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XBOW logo
XBOW

Boosting offensive security with AI

Product Operations Engineer

Product OperationsProduct OperationsFull TimeRemoteSeniorTeam 11-50Since 2024H1B No SponsorCompany SiteLinkedIn

Location

Europe

Posted

134 days ago

Salary

0

Seniority

Senior

Experience acceptedEnglishJavaScriptPython

Job Description

Product Operations Engineer

XBOW

• Build and maintain product automation — Own our GitHub Actions ecosystem that auto-creates Slack channels, syncs issues across repos, notifies on launch dates, and keeps our project boards current • Evolve our GitHub powered triage system — Improve and extend our feedback triage that detects duplicates, splits compound requests, and auto-labels issues • Design scalable processes — Create frameworks for release management, feedback intake, and cross-functional coordination that grow with us • Automate meeting artifacts — Turn sync notes into tracked action items, PRs, and issues (yes, using Claude Code) • Connect the dots — Ensure tight integration across Product, Engineering, Revenue Operations, and PMM—from feedback intake through shipped releases • Surface product insights — Build lightweight reporting that shows feedback trends, release velocity, and what customers are asking for • Integrate feedback sources — Extract and route insights from tools like Gong and Salesforce to close the loop on customer feedback.

Job Requirements

  • Built automation using GitHub Actions, webhooks, and APIs to eliminate repetitive product/engineering workflows
  • Worked with Slack APIs or similar to create bots, integrations, or workflow automations
  • Used LLMs/AI tools in production workflows (Claude, GPT, etc.) - not just experimented, actually used to improve team efficiency
  • Designed and implemented product processes at a startup or high-growth company
  • Written scripts and lightweight tooling (Python, JavaScript, bash) - you don't need to be an engineer, but you need to build
  • Shipped automation end-to-end - from identifying the problem to maintaining the solution in production
  • Built dashboards or reports that informed product decisions (Metabase, Looker, Mode, or even Google Sheets).

Benefits

  • Compensation & Equity: Competitive salary, clear performance-based incentives, and equity package, making you an integral part of XBOW’s growth story.
  • Career Growth: Significant opportunities to progress within the sales organization and shape your career trajectory as we scale.
  • Meaningful Work: You’ll directly impact XBOW’s mission to revolutionize cybersecurity and protect organizations worldwide.

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