• Serve as a center of excellence for client proposals and go-to-market materials • Develop clear, compelling and consistent narratives in partnership with Client Managers • Partner closely with the Director of Growth and the Manager of Client Solutions & Knowledge • Advance firmwide change initiatives by building connective tissue across practices and teams • Develop, tailor, and refine high-impact proposals, decks, and RFP responses • Analyze business development activity to generate insights on win rates and other key BD metrics • Conduct in-depth research and synthesize insights to enhance existing approaches • Manage and maintain a centralized library of off-the-shelf qualifications materials • Enhance and standardize the firm’s externally facing brand identity

• Partner with Arcadia’s data, product, and engineering teams to build scalable data assets and drive innovation • Collaborate with healthcare clients to understand their data challenges and translate complex insights into clear, actionable solutions • Develop subject matter expertise across Arcadia’s products and data model to influence new analytics capabilities and product improvements • Contribute to Arcadia’s growing body of intellectual property and best practices for data-driven healthcare transformation

• Administer core US and global benefits programs (e.g., healthcare, retirement, etc) by processing employee life events in the HRIS (Workday), managing vendor inquiries, and resolving employee benefit tickets for timely issue resolution. Provide support to the Benefits Manager for annual programs like US Open Enrollment and global renewals. • Ensure system data accuracy and seamless transmission by managing carrier file feed error resolution, reconciling data with Payroll and Business Systems, and external vendors. • Support annual benefits compliance tasks, including gathering data for 5500 filings, Non-Discrimination Testing, and assisting with data/documentation for internal and external audits. • Manage benefits-related financial processes, including processing vendor invoices and maintaining monthly financial reports, and Ad hoc project support for Benefits and Compensation projects.

• Monitor and manage EDR and XDR platforms to identify and respond to security threats • Perform continuous security monitoring within the SOC environment • Analyze security logs and telemetry data for suspicious activity • Investigate and respond to security incidents • Conduct threat analysis and root cause investigations • Collaborate with SOC team members to contain and remediate incidents • Maintain incident documentation and produce security reports • Tune and optimize detection rules and alerts