Standard Aero

Role Description As the Regional Sales Manager, you will oversee the relationship between StandardAero Business Aviation and your territory customers, both in sales and customer relations. This RSM will be expected to travel to generate prospects, formulate work scopes, and finalize the sale of aircraft maintenance, repairs, and/or modifications. This territory covers D.C, Delaware, Maryland, North Carolina, Tennessee, Virginia, and West Virginia. - Conducts regional sales calls through visits, correspondence, telephone, and email - Monitors/manages sales/market conditions within assigned sales territory - Maintains relationship with regional Business Aviation organizations - Develops/maintains a relationship with aviation OEMs, suppliers, brokers, and vendors to increase knowledge of aircraft maintenance and repairs - Works closely with the Avionics, Engine, and Modification Sales Managers to develop proposals and project schedules - Maintains interaction with the Quoting Department to accurately develop airframe proposals - Expands sales within assigned territory with particular focus on Airframe business - Manages territory and pipeline data in Salesforce.com - Manages expenses within the budget - Travels extensively to meet sales and quota goals, 50-75% - Performs other duties as required by the Sales Director Qualifications - Must be authorized to work in the US without sponsorship - Must possess a high school diploma or GED equivalent - Minimum 5 years of aviation MRO inside/outside sales experience or have a technical background - Must have Corporate Aviation experience - Must possess a valid Driver’s License - Must be available to travel on short notice, up to 75% - Proficient in computer applications, including Microsoft Word and Excel - Strong planning, organizational, analytical, leadership, interpersonal, decision making, oral and written communication skills - Strong negotiation, conflict resolution and customer service skills - Assertive, possesses high energy, and is self-motivated - Must reside in the aforementioned territory (DC, DE, MD, NC, TN, VA, WV) Benefits - Work remotely and travel nationally - Relocation and Sign-On Bonus Eligible - Comprehensive Healthcare Insurance - 401(k) with a 5% company match, immediately vested - Paid Time Off accrued from day one - Bonus opportunities based on performance - Health & Dependent Care Flexible Spending Accounts - Short & Long-Term Disability Insurance - Life and AD&D Insurance - Career development and cross-training opportunities

Role Description The Mobile Service Team (MST) Manager manages and coordinates the 24/7 operations of the mobile service team in accordance with customer service, quoting, billing, employee management, annual budgets, business plans and to achieve required profitability. This position also maintains positive customer relations by providing support related to the products/services of the business unit, while responding to inquiries, problems or complaints that may arise. The FSM analyzes and presents mobile service team data in comparison to established targets and provides direction for the attainment of stated targets. This position can be worked out of Dallas, TX or Remote. What you'll do: - Leadership - Acts as an advocate for external and internal clients, demonstrating accountability and a commitment to excellence to both the external customer and the company. - Projects a positive image in representing the corporation to clients and the community. - Provides innovative solutions to complex issues, influencing others to ensure customer satisfaction is maintained and company standards and profit margins are maximized. - Provides team leadership and mentors, coaches, and empowers others to ensure transaction timelines are met or exceeded. - Provides informal leadership within the business unit, demonstrating integrated thinking when solving problems and implementing continuous improvement practices. - Adapts to change, demonstrating proactive thinking, assertiveness and initiative to identify potential issues/problems before they arise. Assists with the settlement of customer complaints. - Builds relationships with both external and internal clients. - Actively participates as a member of the management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes. - Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports. - Product Related - Ensures customer requirements and expectations are confirmed, documented, and communicated to the appropriate team members. - Initiates the required action for response to customer service requests for work scope/order changes, including the maintenance of order information files, and communicates changes to the appropriate personnel. - Provides a close liaison and informal leadership role with service engineers, operations, logistics, quality and materials. - Manage the event planning and scheduling process according to volume, inventory requirements, technician availability and material availability. - Establishes and implements policies and procedures needed to achieve the business unit's strategic operating goals. - Plans day-to-day operations, assigns manpower, coordinates mobile service team activities, authorizes overtime and controls costs. - Explains pricing, price increases, estimate and invoice changes to customers. - Manages customer expectations with respect to estimate changes, summarizing cost-benefit and qualifying repair development costs to customers. - Produces and maintains measures of