First Quality

• Design technical solutions that will drive the transformation of the Order to Cash/Plan to Produce/Procurement business functions efforts • Configure SAP S/4HANA FICO modules including GL, AP, AR, Asset Accounting and Cost Center Accounting • Drive the technology roadmaps that will drive the functions in scope into the future leveraging technology and industry innovation • Develop and maintain a detailed understanding of the business processes and associated software configuration with respect to Order To Cash, Plan To Produce and Procurement applications in scope • Foster and maintain ongoing internal relationships with the functional teams and their respective Centers Of Excellence (COEs) • Establish strategic functional roadmaps for the business processes in scope that are aligned to business strategy and respective business requirements • Develop a supporting strategic technical roadmap to support the functional roadmap. • Where appropriate, justified and in compliance with Enterprise Architecture guidelines, introduce innovation and automation into solutions architecture • Development of Reference Architecture Documents for the functions and business processes in scope and respective supporting systems • Establish/create High Level Design for New Business Processes and Projects that deliver solutions to business problems and opportunities

• Work closely and effectively with internal teams and distributors to achieve company and customer objectives. • Develop, grow, and maintain an active and robust sales pipeline. • Identify potential new Healthcare opportunities by researching and uncovering new potential opportunities. • Utilize sales reports and data to analyze business to determine customer needs and develop strategic plan. • As necessary travel to customers to support closing and maintaining accounts. • Represent company to promote our products and programs at trade shows, conferences, and other association meetings. • Understand the needs and expectations of the customer and provide relevant solutions.

• Educate customers, industry professionals/colleagues, and First Quality team members on product Quality. • Deliver Quality presentations to customers, potential customers, industry contacts and First Quality team members. • Serve as liaison between Sales/Marketing and Operations (Quality Assurance/Production). • Respond promptly to customer concerns and solicit customer feedback for continuous improvement. • Identify and resolve problems in a timely manner by partnering with appropriate internal departments. • Support activities that maintain or grow First Quality’s position in the marketplace. • Maintain direct contact with key customers, as assigned. • Provide educational outreach to potential customers as coordinated with Sales & Marketing. • Demonstrate a thorough understanding of the quality system within the manufacturing organization and utilize this knowledge in customer interactions. • Manage Quality portions of all customer portals answering any questionnaires and uploading data into the system. • Maintain the GMP audits for all AbHy sites and report the final information to the customer. • Manage all new product inspections at sites and coordinate with the quality departments the timing of inspections. • Additional duties as required.

• Support system integration activities, including mapping and transformation of data between SAP TM and other enterprise systems • Own SAP TM system configuration, end-to-end transportation processes, and related procedures • Troubleshoot and resolve SAP TM system issues, identifying root causes and implementing corrective actions • Document SAP TM configurations, selection and planning profiles, batch jobs, and ensure documentation is up to date and well maintained • Ensure SAP TM environments across ECC and S/4HANA remain synchronized and consistent over time • Perform integrated quality assurance testing for transportation planning and management scenarios • Ensure test scripts are adequate and complete to cover all transportation scenarios for successful end-to-end testing before deployment to production • Lead an active role in low-level design, testing, and implementation phases of projects, collaborating closely with the business transportation team • Write functional and technical specifications for new developments and system enhancements • Analyze transportation-related data and develop logical business application solutions in collaboration with IT and user teams • Review SAP TM system customizations and replace with standard solutions wherever feasible • Comply with the Systems Development Life Cycle (SDLC) methodology and governance standards.

