Senior Sales Operations Analyst Reports to: VP, Sales Build an Aviation Career You’re Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term. As a Senior Sales Operations Analyst, you’ll be responsible for providing critical support to Regional Sales Managers across customer service, program coordination, and sales operations. This position ensures that sales teams are fully enabled to focus on customer acquisition and growth, while the Sales Support Manager manages internal processes, customer follow-up, and cross-functional coordination. What you’ll do: - Manage inbound customer inquiries, ensuring timely, professional responses and issue resolution through coordination with programs, operations, and technical teams. - Track, monitor, and follow up on sales opportunities, renewals, and contracts. - Support forecasting, pipeline management, and CRM reporting (e.g., Salesforce). - Coordinate cross-functional activities, timelines, and deliverables to support sales campaigns, programs, and customer needs. - Partner with Regional Sales Managers and internal teams to ensure contractual and service commitments are met. - Support customer meetings, program reviews, bid development, and contract updates. - Develop and maintain dashboards for sales performance, customer satisfaction, and financials. - Assist with financial analysis, budgets, margins, payment coordination, and collaboration with finance and credit teams. - Resolve customer issues, complaints, disputes, and escalations, contributing to continuous improvement initiatives and enhanced customer experience. - Demonstrate initiative, accountability, and leadership; build cross-departmental relationships; actively participate in meetings and strategy discussions; and model company values and customer-first principles. Basic Qualifications - Bachelor's degree or equivalent combination of experience in sales support, program management, customer service management, or a related field required. - Demonstrated ability to manage multiple priorities and meet weekly and monthly deadlines in a fast-paced environment. - Financial and business acumen with experience in forecasting and reporting, including pipeline tracking and monthly/quarterly business reviews. - Proficiency with CRM platforms (e.g., Salesforce), Microsoft Office (Excel, PowerPoint, Word), and project management tools. - Must be willing to travel occasionally as needed to support Regional Sales Managers and key customer engagements. Desired Skills - Strong planning, organizational, and communication skills. - Strong customer service and relationship management skills. - Open to remote candidates, with a preference for Dallas or San Antonio, TX-based candidates. Benefits that make life better: - Comprehensive Healthcare - 401(k) with 100% company match; up to 5% vested - Paid Time Off starting on day one - Bonus opportunities - Health- & Dependent Care Flexible Spending Accounts - Short- & Long-Term Disability - Life & AD&D Insurance - Learning & Training opportunities Raising the Standard of Excellence since 1911 With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. Inclusivity Is Our Standard It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions and managed services that are easy to buy, deploy, and use. Hundreds of thousands of IT professionals and managed service providers worldwide trust Barracuda to protect and support them. We believe a diverse workforce adds to our collective value and strength, and Barracuda Networks is proud to be an Equal Opportunity Employer.  Position Summary The Channel Operations Analyst – Programs & Incentives plays a critical role in designing, administering, and operating incentive programs that drive Channel performance across Barracuda’s partner ecosystem. This role supports the Channel incentive stack, including rebates, MDF, SPIFFs, and partner program modeling. This position operates as part of a virtual, crossfunctional incentives team, working closely with Incentives and MDF counterparts embedded within Programs, Field Marketing and Sales Compensation teams. The role ensures consistent incentive design principles, operational rigor, and accurate execution across global Channel motions while maintaining strong alignment with Sales Operations, Finance, and Channel leadership. What you’ll be working on - Support the design, administration, and ongoing operation of Channel compensation plans for CBMs and PDMs, including plan mechanics, eligibility rules, and incentive calculations. - Own operational execution for Channel incentives beyond core comp, including partner rebates, MDF programs, SPIFFs, and targeted incentive initiatives. - Partner with Channel leadership and Operations to model incentive scenarios, assess behavioral impact, and support program optimization aligned to business priorities. - Work as part of a virtual incentives pod, collaborating daily with Incentives and MDF resources to ensure alignment, consistency, and clear