performance to graphically display performance related strengths and weaknesses within the mobile service team business unit. - Performs administrative activities necessary for the effective management of the mobile service team, including budget administration, salary administration, employee safety, employee counseling and motivation, organization goals and objectives and planning, organizing, integrating and measuring the work performed within the mobile service team. - Reviews and coordinates all contract/transaction work for the business unit, ensuring both parties adhere to the terms of the contract/agreement. - Prepares, generates and distributes reports, order acknowledgments, estimates and invoices as required. - Compares estimates and invoices, identifies and addresses potential cost overruns as they occur. - Maintains data in the Customer Relationship Management (CRM) or SalesForce.com (SFDC) database. - Manages documents as per company, customer, and regulatory standards and process. - Assures required information is entered into the appropriate computer system (internal and external). - Performs assigned system maintenance to various electronic files. Qualifications - Communicates effectively with customers (both internal and external), demonstrating a strong use of written, verbal, non-verbal, and active listening skills, employing relevant knowledge, skills, and judgment to achieve organizational goals. - Strong planning, organizational, analytical, decision making and problem-solving skills while demonstrating situational awareness. - Strong interpersonal and teamwork skills that include demonstrated experience with negotiation, conflict resolution and customer service. - Experience working in a culturally diverse environment with a demonstrated sensitivity to other cultural norms and practices. - A commitment to professional practice and continuous professional improvement. - Working knowledge of company instructions and export compliance. - Working knowledge of PC’s in the current company operating system environment including the use of Microsoft Office productivity software with the ability to adapt to changes in technology (both hardware and software). - Strong project management skills. - Working knowledge of company instructions, company processes, administrative policies and procedures and export compliance regulations. - Minimum of 5 years of supervisory experience in a service environment. - Minimum of 5 years TFE 731 engine and APU engine experience or knowledge of products/engines/propellers/accessories in the respective business unit and technical skills appropriate to role. - Team leadership skills; ability to lead teams in a matrix environment (without direct reporting responsibility). - Competent working in a culturally diverse environment with a demonstrated sensitivity to other cultural norms and practices. - Experience building strong working relations with customers. - Self-motivated with the ability to motivate others. - Ability to travel to customer locations to establish and/or maintain a good working relationship. - Responsible for observing and reporting any issues or concerns in support of the company-wide quality, environmental and Safety Management System [SMS] policies. - Evaluates and makes recommendations regarding methods and procedures to support the continuous improvement concept within the assigned area. - Carries out additional / special projects as assigned. - High School Diploma or GED is required. - Must be authorized to work in the US. Preferred Characteristics - Working knowledge of Microsoft Office (Word, Excel, Access, PowerPoint). - Working knowledge of production management computer systems. - A&P License strongly preferred. Benefits - Comprehensive Healthcare - 401(k) with 100% company match: up to 5% vested - Paid Time Off starting on day one - Bonus Opportunities - Health & Dependent Care Flexible Spending Accounts - Short & Long Term Disability - Life & AD&D Insurance - Learning & Training opportunities Company Description With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy), sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

Role Description The Mobile Service Team (MST) Manager manages and coordinates the 24/7 operations of the mobile service team in accordance with customer service, quoting, billing, employee management, annual budgets, business plans and to achieve required profitability. This position also maintains positive customer relations by providing support related to the products/services of the business unit, while responding to inquiries, problems or complaints that may arise. The FSM analyzes and presents mobile service team data in comparison to established targets and provides direction for the attainment of stated targets. This position can be worked out of Dallas, TX or Remote. What you'll do: - Leadership - Acts as an advocate for external and internal clients, demonstrating accountability and a commitment to excellence to both the external customer and the company. - Projects a positive image in representing the corporation to clients and the community. - Provides innovative solutions to complex issues, influencing others to ensure customer satisfaction is maintained and company standards and profit margins are maximized. - Provides team leadership and mentors, coaches, and empowers others to ensure transaction timelines are met or exceeded. - Provides informal leadership within the business unit, demonstrating integrated thinking when solving