Harness

• Generate, review, and deliver accurate customer invoices aligned to contract terms and ASC 606 revenue recognition policies. • Support all billing models including subscription, usage-based, milestone, and professional services; ensure zero contractual mismatches. • Maintain billing system integrity (NetSuite); serve as primary owner of the billing module, managing customer setup, amendments, and terminations. • Proactively identify and resolve billing gaps and exceptions before each period close. • Build strong partnerships with DealOps, Sales Org, Legal, IT, and Finance; communicate clearly and escalate issues with the right context and urgency. • Own the AR aging cycle; monitor outstanding balances, prioritize outreach, and develop tailored collection strategies for key accounts. • Manage the end-to-end cash application process, ensuring timely and accurate posting of bank deposits, wire transfers, and credit card payments to the subledger. • Perform credit reviews for new customers and establish/monitor credit limits to mitigate financial risk. • Resolve payment disputes, credit memos, and refund requests within defined SLAs; partner with Legal and Deal Ops on complex contract interpretations. • Develop and maintain AR dashboards to track key performance indicators (KPIs) including DSO (Days Sales Outstanding), collection efficiency, and aging trends. • Regularly analyze existing billing and AR workflows to identify bottlenecks and implement scalable, automated solutions. • Lead initiatives to streamline the "quote-to-cash" process in collaboration with IT and Sales Operations to reduce manual intervention. • Create and maintain standard operating procedures (SOPs) for all AR and billing tasks, ensuring they are updated as processes evolve. • Complete all billing and AR tasks on schedule, including journal entries for accruals, adjustments, and financial flux analysis. • Maintain audit-ready documentation and support external audit requests (PBC samples, process walkthroughs). • Ensure billing practices comply with ASC 606, SOX controls, and internal company revenue recognition and credit policies.

• Drive adoption and outcomes • Build and run success plans tied to customer goals, milestones, and measurable outcomes • Establish a repeatable operating cadence that keeps onboarding and adoption moving • Monitor engagement and usage signals to proactively remove friction and drive progress • Deliver QBRs and EBRs that connect Harness usage to customer outcomes • Produce crisp BVR style recaps that document value delivered, risks, and next steps • Maintain stakeholder alignment across technical and executive audiences • Maintain clear renewal status, timeline, and risk posture across your portfolio • Surface risk early and coordinate action plans to keep customers on track • Partner closely with Sales to ensure renewals are proactive, clean, and value backed • Drive clear ownership and follow through on customer action items and escalations • Keep customer records accurate and current in Salesforce and Gainsight • Coordinate cross functional resources to unblock customers and stabilize outcomes

Role Description We are seeking an experienced and strategic Counsel to join our Privacy, Security & AI (“PSAI”) Office. In this role, you will play a critical part in guiding our product and AI compliance, supporting global privacy and data protection strategy, and helping shape the company’s approach to responsible and ethical data use. - Advise senior leadership and collaborate with cross-functional stakeholders. - Ensure data practices are aligned with global legal and regulatory obligations, including those around AI governance and advanced technologies. About the role - AI - Support the development and implementation of the AI Governance Program. - Draft and implement AI policies, procedures, and best practices for internal use of AI and product development. - Lead internal awareness campaigns to foster a culture of responsible AI across the organization. - Support AI Use Case Intake Assessments. - Provide AI advice to key stakeholders (product, procurement). - Support customer queries and questionnaires. - Product Compliance - Collaborate closely with product and engineering teams to evaluate and mitigate privacy and AI compliance risks during development and deployment. - Review and assess AI/ML use cases for compliance with legal and ethical standards, including EU AI Act, OECD AI Principles, and NIST AI RMF. - Contribute to the development of governance frameworks for responsible AI, including fairness, explainability, and accountability controls. - Privacy & Data Protection Legal Strategy - Lead complex legal analysis and provide strategic privacy advice on global data protection laws (e.g., GDPR, CCPA/CPRA, LGPD, PIPEDA, APPI), focusing on US federal and state privacy and EU GDPR. - Guide business and technical teams on lawful bases for processing, purpose limitation, transparency, and data minimization. - Evaluate and advise on complex personal data use cases, including sensitive data, automated decision-making, and biometric processing. - Implement best practices around privacy to ensure the competitive edge of the company. - Draft and review breach-related communications, including regulator and data subject notices. - Conduct privacy reviews for third-party vendors and tools to ensure alignment with internal standards and legal requirements. - Drive the development, maintenance, and enhancement of the company’s privacy compliance program. - Maintain and oversee updates to the Records of Processing Activities (ROPA), ensuring accountability documentation is current and complete. - Partner with security, compliance, and product teams to integrate privacy by design into internal processes and external-facing technologies. - Lead and advise on complex Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs). - Oversee and conduct Transfer Impact Assessments (TIAs) to assess and document data transfer risks. - Manage Legitimate Interests Assessments (LIAs) and ensure robust justification and safeguards are in place. - Identify privacy and AI-related risks and recommend scalable mitigation strategies across the organization. - Audits, Monitoring & Regulatory Readiness - Support or lead the legal function in responding to privacy audits, regulator inquiries, and due diligence requests. - Prepare documentation, gap analyses, and remediation plans to ensure audit readiness. - Track and interpret global privacy and AI regulatory developments, and support internal implementation efforts. Qualifications - Qualified lawyer (active bar membership in at least one jurisdiction). - 1-3+ years of legal experience, with a focus on privacy, data protection, and technology law. - Deep understanding of GDPR, CCPA/CPRA, and global privacy frameworks. - Preferred experience with FedRamp, PCI DSS, and ISO frameworks. - Extensive experience with PIAs/DPIAs, TIAs, LIAs, and cross-border data transfer mechanisms. - Strong understanding of privacy issues in product development, data science, and AI applications. Preferred - CIPP/E, CIPP/US, and AIGP. - Direct experience working with or interpreting AI legal and regulatory frameworks (e.g., EU AI Act). - Strong negotiation skills, particularly in data protection clauses and international data transfer agreements. Work Location - Remote within France, Spain, Germany, or the UK.

