, inventory turns, vendor performance, and order cycles - Collaborate with Marketing to develop profitable and effective promotional co-op activities - Use category reports and analytics to identify opportunities, guide decision-making, and support long-term business growth - Adhere to company policies regarding safety, business ethics, and standards of conduct - Support and develop Assistant Buyers, providing guidance and tools for success The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Qualifications - Strong and proven negotiation skills with the ability to secure competitive commercial terms - Advanced analytical, data-interpretation, and decision-making abilities - Strong understanding of retail pricing structures, margin dynamics, and category commercial drivers - Excellent written and verbal communication skills, ability to influence at all levels across internal and external stakeholders - High attention to detail with strong organizational and project management capabilities - Ability to manage multiple priorities, solve problems, and make sound judgments in a fast-paced environment - Strong cross-functional collaboration skills, particularly with Merchandising, Planning, Compliance and Marketing Requirements - Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) - Experience with Google Workspace (Gmail, Drive, Docs, Sheets, Forms) preferred - Experience with EDI, WMS, SAP, Asana, or Tableau is a plus - 10+ Years of progressive experience in buying, category management, merchandising, or a directly related commercial role, ideally in an international or regional e-commerce environment - Pan-European experience preferred Education Requirements - Bachelor’s Degree in Business, Merchandising or related field preferred, or a combination of education and equivalent work experience Benefits If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description The EU Labeling & Product Notification Submission Specialist II will be responsible for the end-to-end management of product labeling compliance and regulatory notification submissions across EU member states. This highly detail-oriented role ensures that all products are accurately labeled and properly registered prior to market entry. - Conduct thorough label reviews across all product categories to ensure full compliance with EU labeling requirements (ingredients, allergens, nutrition declarations, claims, country of origin, etc.) - Manage product notification submissions to EU member states across relevant portals and systems (e.g., CPNP for cosmetics, EFSA novel food notifications, national food supplement notification portals) - Work on improving internal tools and optimize notification efficiency for existing and new products/suppliers - Maintain and manage an organized internal database of label versions, submission records, and approval statuses by market and product - Collaborate closely with the EU Compliance Specialist and Sustainability Specialist to align labeling with regulatory and sustainability requirements - Liaise with marketing, design, and product development teams to communicate labeling requirements early in the product lifecycle - Ensure all product documentation (COAs, safety assessments, GMP records) is accurately filed and associated with the correct product notifications - Support fulfillment center compliance by ensuring traceability documentation and labeling are aligned - Track regulatory deadlines and renewal requirements for product notifications across all active EU member states - Monitor evolving EU labeling legislation and update internal templates and SOPs accordingly Qualifications - 7+ years of experience in EU product labeling and regulatory submissions - Hands-on experience with EU notification portals (e.g., CPNP, eProcedure, national supplement portals) - Strong attention to detail and ability to manage a high volume of products and submissions simultaneously - Familiarity with EU labeling regulations including Regulation (EU) 1169/2011, EC No 1223/2009, and relevant supplement and novel food frameworks - Proficiency in document management systems and compliance tracking tools - Excellent organizational and communication skills; English fluency required, additional EU language(s) a strong asset Requirements - Experience with Microsoft Office Suite (Word, Excel, PowerPoint) - Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred Education Requirements - Bachelor's degree in Regulatory Affairs, Life Sciences, Food Technology, or a related field

Role Description We are looking for a Growth Marketing Manager, APAC to lead paid acquisition and performance media growth across key Asia-Pacific markets. This role will be based in the United States and will focus on scaling efficient customer acquisition, improving ROAS, optimizing performance creative, and strengthening measurement across APAC. This role owns the full-funnel paid media process, combining high-level strategy with hands-on execution—including campaign setup, ad trafficking, and daily optimization across Google Ads, Meta Ads Manager, etc. Job Expectations - Manage paid media campaigns across global and APAC-specific performance platforms, including Google Ads, Meta Ads, TikTok Ads, Apple Search Ads, LINE, Naver, Kakao, Yahoo Japan, Rakuten, and other relevant regional paid media platforms. - Optimize campaigns against business goals including new customer acquisition, revenue, ROAS, CAC, LTV, contribution margin, conversion rate, and payback period. - Develop budget allocation strategies across markets, channels, campaigns, audiences, and funnel