PingWind Inc. (SDVOSB)

• Oversee the overall planning, execution, management, coordination, and successful delivery of all work performed under the Performance Work Statement (PWS). • Provide leadership, ensure contract compliance, manage project resources, mitigate risks, and oversee performance. • Serve as the primary interface with the COR and Government stakeholders. • Direct program planning and execution, including staffing and task intake. • Establish, maintain, and execute the Project Management Plan (PMP) and associated SOPs. • Maintain required professional certifications and apply best practices in program governance.

• Develop applications and solutions within the Salesforce platform • Elaborate and refine business requirements and map to Salesforce capabilities • Write code (Apex, Visualforce, Lightning Components, front-end web technologies), build integrations with back-office systems (often using middleware tools), and architect data solutions to create Salesforce applications • Lead, Develop and Test Mulesoft apps for various internal and external integrations with Salesforce • Lead and participate in development lifecycle from design through testing, release, and O&M • Lead and review solutions and code written by team members • Participate in Salesforce Center of Excellence • Test solutions as part of the release cycle • Troubleshoot user issues and fix bugs • Support creation of user-customer-, and team-facing documentation for Salesforce • Advanced problem-solving skills to resolve software and application issues • Follow established Salesforce development standards and best practices • Ability to communicate with technical and non-technical audiences

• Develop and manage comprehensive test plans, test cases, and evaluation strategies for software systems. • Define testing objectives, success criteria, and evaluation methodologies. • Ensure alignment of testing activities with program requirements and industry standards. • Lead the execution of functional, performance, regression, integration, and user acceptance testing. • Perform automated and manual testing as appropriate. • Document, analyze, and report test results, identifying defects, risks, and areas for improvement. • Ensure adherence to software quality assurance standards, best practices, and compliance frameworks. • Validate that security, interoperability, and performance requirements are met. • Support continuous integration/continuous deployment (CI/CD) pipelines by embedding automated testing. • Expertise with testing methodologies, tools, and frameworks (e.g., Selenium, JUnit, TestNG, Cucumber, Postman). • Strong understanding of CI/CD pipelines and automated testing integration. • Familiarity with defect tracking systems (e.g., JIRA, Azure DevOps, Bugzilla). • Experience with performance and load testing tools (e.g., JMeter, LoadRunner). • Knowledge of cybersecurity testing, secure coding standards, and vulnerability assessment. • Understanding of system integration testing, interoperability, and requirements validation.

• Lead the identification, evaluation, and development of new technologies, products, or processes. • Stay at the forefront of industry trends, scientific advancements, and competitive technologies. • Apply deep technical expertise to solve complex challenges and create innovative solutions. • Design, prototype, and validate R&D concepts through modeling, simulation, experimentation, or proof-of-concept builds. • Conduct feasibility studies, cost-benefit analyses, and risk assessments for new initiatives. • Serve as the subject matter expert for assigned technical domains. • Prepare and publish research findings, reports, and technical documentation. • Ensure R&D projects adhere to organizational, regulatory, and ethical standards. • Participate in intellectual property development, including patents and technology disclosures.

• Lead the identification, evaluation, and development of new technologies, products, or processes. • Stay at the forefront of industry trends, scientific advancements, and competitive technologies. • Apply deep technical expertise to solve complex challenges and create innovative solutions. • Design, prototype, and validate R&D concepts through modeling, simulation, experimentation, or proof-of-concept builds. • Conduct feasibility studies, cost-benefit analyses, and risk assessments for new initiatives. • Serve as the subject matter expert for assigned technical domains. • Prepare and publish research findings, reports, and technical documentation. • Ensure R&D projects adhere to organizational, regulatory, and ethical standards. • Participate in intellectual property development, including patents and technology disclosures. • Expertise in one or more relevant technical domains (e.g., software engineering, materials science, biotechnology, data science, advanced manufacturing). • Experience with prototyping, modeling/simulation, and experimental design. • Knowledge of technology transfer, commercialization, or systems integration. • Familiarity with project management methodologies (Agile, Stage-Gate, etc.).

• Develop and manage comprehensive test plans, test cases, and evaluation strategies for software systems. • Define testing objectives, success criteria, and evaluation methodologies. • Ensure alignment of testing activities with program requirements and industry standards. • Lead the execution of functional, performance, regression, integration, and user acceptance testing. • Perform automated and manual testing as appropriate. • Document, analyze, and report test results, identifying defects, risks, and areas for improvement. • Ensure adherence to software quality assurance standards, best practices, and compliance frameworks. • Validate that security, interoperability, and performance requirements are met. • Support continuous integration/continuous deployment (CI/CD) pipelines by embedding automated testing.

• Application Issue Resolution: Analyze application problems, document, resolve or escalate to Tier. • Daily Calls Participation: Engage in daily operational calls with stakeholders to review high-profile issues, updates, and new concerns. • Troubleshooting PC Setup and Browser Optimization: Diagnose and troubleshoot issues related to PC settings, browser optimization, access issues and network problems using remote technology tools. • Track Efforts with VA Enterprise Service Desk (ESD): Use the ServiceNow ticket system to track and manage issues from inception to resolution.