problems and implementing continuous improvement practices. - Adapts to change, demonstrating proactive thinking, assertiveness and initiative to identify potential issues/problems before they arise. Assists with the settlement of customer complaints. - Builds relationships with both external and internal clients. - Actively participates as a member of the management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes. - Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports. - Product Related - Ensures customer requirements and expectations are confirmed, documented, and communicated to the appropriate team members. - Initiates the required action for response to customer service requests for work scope/order changes, including the maintenance of order information files, and communicates changes to the appropriate personnel. - Provides a close liaison and informal leadership role with service engineers, operations, logistics, quality and materials. - Manages the event planning and scheduling process according to volume, inventory requirements, technician availability and material availability. - Establishes and implements policies and procedures needed to achieve the business unit's strategic operating goals. - Plans day-to-day operations, assigns manpower, coordinates mobile service team activities, authorizes overtime and controls costs. - Explains pricing, price increases, estimate and invoice changes to customers. - Manages customer expectations with respect to estimate changes, summarizing cost-benefit and qualifying repair development costs to customers. - Produces and maintains measures of performance to graphically display performance related strengths and weaknesses within the mobile service team business unit. - Performs administrative activities necessary for the effective management of the mobile service team, including budget administration, salary administration, employee safety, employee counseling and motivation, organization goals and objectives and planning, organizing, integrating and measuring the work performed within the mobile service team. - Reviews and coordinates all contract/transaction work for the business unit, ensuring both parties adhere to the terms of the contract/agreement. - Prepares, generates and distributes reports, order acknowledgments, estimates and invoices as required. - Compares estimates and invoices, identifies and addresses potential cost overruns as they occur. - Maintains data in the Customer Relationship Management (CRM) or SalesForce.com (SFDC) database. - Manages documents as per company, customer, and regulatory standards and process. - Assures required information is entered into the appropriate computer system (internal and external). - Performs assigned system maintenance to various electronic files. Qualifications - Communicates effectively with customers (both internal and external), demonstrating a strong use of written, verbal, non-verbal, and active listening skills, employing relevant knowledge, skills, and judgment to achieve organizational goals. - Strong planning, organizational, analytical, decision making and problem-solving skills while demonstrating situational awareness. - Strong interpersonal and teamwork skills that include demonstrated experience with negotiation, conflict resolution and customer service. - Experience working in a culturally diverse environment with a demonstrated sensitivity to other cultural norms and practices. - A commitment to professional practice and continuous professional improvement. - Working knowledge of company instructions and export compliance. - Working knowledge of PC’s in the current company operating system environment including the use of Microsoft Office productivity software with the ability to adapt to changes in technology (both hardware and software). - Strong project management skills. - Working knowledge of company instructions, company processes, administrative policies and procedures and export compliance regulations. - Minimum of 5 years of supervisory experience in a service environment. - Minimum of 5 years PT6, JT15 and/or PW100 engine experience or knowledge of products/engines/propellers/accessories in the respective business unit and technical skills appropriate to role. - Team leadership skills; ability to lead teams in a matrix environment (without direct reporting responsibility). - Competent working in a culturally diverse environment with a demonstrated sensitivity to other cultural norms and practices. - Experience building strong working relations with customers. - Self-motivated with the ability to motivate others. - Ability to travel to customer locations to establish and/or maintain a good working relationship. - Responsible for observing and reporting any issues or concerns in support of the company-wide quality, environmental and Safety Management System [SMS] policies. - Evaluates and makes recommendations regarding methods and procedures to support the continuous improvement concept within the assigned area. - Carries out additional / special projects as assigned. - High School Diploma or GED is required. - Must be authorized to work in the US. Preferred Characteristics - Working knowledge of Microsoft Office (Word, Excel, Access, PowerPoint). - Working knowledge of production management computer systems. - A&P License strongly preferred. Benefits - Comprehensive Healthcare - 401(k) with 100% company match: up to 5% vested - Paid Time Off starting on day one - Bonus Opportunities - Health & Dependent Care Flexible Spending Accounts - Short & Long Term Disability - Life & AD&D Insurance - Learning & Training opportunities Company Description With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy), sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

