iManage

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Partner Account Manager at iManage Means… iManage is the system of record for the world’s most complex legal and professional services organizations. More than 80% of the AmLaw 100 & 200 run on iManage. The technology partners who build on this platform gain immediate access to that install base and the enterprise credibility that comes with it. The partners who win in this ecosystem are the ones who extend the value of the iManage platform in ways that create real outcomes for shared customers. Your job is to find those partners, get them building, and support them to market so that the innovation they bring puts the customer at the center of everything. That is the flywheel that drives long-term growth for the partner, for iManage, and most importantly for the customers who depend on both. You are responsible for turning it. Target Outcomes… - Deliver partner territory royalty revenue and activation metrics that compound over time, with a forecast you can defend at every stage of the quarter - Qualify and sign new technology partners into the iManage ecosystem with speed and commercial rigor - Drive partners from first conversation to live integration to active royalty revenue generation - Own an active, growing territory with clear activation status and expansion pipeline across every tier - Build the programmatic playbooks that allow the partner ecosystem to scale beyond individual relationship management iM Responsible For… - Qualify and sign new partners. Own the full partner lifecycle from first conversation through first revenue report. Manage inbound partnership interest with speed and judgment. Evaluate fit against iManage’s ecosystem strategy, route candidates to the right program entry point, and own the commercial conversation from initial qualification through signed agreement and into early activation. - Get partners building. The best partnerships are anchored in technology. Own the path from signed agreement to live integration and drive partners through the technical and commercial milestones required to build meaningfully on the iManage platform. - Activate partners and take them to market. Once a partner is live, own their go-to-market activation. Enable partners on iManage’s product and positioning, connect them to the right internal resources, and drive joint marketing and sales activity that produces adoption. Measure success by live integrations and royalty revenue reported by active partners, not signed contracts. - Manage your territory. Own your forecast. Run structured QBR cadence across your territory and know where every partner stands on activation, expansion, and royalty revenue contribution at every stage of the quarter. Surface problems before they escalate and come with solutions, not status updates. - Build the playbook. Contribute to the onboarding frameworks, qualification criteria, and programmatic infrastructure that scale the partner ecosystem beyond individual relationship management. If you are doing something manually that should be systematized, build the system. - Coordinate internally. Serve as the connective tissue between your partner territory and iManage’s Product, Engineering, and Marketing teams. Pull in the right resources at the right time and keep your team informed on territory health without being asked. iM Qualified Because I Have… - 5 to 10 years in partner management, ISV business development, technology alliances, or a closely related field at an enterprise SaaS company - Demonstrated experience managing technology partners through the full lifecycle: qualification, commercial agreement, integration build, activation, and joint go-to-market - Track record of owning and closing commercial partnership agreements, not just managing relationships after the deal is done - Commercial fluency in partner economics, royalty models, and marketplace distribution; able to structure and close deals independently within defined authority levels - Forecast discipline: you own a number and you know where it is coming from at every stage of the quarter. Pipeline hygiene, activation tracking, and QBR cadence are how you stay ahead of the forecast, not how you explain it after the fact - Technical comfort sufficient to engage credibly with technical founders and engineering teams on API architecture, integration requirements, and platform capabilities Bonus Points If I Have… - Background in legal tech, practice management, or enterprise document and knowledge management - Experience building on or selling through an ISV marketplace such as Salesforce AppExchange, Microsoft AppSource, or a comparable platform ecosystem - Prior experience writing partner onboarding or activation playbooks from scratch - Comfort operating in a high-inbound, fast-moving environment where prioritization is a daily discipline - An existing network in the legal technology or enterprise SaaS partner community Don’t meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn’t align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. - Own my career path with our internal development framework. Ask us more about this! - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. - Enjoy flexible work hours that empower me to balance personal time with professional commitments. - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By… - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being. - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. This position offers a competitive compensation package reflecting the hunting nature of the role: 70% base salary / 30% variable compensation based on net new partner acquisition (MRR or ACV of new partnerships). iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #LI-KN1 #LI-Remote

