AAPC

• Oversee the management of multiple projects • Manage client needs and expectations to ensure projects meet scope, requirements and deliverables are on-time and of high quality • Perform production work in addition to project management, meeting department’s quality and production standard thresholds • Responsible for maintaining department audit standards, clinical documentation standards, protocols and guidelines • Review auditor work for accuracy and provide feedback written and verbally to auditors • Audit medical records to validate clinical documentation to support evaluation and management services, ancillary services, procedures, and diagnoses and meet department quality and production standards • Research regulatory guidelines for supporting documentation • Prepare audit summary findings, providing detailed comments related to the audit findings and make recommendations • Support team with department key performance indicators and goals (SLAs) • Embrace workforce transformation by engaging in continuous knowledge expansion across additional functional areas and/or upskilling (learning new skills) to support evolving organizational and client needs • Contribute to organizational optimization by collaborating to identify opportunities for process improvement and supporting continuous enhancements to workflows and operations that promote quality and efficiency • Prepares oral and/or written reports of client and audit activity for Manager, meeting with them on a regular basis to review individual performance, mentoring, and succession planning

• Provide technical leadership, project execution, and people leadership for a team of software engineers. • Design and deliver scalable applications using C#, .NET, SQL, React, and modern API architectures. • Contribute to application development while leading technical design, code quality initiatives, architectural decisions, and engineering best practices. • Provide day-to-day leadership for engineers, mentor team members, conduct code reviews, and ensure successful delivery of software solutions. • Collaborate with Product, Engineering, Architecture, QA, and DevOps teams to deliver business value while continuously improving development processes and technical standards.

Title: Marketing Communications Specialist Location: Salt Lake City Remote Department: Marketing Job Description: About AAPC AAPC is a leading organization in the healthcare industry, dedicated to providing top-tier education, certification, and resources for healthcare professionals. We foster a culture of humility, support, drive, transparency, and innovation—values that guide everything we do. Location: Remote, with preference for candidates based in the Salt Lake City, Utah area. Occasional in-person attendance at company events and on-site projects will be expected. Position Summary We are seeking a proactive, organized, and creative Marketing Communications Specialist to support day-to-day marketing communications efforts across social media, content development, community engagement, and brand reputation. This role will help manage the execution of our social media strategy, coordinate content with internal stakeholders, support community and reputation management efforts, and assist in the creation of written and visual content. The ideal candidate is a strong communicator who is detail-oriented, collaborative, and comfortable juggling multiple projects at once. This person should be equally comfortable scheduling social posts, editing short-form videos, writing polished copy, and working cross-functionally with product marketers and other departments to bring content ideas to life. Key Responsibilities - Help manage the social media content calendar, including planning, organization, and day-to-day upkeep - Schedule and publish social media posts across platforms according to approved content plans - Coordinate with product marketing and internal departments to gather content needs, project updates, campaign details, and promotional opportunities - Assist in developing social media copy, captions, post variations, and supporting written content that aligns with brand voice and campaign goals - Support community management by monitoring comments, messages, tags, and conversations across social platforms - Help identify, escalate, and respond appropriately to reputation management issues, audience concerns, and community questions - Assist in tracking content deadlines, deliverables, and approvals to ensure smooth execution of communications projects - Edit short-form videos and social media content for use across digital channels - Create basic graphics and visual assets for social media, promotional needs, and internal marketing support - Draft and edit written materials such as press releases, social captions, promotional copy, blog support content, and other marketing communications as needed - Help maintain brand consistency across messaging, visuals, and public-facing communications - Collaborate with team members to support campaigns, launches, events, and communication initiatives - Stay current on social media trends, content formats, and audience engagement best practices Qualifications - Bachelor’s degree in marketing, communications, public relations, journalism, or a related field, or equivalent professional experience - 2+ years of experience in marketing, communications, social media, public relations, or content creation - Strong writing, editing, and proofreading skills - Experience managing or supporting social media calendars and publishing workflows - Familiarity with social media platforms and platform best practices - Experience coordinating with multiple stakeholders and managing deadlines across projects - Basic video editing experience for social or digital content - Basic graphic design skills and familiarity with design tools such as Canva and/or Adobe Creative Suite - Ability to communicate professionally and effectively with internal teams and external audiences - Strong organizational skills and close attention to detail - Ability to work independently while also collaborating well with a team Preferred Qualifications - Experience with community management or online reputation management - Experience writing press releases or supporting public relations efforts - Familiarity with social media scheduling and analytics tools - Experience working in a brand, agency, association, healthcare, education, or professional services environment - Working knowledge of short-form video trends and content optimization for social platforms Success in This Role Looks Like - Social media content is organized, scheduled, and published on time - Internal teams feel supported and communication projects move smoothly - Community interactions are handled professionally and consistently - Content is on-brand, polished, and aligned with strategic priorities - The marketing communications team is able to operate more efficiently because of strong executional support What We Offer - Competitive compensation commensurate with experience - Comprehensive benefits package including medical, dental and vision insurance - Health Savings Account - Generous PTO and Holiday Pay - 401(k) retirement plan AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices based on race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