stages based on performance, incrementality, and growth potential. - Lead performance creative testing across paid social, search, display, app, and regional media platforms. - Partner with creative teams to develop, test, and iterate performance assets, including static ads, short-form video, UGC-style creative, localized messaging, promotional creative, landing page concepts, and app install assets. - Build and manage structured testing roadmaps for audiences, bidding strategies, campaign structures, creative concepts, offers, landing pages, and platform-specific optimization tactics. - Analyze campaign performance by market, channel, audience, creative, product category, device, and customer segment to identify opportunities for scale and efficiency. - Lead measurement efforts across attribution, incrementality, media mix insights, geo testing, holdout testing, lift studies, cohort analysis, and LTV-based optimization. - Work with analytics and data science partners to improve performance reporting, attribution accuracy, incrementality measurement, and decision-making frameworks. - Evaluate platform-reported performance against internal measurement, incrementality, and business-level outcomes. - Manage relationships with media platforms, regional paid media partners, and performance agencies to drive improved campaign performance and access to beta opportunities. - Monitor performance trends, auction dynamics, competitive intensity, CPM/CPC/CVR shifts, and platform changes across APAC markets. - Communicate performance results, insights, risks, and recommendations to leadership and cross-functional stakeholders. Qualifications - Proven experience in performance marketing, growth marketing, paid media, or digital acquisition, preferably in eCommerce, marketplace, retail, consumer technology, subscription, beauty, health and wellness, or mobile app businesses. - Hands-on experience managing paid media campaigns across multiple APAC markets. - Deep platform expertise across major global paid media channels, including Google Ads, Meta Ads, TikTok Ads, and Apple Search Ads. - Experience with APAC-specific performance platforms such as LINE, Naver, Kakao, Yahoo Japan, Rakuten, or similar regional paid media channels. - Strong understanding of paid search, paid social, app acquisition, display, retargeting, shopping campaigns, feed-based advertising, and marketplace media. - Proven ability to manage and optimize meaningful paid media budgets across multiple markets and channels. - Strong analytical skills with experience measuring CAC, ROAS, LTV, payback period, conversion rate, retention, contribution margin, and cohort performance. - Experience with incrementality measurement, including geo tests, conversion lift studies, holdout tests, matched market tests, or media mix modeling inputs. - Strong understanding of attribution limitations, platform-reported bias, privacy changes, signal loss, and measurement tradeoffs. - Experience building creative testing frameworks and translating performance data into actionable creative recommendations. - Ability to assess creative performance by hook, message, offer, format, audience, localization, and funnel stage. - Deep expertise in paid media platforms, regional APAC media ecosystems, creative testing, campaign optimization, and incrementality-based measurement. - Highly analytical, comfortable managing large budgets, and experienced in adapting performance strategies across diverse APAC markets. - Professional fluency or native-level fluency in English required. - Professional fluency or native-level fluency in at least one major APAC language strongly preferred, such as Japanese, Korean, Mandarin Chinese, Cantonese, Thai, Vietnamese, Bahasa Indonesia, Hindi, or another regionally relevant language. Equipment Knowledge - Experience with Microsoft Office Suite (Word, Excel, PowerPoint). - Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred. - Experience with analytics and BI tools such as Looker, Tableau, Google Analytics, Amplitude, or similar platforms. - Experience with ecommerce marketing operations platforms & tools. Experience Requirements - Generally requires seven (7) + years of experience in performance marketing, growth marketing, paid media, or digital acquisition, preferably in eCommerce, marketplace, retail, consumer technology, subscription, beauty, health and wellness, or mobile app businesses. Education Requirements - Bachelor’s Degree in Business or related field preferred. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description The Senior Product Manager - AI Applications is responsible for the strategic development and deployment of agentic and AI-based solutions designed to drive internal efficiencies within the Revenue Organization, specifically supporting Marketing, Pricing, Promotions, Merchandising, and Product Management. - Develop and oversee the product roadmap for AI-driven internal tools and agentic workflows. - Design AI solutions to automate and optimize processes within Marketing, Pricing, and Merchandising. - Collaborate with the Revenue Organization to identify high-impact opportunities for AI integration. - Deploy and iterate on AI applications at high speed to meet evolving business needs. - Manage the integration of AI platforms and orchestration tools into existing internal infrastructures. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Qualifications - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. - Expertise in AI workflow management and orchestration tools (e.g., n8n). - Deep understanding of LLM-based development environments and tools like Claude Code. - Experience with Model Context Protocol (MCP) servers and system integrations. - Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Requirements - Generally requires a minimum of 10+ years of experience in Product Management, with a significant focus on AI/ML application development and the deployment of agentic solutions within a corporate environment. - Bachelor’s Degree in Computer Science, Data Science, Business, or a related technical field is preferred, or a combination of education and equivalent work experience. Benefits - The expected salary range for this role is $205,000.00 - $235,000.00. - The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

