• Own and articulate a clear product vision and strategy for payments, aligned with company objectives and growth plans. • Take a holistic view of the end-to-end payments experience, ensuring customer, operational, and platform considerations are tightly integrated. • Define and evolve the payments roadmap, balancing customer needs, regulatory requirements, operational scalability, and commercial outcomes. • Stay current on industry trends, emerging payment methods, and competitive offerings to inform strategy and prioritization. • Identify opportunities for cross-product alignment, standardization, and platform unification across the broader product portfolio. • Lead payments products through the full product development lifecycle, from discovery and ideation through launch and continuous improvement. • Partner closely with engineering and design to translate customer problems into well-defined requirements, epics, and user stories. • Prioritize the product backlog based on customer impact, business value, and technical feasibility. • Drive high-quality execution across multiple workstreams while maintaining a strong bias toward action. • Serve as the subject-matter expert for payments, including payment gateways, processors, payment facilitators, settlement, and funding flows. • Own integrations and relationships with major processors and partners (e.g., Adyen, Fiserv, Global Payments). • Ensure products are built with a strong understanding of payments operations, risk, compliance, and scalability. • Help shape the future of our payments infrastructure to support global growth. • Be the expert on the customer: deeply understand who is using our payments products, what problems they are trying to solve, and how success is measured. • Conduct market research, customer interviews, and data analysis to identify opportunities and validate solutions. • Design hypotheses and experiments to test assumptions and drive learning. • Define and track key performance indicators (KPIs) to measure product success across adoption, revenue, reliability, and customer outcomes. • Use product analytics, customer feedback, and operational data to inform prioritization and identify areas for improvement. • Present product strategy, progress, and performance to senior leadership and executive stakeholders. • Lead and influence cross-functional teams across engineering, design, sales, marketing, professional services, and customer success. • Act as the primary point of contact for payments products, aligning internal teams and external partners around shared goals. • Facilitate agile ceremonies and ensure teams are focused on delivering the highest-impact outcomes. • Partner with go-to-market teams to define value propositions, pricing inputs, and launch strategies for payments capabilities. • Create internal and customer-facing documentation, training materials, and presentations to support successful launches. • Drive adoption and ongoing success of payments products post-launch. • Foster a high-performance, collaborative culture focused on customer value and continuous improvement. • Mentor and influence other product managers, helping elevate the craft of product management across the organization. • Operate effectively in a complex environment, making timely decisions while managing tradeoffs.

Job Description: Role Title: AVP, Treasury – Payment Systems Product Owner (L11) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. - We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. - We offer Flexibility for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. - We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Synchrony’s Payment Hub organization is responsible for delivering centralized payment capabilities and services that enable secure, compliant, and scalable payment processing across the enterprise. The team partners closely with business and technology stakeholders to define strategy, prioritize roadmaps, and execute iterative delivery through agile practices—ensuring strong governance, quality, and operational readiness from build through release and post-production validation. Role Summary/Purpose: The Payment Systems Product Owner plays a pivotal role in implementing the roadmap for Synchrony’s Payment Hub by bridging the gap between the strategic vision and tactical execution to deliver on stakeholder needs. This role develops and maintains product roadmaps, manages dependencies across teams and provides subject matter expertise on the Payment Hub’s products and services. Essential Responsibilities: Roadmap & Strategy: - Support development of the roadmap for the Payment Hub’s products and services by applying cross-functional, systems-based thinking to identify, understand and manage the complexities and interdependencies within the product ecosystem. - Develop, maintain, and prioritize the product backlog, ensuring that it reflects the product vision, key milestones, stakeholder needs, and system dependencies. Product Development & Execution: - Support the development of the product; be a key player throughout each ceremony. Accessible to clarify product requirements and ensure delivery against expectations. - Write and prioritize user stories with a clear understanding of stakeholder perspectives. - Oversee testing process by signing off on QA scripts and on QA testing, leading UAT (writing and/or securing test scripts, storing documentation) and obtaining stakeholder sign offs. - Oversee the release process, ensuring deployments are planned and executed smoothly in alignment with business goals and partnering with tech leads to transition to run. - Lead Post-Prod Validation (writing and/or securing post-prod validation scripts and signoff). - Regularly refine backlog items to ensure clarity and readiness for development. - Create and maintain standardized functional documentation of each feature. Stakeholder Management & Leadership: - Lead scrum teams while fostering a culture of collaboration, innovation, execution excellence, and customer-centricity. Provide context and clarity on product features. - Regularly engage with stakeholders across all parts of the business and IT to gather and prioritize their needs and expectations. This includes validating development progress and negotiating priorities, managing expectations, and validating stakeholder buy-in. - Perform other duties and/or special projects as assigned Qualifications/Requirements: - Bachelor's degree OR in lieu of degree with 5+ years of product owner or agile development experience within financial services, fintech, or commercial banking. - 4+ years of product owner or agile development experience within financial services, fintech, or commercial banking. - Exceptional communication, negotiation, and stakeholder management skills. Desired Characteristics: - Experience supporting the development of payment products and services, preferably in relation to a centralized payments function - Familiarity with multiple payment methods (i.e., ACH, wire, instant payments, etc.) and their associated file formats or rules (i.e., NACHA, ISO20022, SWIFT, etc.) - Knowledge of regulatory requirements (AML, KYC, PCI-DSS, OCC and CFPB regulations). - Proactive, with a high degree of self-initiation - Demonstrated strong quality/process improvement experience, with relevant examples that improved business performance and customer experience - Advanced problem-solving skills with the ability to synthesize disparate and/or complicated requirements into innovative solutions and cohesive product features within a virtual environment. Eligibility Criteria: Bachelor's degree OR in lieu of degree with 5+ years of product owner or agile development experience within financial services, fintech, or commercial banking. Work Timings: 4.30 AM EST to 1.30 PM EST This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs) We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. As directed by the management, you will be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in-person engagement activities such as business/ team meetings, trainings, and events For Internal Applicants: - Understand the criteria or mandatory skills required for the role, before applying - Inform your manager and HRM before applying for any role on Workday - Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) - Must not be any corrective action plan (Formal/Final Formal,LPP) - L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. - L09+ Employees can apply Grade/Level: 11 Job Family Group: Finance