Title: Group Product Manager-Education & Certification Location: USA Full Time Education Remote Department: Education Job Description: This is a Remote Role Do you thrive on defining the vision, strategy, and execution of education products and services with autonomy to make a real impact? Are you obsessed with creating a world-class student experience that helps them pursue and achieve their career goals? At AAPC, we are reimagining education delivery for over 300,000 members globally. This new role will lead a transformational stage in our industry, helping shape the future educational excellence and job readiness at scale for the business of healthcare workforce. The Group Product Manager, Education & Certification will lead the business and product strategy, market positioning, and lifecycle management of our education and certification products across both B2C and B2B segments. This role focuses on the full product lifecycle management, defining vision, strategy, and market approach, of our education and certification offerings, while partnering with our course design and content development, and software teams to deliver high-quality and best-in-class products. The Group Product Manager ensures our learning and certification portfolio meets market demands, achieves revenue and adoption growth goals, maintains a competitive and differentiated edge, and includes a clear approach for evaluating new opportunities and sunsetting nonperforming products. Key Responsibilities: - Product Strategy, Roadmap, Development, and Portfolio Planning & Performance - Define the vision, business strategy, and product rollout roadmap for education, certification, and publishing offerings across B2C and B2B audiences. - Align product goals with organizational priorities, market opportunities, and customer segment needs. - Develop segment-specific strategies that address the distinct needs of individual learners and enterprise, government, and academic partners. - Prioritize new product opportunities and enhancements based on market data, revenue potential, operational readiness, and stakeholder input. - Maintain a portfolio view of offerings to ensure the right balance of growth, sustain, and innovation initiatives. - Product Lifecycle Management - Own a structured lifecycle approach for assigned products from concept through growth, optimization, and retirement. - Define criteria and governance for identifying nonperforming or redundant products. - Develop and execute sunsetting plans that include customer impact assessment, communication strategy, migration paths, and revenue risk mitigation. - Partner with marketing, sales, learner support, and operations to ensure smooth transitions when products are retired or consolidated. - Market Research and Competitive Analysis - Conduct market and customer research to identify trends, learner and employer needs, and gaps in the market across B2C and B2B segments. - Monitor competitor offerings to inform product differentiation, pricing, and packaging strategies for each audience. - Business and Financial Management - Develop business cases, pricing models, packaging recommendations, and revenue forecasts for new and existing products in both B2C and B2B channels. - Track performance against KPIs, including revenue, enrollments, completion rates, adoption by enterprise clients, renewal trends, and customer satisfaction. - Recommend adjustments to improve product performance, margin, and long-term portfolio health. - Product Marketing and GTM - Partner with marketing to create go-to-market strategies, messaging, and campaigns tailored to B2C and B2B audiences. - Oversee product positioning, branding, and value propositions to ensure market resonance and consistent portfolio storytelling. - Support launch readiness across sales, marketing, training support, and customer success teams. - Cross-Functional Collaboration - Work closely with instructional design, content development, and technology teams to ensure product vision and market needs are met. - Partner with sales, marketing, and customer success to drive adoption, retention, and account expansion in B2B markets. - Collaborate with certification and credentialing stakeholders to ensure alignment with industry standards and credential integrity. - Performance Monitoring and Optimization - Review product analytics and customer feedback to drive ongoing improvements across content, experience, and commercial performance. - Identify and implement enhancements that improve learner outcomes, employer value, and business results. - Industry Awareness and Innovation - Stay informed about trends in online learning, certification, professional development, credentialing, and workforce needs. - Recommend innovations in delivery, technology, and business models that address both consumer and enterprise markets. - Key Success Indicators - Growth in enrollments and certification completions across B2C offerings. - Growth in adoption, renewals, and expansion across B2B and institutional offerings. - Market share growth in targeted education and certification segments. - Achievement of revenue and margin targets and growth goals for assigned products. - Positive learner and employer satisfaction and delight scores. - A healthy, streamlined portfolio demonstrated by clear lifecycle governance, including successful new product development, current product optimization, and retirement of nonperforming products. Qualifications / Skills: - 8+ years' experience in product management, preferably in education, e-learning, certification, or professional training industries (non-software products and experiences with education/continuing education as core focus). - 4+ years' experience in a product leadership or business unit leadership position, responsible for financial performance of a group of products and business unit. - Bachelor’s degree in business, marketing, education, or related field (MBA preferred). - Proven ability to manage the full product lifecycle, including clear experience with business cases, new product opportunity assessment and development, current product rationalization decisions, and sunsetting. - Demonstrated experience developing strategies for both B2C and B2B products, including differences in packaging, pricing, and go-to-market approaches. - Demonstrated ability to translate customer and business needs into product and initiative requirements, team level execution and deliverables that drive business outcomes. - Strong business acumen, including experience with P&L management, market analysis, forecasting, and pricing strategy. - International education product and localization experience a plus. - Excellent collaboration, communication, and stakeholder management skills, able to influence and align across cross-functional teams and an entire organization. - Data-driven decision-making with strong analytical and problem-solving abilities, capable of using data to guide prioritization, resources, and decision-making. - Familiarity with learning management systems, credentialing platforms, and emerging learning technologies a plus. - Excellent verbal and written communication skills, including technical and non-technical audiences. - Highly organized, self-directed, and comfortable managing multiple priorities in a fast-paced, results-driven environment. What We Offer - Competitive salary and benefits package. - Flexible, remote work environment. - The opportunity to make a significant impact on our business and work with a fun, collaborative team. - Professional development and growth opportunities. About AAPC: AAPC Values: DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability. HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. AAPC is an Equal Opportunity Employer. This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate's ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual’s professional growth. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