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Director, Partner Sales at iManage Means… iManage is the system of record for the world’s most complex legal and professional services organizations. More than 80% of the AmLaw 200 run on iManage. That is not a footnote. It is the foundation of one of the most powerful distribution opportunities in enterprise legal technology and the partner ecosystem is how we unlock it. The partners who win in this ecosystem are the ones who extend the value of the iManage platform in ways that create real outcomes for shared customers. As Director, Partner Sales, your job is to build that ecosystem: get technology partners building on iManage, sign the commercial agreements that productize those integrations for distribution, and support those partners to market so that the innovation they bring puts the customer at the center of everything. That is the flywheel that drives long-term growth for the partner, for iManage, and most importantly for the customers who depend on both. You are responsible for turning it. You will lead a team of Partner Account Managers, govern executive relationships with iManage’s most strategic technology partners, and build the go-to-market engine that turns integrations into durable, recurring royalty revenue. We are not looking for someone to maintain what exists. We are looking for someone to build what comes next. Target Outcomes… - Deliver ecosystem royalty revenue growth and team forecast accuracy that compounds quarter over quarter - Grow a diversified portfolio of technology partners building natively on the iManage platform - Drive signed commercial agreements that productize partner integrations for marketplace and direct distribution - Activate partners to market with joint GTM programs that produce measurable customer adoption and royalty revenue - Scale internal field alignment so that iManage’s own sales organization actively sources and co-sells with partners iM Responsible For… - Recruit and sign technology partners: Identify, engage, and close technology partners with a compelling reason to build on iManage. Structure commercial agreements, negotiate terms, and execute contracts that productize integrations for distribution. You have closed deals like this before and you know what good looks like from both sides of the table. - Take partners to market: Design and activate joint go-to-market plans, co-marketing campaigns, and enablement programs that drive partner activation and customer adoption. A signed agreement that does not produce live integrations and royalty revenue is not a win. You hold partners accountable to outcomes, not milestones. - Own the team forecast: Set the standard for how your PAMs manage their territories, track royalty revenue contribution across the portfolio, and ensure the team can defend its number at every stage of the quarter. Your team’s forecast is your forecast. - Lead and develop the PAM team: Manage, coach, and hold accountable a team of Partner Account Managers across the Scale and Maximize tiers. Set the portfolio strategy, maintain the commercial standard, and multiply your team’s impact through clear expectations and relentless development - Own strategic anchor relationships: Serve as the senior commercial point of contact for iManage’s most important technology partnerships in the AI and legal technology space. Lead executive business reviews, own the joint business plan, and govern these relationships with the rigor and trust they require. - Drive internal field alignment: Build the awareness, enablement, and pipeline infrastructure that makes iManage’s sales, solutions engineering, and customer success organizations active participants in the partner ecosystem. The field co-selling with partners is a force multiplier. Own that motion. - Advise on build vs. partner: Bring your ecosystem experience to bear on iManage’s product strategy. Give executive leadership a clear, informed point of view on when to build a capability, when to partner, and when to acquire. Your judgment here shapes the roadmap. - Hold the quality bar: Ensure every partner in the portfolio delivers integrations that meet the standard demanded by iManage’s enterprise customer base. The AmLaw 200 operates in a zero-tolerance environment. Partner quality is not optional. iM Qualified Because I Have… - 10 or more years in technology partnerships, ISV sales, or channel leadership at an enterprise SaaS company - Proven experience building and scaling a technology partner ecosystem: recruiting partners, creating program gravity, and driving platform adoption at significant scale - Track record of structuring and closing commercial partnership agreements including OEM arrangements, ISV distribution contracts, or marketplace agreements - Demonstrated success building joint go-to-market programs and holding partners accountable to activation milestones and royalty revenue outcomes - Forecast discipline at the team level: you have owned a revenue number across a portfolio and led a team whose forecast you were accountable for at every stage of the quarter - Experience leading and developing a team of senior partner account managers with revenue accountability - Strong ability to operate in matrixed organizations: aligning Product, Engineering, Marketing, and Sales around partner priorities without direct authority - Executive presence and communication skills to represent iManage credibly at the C-level across both partner and customer organizations Bonus Points If I Have… - Background in legal tech, practice management, or