This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Naveris is seeking a Clinical Operations Associate to join our Business Operations team. The Clinical Operations Associate will collaborate directly with ordering providers and sales team to ensure a streamlined and efficient ordering process, helping patients undergoing surveillance for HPV-driven cancers benefit from routine NavDx testing. Candidates should be highly organized and analytical self-starters who bring a positive attitude, integrity, and enthusiasm as we advance cancer surveillance and patient care. Reporting to the Clinical Operations Manager, the Clinical Operations Associate will: - Collaborate closely with ordering providers and the sales organization to deliver streamlined and efficient operational support for NavDx test orders, focusing on cancer recurrence monitoring. - Coordinate closely with field-based Product Development Managers, Naveris Patient Navigation Specialists, and clinical staff in provider offices to ensure consistent patient access and seamless ordering processes for NavDx testing. - Equip medical practices and ordering providers with relevant resources and information to support optimization of their NavDx surveillance testing protocols. - Build and maintain trusting relationships with contacts at ordering accounts to ensure seamless and efficient NavDx test ordering, reporting, and patient management. - Collaborate closely with the sales team, Patient Navigation team, and clinical teams to proactively communicate with customers and patients to ensure appropriate access to NavDx testing. - Monitor and analyze physician ordering patterns, proactively identifying practices that could benefit from enhanced collaboration or additional operational support. - Ensure data integrity and accuracy within our systems through diligent data entry, verification, and maintenance. - Drive provider portal adoption and customer satisfaction by responding promptly to incoming inquiries, addressing technical questions, and facilitating efficient order processing. - Work closely with the CLIA laboratory team, reimbursement team, and providers to ensure test order accuracy and avoid test processing and claim processing delays. - Maintain physician notification settings to ensure timely and accurate communication of surveillance testing results. - Provide clear guidance, onboarding assistance, and ongoing operational support to new physicians and clinical teams implementing NavDx surveillance protocols at their institutions. - Identify opportunities to streamline ordering processes and recommend improvements to enhance the overall customer and patient experience. - Execute special projects as directed by Business Operations leadership to drive efficiency and support achievement of company objectives. Qualifications - Bachelor’s degree required, or equivalent combination of education and commensurate professional experience. - 2-5 years of successful full-time work in a fast-paced environment with a focus on clinical operations or analytics. - Experience working in commercial-stage, high-growth life sciences or diagnostics companies, or in a physician office, clinic, or hospital providing support for patients and healthcare providers. - Experience with Excel, Salesforce.com, Tableau and/or other business intelligence tools. - Effective communicator with demonstrated ability to engage with customers. - Experience engaging with healthcare professionals (nurses, physician assistants, physician office staff) is highly beneficial. - Consistently operates at the highest level of integrity and does not compromise ethical standards. - Proficiency in Excel, Salesforce.com, and Tableau with the ability to analyze data, create reports, and manage dashboards. Requirements - Compliance with legal and regulatory requirements of HIPAA. - Acceptance and adherence to all policies and standards at Naveris. - Responsibility for reporting any suspected violations or abuse. - Completion of HIPAA training when joining the company. Company Description Naveris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We don’t just accept differences - we celebrate and support them. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

About Leap Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal. Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach: eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for. We’re proud to partner with numerous Fortune 500 companies and leading TPAs. Each patient we serve creates immediate ROI: lower costs, improved access, and better care. Join us as we redefine what’s possible in specialty care. About the Role The Clinical Intake Coordinator ensures members are successfully onboarded into care by collecting complete and accurate intake information and preparing each case for a seamless transition to the care team. You will engage members directly, gather and validate intake documentation, and deliver high-quality handoffs that allow Care Guides to begin ongoing care without additional follow-up. The role partners closely with Care Guides, Member Growth, and Care Operations to move members efficiently through the intake pipeline. This position reports to the Care Guide Clinical Manager. Key Responsibilities Member Engagement & Intake - Conduct proactive outreach to members via phone, SMS, and email to collect required clinical intake information. - Serve as the primary point of contact for patient inquiries, delivering clear and empathetic communication throughout the intake process. - Gather and validate patient demographic, clinical, and treatment information required to initiate care. Care Coordination & Scheduling - Schedule and confirm treatment appointments while