ownership across programs. - Coordinate with Sales Compensation, Finance, and Systems teams to ensure accurate setup, tracking, and payout of Channel incentives. - Develop and maintain reporting, dashboards, and audit checks to provide visibility into incentive performance, accruals, and payouts. - Support quarterly and annual planning cycles, including incentive design reviews, documentation updates, and stakeholder communications. - Act as an operational point of contact for Channel incentive questions, issue resolution, and continuous process improvement. What you bring to the role - 3–6+ years of experience in Sales Operations, Channel Operations, Sales Compensation, or Incentives within a SaaS or technology environment. - Hands on experience supporting variable compensation plans and incentive programs, preferably within a Channel or partner led go to market model. - Strong analytical and modeling skills, with the ability to translate business goals into clear incentive mechanics and measurable outcomes. - Experience working cross functionally in matrixed or virtual team environments, with the ability to align stakeholders across different orgs. - High attention to detail and operational rigor, with a proven ability to manage complex programs accurately and on time. - Proficiency with tools such as Salesforce, Excel, PowerPoint, and BI/reporting platforms (Power BI preferred). - Clear, professional communication skills, with the ability to explain incentive logic to both operational and leadership audiences. Nice to have - Experience with Channel rebates, MDF programs, or partner program design. - Familiarity with Sales Performance Management (SPM) and Xactly. - Exposure to global Channel programs across multiple theaters (AMER, EMEA, APAC). What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. - Equity, in the form of non-qualified options - High-quality health benefits - Retirement Plan with employer match - Career-growth opportunities - Flexible Time Off and Paid Time Off benefits The anticipated on target earning (OTE) range for this role is $105,000.00 to $135,000.00. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws. At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience. #LI-Remote

• Support the sales team by managing CRM records and overseeing data cleanup initiatives. • Handle sales reporting and execute various sales enablement tasks. • Administer responsibilities related to HR and recruitment. • Ensure CRM records are accurate and well-organized. • Provide relevant lead information and prepare materials for sales calls, meetings, and pitches. • Track key performance metrics for decision-making. • Respond to Tier 1 sales follow-up tasks as needed. • Ensure CRM data and filters are clean and aligned with client development goals. • Enter pet-related M&A transactions and add relevant companies and contacts to the CRM. • Collaborate across teams to ensure smooth workflows and effective communication.

• Act as a Strategic Partner: Join weekly meetings and partner directly with Sales leaders to understand their focus areas and get embedded in the team. • Monitor Performance and Share Insights with Sales Leadership: Review sales performance data and trends weekly and share with sales leaders and managers to direct focus and sales strategies. • Monitor Performance and Share Insights with Senior Leadership: Analyze and communicate larger sales performance trends, strategic insights, and forecasts to leadership, managers, and other stakeholders on a monthly basis to drive the overall success of the Sales Department. • Collaborate Cross-Functionally to Drive Profitability: Be the bridge between the Sales Department and other functions in the business to effectively collaborate on key initiatives that drive the business forward including Underwriting, Finance, Marketing, Technology, Analytics, and the Executive Leadership Team. • Manage and Optimize the Sales Pipeline: Analyze the health and progression of the sales pipeline, identify bottlenecks, and ensure effective lead management. Evaluate the performance of various sales channels and partnerships to recommend optimization strategies. • Support Test and Learn Initiatives: Support sales pilot programs (e.g., new sales strategies, tools, incentive plans) from a testing and data perspective to draw data-backed conclusions on their effectiveness. • Administer Compensation and Awards Plans: Update Presidents Club Leaderboard; compile and submit monthly incentives and sales contest compensation. • Administer CRM Systems: Update Salesforce as needed to support the Sales team. • Perform Ad-Hoc Analysis: Perform in-depth sales analysis and leverage findings to optimize sales effectiveness, productivity, and overall business performance. • Build Comprehensive Tableau and Salesforce Dashboards: In partnership with Sales Leadership and Analytics, build comprehensive dashboards that deliver actionable insights and drive business impact.