enterprise document and knowledge management - Experience with OEM, ISVForce, embedded distribution, or API-driven marketplace models - Prior experience at a platform company where the partner ecosystem was a primary growth and retention lever - Familiarity with how partner ecosystems reduce customer attrition and drive NRR, not just new logo growth - Track record of advising executive leadership on build vs. partner decisions that shaped the product roadmap Don’t meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn’t align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. - Own my career path with our internal development framework. Ask us more about this! - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. - Enjoy flexible work hours that empower me to balance personal time with professional commitments. - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By… - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being. - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement for more information on how we handle your personal data. #LI-KN1 #LI-Remote

We offer a flexible work environment that supports both remote and hybrid employees. Candidates located in the Chicago area are expected to work from our Chicago office two days per week (Tuesdays and Thursdays) to collaborate, connect, and learn from peers. In contrast, employees outside the Chicago area may work remotely. Being a Senior Services Sales Consultant at iManage Means… You will own the quality and presales scoping of complex enterprise services engagements across new business logos and expansion opportunities, partnering with Account Executives across law and corporate verticals to build best-in-class SOWs and repeatable services packages that set up delivery for success. In doing so, you will serve as a trusted partner to the Sales organization to earn the credibility to influence how services are positioned, packaged, and brought to market, and acting as a thought leader who shapes go-to-market strategy for iManage's services offerings. You will operate as a services sales leader within the Customer Experience (CX) Solutions Consulting team in translating customer needs and business drivers into clear, well-scoped service packages that protect both delivery quality and deal economics. You work both new business implementations and existing customer expansion deals (additional product SKUs, platform upgrades, transformational services), identifying where services create tangible value by shaping opportunities for quality delivery. You are driving growth and scale while ensuring every engagement we send to Professional Services is thoughtful, technically sound, and executable. You'll work directly alongside AEs in customer conversations, conduct discovery, shape service design, and own SOW architecture through negotiation and closure. This individual will ensure services opportunities are scoped with precision and discipline, preventing bad deals from reaching the delivery team. You combine deep services expertise with sales acumen to help AEs recognize where services adds real value, design high-quality engagements, and close them with confidence. You're the quality gatekeeper and the trusted advisor that sales relies on to build integrations that actually work. iM Responsible For… - Sales Partnership Across Verticals & Deal Types: Work directly with AEs from law and corporate divisions across new business logos and expansion opportunities (product SKU additions, platform upgrades, transformational services) in customer conversations, conducting rigorous discovery to identify where services creates real value and can be designed for quality delivery - Sales Collaboration Structure & Process: Build repeatable structures and processes that strengthen how Sales engages with services to establishing clear handoff points, defining when services should be involved in deals, creating templates and discovery frameworks that make it frictionless for AEs to collaborate with you, and documenting best practices that scale services excellence across the Sales organization - SOW Architecture & Design: Own the quality and structure of services engagements to translate customer requirements into clear, scoped, technically sound SOWs that set Professional Services up for success and protect deal economics - Discovery & Requirements Translation: Ask the hard questions to uncover true customer needs and business drivers; translate vague requirements into disciplined, well-scoped service offerings that prevent scope creep and bad SOWs - Multi-Product Services Expertise: Build and maintain deep knowledge across implementation, configuration, training, advisory, and transformation services; understand technical complexity and integration challenges across iManage products - Deal Closure & SOW Negotiation: Own services deal closure through negotiation and contract execution; manage pricing discussions, scope protection, and contractual terms with customers and procurement teams - Services Pipeline Forecasting: Help CX leadership maintain accurate visibility into services bookings opportunities; forecast and report on services attach rates, deal health, and scoping quality - Cross-Functional Collaboration: Partner with Professional Services, Knowledge & Education, Customer Success, and Sales teams to validate new service offerings, develop SOW or services order templates, and establish repeatable scoping best practices - Sales Enablement & Education: Help AEs understand where services creates customer value and deal differentiation; model discovery and scoping discipline; document repeatable frameworks and approaches iM Qualified Because I Have… - 