• Specific Project Management tasks include project scope identification, file organizing/processing in SDL WorldServer, vendor allocation, vendor Q&A, and various project-related administrative tasks • Thorough understanding of localization file formats (HTML, XML, etc.) is required • Solid experience managing the localization of web content and software, as well as experience managing Localization QA • Support client’s Project Managers in daily project tasks • Assess and execute localization requests submitted by client’s business teams • Analyze requirements and supporting reference material, and clearly communicate the same to localization vendors • Create and process translation projects in WorldServer • Ensure completion of all project-driven administrative processes • Manage schedule challenges, query cycles, and Linguistic QA to ensure successful delivery to our clients • Collaborate with relevant stakeholders to resolve questions or conflicts related to source file discrepancies, terminology, language quality and workflow

• Lead and coordinate evaluation and data-driven decision-making activities, including defining measures of success, tracking performance, and supporting implementation of evaluation frameworks. • Serve as a project manager for assigned workstreams, ensuring alignment across teams, tracking dependencies, and driving execution to completion. • Contribute across multiple functional areas (e.g., evaluation, engagement, training, and operations) to support overall program delivery and priorities. • Develop clear, visually compelling presentations and supporting materials that adhere to client branding and style guidelines. • Research and synthesize information from government documentation, internal work products, and subject matter experts to craft concise and accurate messaging. • Collaborate closely with project leads, trainers, and facilitators to clarify messaging objectives and iterate content based on stakeholder feedback. • Ensure all materials meet defined learning objectives and resonate with end-user needs, particularly related to education and behavior reinforcement. • Manage version control, file organization, and documentation standards in line with federal program management norms. • Produce high-quality, executive-ready deliverables such as MOAs, CoAs, Concepts of Operations, Project Plans, Strategic Plans, Business Rules, SOPs, and leadership presentations. • Manage tight deadlines and prioritize tasks independently.

• Maintain and own primary spreadsheets tracking critical data points for customers and factories. • Update and maintain weekly dashboards monitoring factory output, lead times, and shipping milestones. • Lead data-heavy portions of weekly status calls, translating raw factory data into clear progress updates. • Perform rigorous cleansing of factory inputs to ensure accuracy of SKU numbers, quantities, and certification dates. • Identify production delays or issues proactively, triggering escalations when delivery windows might be missed. • Keep all project documentation, version controls, and standard operating procedures for order tracking up-to-date in a regulated environment.

• Understanding of the portfolio of resources and capabilities offered by team and how they track to government requirements • Build and maintain customer relationships leading to task orders competed on vehicle • Serve as project leader to ensure timely completion of project task objectives. • Holder of current Project Management Professional (PMP) certification. • Coordinate the transition from Project Development to Project Implementation to Project Completion. • Organize Team Resources, including Steering Committees, Project Teams and Work Groups, as needed. • Develop high-level project plans and achieve buy in on task responsibilities and timelines from the appropriate team members. • Define communications, issue management and scope management strategy and achieve approval from the appropriate team members. • Solicit input from appropriate staff to evaluate cross-system impact. • Evaluate project risks and develop contingency plans, as appropriate. • Define project objectives and define success measurements. • Develop and communicate appropriate project documentation, including project overview, scope, team structure, status reports, issues management reports, change control reports, meeting notes, etc. as required and in a timely manner. • Coordinate development and approval of appropriate requirements and design documentation. • Ensure approval of developed requirements and design. • Develop detailed project plan. • Coordinate both execution and monitoring/controlling phases of Project Implementation Process. • Complete close out phases of the Project Processes. • Ensure team consensus of project completion. • Complete project close out documentation, especially Lessons Learned. • Coordinate and support steering committee, project team and work group meetings, as required. • Support and communicate project status to team members and executive staff, including management of project website, consistent status reporting and presentations. • Identify, document and assist with project issues and escalate, as appropriate, to achieve timely resolution. • Ensure compliance with regulatory agencies including meeting deadlines, when applicable. • Ensure integrity and security of institutional data. • Demonstrate ability to multi-task effectively.