This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description WSDOT is currently seeking a Communications Manager to lead the Southwest Region’s Communications and Government Relations program and guide strategic communications for some of the region’s most visible and complex transportation initiatives. The Southwest Region includes Clark, Cowlitz, Lewis, Skamania, Wahkiakum, Pacific, and Klickitat counties, including the Vancouver portion of the Portland/Vancouver metro area and six bi-state crossings of the Columbia River. This position exercises sole responsibility for the strategic direction of regional communications, integrating political, media, and public engagement strategies. The Communications Manager advises regional leadership on messaging for high-profile projects, emergencies, and policy initiatives, while building strong relationships with media, elected officials, partner agencies, stakeholders, and the public. This role leads a high-performing communications team and coordinates messaging across headquarters, other regions, and external partners to ensure consistent, accurate, and timely communications. By providing clear, strategic guidance and proactive engagement, the Communications Manager helps strengthen public trust, support safety, and ensures communities, stakeholders, and travelers have the information they need to make informed transportation decisions. What to Expect - Lead a team of Communications Consultants, setting priorities, coaching staff, and planning resource over a multi-year horizon. - Develop and implement long-range strategic communications and community engagement plans, while also managing messaging for emergencies, construction milestones, incidents, and high-visibility projects. - Build and maintain collaborative relationships with media, partner agencies, businesses, elected officials, stakeholders, and the public, including cross-state coordination in the Portland/Vancouver metro area. - Advise regional leadership on communications strategy, including political, media, and public engagement considerations, exercising sole responsibility for regional communications decisions. - Manage communications budgets and oversee consultant contracts to support strategic objectives. - Serve as the region’s primary Public Information Officer for major projects, incidents, and high-profile initiatives. - Monitor public perception and media coverage, lead public outreach initiatives, support Title VI reporting, and develop engagement strategies related to Complete Streets and the HEAL Act. - Provide backup communications support for other regions during emergencies or staff shortages, ensuring consistent agency messaging. Qualifications - Advanced Communications Practice: Demonstrated expertise in planning, developing, and delivering effective communications for complex organizations, including journalism standards, public-sector or private-sector messaging, media relations, marketing, social media, web content, and spokesperson responsibilities. - Strategic and Tactical Planning: Demonstrated ability to develop and implement communications and community engagement strategies that balance long-term objectives with short-term needs, such as construction milestones, emerging issues, and emergency response. - Leadership and People Management: Advanced ability to lead and support a team by assigning work, setting priorities, building strong working relationships, and fostering collaboration, accountability, and inclusion. - Media, Stakeholder, and Public Engagement: Demonstrated ability to build and maintain productive relationships with internal and statewide WSDOT communications teams, news media, partner agencies, elected officials, community stakeholders, businesses, and the public, and to translate complex information into clear, accessible messaging. - Problem-Solving and Decision-Making: Proven ability to analyze communications challenges, assess risk, make sound decisions under pressure, and adapt strategies in fast-changing or high-visibility environments. - Policy and Public Trust: Demonstrated ability to support outreach efforts, align messaging with organizational policies and statutory requirements, and monitor public perception to maintain credibility and public trust. - Growth Mindset: Actively demonstrates a commitment to learning and growth. - Service-Oriented: Takes action to meet the needs of others. Requirements - Ability to be available on a 24/7 basis to respond to media inquiries and support communications during emergency or critical incidents, including traveling to incident locations on short notice when needed. - Ability to traverse rough, steep, and uneven terrain. Preferred Qualifications - Strategic Communications Expertise: Ability to develop and deliver effective communications for complex organizations, including media relations, government relations, community engagement, and emergency communications. Education or experience demonstrating these competencies will be considered. - Policy Awareness: Familiarity with statewide policy initiatives such as Complete Streets and the Healthy Environment for All (HEAL) Act, including experience developing outreach strategies or communications plans that align with these programs. - Community Engagement & Environmental Justice: Experience coordinating public engagement for transportation projects with an emphasis on environmental justice and involving diverse communities and stakeholders. - Crisis Communications: Experience successfully leading crisis communications efforts during a multi-agency emergency response. - Emergency Management Training: Completion of the Federal Emergency Management Agency (FEMA) Emergency Management Institute’s (EMI) Advanced Public Information Officer training. - Government Relations & Legislative Awareness: Knowledge of the legislative process and the ability to navigate complex political environments, including experience working with elected officials to achieve positive outcomes. - Written Communication: Demonstrated ability to persuasively and clearly communicate in writing for both internal and external audiences. Benefits - Work-Life Balance: We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle. - Paid Leave: In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year! - Tuition Assistance: Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness. - Plan For Your Future: WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more.