10–14+ years in professional services leadership or delivery, with proven track record owning complex services sales or pre-sales roles; Minimum 5+ years closing/architecting enterprise services deals - Sales instinct & pipeline ownership: Understands the full sales cycle and how to move services opportunities forward—qualifying deals, building urgency, navigating procurement, and maintaining a healthy, forecast-ready pipeline; knows how to partner with AEs without losing sight of your own number - Deep professional services background: Have led, sold, or delivered large-scale implementation, transformation, or advisory engagements in enterprise environments - Technical depth: Strong understanding of software implementation complexity, systems integration, technical architecture, and how poor scoping causes delivery failures - Discovery & scoping rigor: Proven ability to ask hard questions, translate vague requirements into disciplined scopes, protect margins, and prevent scope creep - Consultative expertise: Build credibility and trust with enterprise decision-makers; comfortable in complex multi-stakeholder negotiations - Enterprise experience: Sold or delivered services to regulated industries (legal, financial services, government) with complex compliance and governance requirements - Deal architecture: Comfortable owning end-to-end SOW structure, pricing strategy, and contractual negotiations—not just closing the signature Bonus Points If I Have... - Background in legal services, legal operations, or legal technology - Experience launching new service offerings or market verticals - Track record of scaling services go-to-market motions across organizations Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  - Own my career path with our internal development framework. Ask us more about this!  - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  - Enjoy flexible work hours that empower me to balance personal time with professional commitments.  - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being.  - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  The overall annual base salary range for this position in the US is $150,000–$170,000. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement for more information on how we handle your personal data. #LI-KN1 #LI-Remote

Automate operational tasks and develop software solutions while collaborating with cross-functional teams. Create resilient, cloud-native platforms and participate in on-call rotations to enhance service reliability and security.

Title: Site Reliability Engineer - Data Services Location: Chicago, IL Department: Cloud Operations Hybrid Full Time Job Description: SRE is part of a global organization that leverages the latest technology to communicate with our colleagues across the globe. We organize ourselves into distributed teams -- SRE teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in-office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for (remote-friendly) focus time to get things done. Have the best of both work styles in a workplace that is intentional about belonging, collaboration, and accomplishment. Being a Site Reliability Engineer – Data Services at iManage Means… You are an engineer, a builder, and a systems thinker. You ensure data durability, optimize query performance, and manage stateful storage upgrades. You combine technical depth with empathy, working closely with customers who hold the highest expectations for the stewardship of the world’s most sensitive data. You elevate the people around you—acting as a subject matter expert, a mentor, and an agent of change. You focus on contributing factors rather than single root causes, value code over documentation and documentation over process, and continuously seek ways to reduce toil. You participate in architectural and design discussions, helping shape a scalable, resilient platform that supports both our customers and our organization. You collaborate across teams to drive unified, standards‑based decisions that strengthen reliability. You also take part in on‑call rotations and provide expertise in observability, change management, and system scalability. As iManage experiences rapid growth in its flagship cloud product, we’re looking for engineers who bring a beginner’s mindset, embrace complexity, and care deeply about resilience and sustainability in a cloud‑native world. This role includes a strong focus on the reliability and evolution of our core data services, including MariaDB, MaxScale, and Elasticsearch. If you write code, think in systems, automate relentlessly, and are passionate about reliability and scale, we want to talk to you. iM Responsible For… - Eliminating TOIL through automation and software development. - Partnering productively and cross-functionally with application teams and other internal stakeholders. - Creating a modern, cloud-native platform that is resilient, cost effective, and secure by default. - Scaling and tuning high-availability data clusters (MariaDB, MaxScale, Elasticsearch) in a Kubernetes environment. - Maintaining the freshness and utility of our platform services. - Improving the security posture of our products. - Writing / designing automation, orchestration, observability, and disaster readiness into our products. - Coordinating and participating in production support and on-call rotations. - Leading incident management efforts and post-incident retrospectives. iM Qualified Because I Have… - Comfortability writing design documents / postmortems and refactoring application code when needed. - Experience operating or supporting distributed data systems (e.g., relational databases, search