Role Description Software development intern is part of an agile engineering team responsible for building and maintaining enterprise-grade Internet-of-Things (IOT), Warehouse Execution and Control Systems that support high-volume, mission-critical warehouse operations. This role focuses on developing and supporting scalable software solutions on the Microsoft .NET stack for facilitating warehouse fulfillment. The engineer is expected to deliver high-quality code, contribute to system reliability, and collaborate closely with product, operations, and other engineering teams. Job Expectations: - Design, build, test, and deploy IOT features and services using the .NET stack. - Assist in the development of robust Integration and End-to-End (E2E) tests to ensure system reliability in complex automated environments. - Implement solutions that scale in high-transaction, real-time warehouse environments. - Write clean, maintainable, and well-documented code following established standards. - Participate in peer code reviews, providing constructive feedback and incorporating feedback from others. - Assist in writing technical designs and implementation plans for assigned features. - Troubleshoot, analyze, and resolve application and system issues, including production incidents. - Support, maintain, and document existing IOT functionality. - Follow secure programming and web application security best practices. - Work closely with Product Owners and senior engineers to understand requirements, break down work, and estimate effort. - Collaborate with other engineering teams (WES, TMS, SAP, 3PL integrations) to ensure smooth system interactions. - Provide regular updates on progress, risks, and blockers to the team. - Maintain high standards of software quality through testing, refactoring, and adherence to best practices. - Identify opportunities to improve system performance, reliability, and maintainability. - Learn and apply new tools, frameworks, and patterns as guided by senior team members. Qualifications - Proficiency in C# or Java. - Experience with Socket programming with TCP/IP and UDP connecting to Programmable Logic Controllers (PLC) is a plus. - Solid understanding of Object-Oriented Design (OOD) and SOLID principles. - Experience working with relational and non-relational databases. - Exposure to metrics instrumentation and analysis with Prometheus, Grafana and OpenTelemetry is a plus. - Familiarity with REST APIs, event-driven systems, messaging, caching, and scalability concepts. - Knowledge of CI/CD pipelines, automated testing, and deployment practices. - Understanding of thread-safe coding, basic concurrency, and performance considerations. - Familiarity with Docker and Kubernetes is a plus. - Exposure to messaging/queuing systems (RabbitMQ, Kafka, Redis, pub/sub) is a plus. - Experience developing native Android applications is a plus. - Strong communication skills with the ability to explain technical concepts clearly. - Ability to collaborate effectively within a team and across functions. - Willingness to ask questions, learn from senior engineers, and accept feedback. - Sound judgment in troubleshooting issues and escalating when appropriate. Requirements - Knowledge or experience working on backend systems, APIs, or distributed services. - Knowledge or experience working on frontend development using ASP MVC, ReactJS or ReactNative. - Exposure to logistics, warehouse, supply chain, or high-volume transaction systems is a plus. Education Requirements - Currently pursuing a B.S. or M.S. in Computer Science, Computer Engineering, or a related field. Judgment/Reasoning Ability - Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. - Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands - The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. - While performing the duties of this job, the Team Member is regularly required to talk and hear. - The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. - Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. - The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Other factors are: - Hectic, fast-paced with multi-level distractions. - A professional, yet casual work environment. - Office environment. - Ability to work extended hours as required. Compensation The expected salary range for this role is $26.00 - $40.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