coordinating with nursing agencies and infusion providers. - Verify medication receipt and ensure patients understand treatment preparation requirements prior to therapy. - Prepare comprehensive handoffs to Care Coordinators, including intake summaries, supporting documentation, and next steps. Insurance & Authorization Support - Verify member eligibility and benefits, confirming insurance coverage, payer details, and cost-sharing information needed to initiate care. - Support preparation of prior authorization documentation and track authorization, renewal, and extension status. Operational Excellence & Compliance - Identify and escalate urgent clinical or safety concerns to licensed clinical staff according to protocol. - Maintain accurate documentation across CRM and EHR systems to ensure continuity of care. - Uphold strict HIPAA compliance and member privacy standards in all communications and records. Qualifications Required: - Active certification or licensure as a Medical Assistant (CMA/RMA), Licensed Practical Nurse (LPN), or Pharmacy Technician (CPhT or state-licensed). - 2+ years of experience in patient intake, care coordination support, or member outreach within a healthcare environment. - Experience verifying insurance benefits and supporting prior authorization workflows. - Familiarity with infusion therapy concepts or specialty medication workflows. - Strong written and verbal communication skills with the ability to build trust with patients remotely. - Experience using CRM, EHR, or healthcare operations systems. Preferred: - Experience in infusion centers, specialty infusion programs, or virtual care operations. - Experience working in a healthcare startup or fast-paced care delivery environment. - Spanish fluency (spoken and written). At Leap, we’re building an outlier company with real impact — and that takes focus, energy, and commitment. If that excites you, we’d love to hear from you. Leap is an equal opportunity employer and welcomes applicants from all backgrounds. We’re committed to building a team that reflects a diversity of perspectives, experiences, and identities.

Description ABOUT VISANTE We are relentless in solving the most complex challenges in health system pharmacy—designing pharmacy footprints that meet our clients where they are today and position them to win tomorrow. Our work delivers measurable financial gains, operational excellence, and an elevated patient experience. We set ambitious goals, move with urgency, and create extraordinary value. Obsessed with client impact, we thrive in a collaborative, innovative culture where deep expertise turns insight into action. We’re proud of the results we deliver and the trust we earn—fueling sustained growth and exceptional client satisfaction. Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives. ABOUT THE POSITION (Remote) The Director of Quality and Clinical Programs provide strategic and operational oversight of all clinical programs, quality, and safety functions across all field services clients. This role provides strategic leadership for clinical teams while driving evidence-based practice, care standardization, and a culture of high reliability. The Director, in collaboration with client clinical and quality leadership, ensures that all clinical services are delivered in alignment with established quality benchmarks, regulatory expectations, and patient-centered best practices. In partnership with clients, the Director oversees governance activities including clinical pathways, compliance with competency and training programs, case conferences, escalation protocols, and other structures that promote consistent, high-quality patient outcomes and seamless coordination of care. This leader holds primary accountability for the organization’s quality, safety, regulatory, and accreditation performance. Core responsibilities include oversight of policy management, infection prevention and surveillance, quality related event and near-miss review, root cause analysis, REMS program adherence, clinical protocol development, and end-to-end quality program management. The Director works cross-functionally with client quality departments, clinical pharmacy leaders, and operational leaders to advance clinical excellence, support industry and regulatory collaborations, and ensure operational readiness across all quality and clinical domains. Principle Duties and Responsibilities - Lead the organization’s quality management program, including metric development, monitoring, and reporting. - Oversee safety programs through review of quality related events, medication errors, near-miss trends, adverse events, infection prevention initiatives, and implementation of improvement actions. - Ensure ongoing regulatory and accreditation readiness through policy management, documentation oversight, and compliance monitoring. - Partner cross-functionally with client quality teams and clinical pharmacy departments to align standards, improve outcomes, and support operational excellence. - Cultivate industry partnerships and contribute to clinical strategy, new therapy program development, and organizational growth initiatives. - Lead and advance comprehensive clinical practice strategy to ensure consistent, evidence-based care across all therapy types. - Direct the creation, maintenance, and governance of clinical therapy protocols, formulary standards, REMS processes, and anaphylaxis preparedness. - Facilitate interdisciplinary clinical case conferences. - Facilitate the clinical escalation pathway for complex patients or high impact clinical or quality events. - Ensure clinical personnel (pharmacists, nurses, and dieticians) maintain high clinical competency and standardized practice. Requirements Education Required: BS or PharmD from an accredited college of pharmacy. Preferred: Master’s degree preferred (e.g., MBA, MHA, MS in Organizational Leadership, or related discipline). Experience Required: 5+ years of progressive experience in specialty and/or infusion pharmacy, including clinical program oversight and interdisciplinary collaboration. 