iManage

Automate operational tasks and develop software solutions while collaborating with cross-functional teams. Create resilient, cloud-native platforms and participate in on-call rotations to enhance service reliability and security.

Title: Site Reliability Engineer - Data Services Location: Chicago, IL Department: Cloud Operations Hybrid Full Time Job Description: SRE is part of a global organization that leverages the latest technology to communicate with our colleagues across the globe. We organize ourselves into distributed teams -- SRE teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in-office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for (remote-friendly) focus time to get things done. Have the best of both work styles in a workplace that is intentional about belonging, collaboration, and accomplishment. Being a Site Reliability Engineer – Data Services at iManage Means… You are an engineer, a builder, and a systems thinker. You ensure data durability, optimize query performance, and manage stateful storage upgrades. You combine technical depth with empathy, working closely with customers who hold the highest expectations for the stewardship of the world’s most sensitive data. You elevate the people around you—acting as a subject matter expert, a mentor, and an agent of change. You focus on contributing factors rather than single root causes, value code over documentation and documentation over process, and continuously seek ways to reduce toil. You participate in architectural and design discussions, helping shape a scalable, resilient platform that supports both our customers and our organization. You collaborate across teams to drive unified, standards‑based decisions that strengthen reliability. You also take part in on‑call rotations and provide expertise in observability, change management, and system scalability. As iManage experiences rapid growth in its flagship cloud product, we’re looking for engineers who bring a beginner’s mindset, embrace complexity, and care deeply about resilience and sustainability in a cloud‑native world. This role includes a strong focus on the reliability and evolution of our core data services, including MariaDB, MaxScale, and Elasticsearch. If you write code, think in systems, automate relentlessly, and are passionate about reliability and scale, we want to talk to you. iM Responsible For… - Eliminating TOIL through automation and software development. - Partnering productively and cross-functionally with application teams and other internal stakeholders. - Creating a modern, cloud-native platform that is resilient, cost effective, and secure by default. - Scaling and tuning high-availability data clusters (MariaDB, MaxScale, Elasticsearch) in a Kubernetes environment. - Maintaining the freshness and utility of our platform services. - Improving the security posture of our products. - Writing / designing automation, orchestration, observability, and disaster readiness into our products. - Coordinating and participating in production support and on-call rotations. - Leading incident management efforts and post-incident retrospectives. iM Qualified Because I Have… - Comfortability writing design documents / postmortems and refactoring application code when needed. - Experience operating or supporting distributed data systems (e.g., relational databases, search clusters, or sharded storage systems). - Developed automation to reduce the operational burden of a product or developed software-as-a-service for internal customers. - Ability to advocate for SRE concepts such as Google's SRE concepts (e.g., I know the differences between an SLO and an SLA and can effectively introduce them to an organization). - Experience working in a public cloud and/or hosted datacenter environment (Azure and AKS strongly preferred). - A passion for working collaboratively with other teams. Bonus Points If I Have... - Hands on experience with MariaDB, MaxScale, or Elasticsearch in production environments. - Familiarity with data store observability, query performance tuning, or capacity planning. - Hands on experience with Linux Server stacks (Ubuntu/Debian distributions preferred). - Knowledge of cloud provisioning platforms (HashiCorp Terraform preferred). - Exposure to at least one configuration management platform (Chef preferred). - Experience with containerization/clustering technologies (Docker preferred). - Comfortability with observability and alerting tools (Prometheus/Grafana or ELK/EFK preferred). - Practical experience with CI/CD pipelines and ability to describe the pros/cons associated with different rollout strategies. - A bachelor’s degree (or equivalent experience) in Computer Engineering or a related field. - Demonstrable proficiency in one or more programming languages (e.g., Java, Python, Golang). - Familiarity with at least one scripting language (e.g., PowerShell, Bash, Python, Ruby). Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. - Own my career path with our internal development framework. Ask us more about this! - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. - Enjoy flexible work hours that empower me to balance personal time with professional commitments. - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being. - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. The overall US annual base salary range for this position is $103,000 - $159,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please see our recruitment privacy statement for more information on how we handle your personal data. #LI-Hybrid