Role Description The Sr. Software Engineer II - Catalog will build and modernize iHerb's product catalog, one of the most business-critical platforms in the company. You will work across the full stack: backend services, React frontend, and relational data layers. Our current backend is .NET/C#; we also use Go, Python, and Java across the organization. - Build and ship catalog features end-to-end: API design, business logic, data models, and React UI. - Use AI-driven SDLC tooling such as Claude Code as a core part of your daily workflow, including code generation, spec-to-code translation, and automated test creation. - Participate in the catalog modernization effort, working on the new stack in parallel with the existing platform. - Write and maintain automated tests; quality is built in, not handed off. - Review pull requests, maintain code standards, and contribute improvements to the shared golden path. - Collaborate with product and design to refine specs before and during implementation. - Instrument services with logging, metrics, and alerts; participate in on-call rotation and own incident response for catalog services. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Qualifications - AI-driven SDLC: hands-on experience shipping production code with AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor. - Full-stack awareness: comfortable contributing across layers of the stack when needed. - Production ownership: experience owning features end-to-end from spec through deployment, observability, and on-call. - Code quality fundamentals: strong grasp of software design principles, automated testing, code review, and CI/CD. - Backend development proficiency in one or more of: C#/.NET, Go, Python, Java. - Proficiency in React or equivalent modern frontend framework. - Proficiency in relational database experience with MS SQL Server or Postgres. - Proficiency in REST API design and microservice patterns. - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. Requirements - Generally requires a minimum of 10+ years of software engineering experience. - Bachelor’s Degree in Computer Science or related field preferred, or a combination of education and equivalent work experience. Benefits - The expected salary range for this role is $187,000.00 - $235,000.00 USD. - The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Hectic, fast-paced with multi-level distractions. - Professional, yet casual work environment. - Office / Warehouse environment. - Ability to work extended hours as required.

Role Description The Machine Learning Engineer will tackle challenging problems and create scalable machine learning systems and platforms that make an impact on millions of users. This role will work closely with business partners to provide machine intelligence driven solutions and products to simplify and enhance the customer experience and to automate core business processes. The Machine Learning Engineer will partner closely with Data Scientists, Applied Scientists, and Software Developers to ensure predictive models make business impact. Job Expectations - Partner with the Data Platform team in a two-way exchange of best practices. - Adopt common patterns and build effective abstractions across different machine learning pipelines that simplify existing machine learning processes and accelerate the modelling process from the business problem’s inception to deploying a model solution into production. - Develop horizontal solutions to robustly scale the team’s machine learning models and processes. - Build software with Object-oriented Design Patterns and Analysis (OOA and OOD) with an eye toward reducing technical debt and maintaining services at high availability. - Participate in requirements reviews, design reviews, and code reviews. - Research and prototype new technologies to support the rapid growth of the business. - Interact cross-functionally with a wide variety of technical teams and work closely with data and applied scientists to identify opportunities to improve on iHerb’s platform. Qualifications - Strong coding experience (e.g. Java, C#, Python). - Experience with gathering data from multiple sources using big data technologies (Spark, Hadoop, BigQuery, Athena, etc.). - Experience building machine learning infrastructure following robust software engineering practices. - Knowledge of modern software development tools, systems, and practices (design patterns, CI/CD, git, unit testing, smoke testing, integration testing, job schedulers, cloud technologies like AWS Lambdas and Google functions, etc.). - Exposure to all aspects of the software development life-cycle. - Experience with messaging technologies (Kafka, Google Pub/Sub, Kinesis, RabbitMQ, etc.). - Experience with Docker and Kubernetes. - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multitask. Experience Requirements - Generally requires a minimum of two (2) years relevant experience in applied machine learning or machine learning systems/infrastructure. - One (1) year of relevant work experience in machine learning engineering or related fields (e.g., as a Machine Learning Engineer, ML Ops engineer, or related position). Education Requirements - Bachelor’s Degree in Computer Science, Electrical Engineering, or related field required. - Masters Degree preferred. Judgment/Reasoning Ability Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Hectic, fast-paced with multi-level distractions. - Professional, yet casual work environment. - Office / Warehouse environment. - Ability to work extended hours as required. Compensation The expected salary range for this role is $205,000.00 - $230,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description Are you passionate about securing global-scale ecommerce services and applications that power millions of customers across over a hundred countries around the globe? We are looking for a hands-on Principal Product Security Engineer to lead our Secure Development Lifecycle assurance processes, our security automation technologies, drive the security hardening strategy across our product and respond to current and emerging security threats. This role can be fully remote and must reside in US. In this role, you will help us drive our Product Security strategy working with development teams globally to: - Define new security capabilities - Grow the team by hiring the best talent - Partner with senior leaders across the organization to deliver company-wide security initiatives Responsibilities Include: - Lead cross-functional projects and establish cutting-edge security development lifecycle practices - Directed security design reviews and threat modeling for new and existing services at iHerb - Evaluate, prototype, implement, and operate security-focused tools and services - Create new secure architecture standards, frameworks and patterns spanning multiple layers - Discover and analyze emerging security threats, determining applicability to iHerb and proactively implement centralized mitigations - Evaluate, prototype, implement, and operate security tools and services (DAST, SAST, SCA...) - Maintain a strong knowledge of current security threats and operational best practices - Drive our security assessment, penetration testing and bug bounty programs - Participate in security incident response Qualifications - Demonstrated technical foundation (Computer Science / Engineering degree or equivalent experience) with an innate ability to translate technical vulnerabilities into organizational risks - 8+ years of technical security leadership at a top-tier software company including experience with security products, threat modeling, security design, security architecture, cryptography, mobile security, and broader cloud computing technologies - Solid understanding of common application and infrastructure security vulnerabilities and mitigations (OWASP Top 10, CWE 25…) - Proficiency implementing SDL process, technology, and automation in a DevOps environment - Experience with large-scale web applications and microservices, including API design, access management, authorization, authentication, data protection and encryption - Knowledge of major programming languages and frameworks (e.g. Python, C# .NET, JavaScript, node.js, Java...) - Excellent problem solving, critical thinking, collaboration and communication skills Bonus Qualifications - Experience with Cloudflare security, AWS VPCs, EC2 instances and docker - Ability to drive good decisions through data with great attention to detail and deliver KPIs - Experience driving application security training, security champions and awareness campaigns - Active contributor to the security community (research, open source, publications…) with the ability to attract and hire great talent Compensation The expected salary range for this role is $177,000.00 - $225,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description At iHerb, we are on a mission to make health and wellness accessible to everyone globally through our products and platforms. As part of our multi-year digital transformation journey, iHerb’s Enterprise Architecture group focuses on improving our current and future technology platforms and product platform architectures. We are currently seeking a Enterprise Solutions Architect to support our Order-to-Cash and Supply Chain domains. This role will collaborate across various business units, including Finance, Operations, Technology, and Planning to design and modernize iHerb’s Business Applications in order to provide a scalable foundation for growth. In addition, this role will assist in creating iHerb’s Order-to-Cash modernization roadmap and introduce product governance to align with iHerb’s overall enterprise strategy and business metrics. This role requires strong technical skills across several key technology focus areas (ERP systems, integration patterns, databases, cloud platforms, security and compliance etc). You will also collaborate with functional teams to develop iHerb’s holistic supply chain technology landscape, accounting for key dependencies and potential synergies across various product roadmaps across platforms. This role reports directly to the VP, Enterprise Applications. Responsibilities - Collaborate with Business leaders and Stakeholders to understand organizational goals and translate them into technology strategies. - Develop and maintain the enterprise application architecture roadmap, ensuring alignment with business needs and industry best practices. - Lead end to end design and integration of comprehensive business solutions across ERP (SAP), SCM, Finance, and other enterprise applications. - Ensure solutions are scalable, reliable, and meet performance requirements while addressing compliance and security standards. - Oversee the evaluation, selection, and implementation of new technologies and tools to enhance business capabilities. - Establish integration strategies and frameworks for seamless connectivity between ERP and other Enterprise Systems. - Ensure data consistency and process harmonization across applications to support a unified business strategy. - Serve as the primary point of contact on end to end Business Solutions between Business and IT teams, facilitating collaboration and effective communication. - Provide thought leadership and technical expertise to drive innovation and continuous improvement. - Define and enforce architecture standards, best practices, and governance models for enterprise solutions. - Conduct regular audits and reviews to ensure compliance with architectural principles and technology policies. - Guide cross-functional teams in solution design, development, and deployment