Hologram

About Hologram Hologram is building the future of IoT connectivity, delivering internet access to millions of connected devices worldwide. We process over 5 billion transactions per month across our global infrastructure—this isn't just another app, it's the invisible backbone powering everything from fleet tracking to smart city infrastructure. We tackle challenges of scale, reliability, and performance that few companies face. What Makes a Hologrammer? We look for people with insatiable curiosity and an uncompromising commitment to excellence. Hologrammers are the type who dig deeper when something feels off, ask 'why' before 'how,' and aren't satisfied until the work is airtight. You'll love working here if you: Value ownership of outcomes: You're the person who notices when something doesn't add up and can't let it go not because you're a perfectionist, but because you understand what's downstream if you do. Turn ambiguity into answers: You know some questions don't have a lookup. You sit with them, work through them methodically, and come back with something defensible and compliant. Relentlessly pursue growth: You're always looking for a better way, and when you find one you don't keep it to yourself. You grow with the company, pick up new tools quickly, and leave things better than you found them. About this role Reporting to the Sr. Manager of Accounting, the Accountant will own the timely recording of all financial transactions and the production of monthly GAAP-compliant financial statements in a fast-growing SaaS company. This role takes direct ownership of the monthly close process, with revenue recognition as its most critical and largest monthly deliverable, and will play a key role in ERP implementation, billing/collections, and contract review. This is an opportunity to grow alongside the company and have meaningful impact as the organization scales. Role Responsibilities Financial Reporting & Accounting Operations - Own the monthly close process, including journal entries and balance sheet reconciliations, and partner cross functionally to ensure accurate recording of monthly revenue (ASC 606) and inventory (ASC 330). - Research emerging accounting and reporting issues to ensure compliance with U.S. GAAP - Lead Accounting process improvement initiatives as the company grows, including ongoing development of Standard Operating Procedures (SOPs) and identification of automation opportunities - Partner with business units to ensure financial accountability and provide insights to drive business performance - Assist with NetSuite implementation and ongoing optimization of systems, with an eye toward responsible adoption of automation and AI as the company scales. - Take on new responsibilities as the organization grows and evolves Accounts Receivable, Payables & Billing Operations - Lead Accounts Receivable operations including collections and resolution of customer billing inquiries and issues - Review bills in Bill.com and partner cross-functionally to support Accounts Payable workflows - Review and QC customer contracts and MSAs to verify revenue and usage billing accuracy prior to recording Audit, Tax & Compliance - Support corporate income tax compliance with the Accounting Manager and outside preparers - Assist with audit readiness and preparation of audit requests and inquiries - Assist with sales and use tax compliance and filings across all selling platforms. - Prepare and file annual 1099 reports Role Requirements - 4+ years of corporate accounting experience - Bachelor’s degree in Accounting or Finance - Sound understanding of US GAAP, general ledger and month-end processes - Experience with US Sales & Use tax compliance - Hands-on experience implementing ERP software (Netsuite preferred) - Experience with Revenue Recognition (ASC 606), Inventory (ASC 330), Leases (ASC 842) Bonus Points: - Public accounting experience - Experience working with start-ups - Experience working in a usage-based SaaS company - Certified Public Accountant (CPA) - Experience using AI tools compliantly within finance or accounting Salary Range: $100,000-$115,000 + new hire RSU equity grant How we work at Hologram Hologram is a fun, upbeat, and remote-first team united by our mission to build a more connected future. We trust you to do what’s best for our product, customers, and team members and empower you to make the right calls without heavy bureaucracy. Benefits and Perks Competitive compensation: All employees receive equity with transparent salary and equity formulas across the team Health & time off: Flexible health coverage (up to 100% employee, 95% dependents), unlimited PTO with 2 weeks mandatory, monthly mental health days, and 14 weeks paid parental leave Remote work support: $1,000 hiring bonus plus $250/month taxable Work-From-Home stipend Financial security: Life and disability insurance fully covered, 401(k) plan, and Professional Development Fund after one year We pride ourselves on celebrating everyone — Hologram is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. What to expect in the interview process: - Intro call (15 min) - Peer Technical Interview (50 min) - Cross-Team Interview (30 min) - Hiring Manager Interview (50 min) - Executive Interview (20 min) We follow accepted offers with a background check and encourage you to apply even if you are worried about something from your past. Ready to apply? If you share our values and our passion for connecting the world, we’d love to review your application! For any needed accommodations during the hiring process, please email people@hologram.io.