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Account Manager, Corporate at iManage Means… You will drive net revenue retention (NRR) and expansion within a portfolio of existing corporate legal organizations with attorneys/lawyers and below. In this Senior Specialist role, you’ll own the full account relationship, identify white-space opportunities, guide product adoption, and execute cross-sell and upsell motions that deepen customer value and lock in long-term partnerships. iM Responsible For… - Owning the full account relationship for a defined portfolio of corporate legal customers - Identifying white-space and expansion opportunities through discovery, stakeholder engagement, and adoption analysis - Developing and executing expansion plans to drive cross-sell and upsell motions aligned with customer goals - Guiding and accelerating product adoption to maximize time-to-value and customer success metrics - Conducting regular business reviews and strategic planning sessions with executive and legal leadership - Collaborating with Sales Engineering, Product, and Customer Success to understand customer needs and solution fit - Managing accurate forecasting, pipeline discipline, and expansion pipeline visibility within CRM systems - Driving net revenue retention (NRR) and expansion revenue targets for your portfolio - Building and maintaining long-term strategic relationships that position iManage as a trusted advisor iM Qualified Because I Have… - 3–6 years of B2B account management, customer success, or expansion sales experience in SaaS or technology - Proven track record managing account portfolios and driving expansion revenue or NRR - Consultative sales mindset with strong discovery, active listening, and stakeholder management skills - Comfort navigating complex organizations and engaging Director-level, VP-level, and C-suite stakeholders - Experience using CRM platforms such as Salesforce and ability to maintain pipeline discipline - Strong analytical skills and business acumen with ability to identify trends, gaps, and expansion opportunities within accounts - Ability to articulate product value and ROI in business terms aligned with customer priorities - Bachelor’s degree or equivalent professional experience Bonus Points If I Have… - Law Degree or directly related legal experience - Experience in legal technology, document management, or workflow automation platforms - Exposure to corporate legal departments or in-house counsel environments - Familiarity with customer success methodologies, product adoption frameworks, or expansion playbooks - Track record of exceeding expansion targets or delivering significant net retention improvements Don’t meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn’t align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. - Own my career path with our internal development framework. Ask us more about this! - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. - Enjoy flexible work hours that empower me to balance personal time with professional commitments. - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By… - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being. - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. The overall US annual base salary range for this position is $100,000–$130,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage... At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement for more information on how we handle your personal data.

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Senior Solutions Engineer at iManage Means… You will act as a trusted advisor to clients and prospects, leveraging your in-depth knowledge of the iManage platform to design tailored solutions, address technical challenges, and drive successful sales engagements. You will have the opportunity to collaborate closely with Sales, Product Management, and Implementation teams to ensure seamless handoffs and alignments throughout the Sales Cycle. With a customer-centric mindset, you will use your ability to devise creative solutions that address client challenges and deliver exceptional value. As a Senior Solutions Engineer in the pre-sales process, you will use your expertise in solution architecture, design, and cloud technologies to provide expert guidance on topics ranging from APIs and integration to AI and machine learning fundamentals. Here is what one of our leaders, Nabeel Ali - Solutions Engineering Manager, has to say about the opportunity: “We’re working with truly cutting‑edge technology, integrating advanced AI capabilities directly into our platform. You’ll partner with customers who are on the front lines of adopting transformative AI solutions, helping them bring next‑generation capabilities into their tech stack. If you’re energized by the idea of positioning innovative AI technology in the market and shaping how organizations leverage it, this role will be an incredible opportunity.” iM Responsible For… - Acting as the technical lead in the pre-sales process, providing expert guidance on iManage solutions to clients and prospects. - Conducting in-depth discovery sessions to understand client requirements and propose solutions aligned with their business objectives. - Designing and delivering tailored product demonstrations, proofs of concept, and workshops to showcase the capabilities of the iManage platform. - Identifying and addressing