• Drive the product strategy and execution for Granicus’s core communications capabilities (email/SMS) to support international market expansion. • Define and prioritize product requirements collaborating closely with cross-functional teams to shape and deliver on the product roadmap. • Manage project timelines, mitigate risks, and lead go-to-market launch strategies to ensure successful delivery and adoption. • Collaborate with DevOps, Infrastructure, Security, and Engineering to ensure optimal performance and utilization of the sending infrastructure. • Make critical technology decisions and influence the long-term direction of the communications platform. • Lead high-level architecture discussions and planning sessions to prioritize key engineering initiatives including ones that may not have direct customer visibility but are essential for scale. • Define, analyze, and report on key success metrics for communications performance, and make data-driven recommendations to improve adoption, usage, and impact. • Maintain comprehensive and up-to-date technical documentation to support internal alignment and knowledge sharing. • Advocate for platform health; lead initiatives for tech debt, reliability, and maintainability. • Ability to coach and mentor junior product managers.

• As a product manager, you'll lead the charge in developing innovative and impactful AI supply chain software. This role is perfect for a passionate technical product manager who thrives on delivering measurable results in a fast-paced, competitive, and positive environment.

• Own and manage the data products lifecycle including Data Files, Data APIs, integrations, API management systems, provisioning, and future data and integration products • Define and communicate a clear product vision and roadmap for Data Products and Integrations aligned with company goals, customer needs, and partner/channel opportunities • Collaborate with Engineering, Data Platform, and Architecture teams to define technical experience and product requirements, ensuring solutions are scalable, secure, auditable, and maintainable • Partner with Product, Sales, Marketing, Content, Ops, and Customer Success to ensure data products and integrations adoption, engagement, delight, success, and growth • Ensure data products and integrations drive measurable business outcomes and provide first-class access for key internal products that rely on this data product • Conduct customer and market discovery and voice of customer (VOC) research, technical and non-technical, to identify unmet data and integration opportunities as well as channel productization and prioritization • Manage API and integration platform and partner relationships, defining technical requirements, documentation standards, and versioning strategies • Collaborate with engineering teams to plan and prioritize work, balancing technical efforts with new product and revenue growth development • Partner with Marketing and Product Marketing to define go-to-market (GTM) strategies for APIs, data products, integrations, and channel customer value proposition and capabilities • Develop and maintain product documentation, user guides, API specs, and release notes for both internal and external audiences • Support teams with data quality, governance, and compliance initiatives to ensure consistent and accurate data products • Establish and track key data and integration product metrics (availability, latency, data freshness, adoption, usage, compliance, security, etc.) to monitor and improve technical performance and customer value realization • Provide technical enablement for sales, support, ops, and partner teams, ensuring clarity around capabilities, use cases, support, and integrations • Serve as a bridge between business and technical teams, translating complex requirements into actionable deliverables • Operate as a player/coach and relationship builder, strategic when defining direction, hands-on when driving execution and delivering results, always a team player as well as individual driver of growth

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a Principal Product Manager, Payments to lead the strategy and execution of our embedded payments platform within a B2B2C vertical SaaS ecosystem. Our platform enables businesses to seamlessly accept, manage, and reconcile payments from their end customers, processing $1B+ in annual transaction volume. This role owns the full payments experience across our software, balancing merchant needs, end-customer experience, compliance, and platform scalability. You’ll work across product, engineering, risk, compliance, and go-to-market teams to ensure payments are a growth engine—not just infrastructure. Qualifications - 8+ years of product management experience, including significant ownership of embedded or platform payments. - Proven experience building products in a B2B2C, marketplace, or vertical SaaS environment. - Hands-on experience with merchant onboarding, settlement, and reconciliation at scale. - Strong understanding of the payments ecosystem (processors, networks, acquiring, issuing). - Comfort operating in regulated environments and partnering closely with compliance and risk teams. - Ability to balance long-term platform investments with near-term revenue and customer needs. Requirements - Experience monetizing payments within vertical software. - Familiarity with small business payment workflows. - Experience expanding payments into new verticals or geographies. Benefits - Base Salary ($200,000 - $220,000) - New hire stock grant - 100% employer paid medical, dental, and vision insurance for you and your dependents - 401K plan with company contribution - Generous PTO and Parental Leave policies