The Sales Operation Senior Analyst role supports various operational functions for the Producer Licensing and Appointment Team. This role will be primarily responsible for routine reporting, off-boarding of producers, data management and project related support. Principle Duties and Responsibilities: - Proactively works with team and management to identify and implement improvements to integrate processes and streamline workflows. - Understands technical functions of various systems used in support of Producer Licensing and Appointment Operations - Support additional departmental projects and improvement initiatives as requested - Process producer off-boarding requests which includes terminating producer appointments and drafting communications to impacted producers - Deliver timely routine and ad hoc producer data reports - Maintain positive relationships with internal and external business partners in order to build mutual trust and credibility - Demonstrate commitment to achieving business objectives Qualifications: - Bachelor’s Degree preferred or 3+ years’ work experience - Strong organizational skills and attention to detail - Demonstrated strength in external partner focused communications - Ability to successfully handle competing and changing priorities on a continual basis - Ability to remain flexible in an intense and dynamic work environment while managing multiple priorities - Projects a professional attitude and demonstrate effective listening skills on a consistent basis - Acts independently and requires minimal direction - Must be assertive and a team player - Strong work ethic & high standards - Proven organizational skills and results oriented with attention to detail - Expertise with Microsoft Products (Outlook, Excel, Work, PowerPoint) - General Knowledge of Producer/Broker role in selling of Cigna's Products If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 62,200 - 103,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Sales Operation Senior Analyst role supports various operational functions for the Producer Licensing and Appointment Team. This role will be primarily responsible for routine reporting, off-boarding of producers, data management and project related support. Principle Duties and Responsibilities: - Proactively works with team and management to identify and implement improvements to integrate processes and streamline workflows. - Understands technical functions of various systems used in support of Producer Licensing and Appointment Operations - Support additional departmental projects and improvement initiatives as requested - Process producer off-boarding requests which includes terminating producer appointments and drafting communications to impacted producers - Deliver timely routine and ad hoc producer data reports - Maintain positive relationships with internal and external business partners in order to build mutual trust and credibility - Demonstrate commitment to achieving business objectives Qualifications: - Bachelor’s Degree preferred or 3+ years’ work experience - Strong organizational skills and attention to detail - Demonstrated strength in external partner focused communications - Ability to successfully handle competing and changing priorities on a continual basis - Ability to remain flexible in an intense and dynamic work environment while managing multiple priorities - Projects a professional attitude and demonstrate effective listening skills on a consistent basis - Acts independently and requires minimal direction - Must be assertive and a team player - Strong work ethic & high standards - Proven organizational skills and results oriented with attention to detail - Expertise with Microsoft Products (Outlook, Excel, Work, PowerPoint) - General Knowledge of Producer/Broker role in selling of Cigna's Products If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 62,200 - 103,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

• Serve as the operational, program, and project management backbone for the partner business. • Lead cross functional initiatives, improve processes, build reporting capabilities, and deliver programs that enhance partner performance, alignment, and visibility. • Manage complex projects and programs end-to-end, ensuring requirements are defined clearly, timelines are tracked, stakeholders are aligned, and outcomes are delivered with quality. • Track project risks, dependencies, and blockers, escalating where needed. • Identify inefficiencies and recommend process improvements that strengthen accuracy, scalability, and cross-functional alignment. • Develop and maintain operating rhythms for partner processes, ensuring predictable, consistent execution across teams. • Maintain and improve the Partner Portal experience. • Provide analysis and insights that inform strategy, prioritization, and resource allocation.

We are seeking a highly organized and detail-oriented Sales & Operations Coordinator to support our client’s growing wholesale and direct business. This role is critical to ensuring seamless order processing, efficient logistics coordination, and strong support for their sales team. The ideal candidate thrives in a fast-paced environment, enjoys working cross-functionally, and takes pride in accuracy and execution. Key Responsibilities Order Management - Process and sync orders flawlessly using WooCommerce and QuickBooks - Validate order details, ensuring pricing and fulfillment terms are spot-on - Partner with logistics and warehouse teams to keep shipments moving accurately and on schedule - Manage order logistics, including troubleshooting changes and keeping customers in the loop Logistics Coordination - Manage the scheduling of LTL freight for both outbound customer pickups and internal transfers - Coordinate delivery schedules across a network of carriers, warehouses, and external clients - Oversee transit accuracy by tracking shipments and resolving any logistical hurdles, from damage claims to delivery delays Sales Support - Support sales operations through account management, order monitoring, and price list maintenance - Coordinate special requests and pricing approvals across departments to ensure timely execution - Organize and update customer files, ensuring all records are accurate and easily accessible Reporting & Data Management - Generate and share inventory reports to ensure sales and operations are always aligned - Manage sales reporting, including automated weekly updates and custom ad-hoc requests - Track inventory movement to proactively flag stock-outs or fulfillment risks