Title: Group Product Manager-Education & Certification Location: Remote US Department: Education Full Time Education Mid Level Job Description: This is a Remote Role Do you thrive on defining the vision, strategy, and execution of education products and services with autonomy to make a real impact? Are you obsessed with creating a world-class student experience that helps them pursue and achieve their career goals? At AAPC, we are reimagining education delivery for over 300,000 members globally. This new role will lead a transformational stage in our industry, helping shape the future educational excellence and job readiness at scale for the business of healthcare workforce. The Group Product Manager, Education & Certification will lead the business and product strategy, market positioning, and lifecycle management of our education and certification products across both B2C and B2B segments. This role focuses on the full product lifecycle management, defining vision, strategy, and market approach, of our education and certification offerings, while partnering with our course design and content development, and software teams to deliver high-quality and best-in-class products. The Group Product Manager ensures our learning and certification portfolio meets market demands, achieves revenue and adoption growth goals, maintains a competitive and differentiated edge, and includes a clear approach for evaluating new opportunities and sunsetting nonperforming products. Key Responsibilities: - Product Strategy, Roadmap, Development, and Portfolio Planning & Performance - Define the vision, business strategy, and product rollout roadmap for education, certification, and publishing offerings across B2C and B2B audiences. - Align product goals with organizational priorities, market opportunities, and customer segment needs. - Develop segment-specific strategies that address the distinct needs of individual learners and enterprise, government, and academic partners. - Prioritize new product opportunities and enhancements based on market data, revenue potential, operational readiness, and stakeholder input. - Maintain a portfolio view of offerings to ensure the right balance of growth, sustain, and innovation initiatives. - Product Lifecycle Management - Own a structured lifecycle approach for assigned products from concept through growth, optimization, and retirement. - Define criteria and governance for identifying nonperforming or redundant products. - Develop and execute sunsetting plans that include customer impact assessment, communication strategy, migration paths, and revenue risk mitigation. - Partner with marketing, sales, learner support, and operations to ensure smooth transitions when products are retired or consolidated. - Market Research and Competitive Analysis - Conduct market and customer research to identify trends, learner and employer needs, and gaps in the market across B2C and B2B segments. - Monitor competitor offerings to inform product differentiation, pricing, and packaging strategies for each audience. - Business and Financial Management - Develop business cases, pricing models, packaging recommendations, and revenue forecasts for new and existing products in both B2C and B2B channels. - Track performance against KPIs, including revenue, enrollments, completion rates, adoption by enterprise clients, renewal trends, and customer satisfaction. - Recommend adjustments to improve product performance, margin, and long-term portfolio health. - Product Marketing and GTM - Partner with marketing to create go-to-market strategies, messaging, and campaigns tailored to B2C and B2B audiences. - Oversee product positioning, branding, and value propositions to ensure market resonance and consistent portfolio storytelling. - Support launch readiness across sales, marketing, training support, and customer success teams. - Cross-Functional Collaboration - Work closely with instructional design, content development, and technology teams to ensure product vision and market needs are met. - Partner with sales, marketing, and customer success to drive adoption, retention, and account expansion in B2B markets. - Collaborate with certification and credentialing stakeholders to ensure alignment with industry standards and credential integrity. - Performance Monitoring and Optimization - Review product analytics and customer feedback to drive ongoing improvements across content, experience, and commercial performance. - Identify and implement enhancements that improve learner outcomes, employer value, and business results. - Industry Awareness and Innovation - Stay informed about trends in online learning, certification, professional development, credentialing, and workforce needs. - Recommend innovations in delivery, technology, and business models that address both consumer and enterprise markets. - Key Success Indicators - Growth in enrollments and certification completions across B2C offerings. - Growth in adoption, renewals, and expansion across B2B and institutional offerings. - Market share growth in targeted education and certification segments. - Achievement of revenue and margin targets and growth goals for assigned products. - Positive learner and employer satisfaction and delight scores. - A healthy, streamlined portfolio demonstrated by clear lifecycle governance, including successful new product development, current product optimization, and retirement of nonperforming products. Qualifications / Skills: - 8+ years' experience in product management, preferably in education, e-learning, certification, or professional training industries (non-software products and experiences with education/continuing education as core focus). - 4+ years' experience in a product leadership or business unit leadership position, responsible for financial performance of a group of products and business unit. - Bachelor’s degree in business, marketing, education, or related field (MBA preferred). - Proven ability to manage the full product lifecycle, including clear experience with business cases, new product opportunity assessment and development, current product rationalization decisions, and sunsetting. - Demonstrated experience developing strategies for both B2C and B2B products, including differences in packaging, pricing, and go-to-market approaches. - Demonstrated ability to translate customer and business needs into product and initiative requirements, team level execution and deliverables that drive business outcomes. - Strong business acumen, including experience with P&L management, market analysis, forecasting, and pricing strategy. - International education product and localization experience a plus. - Excellent collaboration, communication, and stakeholder management skills, able to influence and align across cross-functional teams and an entire organization. - Data-driven decision-making with strong analytical and problem-solving abilities, capable of using data to guide prioritization, resources, and decision-making. - Familiarity with learning management systems, credentialing platforms, and emerging learning technologies a plus. - Excellent verbal and written communication skills, including technical and non-technical audiences. - Highly organized, self-directed, and comfortable managing multiple priorities in a fast-paced, results-driven environment. What We Offer - Competitive salary and benefits package. - Flexible, remote work environment. - The opportunity to make a significant impact on our business and work with a fun, collaborative team. - Professional development and growth opportunities.