Role Description As Regional Sales Director for the APAC region in our Military, Helicopter & Energy business, you’ll be responsible for leading a team responsible for the sale of assigned products and services within the APAC region for Helicopter products. Responsible for meeting planned sales volumes, market penetration, and profitability objectives. - Develop and set short and long-term territory sales strategy considering market opportunity with new and existing customer base. - Manage and coach the team to achieve sales targets and grow regional business, improving quality of earnings. - Conduct sales calls, prepare and perform product delivery presentations, provide product support, and perform other sales and marketing functions as required. - Coordinate and manage the relationship between the organization and the approved intermediary of the company; owns Sales Intermediary selection, negotiation, and agreements. - Maintain the Customer Relationship Management (CRM) or Salesforce.com (SFDC) database through completion of induction information for each customer transaction as well as call reports. - Serve as company representative at industry trade shows, sales meetings, marketing workshops, training sessions, and other special events as required. - Manage transactional costs and margins by applying a thorough knowledge of market segment cost drivers. Qualifications - Strategic thinker who can approach sales from multiple angles. - Effectively influences and leads teams; inspires and gets the best out of others. - Strong planning, organizational, analytical, leadership, interpersonal, decision-making, oral and written communication skills. - Thorough product knowledge of Helicopter MRO market segment, preferably in APAC region. - Working knowledge of Salesforce.com or similar Customer Relationship Management system. - Minimum 7 years customer-facing experience required, including direct aerospace sales experience. - Proficient in English and regional language. - Bachelor’s degree in business administration or engineering technology or other related fields is preferred but not required. Requirements - Up to 50% travel required (international & domestic). Benefits - On-the-job training and advancement opportunities. - Excellent benefits.

Role Description The Senior Manager, HR Technology Solutions partners with the VP of HRTS to lead the strategy, governance, and delivery of HR technology platforms that support StandardAero's global workforce and business goals. This role oversees Talent Acquisition, SOX compliance, and other HR systems, ensuring scalable, secure, and compliant solutions. Working closely with HR, IT, business leaders, and third-party providers, this role drives HR technology modernization, process improvement, and data-driven decision-making. Responsibilities include: - Project and program leadership - System integrations - Reporting - Troubleshooting - Testing - Upgrades - Process design - People management Location: This position can be remote, hybrid, or on site. Scottsdale, AZ, Dallas, TX, San Antonio, TX, Cincinnati, OH, or near another StandardAero facility is preferred. Qualifications - Must be authorized to work in the US - Bachelor's degree, preferably in HR, IT, or a related discipline - 8+ years of progressive HR technology experience, including 3+ years of leadership responsibility for enterprise HR systems, compliance, and transformation initiatives - Specific experience with Talent Acquisition and SOX Compliance - Works on unusually complex technical problems and provides solutions which are highly innovative and ingenious - Ability to work independently and drive strategic initiatives with minimal oversight - Experience leading complex technology solutions from concept through implementation - Trusted advisor and SME for advanced projects, technical solutions, and business initiatives - Strong knowledge of global data standards, project/program management, and process improvement - Experience with HR technology selection, compliance controls, and vendor management - Proven ability to collaborate across HR, IT, and business leadership teams Requirements - Experience in aerospace, manufacturing, defense, or other highly regulated industries (preferred) - Experience with Oracle Fusion, including ORC/Talent Acquisition (preferred) - Familiarity with data privacy regulations and information security standards (preferred) - Master’s degree or relevant certifications (e.g., PMP, HRIS, change management) (preferred) Benefits - Comprehensive Healthcare - 401(k) with 100% company match; up to 5% vested - Paid Time Off starting on day one - Bonus opportunities - Health- & Dependent Care Flexible Spending Accounts - Short- & Long-Term Disability - Life & AD&D Insurance - Learning & Training opportunities

Role Description Build an Aviation Career You’re Proud Of. We’re committed to the quality of work we do at every level. You’ll achieve more with us through our training, high standards, and focus on preparation. Help us set the bar high across our entire organization so we can keep making an impact on the aviation world and exceed customer expectations. You’ll play a vital role in ensuring the reliability of aviation repair and maintenance through training and preparation. This position can be remote in US Central Region or West Coast Region. Preferred locations include Scottsdale, AZ, Dallas, TX, Houston, TX, San Antonio, TX, Kansas City, MO, St. Louis, MO, St. Paul, MN, or Minneapolis, MN. What you’ll do: - Generate, respond to and complete sales of spare parts, part repairs to external business aviation customers. - Generate sales revenue and margin to meet yearly business plan. - Develop and execute gap closure plans to achieve sales targets. - Manage and cultivate customer, co-worker and vendor relationships to generate sales and acquire aircraft and inventories. - Utilize industry knowledge for purposes of identifying, valuing, buying, pricing and selling spare parts. - Evaluate, communicate and negotiate complex transactions ensuring compliance with schedule of approvals and company policies. - Manage customer communications through phone, faxes, e-mails, ILS quotes, and BDSI quotes for requests for price, availability, and lead time for the sale of parts and repairs. - Process sales orders including setup of new customer accounts and analyze the status of existing customer accounts. - Provide customer support for: technical document requests, supplier contacts and information, alternate part numbers, warranty questions, etcetera. - Provide 24 x 7 AOG customer phone parts support on a rotational basis with company phone and laptop. - Project management of additional strategic initiatives, complex transactions and projects as assigned. Qualifications - Must be authorized to work in the U.S. - 2-3 years of aviation technical, sales, managerial and program experience, preferably within business/corporate aviation. - Computer experience required in inventory and sales systems. - Existing knowledge of FAA regulations required. - Ability to travel as required. Requirements - Bachelor’s degree in marketing, business administration, or a relevant field, preferred. - Previous experience in evaluating, purchasing, leasing and selling aircraft parts preferred. - Self-motivated individual able to influence others without direct control and ability to develop and execute strategy. - Ability to communicate effectively at all levels is required to close sales, execute purchases and satisfy customers. Benefits - Comprehensive Healthcare - 401(k) with 100% company match; up to 5% vested - Paid Time Off starting on day one - Bonus opportunities - Health- & Dependent Care Flexible Spending Accounts - Short- & Long-Term Disability - Life & AD&D Insurance - Learning & Training opportunities

Senior HR Generalist (Commercial) Location: Remote within US Build an Aviation Career You’re Proud Of At StandardAero, we use our ingenuity and know-how to solve challenges ranging from the simple to the highly complex in aviation. Together, we get the job done—and done well. Our stability, resources, and respectful culture support you in building a long-term career with a team you can count on every day. Description StandardAero, one of the world’s largest independent aviation MRO (Maintenance, Repair & Overhaul) providers, is seeking a Senior HR Generalist to support our global Commercial organization, including Sales and Business Development across the Commercial Engine Services and Military, Helicopter & Energy divisions. In this role, you will serve as a trusted HR advisor and strategic liaison between the business and HR functions, providing both strategic and hands-on support to leaders and employees across a complex, matrixed, and globally distributed organization. You will partner closely with business leaders and the VP of HR to drive talent strategies, support revenue-generating functions, and ensure a consistent, high-quality employee experience across regions. What You’ll Do - Act as a strategic liaison between the business and HR Centers of Excellence (COEs) to align HR programs with business priorities - Partner with the VP of HR and collaborate with regional/site HR teams to ensure effective, locally aligned execution of HR initiatives - Serve as a primary HR partner to Commercial and Sales leaders, supporting organizational design, workforce planning, and talent strategy - Provide HR guidance on employee relations, performance management, and policy interpretation, ensuring consistent and compliant practices - Lead and resolve employee relations issues and investigations, balancing business needs and risk mitigation - Coach leaders on performance, development, and leading teams in a matrixed, global environment - Support and influence change management initiatives tied to business growth and transformation - Partner with COEs and Compensation to deliver and optimize HR programs, including annual cycles (merit, incentives, job evaluations) - Utilize HR metrics and people data to identify trends and drive data-informed decisions - Support talent reviews, succession planning, recruitment, and engagement initiatives, while ensuring compliance with U.S. employment laws and company policies - Basic Qualifications - Bachelor’s degree in Human Resources, Business Administration, or related field - 5+ years of HR experience, including direct support of a business function (e.g., Sales, Commercial, or Corporate functions) - Experience supporting globally distributed teams or international organizations - Experience working within a matrixed organizational structure - Experience managing employee relations issues and workplace investigations - Experience using HR data and metrics to support decision-making - Ability to travel up to 25% to customer or business locations - Authorization to work in the United States - Preferred Qualifications - Experience supporting Sales or Business Development organizations across the full sales lifecycle - Experience supporting transactional and/or long-cycle sales environments - Experience working in a publicly traded company environment - Experience supporting revenue-generating or commercial functions - Experience in a fast-paced, technical, or regulated industry (e.g., aerospace, manufacturing, defense) - HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) Raising the Standard of Excellence since 1911 With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. Inclusivity Is Our Standard It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

Position Title: Sales Support Analyst Reports to: VP, Sales Nature & Scope of Position The Sales Support Manager is responsible for providing critical support to Regional Sales Managers across customer service, program coordination, and sales operations. This position ensures that sales teams are fully enabled to focus on customer acquisition and growth, while the Sales Support Manager manages internal processes, customer follow-up, and cross-functional coordination. The role requires strong organizational, communication, and problem-solving skills to drive customer satisfaction, operational excellence, and revenue growth. Key Accountabilities Sales Support & Customer Management - Assist in managing inbound customer inquiries, ensuring timely and professional responses. - Track, monitor, and follow up on sales opportunities, renewals, and contracts. - Assist with forecasting, pipeline management, and reporting in CRM (e.g., Salesforce). Program & Project Management - Coordinates logistics, timelines, and deliverables across departments to support sales campaigns and customer programs. - Supports Regional Sales Managers in ensuring adherence to contractual and service commitments by liaising with program managers, customer service, and operations. - Support Regional Sales Managers by establishing meeting cadence and helping orchestrate program reviews, bid development, and contract amendments. - Develops and maintains reporting dashboards for sales performance, customer satisfaction, and financials. Customer Service Excellence - With guidance from Regional Sales Managers supports resolving customer concerns and issues through alignment with customer programs, operations and technical teams, - Coordinate with customer service teams to address complaints, disputes, and escalations quickly. Financial & Business Support - Assist with program and sales financial analysis, including forecasting, margins, and budget monitoring. - Collaborate with finance and credit teams on payment terms, overdue accounts, and customer transactions. - Provide logistical and tactical support of continuous improvement initiatives in sales processes, reporting, and customer engagement. Leadership & Team Collaboration - Demonstrate initiative and accountability in supporting the sales organization. - Build strong cross-departmental relationships to ensure smooth workflow between sales, customer service, and operations. - Actively contribute to sales team meetings, strategy discussions, and performance reviews. - Model behaviors consistent with company values, quality standards, and customer-first principles. Qualifications - Bachelors degree or equivalent combination of experience in sales support, program management, customer service management, or a related field required. - Strong planning, organizational, and communication skills. - Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment. - Strong customer service and relationship management skills. - Financial and business acumen with experience in forecasting and reporting. - Proficiency with CRM platforms (e.g., Salesforce), Microsoft Office (Excel, PowerPoint, Word), and project management tools. - Willingness to travel occasionally to support Regional Sales Managers and key customer engagements. Working Environment - Remote role with extended periods at a computer. - Occasional travel to support sales activities, customer reviews, and team meetings. Raising the Standard of Excellence since 1911 With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. Inclusivity Is Our Standard It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

Senior Sales Operations Analyst Reports to: VP, Sales Build an Aviation Career You’re Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term. As a Senior Sales Operations Analyst, you’ll be responsible for providing critical support to Regional Sales Managers across customer service, program coordination, and sales operations. This position ensures that sales teams are fully enabled to focus on customer acquisition and growth, while the Sales Support Manager manages internal processes, customer follow-up, and cross-functional coordination. What you’ll do: - Manage inbound customer inquiries, ensuring timely, professional responses and issue resolution through coordination with programs, operations, and technical teams. - Track, monitor, and follow up on sales opportunities, renewals, and contracts. - Support forecasting, pipeline management, and CRM reporting (e.g., Salesforce). - Coordinate cross-functional activities, timelines, and deliverables to support sales campaigns, programs, and customer needs. - Partner with Regional Sales Managers and internal teams to ensure contractual and service commitments are met. - Support customer meetings, program reviews, bid development, and contract updates. - Develop and maintain dashboards for sales performance, customer satisfaction, and financials. - Assist with financial analysis, budgets, margins, payment coordination, and collaboration with finance and credit teams. - Resolve customer issues, complaints, disputes, and escalations, contributing to continuous improvement initiatives and enhanced customer experience. - Demonstrate initiative, accountability, and leadership; build cross-departmental relationships; actively participate in meetings and strategy discussions; and model company values and customer-first principles. Basic Qualifications - Bachelor's degree or equivalent combination of experience in sales support, program management, customer service management, or a related field required. - Demonstrated ability to manage multiple priorities and meet weekly and monthly deadlines in a fast-paced environment. - Financial and business acumen with experience in forecasting and reporting, including pipeline tracking and monthly/quarterly business reviews. - Proficiency with CRM platforms (e.g., Salesforce), Microsoft Office (Excel, PowerPoint, Word), and project management tools. - Must be willing to travel occasionally as needed to support Regional Sales Managers and key customer engagements. Desired Skills - Strong planning, organizational, and communication skills. - Strong customer service and relationship management skills. - Open to remote candidates, with a preference for Dallas or San Antonio, TX-based candidates. Benefits that make life better: - Comprehensive Healthcare - 401(k) with 100% company match; up to 5% vested - Paid Time Off starting on day one - Bonus opportunities - Health- & Dependent Care Flexible Spending Accounts - Short- & Long-Term Disability - Life & AD&D Insurance - Learning & Training opportunities Raising the Standard of Excellence since 1911 With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. Inclusivity Is Our Standard It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

Role Description The Sales Support Manager is responsible for providing critical support to Regional Sales Managers across customer service, program coordination, and sales operations. This position ensures that sales teams are fully enabled to focus on customer acquisition and growth, while the Sales Support Manager manages internal processes, customer follow-up, and cross-functional coordination. The role requires strong organizational, communication, and problem-solving skills to drive customer satisfaction, operational excellence, and revenue growth. Key Accountabilities - Sales Support & Customer Management - Assist in managing inbound customer inquiries, ensuring timely and professional responses. - Track, monitor, and follow up on sales opportunities, renewals, and contracts. - Assist with forecasting, pipeline management, and reporting in CRM (e.g., Salesforce). - Program & Project Management - Coordinates logistics, timelines, and deliverables across departments to support sales campaigns and customer programs. - Supports Regional Sales Managers in ensuring adherence to contractual and service commitments by liaising with program managers, customer service, and operations. - Support Regional Sales Managers by establishing meeting cadence and helping orchestrate program reviews, bid development, and contract amendments. - Develops and maintains reporting dashboards for sales performance, customer satisfaction, and financials. - Customer Service Excellence - With guidance from Regional Sales Managers supports resolving customer concerns and issues through alignment with customer programs, operations and technical teams. - Coordinate with customer service teams to address complaints, disputes, and escalations quickly. - Financial & Business Support - Assist with program and sales financial analysis, including forecasting, margins, and budget monitoring. - Collaborate with finance and credit teams on payment terms, overdue accounts, and customer transactions. - Provide logistical and tactical support of continuous improvement initiatives in sales processes, reporting, and customer engagement. - Leadership & Team Collaboration - Demonstrate initiative and accountability in supporting the sales organization. - Build strong cross-departmental relationships to ensure smooth workflow between sales, customer service, and operations. - Actively contribute to sales team meetings, strategy discussions, and performance reviews. - Model behaviors consistent with company values, quality standards, and customer-first principles. Qualifications - Bachelor's degree or equivalent combination of experience in sales support, program management, customer service management, or a related field required. - Strong planning, organizational, and communication skills. - Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment. - Strong customer service and relationship management skills. - Financial and business acumen with experience in forecasting and reporting. - Proficiency with CRM platforms (e.g., Salesforce), Microsoft Office (Excel, PowerPoint, Word), and project management tools. - Willingness to travel occasionally to support Regional Sales Managers and key customer engagements. Working Environment - Remote role with extended periods at a computer. - Occasional travel to support sales activities, customer reviews, and team meetings. Company Description With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.