About Hologram Hologram is building the future of IoT connectivity, delivering internet access to millions of connected devices worldwide. We process over 5 billion transactions per month across our global infrastructure—this isn't just another app, it's the invisible backbone powering everything from fleet tracking to smart city infrastructure. We tackle challenges of scale, reliability, and performance that few companies face. What Makes a Hologrammer? We look for people with insatiable curiosity and an uncompromising commitment to excellence. Hologrammers are the type who dig deeper when things break, ask 'why' before 'how,' and aren’t satisfied until the solution is bulletproof. You'll love working here if you: Value tenacious ownership of outcomes: You don't just resolve tickets, you immerse yourself in the customer's use case, identify root causes, and follow through until their IoT devices are online and stable in production. Crave genuine technical challenges: You want to solve problems that keep critical IoT systems online: diagnosing complex connectivity issues across networks, devices, and protocols, and ensuring customers' deployments work reliably at scale. Relentlessly pursue growth: IoT technology evolves rapidly, and so do we. You embrace new challenges, quickly master emerging protocols and configurations, and share knowledge to elevate customers and teammates. Solutions Engineer I About this role: The Solutions Engineer I acts as a technical advisor and problem-solver, playing a key role in helping our customers succeed with Hologram. This role focuses on ensuring that IoT deployments get online and stay online. It is a customer-facing, post-sales technical position responsible for onboarding new customers, troubleshooting connectivity challenges, and guiding users through every phase of the deployment lifecycle—from initial provisioning to full-scale production. Responsibilities: - Execute successful customer onboarding, partnering cross-functionally to ensure seamless deployment - Guide customers through SIM provisioning, device configuration, and connectivity setup - Diagnose and resolve SIM, device, and network-level connectivity issues in collaboration with internal teams - Own Level 2 (L2) support escalations, ensuring timely resolution and clear communication with customers - Work hand-in-hand with customers to scope, debug, and resolve technical challenges throughout the deployment lifecycle - Understand a wide variety of customer use cases, and align technical solutions with both business and functional requirements - Escalate complex or systemic issues while maintaining ownership and customer trust - Maintain and improve internal tooling, including AI-driven support tools and Documentation (internal and external). - Advocate for customers internally, surfacing product gaps, technical pain points, and feedback to improve the overall platform experience Requirements: - Solid understanding of cellular networks, IoT devices, various Radio Access Technologies (RATs), and communication protocols (e.g., TCP/IP, UDP, MQTT) - 2+ years in a customer-facing technical role (e.g., Solutions Engineer, Technical Support Engineer or Technical Consultant) - Experience working with scripting languages (e.g., Python or Ruby), SQL, and REST APIs - Strong written and verbal communication skills, with the ability to explain complex technical topics to non-technical audiences - A strong customer-centric mindset with a focus on solving problems and driving value - Proven ability to quickly learn and adapt to new technologies and technical concepts You Might Be a Great Fit If You… - Enjoy solving complex, technical problems that directly impact customers - Have a curious, self-driven mindset and aren’t afraid to dive into logs, APIs, or device configurations - Thrive in customer conversations and can translate technical details into clear, actionable guidance - Are comfortable working across teams — from support and sales to product and engineering - Want to be part of a fast-moving team where your input shapes both the customer experience and the product Target Salary Range: $95,000 - $120,000 + New Hire Equity grant (RSUs) How we work at Hologram Hologram is a fun, upbeat, and remote-first team united by our mission to build a more connected future. We trust you to do what’s best for our product, customers, and team members and empower you to make the right calls without heavy bureaucracy. Benefits and Perks Competitive compensation: All employees receive equity with transparent salary and equity formulas across the team Health & time off: Flexible health coverage (up to 100% employee, 95% dependents), unlimited PTO with 2 weeks mandatory, monthly mental health days, and 14 weeks paid parental leave Remote work support: $1,000 hiring bonus plus $250/month taxable Work-From-Home stipend Financial security: Life and disability insurance fully covered, 401(k) plan, and Professional Development Fund after one year We pride ourselves on celebrating everyone — Hologram is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. What to expect in the interview process: - Intro call (15 min) - Take-Home Technical Assessment (45-60 min) - Peer Technical Interview (50 min) - Cross-Team Interview (30 min) - Hiring Manager Interview (50 min) - Executive Interview (30 min) Ready to apply? If you share our values and our passion for connecting the world, we’d love to review your application! For any needed accommodations during the hiring process, please email people@hologram.io. Even if you don’t meet 100% of the above qualifications, please still consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.