Title: AI Quality & Validation Specialist Location: Annandale, VA Department: Technician – Specialist Job Description: Location: Hybrid Required Clearance: None Required Education: Associate’s / Bachelor’s Degree Required Experience: 1–3 years of relevant experience in software testing, quality assurance, AI evaluation, content review, or related technical support Position Description PingWind is seeking an AI Quality & Validation Specialist to support the testing, validation, and continuous improvement of applications and AI-enabled solutions prior to release. This junior-level role is ideal for a detail-oriented professional who can evaluate system behavior, identify defects or quality issues, and provide structured feedback to improve application performance and AI-driven outputs. The AI Quality & Validation Specialist will help validate software functionality, assess the quality and relevance of AI-generated results, document findings, and support scenario-based testing from the end-user perspective. This role works closely with technical teams, product stakeholders, and project leads to help ensure released capabilities meet functional requirements and quality standards. Responsibilities • Support functional, regression, and user-focused testing of applications and AI-enabled features before release • Evaluate AI-generated outputs for quality, relevance, accuracy, consistency, and alignment to prompts, instructions, or reference materials • Identify, document, and track software defects, content issues, edge cases, and output anomalies • Perform scenario-based testing by interacting with systems as an end user to validate workflows and expected outcomes • Flag issues in AI or application behavior and provide clear written feedback on what should be corrected or improved • Assist with validation of prompts, workflows, procedures, and output-review criteria used in AI-supported processes • Help review text, image, audio, video, or other generated outputs, as applicable to the program • Maintain test evidence, validation notes, issue logs, and supporting documentation in accordance with project standards • Collaborate with developers, analysts, engineers, and project leadership to clarify expected behavior and support issue resolution • Participate in pilot testing of new features, experimental capabilities, and process improvements • Support continuous quality improvement efforts by identifying recurring issues, trends, and opportunities for better testing coverage • Contribute to the development of repeatable validation procedures, checklists, and quality review practices Required Qualifications • 1–3 years of relevant experience in software testing, QA support, AI output evaluation, digital content review, or an Associate’s / Bachelor’s Degree in a related field • Strong attention to detail with the ability to identify inconsistencies, defects, or quality issues • Experience documenting findings clearly and communicating actionable feedback • Ability to follow structured instructions, evaluation criteria, and testing procedures • Strong written and verbal communication skills • Comfortable working across multiple tasks in a fast-paced environment • Ability to think from the end-user perspective and test systems against expected outcomes • Basic familiarity with modern software applications, web-based systems, and common collaboration/documentation tools Desired Qualifications • Experience evaluating generative AI outputs such as text, images, audio, or video • Experience supporting software QA, test execution, UAT, or validation activities • Familiarity with defect tracking tools, test case management, or Agile delivery environments • Experience comparing outputs against prompts, business rules, or reference materials • Exposure to prompt testing, AI workflow review, or human-in-the-loop evaluation processes • Experience in a federal contracting environment • Active clearance or eligibility to obtain required clearance, if applicable About PingWind PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL. www.PingWind.com Our benefits include • Eleven Federal Holidays • Paid Time Off accrued each pay period • Parental Leave • Three medical plan choices with generous employer contribution • Dental and Vision Insurance • Company paid Short-Term and Long-Term Disability • Company paid Life and AD&D Insurance • 401k with competitive matching and vesting schedule • Continuing education assistance • Medical, Dependent Care and Commuter Flexible Spending Accounts • Employee Assistance Program • Wellness benefits include Calm Health app and WellHub gym subsidy • 529 College Savings Plan • Legal Insurance • Pet Insurance Veterans are encouraged to apply. PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Analyze end-to-end logistics operations to identify cost reduction, service improvement, and process optimization opportunities. • Monitor key performance indicators (KPIs) such as transportation cost, delivery performance, and inventory turnover. • Develop and implement logistics strategies that align with organizational goals and operational requirements. • Conduct root cause analyses for delivery delays, shortages, or inventory discrepancies and recommend corrective actions. • Oversee and coordinate inbound and outbound transportation, warehousing, and distribution processes. • Support the planning and scheduling of materials, supplies, and finished goods to meet demand forecasts. • Manage logistics documentation, shipping manifests, and inventory control procedures. • Ensure logistics operations comply with company policies, federal regulations, and safety standards. • Coordinate with carriers, freight forwarders, and third-party logistics (3PL) providers to ensure service level compliance. • Utilize ERP and logistics management systems (e.g., SAP, Oracle, or similar) to manage data and support decision-making. • Develop reports and dashboards summarizing logistics performance metrics and trends. • Support system upgrades, automation initiatives, and data integrity improvement efforts. • Collaborate with cross-functional teams including procurement, finance, production, and IT to resolve logistics issues.

• Administer and maintain Azure and Power Platform environments, ensuring high availability, performance, and compliance. • Configure, monitor, and optimize resources including Logic Apps, Functions, and Power Automate flows. • Support the design and implementation of CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps) for secure and efficient deployments. • Apply and maintain automation frameworks (Power Platform, Azure Automation) to reduce manual intervention and improve operational consistency. • Implement and oversee security monitoring, incident response, and compliance reporting aligned with federal O&M standards. • Utilize observability tools to track performance, identify anomalies, and ensure service continuity. • Collaborate with developers, engineers, and cybersecurity personnel to support system integration and modernization initiatives. • Participate actively in Agile Scrum meetings and manage individual tickets through Rally or similar tools, ensuring clear and timely communication across development, engineering, and cybersecurity teams. • Assist with AI agent orchestration and integration of intelligent automation technologies (e.g., Copilot Studio) into system management workflows. • Participate in routine system audits, patching, and updates to maintain compliance with organizational and regulatory requirements. • Maintain system documentation and contribute to continuous improvement of processes and procedures.