technical gaps or challenges, proactively offering innovative solutions to enhance client outcomes. - Developing and maintaining strong relationships with key stakeholders at all levels, establishing trust and credibility. - Staying current with iManage product updates, industry trends, and competitive offerings to ensure relevance in client engagements. - Creating technical documentation, solution diagrams, and proposals as needed to support sales efforts. - Mentoring less experienced pre-sales team members, sharing knowledge and best practices to elevate team performance. - Responding to client RFIP/Infosec's. - Developing Demo Environments and maintenance ensuring pre-sales have the best platform to showcase our capabilities. iM Qualified Because I Have… - 6+ years of experience in a technical pre-sales role or similar function within the B2B SaaS space. - A strong technical background with experience in solution design, integrations, and cloud platforms. - The proven ability to work cross-functionally with Sales, product and delivery teams. - A customer-centric mindset, with a focus on understanding and exceeding client expectations. - Experience in identifying gaps in client requirements or processes and proposing appropriate solutions. - Strong communication skills, including the ability to present complex ideas to a variety of audiences. - The ability to travel across the U.S. and Canada as needed. Bonus Points If I Have... - Experience within the legal tech or document management space. - Knowledge of APIs, data migration, and/or basic scripting (PowerShell, Python) - Hands on experience with iManage products. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. - Own my career path with our internal development framework. Ask us more about this! - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. - Enjoy flexible work hours that empower me to balance personal time with professional commitments. - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being. - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. The overall US annual base salary range for this position is $120,000–$155,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement #LI-KS1 #LI-Remote

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Sr. Account Manager, Law at iManage Means… As a Sr. Account Manager on our Law team, you will own and grow a strategically significant portfolio of Mid-Market law firm accounts within your assigned region. You will serve as the senior commercial owner of your book, responsible for driving sustained revenue growth through cross-sell and upsell motions while ensuring long-term client retention and executive alignment. This role requires deep legal technology expertise and strong commercial leadership. You will operate as a trusted advisor to firm leadership, IT decision-makers, and knowledge management stakeholders, helping firms modernize their technology strategy while expanding their investment in the iManage platform. iM Responsible For… - Owning and executing strategic account plans across a defined portfolio of mid-market law firms, balancing retention with expansion growth objectives. - Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts. - Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution. - Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders to position iManage as a long-term strategic platform partner. - Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes. - Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce. - Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives to proactively guide clients and uncover growth opportunities. iM Qualified Because I Have… - 8-12+ years of experience in account management, strategic partnerships, or revenue ownership within B2B SaaS (Legal Tech strongly preferred) - Demonstrated success growing existing accounts through consultative selling, executive alignment, and proactive opportunity development. - Experience selling into or supporting law firms and legal technology environments. - Strong commercial acumen with experience managing quota tied to both expansion revenue and bookings. - Ability to navigate complex stakeholder environments across IT, Operations, and Firm Leadership. - Experience forecasting and managing pipeline within Salesforce or similar CRM platforms. - A strategic mindset paired with operational discipline and strong cross-functional collaboration skills. - Bachelor’s degree or equivalent experience. Bonus Points If I Have... - Experience in document management, legal knowledge platforms, or professional services software. - Familiarity with structured growth methodologies such as MEDDICC, SPIN, or Challenger. - Experience partnering with implementation teams or channel partners to accelerate account growth. - A passion for supporting the legal industry’s transformation and helping firms modernize the way they work. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  - Own my career path with our internal development framework. Ask us more about this!  - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  - Enjoy flexible work hours that empower me to balance personal time with professional commitments.  - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being.  - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  The overall US annual base salary range for this position is $120,00 - $150,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement for more information on how we handle your personal data.