2+ years of leadership experience supporting clinical governance, protocols/standards, and quality or accreditation activities. Demonstrated experience leading or supporting accreditation readiness, quality management, event review/RCA, and policy governance. Preferred: Demonstrated expertise with sterile compounding quality systems and USP 797/800 practices. Experience partnering with client quality departments and multi-entity clinical pharmacy leadership. Credentials Preferred: Board Certification (BPS certification). CPHQ (or comparable quality credential). Lean Six Sigma (Green Belt/Black Belt). Licensure Required: Active, unrestricted pharmacist license (RPh) in at least one state; ability to obtain additional licensure as needed. Special Skills: - Exceptional communication, collaboration, and project management abilities with a strong capacity to influence teams without direct authority. - Proven leadership skills, including building, developing, and managing high-performing teams. - Demonstrated success improving quality outcomes via data-driven process improvement programming. - Ability to drive consistent performance and service quality across diverse Field Services client engagements. - Strong focus on clinical excellence, regulatory/accreditation readiness, and quality management Compensation and Benefits: We offer competitive salary and benefits for this full-time salaried role. Equal Opportunity Statement: Visante is an equal opportunity employer. Visante’s people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Job Title Clinical Specialist I, CPT - Columbia, SC Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year - An excellent retirement savings plan with high employer contribution - Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Neuromodulation Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum. The Opportunity Our team is actively recruiting for a Clinical Specialist I, CPT in Columbia, SC. As a member of the clinical support team, is responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography. Performs work that involves a high degree of independence. Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency. What You’ll Work On - Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s). - Assist Territory Managers in after-hours call support and activities. - Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers. - Proficient in complex programming, case support. - Works seamlessly with Territory Manager(s) allowing them increased selling time. - Will foster high trust relationships with customers, including the regional team members. - Will begin to conduct PCP work and educational in services, as directed. - As directed by sales manager, contacts, visits, and engages clients and potential clients in the Company’s products and addresses any client questions and concerns. - Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting. - Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity. - Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts. - Collects and studies information about new and existing products and monitors competitor sales, prices, and products. - Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices. - May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments. - Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line. - Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. - Provides sales support, clinical in-services, training, and guidance to current or potential customers. - Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. - Performs other related duties and responsibilities, on occasion, as assigned.  - Ability to travel 25% within assigned region and/or outside assigned region.    Required Qualifications - Associates Degree or technical certification; preferred Bachelor’s Degree. - 1 - 2 years’ work experience, strong preference collaborating with patients in clinical setting. - The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space. - Strong clinical skills. - Excellent organizational, time management and prioritizing skills. - Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization. - Capable of building strong working relationships with internal/external customers. - Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and or delays. - Accustomed to tight deadlines and managing multiple tasks. - Strong sense of urgency. - Ability to work in a highly matrixed and geographically diverse business environment. - Ability to work within a team and as an individual contributor in a fast-paced, changing environment. - Ability to leverage and/or engage others to accomplish projects. - Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization. - Multitasks, prioritizes, and meets deadlines in timely manner. - Capable of engaging customers in selling conversations as needed and as directed by Territory Manager. Preferred Qualifications - Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN). - Experience working in a broader enterprise/cross-division business unit model preferred. - 1-3 years’ experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews. The base pay for this position is $61,300.00 – $122,700.00In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: NM Neuromodulation LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 25 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf