• Design and lead initiatives and collaborative efforts that support the revival and evolution of transformative organizing approaches and organizer pipeline infrastructure. • Collaborate with partners to research key questions facing the field. • Facilitate collaborative learning, and resource cohorts, capacity-building, and major pipeline infrastructure projects across the state. • Lead the comprehensive design, planning, and launch of programming that focus on the development of movement infrastructure that is responsive to the major challenges facing the power building ecosystem in CA and the innovation and strategy required to build the power needed – ensuring high-quality, cross-racial, and cross-sector participation. • Cultivate and maintain high-value relationships with anchor field partners, practitioners, subject-matter experts, researchers, capacity builders and other strategic partners. • Inform, manage, and monitor the annual program budget for the OSI program, ensuring responsible resource allocation across research, convenings, and capacity-building grants. • Assess the development and current trends of Transformative Organizing, including models, frameworks and related infrastructure. • Lead programming that invests in and supports OSI related field innovation and infrastructure; develop and oversee experiments in building OSI related movement infrastructure and ensure they are evaluated and analyzed for cross movement learning and growth. • Design, facilitate, and manage cross-racial, intergenerational, and relational spaces (convenings, cohorts, internal containers) for collaborative learning, problem-solving, and strategic alignment across California’s power-building ecosystem. • Work in close collaboration with other MIC leadership to ensure alignment, cross-fertilization, and integrated programming across all program strategies.

• Define and own the end-to-end Internationalization program strategy and roadmap, aligning it with company-wide business growth objectives and product launch cycles • Drive cross-organizational i18n initiatives and feature readiness across multiple engineering and product teams, ensuring timely delivery of internationalized features • Act as the primary advocate and evangelist for i18n best practices, developing, documenting, and socializing guidelines for engineering, product, and content teams • Own the localization workflow for all customer-facing Support assets, including Help Center articles, troubleshooting guides, images, and videos • Partner closely with the Customer Support and Writing teams to define localization scope, prioritization, and quality metrics specific to technical content • Ensure technical content is structured optimally for translation memory leverage, machine translation suitability, and translation quality • Manage and optimize the integration between our Content Management System (CMS) and the Translation Management System (TMS) for automated content ingestion and delivery • Track and report on l10n-related operational KPIs specific to Support and on l10n-related business priority aligned KPIs • Establish strong, collaborative relationships with Product Managers, Engineers, UX Designers, Leadership, and external Language Service Providers (LSPs) • Manage vendor relationships, define Service Level Agreements (SLAs), and oversee performance reviews to ensure high-quality, cost-effective services across all localized Support content types

• Own the end-to-end cadence for Enterprise Risk Management, including risk identification, assessment, prioritization, mitigation planning, and ongoing tracking in a central risk register. • Drive cross-functional execution across Legal, Finance, Product, Engineering, Operations, Marketing, and Strategy; clarify owners and timelines, unblock decisions, and ensure follow-through to closure. • Build executive-ready materials (dashboards, briefs, and Board updates) that translate complex risk issues into clear insights, tradeoffs, and recommended actions. • Design and continuously improve lightweight, scalable processes and tooling (e.g., GRC workflows, issue management, control monitoring) that integrate risk into day-to-day planning and operations. • Partner with product and engineering to operationalize risk reviews for launches and changes, align on risk appetite and acceptance, and connect mitigations to measurable KPIs/OKRs.

• Own day-to-day program management for company-level strategic initiatives, including planning, execution, and delivery. • Develop and maintain detailed program plans covering workstreams, milestones, owners, dependencies, and timelines. • Identify execution risks, resource gaps, and cross-functional dependencies; drive mitigation plans and escalate as needed. • Establish and run structured operating rhythms, including weekly program reviews and executive check-ins. • Ensure decisions, action items, and commitments are clearly documented and tracked to closure. • Align cross-functional teams on objectives, success metrics, timelines, and ownership. • Track progress against OKRs, surface blockers, and enforce accountability across teams. • Define and maintain KPIs to measure execution progress and business impact. • Build and manage program dashboards and status reporting for executives and stakeholders. • Prepare materials for CFO and Executive Leadership Team updates, including progress summaries, risk assessments, and impact reporting.