All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified. About the Role: As a Business Development Representative (BDR) at JumpCloud, you will play a crucial role in driving the company's growth by proactively identifying, engaging, and qualifying new business opportunities within the US market. Reporting to the Business Development Manager, you will be responsible for consistent outbound outreach and the ability to find and qualify leads that directly contribute to JumpCloud's expanding customer base. This is a new position with a significant impact on our success in North America. Key Responsibilities - Purpose: This role offers a significant opportunity to directly impact JumpCloud’s strategic growth in the North American market. By generating and qualifying high-potential leads, you will be instrumental in expanding our customer footprint and enabling more organizations to securely manage their IT environments. - This position is ideal for an ambitious, results-driven professional who thrives on the challenge of initiating new relationships and contributing to tangible business outcomes. You will find energy in consistent outreach, the ability to qualify valuable prospects, and seeing your efforts directly translate into pipeline generation and new paying customers Deliverables - Conduct Targeted Prospect Research: Continuously research and identify new target accounts and contacts within the US market that align with JumpCloud’s Ideal Customer Profile (ICP) using tools like LinkedIn Sales Navigator, ZoomInfo, and other intelligence platforms. - Execute Multi-Channel Outreach Campaigns: Consistently engage prospects through personalized cold calls, emails, and social media messaging to initiate conversations and uncover potential business needs. - Qualify Outbound Leads: Apply a structured qualification framework (e.g., BANT, MEDDPICC) to assess prospect interest, needs, budget, authority, and timeline to determine sales readiness before scheduling meetings for Account Executives. - Articulate JumpCloud's Value Proposition: Clearly and concisely communicate JumpCloud's mission and how its solutions address specific IT and security challenges faced by prospects. - Schedule and Confirm Qualified Meetings: Coordinate and confirm introductory meetings or demonstrations for the sales team, ensuring prospects are properly briefed and prepared for the next stage of the sales process. - Maintain Accurate CRM Records: Diligently log all prospecting activities, communications, and lead qualifications within the CRM system (e.g., Salesforce) to ensure data integrity and provide clear visibility into pipeline development. - Collaborate with Sales and Marketing Teams: Participate in regular syncs with Sales and Marketing to share market insights, provide feedback on lead quality, refine messaging, and optimize demand generation strategies Key Performance Indicators - Generate Qualified Pipeline within US Market: Within the first 6 months, consistently achieve monthly targets for Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs) that convert into sales opportunities, contributing directly to pipeline generation for the US sales teams. Success is measured by the volume and quality of qualified meetings scheduled and the conversion rate to sales pipeline. - Execute High-Volume, Consistent Outreach Campaigns: By the end of month 3, establish and maintain a rigorous daily outreach cadence across multiple channels (phone, email, social selling) to engage a diverse set of prospects in both US. Achieve established metrics for outbound activity, response rates, and meeting booked. - Develop and Qualify New Business Opportunities: Within the first 6-12 months, demonstrate a strong ability to identify, research, and qualify potential leads, ensuring they align with JumpCloud’s Ideal Customer Profile (ICP) and possess clear pain points that JumpCloud’s solutions can address. Successfully handover qualified opportunities to the sales team, resulting in progression through the sales cycle. Required Skills and Qualifications - Technical Skills: - Proficiency with CRM software (e.g., Salesforce) for pipeline management and activity tracking - Experience with sales engagement platforms (e.g., SalesLoft, Outreach) and prospecting tools (e.g., LinkedIn Sales Navigator, ZoomInfo) - Soft Skills: - Exceptional English written and verbal communication skills, with a focus on clear and concise messaging - Strong active listening skills and the ability to ask probing questions to uncover needs - Resilience and persistence in a fast-paced, target-driven environment - High degree of curiosity and a passion for continuous learning - Ability to work independently while also being a collaborative team player - Experience: - 1-3 years of experience in a Business Development Representative (BDR) or Sales Development Representative (SDR) role, preferably in a SaaS or technology company - Demonstrated track record of achieving or exceeding lead generation/pipeline targets - Experience selling to or engaging prospects in the US and LATAM markets is highly desirable - Fluency in both English and Spanish; Portuguese language skills a plus #LI-JG1 Where you’ll be working/Location: JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud®? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time. JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" #LI-Remote #BI-Remote

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