• Owning and executing strategic account plans across a defined portfolio of mid-market law firms • Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts • Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution • Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders • Partnering closely with Customer Success, Professional Services, Product, and Marketing • Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce • Staying ahead of legal industry trends and competitive landscape shifts

• Owning and executing strategic account plans across a defined portfolio of mid-market law firms • Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts • Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution • Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders • Partnering closely with Customer Success, Professional Services, Product, and Marketing • Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce • Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives

• Manage and nurture key client relationships to ensure long-term partnerships and satisfaction • Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and service requests in a timely manner • Analyze client needs and develop customized solutions to enhance their logistics experience • Monitor and track key account parcel deliveries, proactively resolving any service issues • Conduct regular performance reviews with key accounts and provide data-driven insights • Prepare and present tailored quotations by applying pricing policies and market intelligence • Develop and maintain customer SOPs to ensure consistency in service delivery • Collaborate with internal teams to optimize service performance and improve customer experience • Track and manage account billing, ensuring invoices are processed and payments are collected on time • Identify growth opportunities within existing key accounts to drive additional revenue • Assist in the claims process and ensure timely resolutions for key account clients • Take on additional tasks as needed to support business objectives

• Achieve sales targets by converting prospective direct and indirect customers • Generate product demand by identifying and meeting with electrical engineers, buyers, project managers and specifiers — including panel builders, system integrators, installers and OEMs — in the industrial and commercial electrical markets • Effectively promote (new) products by demonstrating our value propositions and highlighting product benefits for each application and market segment • Guide the use and best practices for nVent ERIFLEX products and coordinate responses to queries from end users, product specifiers and other partners • Coordinate relationships among target end users, strategic accounts, distribution partners and nVent • Negotiate contracts and agreements with transactional accounts in collaboration with the channel sales team, in compliance with pricing and product management guidelines • Deliver regular technical presentations, training seminars and provide on-site support • Collaborate with the distribution sales team to define and implement penetration strategies based on customer segmentation • Analyze the opportunity funnel and report sales activities and wins in the Salesforce CRM platform