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Corporate Account Manager – Institutional, Retain & Grow
Location
Germany
Posted
129 days ago
Salary
0
Seniority
Senior
Job Description
Corporate Account Manager – Institutional, Retain & Grow
Ecolab
• Provide intensive support and account management for national and international corporate accounts within the assigned target segments (foodservice, care, lodging, and facility care) • Identify key decision makers at assigned accounts and cultivate relationships to ensure satisfaction and confidence in all Ecolab Institutional offerings • Develop and execute strategic account plans to grow the business • Create a tailored relationship strategy for each customer based on current and future needs to build long-term, trusted partnerships with Ecolab • Act as the customer’s final “service guarantee,” ensuring outstanding issues are resolved promptly and to the customer’s full satisfaction • Leverage knowledge of the full suite of Ecolab products and services to design, structure, and deliver effective customer proposals that address each prospect’s unique needs • Identify opportunities within existing customer accounts and coordinate Ecolab resources to deliver comprehensive solution proposals that provide meaningful value to the customer • Prepare sales forecasts and budgets for assigned customers that identify opportunities both within and beyond the Institutional Division • Develop and implement pricing strategies and structure profitable deals to meet revenue and profit objectives • Collaborate with global account teams, field sales, distribution partners, other divisions, and internal stakeholders, and maintain regular communication within Ecolab to align on strategies required to meet customer needs • Use various tools, applications, and reporting to produce presentations and executive summaries that demonstrate the value Ecolab provides to customers • Serve as the subject-matter expert on assigned customer businesses and share insights with key internal partners to enhance the overall customer experience delivered by Ecolab • Represent Ecolab and the value we provide at industry and customer meetings
Job Requirements
- Minimum 5 years of successful B2B sales experience, ideally within the foodservice, care, lodging, or facility care industries
- Hunter sales mentality and strong drive to set and achieve targets
- Experience and proven track record of success in a large, global, matrixed organization, with achievement of budget and growth targets
- Excellent communication and presentation skills, with the ability to engage effectively at all levels within Ecolab and with customer stakeholders
- Customer-focused and skilled in customer profiling, with a strategic mindset and adaptability
- Proven ability to negotiate complex deals and execute pricing strategies
- Strong business and financial acumen with a results-oriented approach
- Excellent interpersonal and relationship-building skills, able to establish cross-divisional and cross-functional networks internally and with customers
- Strong problem-solving, decisiveness, and prioritization skills
- Experienced CRM user, preferably with Salesforce
- Ability to work with and collaborate across diverse, multicultural teams and customer bases
- Fluent in German and English, both written and spoken
- Willingness to travel occasionally within Europe
Benefits
- Work in a dynamic, collaborative, and global environment
- Opportunities for personal and professional growth, including intensive on-the-job training
- Potential future international assignments
- Competitive salary, comprehensive benefits, and a pension plan
- Company car and IT equipment provided
- Remote work opportunity
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