About OpenLoop OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. About the Role OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. The Head of External Communications will be the chief architect of our public narrative, ensuring OpenLoop is recognized as the essential infrastructure for the future of healthcare. This is a high-autonomy role designed for a seasoned PR expert who can operate as both a strategic counselor to the C-suite and a relentless executor of our media engine. You will be the primary point of contact for all outward-facing dialogue, possessing the mandate to shape our media presence, orchestrate our PR agency’s efforts, and safeguard our reputation during critical industry shifts. This position demands a rare mix of high-level narrative strategy and "in-the-trenches" execution. Reporting to our Chief Commercial Officer, you will have the creative and operational freedom to build a world-class communications arm that bridges the gap between technology and patient care at a national scale. What You'll Do - Define and defend the OpenLoop narrative, building a versatile messaging house that resonates with healthcare executives, policy makers, and the modern clinician. - Direct our external PR partners with total oversight, shifting them from reactive support to proactive growth drivers by setting high-bar objectives and tracking tangible reputational ROI. - Drive a high-velocity media relations engine, leveraging your personal "black book" of deep-rooted connections with healthcare, tech, and business journalists to secure category-defining coverage. - Serve as the definitive gatekeeper for all external press inquiries, ensuring every public touchpoint is deliberate, accurate, and aligned with our long-term objectives. - Lead the "Rapid Response" team as a sovereign authority during sensitive or high-pressure events, providing steady counsel to the board and crafting the communications that maintain market trust. - Empower our executive bench through comprehensive media coaching and the development of high-impact thought-leadership platforms that position our leaders as industry visionaries. - Monitor the pulse of the digital health sector, identifying emerging trends and regulatory movements that OpenLoop can, and should, influence. - Architect the future of the communications function, identifying the talent, budgets, and AI-driven tools needed to support our trajectory as we enter new markets. - Other duties as assigned. Who You Are - A PR powerhouse who doesn't wait for permission to pursue a story and understands that in healthcare, trust is the ultimate competitive advantage. - A master of nuance who can take the technical and legal aspects of telehealth and turn them into human, accessible stories that inspire confidence. - A high-stakes navigator who remains unfazed by complex media environments and knows exactly how to steer a conversation back to the core mission. - A systems-oriented leader who builds repeatable frameworks for communication rather than relying on one-off "viral" moments. - Deeply curious and autonomous, possessing the gravitas to advise senior leadership and the grit to lead the charge when a crisis or opportunity breaks at midnight. Required Qualifications - 10+ years of professional experience in corporate communications, public relations, or journalism, with a heavy emphasis on healthcare or highly regulated B2B tech. - Proven track record of autonomy, having previously built or significantly transformed a communications function within a high-growth environment. - Exceptional mastery of crisis and issues management, with documented experience protecting brands through periods of intense public or regulatory scrutiny. - Demonstrated success managing PR agencies as a sophisticated client, with a focus on accountability and performance-led outcomes. - Sophisticated writing and storytelling ability, capable of shifting tones between a technical whitepaper and a high-profile media interview for the CEO. Our Benefits In addition, for salaried positions you would also be eligible for: - Medical, Dental, and Vision plans - Flexible Spending/Health Savings Accounts - Flexible PTO - 401(k) + Company Match - Life Insurance, Pet insurance, and more Our Company We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you.

