About Hologram Hologram is building the future of IoT connectivity, delivering internet access to millions of connected devices worldwide. We process over 5 billion transactions per month across our global infrastructure—this isn't just another app, it's the invisible backbone powering everything from fleet tracking to smart city infrastructure. We tackle challenges of scale, reliability, and performance that few companies face. What Makes a Hologrammer? We look for people with insatiable curiosity and an uncompromising commitment to excellence. Hologrammers are the type who dig deeper when things break, ask 'why' before 'how,' and aren’t satisfied until the solution is bulletproof. You'll love working here if you: Value tenacious ownership of outcomes: You don't just resolve tickets, you immerse yourself in the customer's use case, identify root causes, and follow through until their IoT devices are online and stable in production. Crave genuine technical challenges: You want to solve problems that keep critical IoT systems online: diagnosing complex connectivity issues across networks, devices, and protocols, and ensuring customers' deployments work reliably at scale. Relentlessly pursue growth: IoT technology evolves rapidly, and so do we. You embrace new challenges, quickly master emerging protocols and configurations, and share knowledge to elevate customers and teammates. Solutions Engineer I About this role: The Solutions Engineer I acts as a technical advisor and problem-solver, playing a key role in helping our customers succeed with Hologram. This role focuses on ensuring that IoT deployments get online and stay online. It is a customer-facing, post-sales technical position responsible for onboarding new customers, troubleshooting connectivity challenges, and guiding users through every phase of the deployment lifecycle—from initial provisioning to full-scale production. Responsibilities: - Execute successful customer onboarding, partnering cross-functionally to ensure seamless deployment - Guide customers through SIM provisioning, device configuration, and connectivity setup - Diagnose and resolve SIM, device, and network-level connectivity issues in collaboration with internal teams - Own Level 2 (L2) support escalations, ensuring timely resolution and clear communication with customers - Work hand-in-hand with customers to scope, debug, and resolve technical challenges throughout the deployment lifecycle - Understand a wide variety of customer use cases, and align technical solutions with both business and functional requirements - Escalate complex or systemic issues while maintaining ownership and customer trust - Maintain and improve internal tooling, including AI-driven support tools and Documentation (internal and external). - Advocate for customers internally, surfacing product gaps, technical pain points, and feedback to improve the overall platform experience Requirements: - Solid understanding of cellular networks, IoT devices, various Radio Access Technologies (RATs), and communication protocols (e.g., TCP/IP, UDP, MQTT) - 2+ years in a customer-facing technical role (e.g., Solutions Engineer, Technical Support Engineer or Technical Consultant) - Experience working with scripting languages (e.g., Python or Ruby), SQL, and REST APIs - Strong written and verbal communication skills, with the ability to explain complex technical topics to non-technical audiences - A strong customer-centric mindset with a focus on solving problems and driving value - Proven ability to quickly learn and adapt to new technologies and technical concepts You Might Be a Great Fit If You… - Enjoy solving complex, technical problems that directly impact customers - Have a curious, self-driven mindset and aren’t afraid to dive into logs, APIs, or device configurations - Thrive in customer conversations and can translate technical details into clear, actionable guidance - Are comfortable working across teams — from support and sales to product and engineering - Want to be part of a fast-moving team where your input shapes both the customer experience and the product Target Salary Range: $95,000 - $120,000 + New Hire Equity grant (RSUs) How we work at Hologram Hologram is a fun, upbeat, and remote-first team united by our mission to build a more connected future. We trust you to do what’s best for our product, customers, and team members and empower you to make the right calls without heavy bureaucracy. Benefits and Perks Competitive compensation: All employees receive equity with transparent salary and equity formulas across the team Health & time off: Flexible health coverage (up to 100% employee, 95% dependents), unlimited PTO with 2 weeks mandatory, monthly mental health days, and 14 weeks paid parental leave Remote work support: $1,000 hiring bonus plus $250/month taxable Work-From-Home stipend Financial security: Life and disability insurance fully covered, 401(k) plan, and Professional Development Fund after one year We pride ourselves on celebrating everyone — Hologram is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. What to expect in the interview process: - Intro call (15 min) - Take-Home Technical Assessment (45-60 min) - Peer Technical Interview (50 min) - Cross-Team Interview (30 min) - Hiring Manager Interview (50 min) - Executive Interview (30 min) Ready to apply? If you share our values and our passion for connecting the world, we’d love to review your application! For any needed accommodations during the hiring process, please email people@hologram.io. Even if you don’t meet 100% of the above qualifications, please still consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

T-Rex Solutions is seeking an experienced and driven AI Solution Architect to play a crucial role in our Business Development and Growth efforts, with a primary focus on technical solution architecture design and buildout, as well as Federal proposal and solution writing. In this dynamic position, you will work closely with clients to identify their technical pain points and needs, creating comprehensive end-to-end Enterprise solutions that lead to successful sales closures and long-term partnerships. Responsibilities: - Develop tailored end-to-end AI/ML solutions to address client needs. - Spearhead technical solutioning for proposals, collaborating with cross-functional teams to deliver comprehensive solutions aligned with customer requirements. - Design, implement, and support AI/ML-driven solutions, including generative AI, predictive analytics, and automation workflows. - Advise customers on AI solution architectures, model selection, data readiness, and integration with existing cloud environments. - Develop proof‑of‑concepts (POCs) showcasing AI capabilities such as LLMs, chatbots, intelligent search, and automated decision systems. - Craft compelling responses to requests for proposals (RFPs) and requests for information (RFIs) from prospects and customers. - Deliver customized product demonstrations for potential customers and partners (virtually and in-person). - Offer in-depth technical support to the business development team and clients throughout the sales cycle. - Assess customers' technical challenges and needs, devising customized selling strategies. - Create and present internal AI solution materials for stakeholders, customers, and senior executives. - Collaborate with clients to identify problems and suggest appropriate solutions. - Analyze competing products and provide competitor insights to marketing and development teams. - Generate, qualify, manage, and offer technical assistance to facilitate deal closures. Requirements: - Familiarity with AI platforms and tools (e.g., Amazon Bedrock, Azure OpenAI, Google Vertex AI, Hugging Face, LangChain). - Hands-on experience implementing AI/ML solutions in production environments, including model deployment, monitoring, and optimization. - Experience translating business problems into AI use cases and delivering measurable outcomes. - Technical writing experience in proposals and white papers (samples requested). - Prior experience in a technical, customer-oriented position, preferably as a consultant for multiple clients. - Experience working with Federal customers and agencies (e.g. DOD, FedCiv, Intel, etc) - BS Degree in a technical field and 10+ years of professional experience. - Excellent presentation skills and experience delivering complex technical and sales-oriented presentations. - Strong time management skills, able to juggle multiple initiatives and deadline-driven workloads while consistently providing outstanding customer service. Desired Skills: - Certification and/or Specialty Certifications in AI. - Active Secret Clearance or higher. - Master's Degree in a technical field T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $160,000 - $210,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves working as a Zuora Architect in a remote capacity. - Core Zuora Expertise - Deep hands-on experience with Zuora Billing, Zuora Revenue (RevPro), and Zuora CPQ - Strong understanding of subscription lifecycle: order-to-cash, renewals, amendments, cancellations, and usage-based billing - Expertise in pricing models: recurring, tiered, volume, usage, milestone, and hybrid pricing - Design and implementation of multi-entity, multi-currency, and global tax scenarios - Architecture & Design Skills - Ability to design scalable Zuora architectures aligned with business growth - Experience with Zuora data model, product catalogs, rate plans, and charge structures - Define best practices for performance, data integrity, and governance - Lead end-to-end Zuora implementations and migrations - Integrations & Technical Skills - Strong experience with Zuora APIs (REST/SOAP) and event-based integrations - Integration with CRM (Salesforce), ERP (NetSuite, SAP, Oracle), payment gateways, and tax engines - Knowledge of middleware (MuleSoft, Boomi, Dell Boomi, Workato) - Understanding of webhooks, workflows, and custom extensions - Finance & Compliance Knowledge - Solid grasp of revenue recognition (ASC 606 / IFRS 15) - Experience supporting SOX compliance, audit requirements, and financial controls - Collaboration with Finance teams on billing accuracy, invoicing, and reporting - Leadership & Stakeholder Management - Translate business requirements into technical Zuora solutions - Lead solution design workshops and architecture reviews - Mentor Zuora developers and configuration analysts - Act as the technical authority for Zuora across programs - Automation & Reporting - Design automated billing, invoicing, collections, and revenue workflows - Advanced reporting using Zuora Reporting, Data Query, and Data Warehouse - Support analytics and downstream financial reporting needs Qualifications - Typically 7–12+ years in enterprise billing/subscription platforms - 3–5+ years dedicated Zuora architecture or lead implementation experience Requirements - Certifications (Preferred): Zuora Billing Consultant / Zuora Revenue Consultant - Salesforce Architect (if CPQ or CRM-heavy environment) Company Description Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996, Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America. - Over two decades of unparalleled experience - Supports clientele across various industries including Systems Integration, Banking and Finance, Telecommunications, Pharmaceutical and Life Sciences, Energy, Healthcare, Technology, Transportation, and local and federal Government agencies

• Focuses on prioritized initiatives and plans; is proactive, anticipatory, and driving in nature to provide significant value to divisions/functions. • Plays a lead role in enabling the business to achieve their objectives through the effective use of technology. • Work with business leadership to document a clear vision of a business problem/opportunity and how it supports the business plan. • Works with the Campus/Divisions to understand business strategy and define system requirements. • Ensures sound integration of processes and assigned systems across FQ. • Leads/manages delivery of Class B Manufacturing Systems projects/solutions (medium size/complexity) on time, within budget and to customer expectations. • Ensures adherence to IT Architecture principles and guidelines. • Ensures optimal application performance and maintainability of assigned systems thus enabling scalability and continuous updates from software vendors. • Stays current on emerging manufacturing technologies. • Provides input into the overall direction, development, and integration of MES systems. • Works with plant personnel and Divisional IT Leaders to understand and address business requirements. • Serves as a Subject Matter Expert for MES systems in the areas of Execution: Supports and optimizes the MES systems (GE Proficy, PARCview) as well as MES bolt-on solutions (i.e., Loftware, NiceLabel, etc.) • Knowledge of: GE Proficy Plant Applications, GE Proficy Historian, OPC Servers, MS SQL Server, Windows Server products, TCP/IP, Citrix Server, Visual Basic 6 / .Net, VB Script. • Experience with SSRS reporting, Power BI or other analytics and reporting platforms Integration. • Manufacturing Systems integration to Business Systems (ERP), Analytics/Reporting, MHE equipment, and Shop Floor Data Acquisition Equipment Analytics: Ensures relevant manufacturing systems data is available in First Quality Analytics platform (PARCview)