clusters, or sharded storage systems). - Developed automation to reduce the operational burden of a product or developed software-as-a-service for internal customers. - Ability to advocate for SRE concepts such as Google's SRE concepts (e.g., I know the differences between an SLO and an SLA and can effectively introduce them to an organization). - Experience working in a public cloud and/or hosted datacenter environment (Azure and AKS strongly preferred). - A passion for working collaboratively with other teams. Bonus Points If I Have... - Hands on experience with MariaDB, MaxScale, or Elasticsearch in production environments. - Familiarity with data store observability, query performance tuning, or capacity planning. - Hands on experience with Linux Server stacks (Ubuntu/Debian distributions preferred). - Knowledge of cloud provisioning platforms (HashiCorp Terraform preferred). - Exposure to at least one configuration management platform (Chef preferred). - Experience with containerization/clustering technologies (Docker preferred). - Comfortability with observability and alerting tools (Prometheus/Grafana or ELK/EFK preferred). - Practical experience with CI/CD pipelines and ability to describe the pros/cons associated with different rollout strategies. - A bachelor’s degree (or equivalent experience) in Computer Engineering or a related field. - Demonstrable proficiency in one or more programming languages (e.g., Java, Python, Golang). - Familiarity with at least one scripting language (e.g., PowerShell, Bash, Python, Ruby). Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. - Own my career path with our internal development framework. Ask us more about this! - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. - Enjoy flexible work hours that empower me to balance personal time with professional commitments. - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being. - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. The overall US annual base salary range for this position is $103,000 - $159,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please see our recruitment privacy statement for more information on how we handle your personal data. #LI-Hybrid

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Account Manager, Corporate at iManage Means… You will drive net revenue retention (NRR) and expansion within a portfolio of existing corporate legal organizations with attorneys/lawyers and below. In this Senior Specialist role, you’ll own the full account relationship, identify white-space opportunities, guide product adoption, and execute cross-sell and upsell motions that deepen customer value and lock in long-term partnerships. iM Responsible For… - Owning the full account relationship for a defined portfolio of corporate legal customers - Identifying white-space and expansion opportunities through discovery, stakeholder engagement, and adoption analysis - Developing and executing expansion plans to drive cross-sell and upsell motions aligned with customer goals - Guiding and accelerating product adoption to maximize time-to-value and customer success metrics - Conducting regular business reviews and strategic planning sessions with executive and legal leadership - Collaborating with Sales Engineering, Product, and Customer Success to understand customer needs and solution fit - Managing accurate forecasting, pipeline discipline, and expansion pipeline visibility within CRM systems - Driving net revenue retention (NRR) and expansion revenue targets for your portfolio - Building and maintaining long-term strategic relationships that position iManage as a trusted advisor iM Qualified Because I Have… - 3–6 years of B2B account management, customer success, or expansion sales experience in SaaS or technology - Proven track record managing account portfolios and driving expansion revenue or NRR - Consultative sales mindset with strong discovery, active listening, and stakeholder management skills - Comfort navigating complex organizations and engaging Director-level, VP-level, and C-suite stakeholders - Experience using CRM platforms such as Salesforce and ability to maintain pipeline discipline - Strong analytical skills and business acumen with ability to identify trends, gaps, and expansion opportunities within accounts - Ability to articulate product value and ROI in business terms aligned with customer priorities - Bachelor’s degree or equivalent professional experience Bonus Points If I Have… - Law Degree or directly related legal experience - Experience in legal technology, document management, or workflow automation platforms - Exposure to corporate legal departments or in-house counsel environments - Familiarity with customer success methodologies, product adoption frameworks, or expansion playbooks - Track record of exceeding expansion targets or delivering significant net retention improvements Don’t meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn’t align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. - Own my career path with our internal development framework. Ask us more about this! - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. - Enjoy flexible work hours that empower me to balance personal time with professional commitments. - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By… - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being. - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. The overall US annual base salary range for this position is $100,000–$130,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage... At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement for more information on how we handle your personal data.