Role Description We are seeking a highly motivated Software Engineer to join our Code Science team. You will be responsible for developing and maintaining open and closed source language frontends for the Joern platform to enable automated software vulnerability analysis by Harness SAST. The work includes interfacing with compiler and parser libraries, as well as parser generators. You will collaborate with a distributed remote team around the world, including the open source community, data scientists and machine learning engineers, security researchers, software engineers, etc. Responsibilities - Implement and maintain language frontends for a wide variety of programming languages - Translate source code compiler/parser representation into Joern Code Property Graphs - Keep track of newly-introduced language features and support them in the frontends - Write integration tests to ensure compatibility between frontends and later vulnerability analysis stages - Collaborate with other team members to identify and resolve technical issues and implement new features - Write and maintain technical documentation to ensure consistency and knowledge transfer Qualifications - Master's degree in Computer Science, Software Engineering or a related field, or equivalent experience - Experience in software development in either Scala or Java/Kotlin - Excellent communication and interpersonal skills to work collaboratively with team members - Knowledge of parser generators, compiler programming and program analysis - Knowledge of static program analysis methods is a plus Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

• Design and build full-stack features from UI to API to database using React, NextJS, NestJS, and Postgres • Collaborate cross-functionally with product and design, to solve real customer problems and ship elegant solutions • Maintain and scale infrastructure using Terraform and AWS to ensure uptime, security, and performance • Build reliable and performant APIs using REST and gRPC to support seamless interactions across our ecosystem • Write high-quality, tested code and participate in code reviews and team ceremonies • Contribute to architectural decisions and help improve developer velocity, system resilience, and scalability

Role Description We’re looking for a Full-Stack Software Engineer (Remote, U.S.) to help power the next generation of Harness products. You’ll work across our TypeScript stack—building everything from beautifully responsive UIs in React to scalable, secure backend systems using NestJS, Postgres, AWS, and Terraform. You’ll collaborate closely with engineers, designers, and product managers to deliver polished, high-performing features that connect consumers, nonprofits, and financial institutions through our platform. This is a great opportunity for someone who’s excited about delivering across the stack, owning systems end-to-end, and building products that are elegant, resilient, and impactful. What you’ll do - Design and build full-stack features from UI to API to database using React, NextJS, NestJS, and Postgres - Collaborate cross-functionally with product and design, to solve real customer problems and ship elegant solutions - Maintain and scale infrastructure using Terraform and AWS to ensure uptime, security, and performance - Build reliable and performant APIs using REST and gRPC to support seamless interactions across our ecosystem - Write high-quality, tested code and participate in code reviews and team ceremonies - Contribute to architectural decisions and help improve developer velocity, system resilience, and scalability Qualifications - Required: - 3+ years of experience building and maintaining web applications at scale - Proficiency with React, NextJS, and TypeScript for frontend development - Experience working with Node.js frameworks (preferably NestJS) and Postgres - Solid understanding of REST APIs - Strong communication and collaboration skills - Passion for building intuitive, secure, and user-focused products - Preferred: - Familiarity with Terraform and AWS for infrastructure-as-code and cloud management - Experience with gRPC APIs - Experience in a startup or high-growth environment - Exposure to CI/CD workflows, monitoring tools, and on-call rotations - Familiarity with security and compliance standards (e.g., SOC 2, GDPR, ISO 27001) - Experience mentoring junior developers or leading feature-level projects Compensation - $115,000-135,000 - This position requires candidates that are located and legally authorized to work in the United States. - Starting pay will be determined based on job-related skills, experiences, qualifications, work location, and market conditions. - The current salary range for this position is $115,000–$135,000 USD per year plus an equity compensation package. Equal Employment Opportunity Harness is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

• Lead live training sessions with presence and credibility: new hire bootcamps, ongoing skill workshops, objection-handling labs, and deal reviews. • Own a meaningful portion of how new AEs and SEs come up to speed at Harness. • Design and run a cohesive intermediate and ongoing development program that meets reps at their actual stage. • Identify skill gaps through call reviews, rep feedback, and sales leader input. • Partner with our CRO and sales leadership to extend and reinforce the leadership development program.