Role Description We are seeking a Marketing Coordinator for our First Quality Home Care Products facility working remotely. Success in this role will be measured by the ability to optimize marketing operations, ensure seamless execution of departmental processes, maximize vendor tool utilization, maintain accurate budget tracking, and foster strong cross-functional collaboration to enable the Marketing Department to deliver impactful programs efficiently and effectively. - Vendor & Tool Management - Serve as the primary owner for marketing software platforms (e.g., Syndigo, Yogi, Bazaarvoice), ensuring they are fully leveraged to meet departmental needs. - Oversee vendor onboarding, implementation, and ongoing optimization. - Monitor vendor performance against service level agreements and recommend improvements or replacements as needed. - Identify opportunities to enhance tool usage through training, process integration, and feature adoption. - Maintain documentation of system workflows, user guides, and best practices. - Process Improvement & Operational Excellence - Lead initiatives to streamline marketing workflows, reduce bottlenecks, and improve turnaround times for deliverables. - Develop and maintain standard operating procedures (SOPs) for recurring marketing activities. - Partner with cross-functional teams to ensure new processes are adopted and sustained. - Track and report on process improvement outcomes, including efficiency gains and cost savings. - Marketing Activity Coordination - Coordinate and schedule recurring category needs, including marketing meetings, QBRs, Category 101 updates in Seismic, and quarterly retail audits. - Serve as the subject matter expert for: Sampling campaigns, Quarterly retail audits, and Content syndication. - Provide general coordination and support for category marketing initiatives to ensure timely execution and alignment with strategic priorities. - Budget & Spend Management - Manage and track marketing spend, including eReq processing and invoice approvals. - Maintain accurate budget records and provide regular spend reports to leadership. - Identify and implement cost-saving opportunities without compromising quality or impact. - Ensure compliance with financial policies and procedures. - Business Performance Monitoring & Insights - Track and analyze operational KPIs related to vendor usage, process efficiency, and budget adherence. - Provide insights and recommendations to improve marketing operations and resource allocation. - Partner with Marketing leadership to evaluate the ROI of tools, campaigns, and operational initiatives. - Cross-Functional Collaboration - Partner with Sales, Category Management, Product Development, Finance, and IT to ensure smooth communication and project execution. - Act as a liaison between marketing and external vendors to align on deliverables, timelines, and quality standards. - Support cross-functional initiatives that require marketing operational expertise. - Cultural & Leadership Expectations - Consistently demonstrate behaviors that reflect FQCP’s Cultural Pillars. - Exhibit a strong sense of urgency, ownership, and accountability in delivering results. - Foster a collaborative, team-oriented environment, supporting peers and contributing to shared success. - Maintain professionalism and adaptability in a fast-paced, evolving environment. Qualifications - Bachelor’s degree in marketing or relevant experience - Minimum of 2 years of experience in the areas of Sales and Marketing - Strong verbal and written communications skills - Aptitude to work independently and collaboratively within a team - Ability to interact with all levels of management - Demonstrated strong business and financial acumen and possesses basic consumer packaged goods industry knowledge - Solid experience in Microsoft Office software (Excel, Word, PowerPoint, etc.) - Strong accountability and completion of tasks without close supervision - Proactive, organized, and efficient with extraordinary attention to detail, high standards for grammar/visual consistency & information accuracy - Knowledge of Marketing fundamentals - Positive and self-motivated individual, with ability to adjust and adapt in a regularly changing environment - Proficiency in related applications, including Microsoft Excel, PowerPoint, Salesforce, Marketing Cloud, and data analytic tools (IRI) - Strong problem-solving skills - Proven experience with direct response, analytical, and project/campaign management - Ability to manage multiple projects at the same time in a fast-paced environment - Solid understanding of current marketing trends - Normal mobility, manual dexterity, normal visual and auditory ability - Must be able to speak, read, and write the English language and perform basic mathematical skills - 30% travel Benefits - Competitive base salary and bonus opportunities - Paid time off (three-week minimum) - Medical, dental and vision starting day one - 401(k) with employer match - Paid parental leave - Child and family care assistance (dependent care FSA with employer match up to $2500) - Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby) - Tuition assistance - Wellness program with savings of up to $4,000 per year on insurance premiums - ...and more! Company Description First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

• Provides functional and technical leadership for the definition, design, and delivery of First Quality’s manufacturing systems • Works with business leadership to document a clear vision of a business problem/opportunity and how it supports the business plan • Ensures sound integration of processes and assigned systems across FQ • Ensures adherence to IT Architecture principles and guidelines • Ensures optimal application performance and maintainability of assigned systems thus enabling scalability and continuous updates from software vendors • Stays current on emerging manufacturing technologies • Supports and optimizes the MES systems (Proficy, PARCview) as well as MES bolt-on solutions (i.e., Loftware, NiceLabel, etc.) • Works with plant personnel and Divisional IT Leaders to understand and address business requirements

• Overseeing the planning, development, and execution of the organization’s strategic customer marketing initiatives • Analyzing customer trends and developing a deep understanding of the customer’s shopper path to purchase • Partnering with strategic customer to drive the value proposition through an omni-channel messaging strategy • Collaborating with sales leadership across all markets to cultivate key customer relationships • Identifying potential threats that could challenge growth goals • Bringing thought leadership to category business units • Partnering with cross functional leaders to assess and understand opportunities • Creating presentations to highlight and evaluate the results of strategies