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Senior Solutions Engineer at iManage Means… You will act as a trusted advisor to clients and prospects, leveraging your in-depth knowledge of the iManage platform to design tailored solutions, address technical challenges, and drive successful sales engagements. You will have the opportunity to collaborate closely with Sales, Product Management, and Implementation teams to ensure seamless handoffs and alignments throughout the Sales Cycle. With a customer-centric mindset, you will use your ability to devise creative solutions that address client challenges and deliver exceptional value. As a Senior Solutions Engineer in the pre-sales process, you will use your expertise in solution architecture, design, and cloud technologies to provide expert guidance on topics ranging from APIs and integration to AI and machine learning fundamentals. Here is what one of our leaders, Nabeel Ali - Solutions Engineering Manager, has to say about the opportunity: “We’re working with truly cutting‑edge technology, integrating advanced AI capabilities directly into our platform. You’ll partner with customers who are on the front lines of adopting transformative AI solutions, helping them bring next‑generation capabilities into their tech stack. If you’re energized by the idea of positioning innovative AI technology in the market and shaping how organizations leverage it, this role will be an incredible opportunity.” iM Responsible For… - Acting as the technical lead in the pre-sales process, providing expert guidance on iManage solutions to clients and prospects. - Conducting in-depth discovery sessions to understand client requirements and propose solutions aligned with their business objectives. - Designing and delivering tailored product demonstrations, proofs of concept, and workshops to showcase the capabilities of the iManage platform. - Identifying and addressing technical gaps or challenges, proactively offering innovative solutions to enhance client outcomes. - Developing and maintaining strong relationships with key stakeholders at all levels, establishing trust and credibility. - Staying current with iManage product updates, industry trends, and competitive offerings to ensure relevance in client engagements. - Creating technical documentation, solution diagrams, and proposals as needed to support sales efforts. - Mentoring less experienced pre-sales team members, sharing knowledge and best practices to elevate team performance. - Responding to client RFIP/Infosec's. - Developing Demo Environments and maintenance ensuring pre-sales have the best platform to showcase our capabilities. iM Qualified Because I Have… - 6+ years of experience in a technical pre-sales role or similar function within the B2B SaaS space. - A strong technical background with experience in solution design, integrations, and cloud platforms. - The proven ability to work cross-functionally with Sales, product and delivery teams. - A customer-centric mindset, with a focus on understanding and exceeding client expectations. - Experience in identifying gaps in client requirements or processes and proposing appropriate solutions. - Strong communication skills, including the ability to present complex ideas to a variety of audiences. - The ability to travel across the U.S. and Canada as needed. Bonus Points If I Have... - Experience within the legal tech or document management space. - Knowledge of APIs, data migration, and/or basic scripting (PowerShell, Python) - Hands on experience with iManage products. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. - Own my career path with our internal development framework. Ask us more about this! - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. - Enjoy flexible work hours that empower me to balance personal time with professional commitments. - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being. - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. The overall US annual base salary range for this position is $120,000–$155,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement #LI-KS1 #LI-Remote

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Sr. Account Manager, Law at iManage Means… As a Sr. Account Manager on our Law team, you will own and grow a strategically significant portfolio of Mid-Market law firm accounts within your assigned region. You will serve as the senior commercial owner of your book, responsible for driving sustained revenue growth through cross-sell and upsell motions while ensuring long-term client retention and executive alignment. This role requires deep legal technology expertise and strong commercial leadership. You will operate as a trusted advisor to firm leadership, IT decision-makers, and knowledge management stakeholders, helping firms modernize their technology strategy while expanding their investment in the iManage platform. iM Responsible For… - Owning and executing strategic account plans across a defined portfolio of mid-market law firms, balancing retention with expansion growth objectives. - Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts. - Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution. - Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders to position iManage as a long-term strategic platform partner. - Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes. - Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce. - Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives to proactively guide clients and uncover growth opportunities. iM Qualified Because I Have… - 8-12+ years of experience in account management, strategic partnerships, or revenue ownership within B2B SaaS (Legal Tech strongly preferred) - Demonstrated success growing existing accounts through consultative selling, executive alignment, and proactive opportunity development. - Experience selling into or supporting law firms and legal technology environments. - Strong commercial acumen with experience managing quota tied to both expansion revenue and bookings. - Ability to navigate complex stakeholder environments across IT, Operations, and Firm Leadership. - Experience forecasting and managing pipeline within Salesforce or similar CRM platforms. - A strategic mindset paired with operational discipline and strong cross-functional collaboration skills. - Bachelor’s degree or equivalent experience. Bonus Points If I Have... - Experience in document management, legal knowledge platforms, or professional services software. - Familiarity with structured growth methodologies such as MEDDICC, SPIN, or Challenger. - Experience partnering with implementation teams or channel partners to accelerate account growth. - A passion for supporting the legal industry’s transformation and helping firms modernize the way they work. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  - Own my career path with our internal development framework. Ask us more about this!  - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  - Enjoy flexible work hours that empower me to balance personal time with professional commitments.  - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being.  - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  The overall US annual base salary range for this position is $120,00 - $150,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement for more information on how we handle your personal data.