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary The Sales Engineer lives and works in the intersection between sales and engineering. The ideal candidate must be able to articulate technology and product positioning at the executive, business and technical levels. Sales Engineers are the primary technical support for the sales force and are responsible for actively driving and managing the technology evaluation stage of the sales process. They are there to ensure success with all Harness customers and strategize with their sales counterparts to steer customers to a commercial relationship. About The Role - World class presentation skills in delivering presentations/demos of our platform - Able to work with customers directly to debug common errors - Ability to tie business problems to technical solutions - Capable of understanding and articulating technology value propositions - Drive complex technical engagements with customers to prove the value of Harness solutions About You - You will be responsible for delivering a great product demonstration which tells a story of how our software provides value to our customer - You will be responsible for representing the product to customers and at field events such as conferences, seminars, etc. - You will remain knowledgeable and up-to-date on changes and developments on our technologies - You either actively develop software, have a prior background as a developer, or worked with developers in a DevOps role - Strong cloud knowledge, you worked with infrastructure automation such as Terraform - You are able to respond to functional and technical elements of RFIs/RFPs - You are able to convey customer requirements to Engineering teams - You are able to travel throughout a sales territory with minimal restrictions and occasionally on short notice Location - This role will be remote based out of Ohio Valley What You Will Have At Harness - Competitive salary - Comprehensive healthcare benefits - Flexible Spending Account (FSA) - Employee Assistance Program (EAP) - Flexible Time Off and Parental Leave - Quarterly Harness TGIF-Off / 4 days - Monthly, quarterly, and annual social and team-building events - Recharge & Reset Program - Monthly internet reimbursement - Commuter benefits Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The OTE Range is $220,000 - $290,000 A valid authorization to work in the U.S. is required Harness in the news: - Accelerating Our Mission to Bring AI to Everything After Code - Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation - How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal - Harness Research Shows AI Visibility Crisis Fueling Security Nightmare - Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

• Own the go-to-market story for Harness Internal Developer Portal • Drive messaging, competitive positioning, sales enablement, customer storytelling, and analyst engagement • Partner with Product to bring customer and market insights directly into roadmap decisions • Develop thought leadership assets: blogs, briefs, videos, presentations, and campaigns • Perform funnel analysis to uncover optimization opportunities and drive adoption

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary Harness is looking for a high-energy Partner Marketing Manager to drive pipeline growth through events and partner programs. You'll translate regional sales goals into programs that deliver real results — combining field events and partner campaigns to strengthen how Harness lands in key markets. You'll own regional field marketing — planning, promoting, and showing up at events — while also running co-branded campaigns with our strategic partners. Expect to be hands-on, travel regularly (up to 25%), and work shoulder-to-shoulder with Sales and Partner teams. About the role Events & Field Marketing - Own the full lifecycle of field events: executive roundtables, ancillary events at industry conferences, webinars, and customer gatherings — from planning through post-event reporting. - Partner with Sales leadership to align events to target accounts and regional pipeline priorities. - Drive registration-to-attendance conversion and ensure tight sales follow-up after every program. - Build repeatable playbooks so successful programs can scale across regions. Partner Marketing - Work with cloud and technology partners to plan and execute joint events, co-branded campaigns, and MDF-funded programs. - Create and maintain partner-facing assets: co-branded decks, one-pagers, email templates, and battlecards. - Coordinate a partner marketing calendar with the Partner team and align with partner sales on pipeline goals. Measurement - Track pipeline sourced, opportunity influence, conversion rates, and ROI across all programs. - Manage your event and partner marketing budget with a focus on efficiency and measurable return. About you - 5+ years in B2B field marketing, partner marketing, or demand generation. - Hands-on experience running in-person and virtual events that directly generated pipeline. - Comfort managing multiple programs simultaneously — you're organized and don't need to be told what to do next. - Experience working closely with Sales and Partner teams to tie marketing activity to revenue. - Analytical instinct: you measure what matters and cut what doesn't. - Willingness to travel up to 25%. - Background in DevOps, cloud, developer tools, or enterprise SaaS is strongly preferred. Bonus - Experience building marketing programs with cloud providers, SIs, or resellers. - Familiarity with Salesforce, marketing automation, and event management platforms. Work Location - Remote within the US with a strong preference for someone located on the east coast. What you will have at Harness - Competitive salary - Comprehensive healthcare benefits - Flexible Spending Account (FSA) - Flexible work schedule - Employee Assistance Program (EAP) - Flexible Time Off and Parental Leave - Monthly, quarterly, and annual social and team building events - Monthly internet reimbursement The anticipated base salary range for this position is between $150,000 and $165,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. Pay transparency $150,000—$165,000 USD Harness in the news: - Accelerating Our Mission to Bring AI to Everything After Code - Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation - How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal - Harness Research Shows AI Visibility Crisis Fueling Security Nightmare - Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.