Role Description We are seeking a Procurement Leader for our First Quality Homecare Products, LLC company working remotely. The Procurement Leader for First Quality’s Home Care Products business plays a critical role in ensuring the efficiency and profitability of the organization by overseeing the procurement of raw materials and other key spend categories necessary for its operation and continued business growth. This leadership position combines strategic planning, negotiation skills, supplier relationship management, data analysis, and other key skills to contribute to our business growth and strategic objectives. This role develops and executes on a strategy for sourcing, applying best‑in‑class practices that strengthen supplier partnerships, elevates innovation, and improves agility. Working cross-functionally with Supply Chain, Product Development, Operations, Finance, Legal, and other departments, the role will ensure competitive advantage and long-term value creation. The role is also a key people leader responsible for developing and mentoring sourcing professionals that support our Home Care Products business. Success in this role requires a unique blend of deep technical expertise and authentic, values-driven leadership. - Develop and execute integrated sourcing strategies across all spending categories to drive innovation, business continuity, agility, cost improvement, and sustainability. - Establish and govern a rigorous supplier relationship management program, defining clear Key Performance Indicators and performance scorecards to ensure our strategic partners deliver continuous improvement and are held accountable for exceptional results, while evaluating and on-boarding new suppliers. - Build and maintain strong, ethical relationships with suppliers for ongoing collaboration and partnerships. - Negotiate contracts, terms, and pricing to ensure the best value for the organization. - Resolve supplier disputes and manage ongoing performance assessments. - Work closely with materials planning on forecast and any unforeseen demand. - Build a world-class procurement organization with deep market expertise and strong industry presence. - Partner cross functionally to enable systemic improvements in materials sourcing, speed-to-market, and new product launches. - Ensure effective and efficient contract negotiations processes, as well as approval workflows and contract compliance. - Champion the adoption and mastery of key procurement tools and digital platforms, ensuring the team is data-driven, digitally fluent, and empowered to make smarter, faster decisions in a rapidly evolving technology landscape. - Act as a strategic advisor, providing expert counsel on market dynamics, supplier capabilities, and innovative commercial models to help shape more effective business strategies. - Provide clear, consistent, and accurate reporting on procurement performance, savings pipeline, risk mitigation, and market intelligence, offering the visibility needed for strategic decision-making. Qualifications - Bachelor’s degree in Supply Chain management, Business Administration, Finance, or related field. MBA, Master’s degree and/or professional certifications preferred. - A minimum of 10 years of progressive procurement/strategic sourcing experience, with at least 5 years in a senior leadership role. - A proven track record of personally leading complex, multi-million dollar negotiations with sophisticated global suppliers. - Strong financial literacy with the ability to build robust business cases, analyze complex supplier pricing and agency compensation models, and confidently negotiate intricate commercial contracts and statements of work. - Industry experience in consumer goods, chemicals, or packaging preferred. - Experience leading and developing a high performing team. - Ability to influence cross-functional partners and drive organizational alignment. - Experience leading transformation, change management, and capability building within procurement. - Ability to secure favorable terms and pricing through persuasive negotiation techniques. - Strong data analysis skills to evaluate suppliers, contracts, and procurement processes. - Clear verbal and written communication for effective internal and external collaboration. - Quick, informed decision-making ability in a fast-paced environment. - Capable of inspiring others and leading purchasing objectives across cross functional teams. - Precision in managing contracts, legal discussions, record keeping. - Excellent multitasking and organizational skills to manage competing priorities. - Creative and pragmatic approach to resolving procurement issues and bottlenecks. - Experience with procurement software, ERPs, and Microsoft Office Suite. - Commitment to integrity and ethical conduct in all purchasing activities. - Travel required to FQ sites as well as to vendor meetings and industry conferences and events. Benefits - Competitive base salary and bonus opportunities. - Paid time off (three-week minimum). - Medical, dental and vision starting day one. - 401(k) with employer match. - Paid parental leave. - Child and family care assistance (dependent care FSA with employer match up to $2500). - Bundle of joy benefit (year's worth of free diapers to all team members with a new baby). - Tuition assistance. - Wellness program with savings of up to $4,000 per year on insurance premiums. - ...and more!

• Provide technical oversight of SAP on NetWeaver 7.5 running on Oracle/Linux • Partner with Managed Service Basis and infrastructure teams on: System performance optimization, Capacity planning, Landscape stability, Transport and environment coordination • Monitor and optimize Oracle database performance • Ensure reliable connectivity between: ECC, EWM, TM, SCM systems, MDG, GRC, BW, External MES and warehouse systems • Lead execution of SAP data archiving strategies

• Receiving inquiries and concerns from consumers and distributors by phone, electronic mail, letters, or social platforms. • Determining the nature of the contact and providing the appropriate response. • Entering relevant data into the consumer information data base. • Successfully handling difficult or sensitive issues with consumers while maintaining departmental standards of quality. • Responding accurately, promptly, and effectively to consumer and customer calls, emails, online reviews, and letters. • Making quick decisions about the legitimacy of concerns and involving the CIRG Supervisor or Manager where needed. • Effectively communicating with consumers by composing accurate, prompt, and effective replies. • Monitoring consumer contacts to ensure action on possible product liability or product tampering incidents. • Performing data input in a highly accurate and timely fashion on all consumer contacts according to the customer information database system parameters. • Participating with Quality Action Team by analyzing consumer trends and concerns for a particular product line. • Creating and disseminating reports to Manufacturing, Marketing, QA, and Product Development personnel.