efforts. - Mentor junior architects and technical staff, fostering a culture of learning and innovation. - Lead troubleshooting efforts for complex issues, ensuring minimal disruption to business operations. - Develop proactive measures and contingency plans to mitigate risks associated with enterprise solutions. - Ensure ROI (Return on Investment) is clearly defined and account for cross-functional dependencies. - Lead program steering committee meetings comprised of Director/Sr Director/VP/C-Suite stakeholders. - Functional/domain experience and/or exposure to some of the following: OMS, B2B, Transportation Management (TM), Procurement (P2P), Tax, Currency, Rebate/Scanback, Payment, WMS, demand forecasting/planning and similar. - Collaborate with iHerb’s TMO (Transformation Management Office) to define enterprise architecture standards, systems integration patterns and adherence across all iHerb enterprise systems. Qualifications - BS or MS in Computer Science, Information Systems or related field. - Proven experience (8-10+ years) as Enterprise architect or similar role, with emphasis on designing and implementing Order-to-Cash solutions. - Excellent communication skills. Must have the ability to effectively communicate with technical and non-technical peers. - Experience in business process framework including process decomposition, data and functional flows and architecture frameworks. - Deep understanding of Order to Cash processes and ERP systems with demonstrated hands-on experience. - Demonstrated knowledge in data migration, governance, pipeline and quality. - Experience with designing best-in-class standards for integration patterns across systems to ensure seamless data and information flow. - Experience with enterprise middleware (iPaaS) and integration patterns is required. - Experience with leading ERP systems such as Oracle or SAP is required. - Industry experience in eCommerce and Consumer Product Goods is a plus. Compensation The expected salary range for this role is $177,000.00 - $200,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description The Manager, Engineering - Catalog role is at the heart of iHerb's AI transformation. This role will lead a lean, high-seniority team of engineers while staying hands-on as a player-coach. The Manager, Engineering - Catalog will own delivery commitments, grow engineers, and model the AI-native development practices that will become the standard across the engineering organization. This role will be among the first leaders to validate and shape iHerb's AI-driven SDLC golden path. Leading the Catalog engineering team, responsible for iHerb's product catalog platform. You will drive feature delivery across a full-stack codebase, coordinate with product and design, and set the technical bar for a team of mid-to-senior full-stack engineers. Job Expectations - Own sprint planning, delivery commitments, and retrospectives for the Catalog team. - Carry an active IC load: writing, reviewing, and shipping full-stack production code weekly using AI-assisted tooling. - Partner with the Principal Engineer, Catalog on architectural direction and the platform roadmap. - Hire and onboard engineers; enforce a high AI-native bar in interviews. - Drive collaboration with product managers and design without waiting for top-down coordination. - Contribute improvements back to the shared AI-driven SDLC golden path and skills library. Qualifications - AI-driven SDLC: hands-on experience shipping production code with AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor. - Full-stack orientation: comfortable contributing across layers of the stack; not specialized in only one layer. - Delivery ownership: track record of owning commitments end-to-end, from scoping through shipping and retrospectives. - Engineering excellence: strong opinions on code quality, testing strategy, CI/CD, and what it means to ship production-grade software at speed. - People leadership: experience hiring, onboarding, and growing engineers; able to give direct, constructive feedback. - Communication: clear written and verbal communicator; comfortable driving alignment across product, design, and peer engineering teams. - Production experience with one or more backend languages used at iHerb: C#/.NET, Go, Python, or Java. - React or equivalent modern frontend framework. - Relational database experience with MS SQL Server or Postgres. - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. Requirements - Generally requires a minimum 7-10 years of software engineering experience, with at least two years in a team lead or engineering manager role. - Bachelor’s Degree in Computer Science or related field preferred, or a combination of education and equivalent work experience. Preferred - Background in e-commerce, retail tech, or high-traffic consumer platforms. - Experience working in globally distributed teams. - Contributions to internal developer tooling, platform frameworks, or SDLC process improvements at org scale. Equipment Knowledge - Experience with Microsoft Office Suite (Word, Excel, PowerPoint). - Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred. Judgment/Reasoning Ability - Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. - Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Hectic, fast-paced with multi-level distractions. - Professional, yet casual work environment. - Office / Warehouse environment. - Ability to work extended hours as required. Compensation The expected salary range for this role is $187,000.00 - $235,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.