This is a remote, full-time position based in Singapore. While we are a global team that leverages the latest technology to communicate with our colleagues and customers across the globe, this role does require travel for in-person collaboration with your team, in addition to customer, prospect and iManage Partner meetings and events throughout South-East Asia (initial territory), and potentially in India, Japan, China (PRC) and South Korea. Being a Solutions Engineer at iManage Means… You will act as a trusted advisor to clients and prospects, leveraging your in-depth knowledge of the iManage platform to design tailored solutions, address technical challenges, and drive successful sales engagements. You will have the opportunity to collaborate closely with Sales, Product Management, and Implementation teams to ensure seamless handoffs and alignments throughout the Sales Cycle. With a customer-centric mindset, you will use your ability to devise creative solutions that address client challenges and deliver exceptional value. As a Solutions Engineer in the pre-sale process, you will use your expertise in solution architecture, design, and cloud technologies to provide expert guidance on topics ranging from APIs and integration to AI and machine learning fundamentals. Here is what one of our leaders, Luke Creswick- Senior Solutions Engineering Manager APAC, has to say about the opportunity: “At iManage we’re providing truly cutting‑edge solutions, integrating advanced AI capabilities directly into our cloud platform. In this role, you’ll engage with colleagues, customers, prospects, and partners who are on the front lines of adopting transformative AI solutions, helping them integrate next‑generation capabilities into their businesses. If you’re excited by the idea of positioning innovative AI technology and shaping how legal and professional services firms leverage it, this role is for you.” iM Responsible For… - Acting as the technical lead in the pre-sales process, providing expert guidance on iManage solutions to clients and prospects. - Conducting in-depth discovery sessions to understand client requirements and propose solutions aligned with their business objectives. - Designing and delivering tailored product demonstrations, proofs of concept, and workshops to showcase the capabilities of the iManage platform. - Identifying and addressing technical gaps or challenges, proactively offering innovative solutions to enhance client outcomes. - Developing and maintaining strong relationships with key stakeholders at all levels, establishing trust and credibility. - Staying current with iManage product updates, industry trends, and competitive offerings to ensure relevance in client engagements. - Creating technical documentation, solution diagrams, and proposals as needed to support sales efforts. - Mentoring less experienced pre-sales team members, sharing knowledge and best practices to elevate team performance. - Responding to client & prospect RFx and infosec questionnaires. - Developing, maintaining, and evolving demo environments ensuring pre-sales have the best platform to showcase our capabilities. iM Qualified Because I Have… - 6+ years of experience in a technical pre-sales or similar function within the B2B SaaS space. - A strong technical background with experience in solution design, integrations, and cloud platforms. - The proven ability to work cross-functionally with Sales, product and delivery teams. - A customer-centric mindset, with a focus on understanding and exceeding client expectations. - Experience in identifying gaps in client requirements or processes and proposing appropriate solutions. - Strong communication skills, including the ability to present complex ideas to a variety of audiences. - The ability to travel within Asia as needed. Bonus Points If I Have... - Experience within the legal tech or document management space. - Current knowledge of AI market trends, and how AI can drive Presales efficiency and effectiveness. - Knowledge of APIs, data migration, and/or basic scripting (PowerShell, Python) - Hands on experience with iManage products. Don't meet every qualification listed above? At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture. - Have flexible work hours that allow me to balance my ‘me time’ with my work commitments. - Collaborate with a diverse team across APAC, focus on impactful work, solving complex, real challenges utilising the latest technologies. - Own my career path with our internal development framework. Ask us more about this! - Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning. - Join an innovative, industry leading SaaS company that is continuing to grow & scale! iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary and commission plan that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Offering comprehensive Private Health Plan and Superannuation. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more. About iManage…At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy, but it is ambitious and rewarding. So, we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/ #LI-SR1 #LI-Remote

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Director, Strategic Alliances at iManage Means… You own and drive iManage’s strategic technology alliance relationships, with a particular focus on Microsoft and our broader partner ecosystem. This is a senior, high-visibility role that sits at the intersection of strategy, commercial execution, and cross-functional leadership. You will define the direction of our alliance programs, negotiate and structure key partnerships, and ensure our partner ecosystem is directly contributing to revenue growth, market expansion, and customer value. You will lead with influence across Product, Sales, Marketing, RevOps, Legal, and Engineering — aligning internal stakeholders and external partners around shared goals. You bring a point of view, make decisions in ambiguous situations, and are accountable for the outcomes of the partnerships you own. This role is ideal for a seasoned alliance professional who has moved beyond coordination and program support, and is ready to shape strategy, lead complex negotiations, and build lasting competitive advantage through partnerships. iM Responsible For… - Owning and leading iManage’s strategic technology alliance relationships, including Microsoft, from strategy through execution. - Defining and driving partner strategies that accelerate revenue growth, expand market reach, and