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary Harness is seeking a Senior Product Manager to lead Harness Code Repository, a core pillar of the end-to-end Harness software delivery platform. You will own strategy and execution across source control, pull requests, governance, and AI-assisted developer workflows - deeply integrating code into the broader lifecycle (code → build → security → deploy). This is a high-impact, individual contributor role with a strong focus on technical execution, enterprise-grade trust, and developer experience. What You’ll Do Product Strategy & Roadmap - Own product strategy and multi-quarter roadmap for Harness Code Repository across repo fundamentals, PR workflows, branch protections/policies, reviews/approvals, permissions/RBAC, and auditability. - Deepen and scale integration across the Harness software delivery platform, strengthening Code’s role as a first-class pillar across the software delivery lifecycle. - Define success metrics and outcomes (adoption, migration velocity, PR throughput, time-to-merge) and drive decisions using telemetry and customer feedback. AI-Driven Innovation - Define and deliver AI-assisted workflows grounded in repo/PR context that measurably improve developer productivity and code quality (with clear evaluation criteria, guardrails, and launch/iteration plans). - Partner with engineering and design to ensure AI experiences are trustworthy, controllable, and aligned with enterprise requirements. Customer & Market Insight - Partner with customers to understand how teams create, review, and ship code day-to-day - including collaboration and governance needs - and use those insights to reduce PR friction, improve usability, and guide roadmap priorities. - Drive competitive intelligence across source control and adjacent developer workflow tooling (code review, code quality, policy/governance, security signals, and AI-assisted development); translate insights into clear priorities and differentiation. Execution Excellence - Write and manage technical requirements/specs; partner closely with engineering on feasibility and architectural tradeoffs to ship high-quality releases. - Drive execution with urgency: anticipate risks, unblock dependencies, and communicate tradeoffs and timelines clearly across engineering, field, and leadership stakeholders. - Collaborate cross-functionally with GTM, PMM, and DevRel to drive adoption and craft technical narratives that resonate with developers and technical buyers. About you - You’re a developer at heart, passionate about improving the end-to-end software delivery experience. - You’re a highly technical PM, comfortable going deep on architecture, scalability, reliability, and systems tradeoffs. - You’re AI-native in how you work: you leverage modern tools (e.g., coding copilots, automation, agents, prototyping/vibe-coding) to move faster, validate ideas, and increase personal and team throughput - while maintaining quality and rigor. - You can define and deliver AI-assisted product workflows with clear guardrails, evaluation criteria, and success metrics. - You’re comfortable operating as the single product owner in ambiguity; you’re execution-driven, accountable, and a crisp communicator. - You move fast, simplify complexity, and deliver predictably with a high quality bar. - You think in platforms and systems, not isolated features. - You thrive in a high-ownership environment - resourceful, biased to action, and willing to roll up your sleeves. Qualifications - BSc in Computer Science or equivalent experience. - 7+ years total experience, including: - 2+ years in software development or engineering. - 5+ years in product management for developer tools, DevOps, SCM, or CI/CD products. - Proven track record shipping complex products with measurable adoption and impact. - Familiarity with GitHub/GitLab/Bitbucket ecosystems and CI/quality integrations. - Enterprise SaaS governance experience and/or AI-assisted developer workflows is a plus. Work Location - Ideally someone located near Mountain View, CA who can work hybrid from our office but we are open to Remote within North America. What you will have at Harness - Competitive salary - Comprehensive healthcare benefits - Flexible Spending Account (FSA) - Flexible work schedule - Employee Assistance Program (EAP) - Flexible Time Off and Parental Leave - Monthly, quarterly, and annual social and team building events - Monthly internet reimbursement The anticipated base salary range for this position is between $170,000 and $185,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. Pay transparency $170,000—$185,000 USD Harness in the news: - Accelerating Our Mission to Bring AI to Everything After Code - Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation - How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal - Harness Research Shows AI Visibility Crisis Fueling Security Nightmare - Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

• Define and own the institutional product roadmap, translating faculty, administrator, and operational needs into clear priorities • Run structured discovery with university partners and internal stakeholders; define success metrics and translate them into effective product requirements, prototypes, and shipped features • Design experiments to validate product bets, using qualitative signals from partners and quantitative data to make decisions and change course quickly • Serve as the connective tissue between Engineering, Data, and Institutional Partnerships, aligning on priorities, surfacing trade-offs, and unblocking progress • Use AI actively in your product workflow, striving for continual improvement in quality and productivity • Track and communicate progress to partners and internal teams, building the reporting rhythms that keep everyone aligned and informed