Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions and managed services that are easy to buy, deploy, and use. Hundreds of thousands of IT professionals and managed service providers worldwide trust Barracuda to protect and support them. We believe a diverse workforce adds to our collective value and strength, and Barracuda Networks is proud to be an Equal Opportunity Employer.  Position Summary The Channel Operations Analyst – Programs & Incentives plays a critical role in designing, administering, and operating incentive programs that drive Channel performance across Barracuda’s partner ecosystem. This role supports the Channel incentive stack, including rebates, MDF, SPIFFs, and partner program modeling. This position operates as part of a virtual, crossfunctional incentives team, working closely with Incentives and MDF counterparts embedded within Programs, Field Marketing and Sales Compensation teams. The role ensures consistent incentive design principles, operational rigor, and accurate execution across global Channel motions while maintaining strong alignment with Sales Operations, Finance, and Channel leadership. What you’ll be working on - Support the design, administration, and ongoing operation of Channel compensation plans for CBMs and PDMs, including plan mechanics, eligibility rules, and incentive calculations. - Own operational execution for Channel incentives beyond core comp, including partner rebates, MDF programs, SPIFFs, and targeted incentive initiatives. - Partner with Channel leadership and Operations to model incentive scenarios, assess behavioral impact, and support program optimization aligned to business priorities. - Work as part of a virtual incentives pod, collaborating daily with Incentives and MDF resources to ensure alignment, consistency, and clear ownership across programs. - Coordinate with Sales Compensation, Finance, and Systems teams to ensure accurate setup, tracking, and payout of Channel incentives. - Develop and maintain reporting, dashboards, and audit checks to provide visibility into incentive performance, accruals, and payouts. - Support quarterly and annual planning cycles, including incentive design reviews, documentation updates, and stakeholder communications. - Act as an operational point of contact for Channel incentive questions, issue resolution, and continuous process improvement. What you bring to the role - 3–6+ years of experience in Sales Operations, Channel Operations, Sales Compensation, or Incentives within a SaaS or technology environment. - Hands on experience supporting variable compensation plans and incentive programs, preferably within a Channel or partner led go to market model. - Strong analytical and modeling skills, with the ability to translate business goals into clear incentive mechanics and measurable outcomes. - Experience working cross functionally in matrixed or virtual team environments, with the ability to align stakeholders across different orgs. - High attention to detail and operational rigor, with a proven ability to manage complex programs accurately and on time. - Proficiency with tools such as Salesforce, Excel, PowerPoint, and BI/reporting platforms (Power BI preferred). - Clear, professional communication skills, with the ability to explain incentive logic to both operational and leadership audiences. Nice to have - Experience with Channel rebates, MDF programs, or partner program design. - Familiarity with Sales Performance Management (SPM) and Xactly. - Exposure to global Channel programs across multiple theaters (AMER, EMEA, APAC). What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. - Equity, in the form of non-qualified options - High-quality health benefits - Retirement Plan with employer match - Career-growth opportunities - Flexible Time Off and Paid Time Off benefits The anticipated on target earning (OTE) range for this role is $105,000.00 to $135,000.00. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws. At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience. #LI-Remote

• Support the sales team by managing CRM records and overseeing data cleanup initiatives. • Handle sales reporting and execute various sales enablement tasks. • Administer responsibilities related to HR and recruitment. • Ensure CRM records are accurate and well-organized. • Provide relevant lead information and prepare materials for sales calls, meetings, and pitches. • Track key performance metrics for decision-making. • Respond to Tier 1 sales follow-up tasks as needed. • Ensure CRM data and filters are clean and aligned with client development goals. • Enter pet-related M&A transactions and add relevant companies and contacts to the CRM. • Collaborate across teams to ensure smooth workflows and effective communication.

• Act as a Strategic Partner: Join weekly meetings and partner directly with Sales leaders to understand their focus areas and get embedded in the team. • Monitor Performance and Share Insights with Sales Leadership: Review sales performance data and trends weekly and share with sales leaders and managers to direct focus and sales strategies. • Monitor Performance and Share Insights with Senior Leadership: Analyze and communicate larger sales performance trends, strategic insights, and forecasts to leadership, managers, and other stakeholders on a monthly basis to drive the overall success of the Sales Department. • Collaborate Cross-Functionally to Drive Profitability: Be the bridge between the Sales Department and other functions in the business to effectively collaborate on key initiatives that drive the business forward including Underwriting, Finance, Marketing, Technology, Analytics, and the Executive Leadership Team. • Manage and Optimize the Sales Pipeline: Analyze the health and progression of the sales pipeline, identify bottlenecks, and ensure effective lead management. Evaluate the performance of various sales channels and partnerships to recommend optimization strategies. • Support Test and Learn Initiatives: Support sales pilot programs (e.g., new sales strategies, tools, incentive plans) from a testing and data perspective to draw data-backed conclusions on their effectiveness. • Administer Compensation and Awards Plans: Update Presidents Club Leaderboard; compile and submit monthly incentives and sales contest compensation. • Administer CRM Systems: Update Salesforce as needed to support the Sales team. • Perform Ad-Hoc Analysis: Perform in-depth sales analysis and leverage findings to optimize sales effectiveness, productivity, and overall business performance. • Build Comprehensive Tableau and Salesforce Dashboards: In partnership with Sales Leadership and Analytics, build comprehensive dashboards that deliver actionable insights and drive business impact.

The Sales Operation Senior Analyst role supports various operational functions for the Producer Licensing and Appointment Team. This role will be primarily responsible for routine reporting, off-boarding of producers, data management and project related support. Principle Duties and Responsibilities: - Proactively works with team and management to identify and implement improvements to integrate processes and streamline workflows. - Understands technical functions of various systems used in support of Producer Licensing and Appointment Operations - Support additional departmental projects and improvement initiatives as requested - Process producer off-boarding requests which includes terminating producer appointments and drafting communications to impacted producers - Deliver timely routine and ad hoc producer data reports - Maintain positive relationships with internal and external business partners in order to build mutual trust and credibility - Demonstrate commitment to achieving business objectives Qualifications: - Bachelor’s Degree preferred or 3+ years’ work experience - Strong organizational skills and attention to detail - Demonstrated strength in external partner focused communications - Ability to successfully handle competing and changing priorities on a continual basis - Ability to remain flexible in an intense and dynamic work environment while managing multiple priorities - Projects a professional attitude and demonstrate effective listening skills on a consistent basis - Acts independently and requires minimal direction - Must be assertive and a team player - Strong work ethic & high standards - Proven organizational skills and results oriented with attention to detail - Expertise with Microsoft Products (Outlook, Excel, Work, PowerPoint) - General Knowledge of Producer/Broker role in selling of Cigna's Products If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 62,200 - 103,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.