deliver measurable customer value. - Leading complex partner negotiations, including agreement structuring, co-sell frameworks, program terms, and incentive architecture. - Setting the direction for joint go-to-market motions with strategic partners, including co-sell, co-marketing, and field alignment programs. - Building and maintaining executive-level relationships with key partner stakeholders, serving as iManage’s senior point of contact. - Driving cross-functional alignment across Sales, Product, Marketing, RevOps, Legal, and Engineering to deliver on alliance commitments. - Evaluating and prioritizing partner opportunities, leading partner selection, tiering decisions, and program design. - Establishing performance frameworks, KPIs, and QBR cadences that hold partners and internal teams accountable to outcomes. - Translating partner insights and market signals into strategic recommendations for Product, Sales, and executive leadership. - Overseeing the Strategic Technology Partner Program, ensuring operational excellence and continuous improvement. iM Qualified Because I Have... - Bachelor’s degree in business, marketing, technology, or related field. - 8+ years of progressive experience in alliances, strategic partnerships, business development, or GTM leadership within SaaS or enterprise software. - Demonstrated success owning and growing strategic partnerships with major technology providers, with deep experience in the Microsoft ecosystem. - Proven ability to lead complex, multi-stakeholder negotiations and structure partnership agreements that drive commercial outcomes. - Experience operating at a senior level, with the ability to influence cross-functional teams and present to executive audiences. - Strong strategic thinking and the ability to translate partner opportunities into scalable GTM programs and measurable business impact. - Track record of building and managing executive-level external relationships that create competitive advantage. - Excellent communication and executive presence, with the ability to drive alignment across internal and external stakeholders. - Comfort operating in ambiguity and making sound decisions with incomplete information. Bonus Points If I Have... - Deep expertise in Microsoft Partner Center, co-sell motions, and Microsoft incentive programs. - Background in LegalTech or adjacent SaaS industries. - Experience leading or building an alliance function from the ground up. - Familiarity with Partner Relationship Management (PRM) tools and alliance operations at scale. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  - Own my career path with our internal development framework. Ask us more about this!  - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  - Enjoy flexible work hours that empower me to balance personal time with professional commitments.  - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being.  - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  The overall US annual base salary range for this position is $180,00 - $230,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement for more information on how we handle your personal data. #LI-Remote #LI-KN1

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Account Executive at iManage Means… As a Corporate Account Executive focused on organizations with fewer than 150 users, you will be responsible for driving net new business and managing full sales cycles within the mid-market corporate legal segment. This Senior Specialist role is designed for a high-performing seller who has built strong foundational sales skills and is ready to operate with greater ownership, velocity, and commercial accountability. You will manage a defined territory, run full-cycle sales motions, and consistently close mid-sized deals with multiple stakeholders. While the deal complexity is lower than large enterprise accounts, this role requires discipline in pipeline generation, strong discovery skills, and the ability to position value clearly and efficiently. You will partner closely with Sales Engineering, Marketing, and Customer Success to deliver consistent new logo growth and build long-term customer relationships. iM Responsible For… - Owning the full sales cycle for corporate accounts under 150 users - Prospecting and generating new business within an assigned territory - Running structured discovery calls to uncover legal and business challenges - Positioning iManage solutions through value-based conversations - Leading product demonstrations in partnership with Sales Engineering - Managing larger and diverse pipeline of mid-market opportunities - Driving deals from initial outreach through negotiation and close - Maintaining accurate forecasting and pipeline hygiene within CRM systems - Achieving and exceeding quarterly and annual bookings targets - Staying informed on competitive positioning and corporate legal market trends iM Qualified Because I Have… - 3–6 years of B2B sales experience, preferably in SaaS or technology - Experience managing full-cycle sales in mid-market environments - A consistent track record of meeting or exceeding quota - Comfort operating in shorter sales cycles with multiple active opportunities - Strong discovery and qualification skills - Ability to manage pipeline discipline and forecasting accuracy - Confidence engaging Director-level and VP-level stakeholders - Experience using CRM platforms such as Salesforce - Bachelor’s degree or equivalent professional experience Bonus Points If I Have... - Experience selling legal technology, document management, or workflow platforms - Exposure to corporate legal departments or professional services environments - Familiarity with structured sales methodologies (MEDDIC, Challenger, Value-Based Selling) Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  - Own my career path with our internal development framework. Ask us more about this!  - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  - Enjoy flexible work hours that empower me to balance personal time with professional commitments.  - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being.  - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  The overall US annual base salary range for this position is $100,000 - $125,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitmentactivity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement for more information on how we handle your personal data. #LI-Remote #LI-KN1

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Software Engineer at iManage Means… You will play a key role on the team responsible for supporting and enhancing iManage’s core platform. In this role, you’ll help design, build, and deliver solutions that have meaningful impact on our customers around the world. Fluency in both written and spoken Japanese and English is essential, as you will work closely with our growing customer base in Japan—helping bridge communication across teams, ensuring alignment with customer needs, and supporting successful product adoption. You’ll work with modern technologies including Java, Docker, Kubernetes, ElasticSearch, MariaDB Clusters, and more. You will also collaborate with cross-functional teams across engineering, product, sales, and services throughout the development and customer engagement lifecycle. Our collaborative culture empowers teams to solve challenging technical problems while building strong relationships and having fun along the way, supported by leaders who care about your growth. iM Responsible For… - Designing and developing modules and features for the iManage Work family of products in Azure cloud - Collaborating within cross-functional engineering teams as well as peer teams to build an integrated solution - Interfacing with customers and internal stakeholders to understand business needs, challenges, and solution requirements - Encouraging software engineering best practices (e.g. unit testing, code reviews, design documentation) and related tools like GitHub, Jira, Jenkins etc. - Communicating, documenting, and presenting in front of technical and business audiences in Japanese and English - Striving to consistently learn and improve within the company as well as share knowledge with colleagues globally iM Qualified Because I Have… - A Bachelor's or Master’s degree in Computer Science or related field - Proficiency in both written and spoken Japanese and English (business-level or higher) - Professional experience building software applications with Java - Proficiency in one other programming languages; full-stack development as a plus - Proficiency with relational database and NoSQL systems - Thought leadership and design skills in one or more key technology areas: high-transaction systems, micro-services based distributed architectures, fault-tolerant designs, data and system security. - Experience with Linux platform as development and runtime environment - Knowledge of secure coding and design practices (including threat modelling) as a plus - Exposure to CI/CD pipelines and build management; use of Docker as a plus Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. - Own my career path with our internal development framework. Ask us more about this! - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. - Enjoy flexible work hours that empower me to balance personal time with professional commitments. - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being. - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. The overall US annual base salary range for this position is $100,000–$180,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process About iManage… iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/ #LI-Remote #LI-RW1

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Sr. Account Manager, Law at iManage Means… As a Sr. Account Manager on our Law team, you will own and grow a strategically significant portfolio of Mid-Market law firm accounts within your assigned region. You will serve as the senior commercial owner of your book, responsible for driving sustained revenue growth through cross-sell and upsell motions while ensuring long-term client retention and executive alignment. This role requires deep legal technology expertise and strong commercial leadership. You will operate as a trusted advisor to firm leadership, IT decision-makers, and knowledge management stakeholders, helping firms modernize their technology strategy while expanding their investment in the iManage platform. iM Responsible For… - Owning and executing strategic account plans across a defined portfolio of mid-market law firms, balancing retention with expansion growth objectives. - Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts. - Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution. - Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders to position iManage as a long-term strategic platform partner. - Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes. - Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce. - Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives to proactively guide clients and uncover growth opportunities. iM Qualified Because I Have… - 8-12+ years of experience in account management, strategic partnerships, or revenue ownership within B2B SaaS (Legal Tech strongly preferred) - Demonstrated success growing existing accounts through consultative selling, executive alignment, and proactive opportunity development. - Experience selling into or supporting law firms and legal technology environments. - Strong commercial acumen with experience managing quota tied to both expansion revenue and bookings. - Ability to navigate complex stakeholder environments across IT, Operations, and Firm Leadership. - Experience forecasting and managing pipeline within Salesforce or similar CRM platforms. - A strategic mindset paired with operational discipline and strong cross-functional collaboration skills. - Bachelor’s degree or equivalent experience. Bonus Points If I Have... - Experience in document management, legal knowledge platforms, or professional services software. - Familiarity with structured growth methodologies such as MEDDICC, SPIN, or Challenger. - Experience partnering with implementation teams or channel partners to accelerate account growth. - A passion for supporting the legal industry’s transformation and helping firms modernize the way they work. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  - Own my career path with our internal development framework. Ask us more about this!  - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  - Enjoy flexible work hours that empower me to balance personal time with professional commitments.  - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being.  - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  The overall US annual base salary range for this position is $120,00 - $150,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement for more information on how we handle your personal data. #LI-Remote #LI-KN1