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We aspire to move money and information in a way that moves the world.
Technical Business Analyst
Location
Ireland
Posted
129 days ago
Salary
0
Seniority
Senior
Job Description
Technical Business Analyst
Fiserv
• Collaborate closely with Product, Engineering, DevOps, and QA teams within an Agile/Scrum environment • Drive requirement discovery, shape epics and user stories • Coordinate certification and integration flows with APM providers • Support the team with functional analysis throughout the delivery cycle • Utilise modern tools such as Jira, Confluence, and AI-assisted requirement development to streamline documentation and improve requirement accuracy and completeness • Maintain comprehensive product and process documentation in Confluence • Support backlog refinement, story mapping, sprint planning, and delivery readiness activities • Perform functional analysis of payment flows, including authorisation, capture, refund, reconciliation, and settlement
Job Requirements
- BS/BA degree in Business, Computer Science, Information Systems, Engineering, or related field—or equivalent experience
- Proven experience as a Technical Business Analyst, Systems Analyst, or similar role in a payments, fintech, or e-commerce environment
- Strong understanding of Alternative Payment Methods (APMs) and API-driven integrations
- Proficiency with Jira and Confluence in an Agile/Scrum context
- Experience writing high-quality functional requirements, user stories, acceptance criteria, and process diagrams
- Ability to analyse API requests/responses (REST/JSON) and interpret provider documentation
- Strong communication skills and the ability to collaborate effectively with distributed, cross-functional teams.
Benefits
- Internal career opportunities according to your skills and knowledge
- Recognition for hard work and great performance thanks to our "Living Proof" incentive programme
- Free company credit card with attractive additional benefits such as group accident and travel cancellation insurance
- Company pension scheme and capital-forming benefits
- Discounts on the purchase of Fiserv shares
- Allowance for the use of public transport and a JobRad leasing offer
- Modern workplace in a top location with very good public transport connections
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