This is a remote, full-time position based in Singapore. While we are a global team that leverages the latest technology to communicate with our colleagues and customers across the globe, this role does require travel for in-person collaboration with your team, in addition to customer, prospect and iManage Partner meetings and events throughout South-East Asia (initial territory), and potentially in India, Japan, China (PRC) and South Korea. Being a Solutions Engineer at iManage Means… You will act as a trusted advisor to clients and prospects, leveraging your in-depth knowledge of the iManage platform to design tailored solutions, address technical challenges, and drive successful sales engagements. You will have the opportunity to collaborate closely with Sales, Product Management, and Implementation teams to ensure seamless handoffs and alignments throughout the Sales Cycle. With a customer-centric mindset, you will use your ability to devise creative solutions that address client challenges and deliver exceptional value. As a Solutions Engineer in the pre-sale process, you will use your expertise in solution architecture, design, and cloud technologies to provide expert guidance on topics ranging from APIs and integration to AI and machine learning fundamentals. Here is what one of our leaders, Luke Creswick- Senior Solutions Engineering Manager APAC, has to say about the opportunity: “At iManage we’re providing truly cutting‑edge solutions, integrating advanced AI capabilities directly into our cloud platform. In this role, you’ll engage with colleagues, customers, prospects, and partners who are on the front lines of adopting transformative AI solutions, helping them integrate next‑generation capabilities into their businesses. If you’re excited by the idea of positioning innovative AI technology and shaping how legal and professional services firms leverage it, this role is for you.” iM Responsible For… - Acting as the technical lead in the pre-sales process, providing expert guidance on iManage solutions to clients and prospects. - Conducting in-depth discovery sessions to understand client requirements and propose solutions aligned with their business objectives. - Designing and delivering tailored product demonstrations, proofs of concept, and workshops to showcase the capabilities of the iManage platform. - Identifying and addressing technical gaps or challenges, proactively offering innovative solutions to enhance client outcomes. - Developing and maintaining strong relationships with key stakeholders at all levels, establishing trust and credibility. - Staying current with iManage product updates, industry trends, and competitive offerings to ensure relevance in client engagements. - Creating technical documentation, solution diagrams, and proposals as needed to support sales efforts. - Mentoring less experienced pre-sales team members, sharing knowledge and best practices to elevate team performance. - Responding to client & prospect RFx and infosec questionnaires. - Developing, maintaining, and evolving demo environments ensuring pre-sales have the best platform to showcase our capabilities. iM Qualified Because I Have… - 6+ years of experience in a technical pre-sales or similar function within the B2B SaaS space. - A strong technical background with experience in solution design, integrations, and cloud platforms. - The proven ability to work cross-functionally with Sales, product and delivery teams. - A customer-centric mindset, with a focus on understanding and exceeding client expectations. - Experience in identifying gaps in client requirements or processes and proposing appropriate solutions. - Strong communication skills, including the ability to present complex ideas to a variety of audiences. - The ability to travel within Asia as needed. Bonus Points If I Have... - Experience within the legal tech or document management space. - Current knowledge of AI market trends, and how AI can drive Presales efficiency and effectiveness. - Knowledge of APIs, data migration, and/or basic scripting (PowerShell, Python) - Hands on experience with iManage products. Don't meet every qualification listed above? At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture. - Have flexible work hours that allow me to balance my ‘me time’ with my work commitments. - Collaborate with a diverse team across APAC, focus on impactful work, solving complex, real challenges utilising the latest technologies. - Own my career path with our internal development framework. Ask us more about this! - Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning. - Join an innovative, industry leading SaaS company that is continuing to grow & scale! iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary and commission plan that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Offering comprehensive Private Health Plan and Superannuation. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more. About iManage…At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy, but it is ambitious and rewarding. So, we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/ #LI-SR1 #LI-Remote