• Develop and execute integrated campaigns across owned, earned, and paid channels (website, email, social, and digital media) that support brand awareness and business objectives • Support website and digital content strategy by contributing to messaging, campaign pages, and performance-driven content that aligns with go-to-market priorities • Develop and execute strategic communications plans for external audiences, including media relations, press releases, and stakeholder engagement to enhance company visibility and reputation • Serve as a key point of contact for media interactions, managing inquiries, coordinating interviews, and ensuring consistent messaging • Partner with marketing leadership to align brand messaging and communications strategies across all external channels and campaigns • Collaborate with executive staff to develop key messaging themes and narratives that support company goals and product launches • Oversee the creation of high-quality content including executive communications, press releases, customer announcements, blog posts, and thought leadership articles • Support internal communications initiatives to promote organizational alignment, employee engagement, and company culture • Support executive preparation for media interviews, speaking engagements, and industry events • Manage relationships with external PR agencies, media organizations, and communication vendors • Promote events, conferences, and tradeshows through targeted communication activities • Other duties as assigned

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." The Communications Specialist is a key strategic partner responsible for driving clarity, consistency, and engagement across the organization. This role serves as a bridge between leadership and the business by managing the internal knowledge hub (OneAmbius), designing high-impact visual presentations, and ensuring that all internal and external communications reflect the professional standards of the brand. Duties & Responsibilities - Act as the primary administrator for the Google Sites intranet; managing layout, visual hierarchy, and content updates to ensure colleagues stay informed and connected. - Partner with leadership to translate complex data and business strategies into professional, high-impact presentations (Google Slides/PowerPoint) for internal meetings and town halls. - Develop and execute internal newsletters, cultural updates, and organizational announcements using tools like Mailchimp to drive high employee engagement and sentiment scores. - Assist department leaders in drafting internal memos and announcements to ensure alignment with the broader organization's vision and tone. - Draft and refine the "voice" of customer-facing communications regarding invoicing and e-service templates, ensuring the tone is professional, helpful, and mirrors the brand's premium standards. - Act as a brand steward, ensuring all customer-facing touchpoints—from social media to service notifications—adhere to the established brand voice. - Coordinate with the Internal Communications team to ensure all Ambius-specific messaging aligns with broader company-wide standards and strategic pillars. - Maintain a centralized communications calendar shared with the internal communications team to provide full visibility into all activity, preventing "message fatigue" among colleagues. - Participate in regular cross-functional communication syncs to share best practices and ensure brand voice consistency across different business units - Participate in regular cross-functional communication syncs to share best practices and ensure brand voice consistency across different business units Candidate Requirements Education - Bachelor's degree in communications, public relations, or other relevant field OR equivalent years of experience. Equivalent years of experience are defined as one year of applicable professional experience for each year of college requested. Experience - A minimum of 3-5 years in a corporate communications or agency environment. - Hands-on experience with Mailchimp or similar platforms, including audience segmentation, template design, and analytics (open/click rates). - Familiarity with Canva or Adobe Express to create clean, professional headers for newsletters and announcements. Skills & Competencies - Advanced proficiency in Google Sites (intranet architecture), Google Slides (presentation design), and Google Docs. - Ability to create professional, brand-aligned visual assets using tools like Canva, Adobe Express, or similar design software. - Skilled in organizing complex information into intuitive, easy-to-navigate digital layouts (specifically for internal knowledge hubs). - Exceptional ability to draft clear, compelling narratives for diverse audiences, ranging from executive leadership to frontline employees. - Comfortable collaborating with cross-functional leaders (IT, Marketing, Finance) to gather information and align messaging. - Strategic alignment mindset, ensuring that local initiatives are always viewed through the lens of the company’s overall communication strategy. - Strong organizational diplomacy with the ability to negotiate timing and placement of messages within the broader corporate communications ecosystem. - Agility in workflow management, specifically the ability to pivot communication schedules based on real-time organizational priorities and urgent updates. - A self-starter who identifies communication gaps and independently proposes creative solutions. - Ability to distill complex corporate initiatives into simple, actionable, and engaging messages. Base Pay Range Yearly: $70,000.00 - $96,000.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes:  Professional and Personal Growth - Multiple avenues to grow your career - Training and development programs available - Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness - Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 - Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement - 401(k) retirement plan with company-matching contributions Work-Life Balance - Vacation days & sick days - Company-paid holidays & floating holidays - A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work.  Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.