• Act as the global System Administrator for the Veeva Vault CRM platform • Configure and evolve core Vault CRM modules (e.g. Account Management, Call Reporting, CLM, Events Management, Campaign Manager, Approved Email, Surveys, Medical Inquiry, Cycle Plans, Event Meetings) • Translate complex business needs into scalable, compliant system solutions • Manage roles, permissions, security, and data governance • Provide operational support, troubleshooting, and user enablement • Develop and maintain technical documentation, configuration records, and training materials • Lead integrations with downstream data platforms and external digital ecosystems • Collaborate with Commercial, Medical Affairs, Compliance, Regulatory, and Data teams to streamline processes and improve field efficiency • Identify and implement innovative solutions—including generative AI and predictive analytics—to enhance HCP engagement and field productivity. • Partner with Data Science teams on proof-of-concept initiatives such as AI-powered call note summarization, smart segmentation, and next-best-action recommendations.

• The Brand Senior Manager is a forward-thinking marketing leader responsible for developing and executing brand strategies for Nielsen across audiences and customer touchpoints. • Reporting to the Director of Global Brand Strategy, this role drives key brand initiatives in the US & Global markets as part of the integrated marketing process, and ensures the brand is perceived with consistency as the authoritative leader in the media and content measurement industry. • Serve as a leader for Nielsen’s brand initiatives, narratives and relevance across key campaigns in sports and culture. • Set and execute a brand calendar roadmap for Nielsen. • Drive a customer-centric strategy to address complex global business, customers, and industry opportunities, ensuring the brand initiatives support business objectives. • Drive integrated marketing efforts that engage, collaborate and align internal teams and external stakeholders in the US and globally.

• Leads change management effort on enterprise scale client projects • Guides the client and the project to successful communications and adoption of tech/process • Actively exercises certified change management procedures • Liaises with other project workstreams to ensure completion • Manages the creation of change management documentation and trackers • Builds awareness for change within client organization • Drafts and owns all manuals, communications and training materials • Trains and mentors new and/or junior members of the team • Dedicates effort to enhance project methodologies

• Support consultants to ensure quality delivery execution and foster professional growth within the project team. • Act as the primary point of contact for clients, understanding their unique needs, and providing tailored solutions. • Conduct client meetings to gather requirements, present findings, and offer strategic recommendations. • Lead and execute grid operations projects, ensuring timely delivery of high-quality solutions. • Collaborate with cross-functional teams to define project scopes, objectives, and deliverables. • Develop and manage project timelines, budgets, and resources. • Oversee the creation of client deliverables, ensuring accuracy, completeness, and alignment with project objectives. • Utilize in-depth knowledge of market management systems (MMS), energy management systems (EMS), and Operational Technology (ADMS, DERMS, DER) to develop innovative and effective solutions for clients. • Stay informed about industry trends and emerging technologies relevant to grid operations.