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. Being a Director, Strategic Alliances at iManage Means… You own and drive iManage’s strategic technology alliance relationships, with a particular focus on Microsoft and our broader partner ecosystem. This is a senior, high-visibility role that sits at the intersection of strategy, commercial execution, and cross-functional leadership. You will define the direction of our alliance programs, negotiate and structure key partnerships, and ensure our partner ecosystem is directly contributing to revenue growth, market expansion, and customer value. You will lead with influence across Product, Sales, Marketing, RevOps, Legal, and Engineering — aligning internal stakeholders and external partners around shared goals. You bring a point of view, make decisions in ambiguous situations, and are accountable for the outcomes of the partnerships you own. This role is ideal for a seasoned alliance professional who has moved beyond coordination and program support, and is ready to shape strategy, lead complex negotiations, and build lasting competitive advantage through partnerships. iM Responsible For… - Owning and leading iManage’s strategic technology alliance relationships, including Microsoft, from strategy through execution. - Defining and driving partner strategies that accelerate revenue growth, expand market reach, and deliver measurable customer value. - Leading complex partner negotiations, including agreement structuring, co-sell frameworks, program terms, and incentive architecture. - Setting the direction for joint go-to-market motions with strategic partners, including co-sell, co-marketing, and field alignment programs. - Building and maintaining executive-level relationships with key partner stakeholders, serving as iManage’s senior point of contact. - Driving cross-functional alignment across Sales, Product, Marketing, RevOps, Legal, and Engineering to deliver on alliance commitments. - Evaluating and prioritizing partner opportunities, leading partner selection, tiering decisions, and program design. - Establishing performance frameworks, KPIs, and QBR cadences that hold partners and internal teams accountable to outcomes. - Translating partner insights and market signals into strategic recommendations for Product, Sales, and executive leadership. - Overseeing the Strategic Technology Partner Program, ensuring operational excellence and continuous improvement. iM Qualified Because I Have... - Bachelor’s degree in business, marketing, technology, or related field. - 8+ years of progressive experience in alliances, strategic partnerships, business development, or GTM leadership within SaaS or enterprise software. - Demonstrated success owning and growing strategic partnerships with major technology providers, with deep experience in the Microsoft ecosystem. - Proven ability to lead complex, multi-stakeholder negotiations and structure partnership agreements that drive commercial outcomes. - Experience operating at a senior level, with the ability to influence cross-functional teams and present to executive audiences. - Strong strategic thinking and the ability to translate partner opportunities into scalable GTM programs and measurable business impact. - Track record of building and managing executive-level external relationships that create competitive advantage. - Excellent communication and executive presence, with the ability to drive alignment across internal and external stakeholders. - Comfort operating in ambiguity and making sound decisions with incomplete information. Bonus Points If I Have... - Deep expertise in Microsoft Partner Center, co-sell motions, and Microsoft incentive programs. - Background in LegalTech or adjacent SaaS industries. - Experience leading or building an alliance function from the ground up. - Familiarity with Partner Relationship Management (PRM) tools and alliance operations at scale. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  - Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  - Own my career path with our internal development framework. Ask us more about this!  - Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  - Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  - Enjoy flexible work hours that empower me to balance personal time with professional commitments.  - Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Having multiple company wellness days each year to prioritize mental health and well-being.  - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  The overall US annual base salary range for this position is $180,00 - $230,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement for more information on how we handle your personal data. #LI-Remote #LI-KN1