• Own day-to-day program management for company-level strategic initiatives, including planning, execution, and delivery. • Develop and maintain detailed program plans covering workstreams, milestones, owners, dependencies, and timelines. • Identify execution risks, resource gaps, and cross-functional dependencies; drive mitigation plans and escalate as needed. • Establish and run structured operating rhythms, including weekly program reviews and executive check-ins. • Ensure decisions, action items, and commitments are clearly documented and tracked to closure. • Align cross-functional teams on objectives, success metrics, timelines, and ownership. • Track progress against OKRs, surface blockers, and enforce accountability across teams. • Define and maintain KPIs to measure execution progress and business impact. • Build and manage program dashboards and status reporting for executives and stakeholders. • Prepare materials for CFO and Executive Leadership Team updates, including progress summaries, risk assessments, and impact reporting.

• Analyze healthcare program performance to assess effectiveness, efficiency, quality, and impact on Veteran outcomes. • Apply qualitative and quantitative methods to evaluate program operations, implementation, and results. • Identify trends, risks, gaps, and opportunities for improvement across healthcare programs and services. • Develop and analyze performance metrics, dashboards, and reports to support program monitoring and evaluation. • Synthesize complex data into clear, actionable findings for leadership and stakeholder audiences. • Support development of recommendations to improve program outcomes, service delivery, and operational efficiency. • Support strategic planning initiatives through data-driven analysis and evidence-based insights. • Assess alignment of programs with VHA policies, regulations, and strategic priorities. • Contribute to program reviews, studies, and analyses requested by VHA leadership or program offices. • Collaborate with clinical, operational, and policy stakeholders to understand program objectives and evaluation needs. • Support cross-functional teams by translating analytical findings into practical recommendations. • Participate in meetings, briefings, and working groups to communicate findings and support informed decision-making. • Ensure analytical methods and deliverables meet federal standards for accuracy, transparency, and reliability. • Support documentation and knowledge management to promote consistency and repeatability of analyses. • Adhere to VA information security, privacy, and data governance requirements.

• Responsible for project management oversight of the EV Charging program. • Oversee implementation and pre-construction activities for charger deployment nationwide. • Responsible for business unit oversight for Vendor Owned Vendor Operated/Charging as a service (Chaas) projects. • Collect program requirements from Product Operations and cross-functional client teams. • Oversee due diligence efforts including site visits and site selection. • Build trusted relationships across the business and act as a liaison.

• Lead cross-functional and technical delivery of all company-wide hardware and software product development initiatives from early concepts to product launch. • Develop and lead a team of program managers to ensure on-time delivery of large-scale projects. • Perform cost estimates, budget control, and critical path scheduling. • Identify and provide potential resolutions to problems, project changes, and resource constraints, escalating to senior management as necessary. • Partner with all stakeholders to ensure seamless cross-functional execution. • Drive internal and external process improvements across the team. • Influence peers and managers to build consensus while dealing with ambiguity. • Partner with the COO to develop a cohesive partnership strategy related to JDM partners, development partners, and manufacturing suppliers. • Develop an end-to-end cost optimization strategy for supply sourcing. • Ensure alignment with all members of the product development process, including operations, product development, program management, and engineering. • Communicate planning, project status, issues, and risks to executive teams and lead weekly Product Development Council to maintain clear visibility into product development efforts, test evaluation processes, and roadmap delivery timelines.