• Accurately code medical records for evaluation and management services, ancillary services, surgical procedures, and diagnoses • Ability to work independently and meet project deadlines • Stay updated about new coding rules as codes routinely change • Responsible and accountable for maintaining the confidentiality, integrity, and availability of protected health information. • Follow HIPAA security policies and procedures affecting your job, and report any suspected or actual violation or breach • Prepare coding reports for customers and AAPC Services manager • Requires long periods of time sitting and using keyboard and mouse • Meet and maintain department production and quality standards

• Accurately code medical records for evaluation and management services, ancillary services, surgical procedures, and diagnoses • Ability to work independently and meet project deadlines • Stay updated about new coding rules as codes routinely change • Responsible and accountable for maintaining the confidentiality, integrity, and availability of protected health information • Follow HIPAA security policies and procedures affecting your job, and report any suspected or actual violation or breach • Prepare coding reports for customers and AAPC Services manager

• Accurately code medical records for evaluation and management services, ancillary services, surgical procedures, and diagnoses • Ability to work independently and meet project deadlines • Stay updated with new coding rules as codes routinely change • Responsible and accountable for maintaining the confidentiality, integrity, and availability of protected health information • Follow HIPAA security policies and procedures affecting your job, and report any suspected or actual violation or breach • Prepare coding reports for customers and Coding Services Manager • Requires long periods of time sitting and using keyboard and mouse • Meet and maintain department production and quality standards

• Accurately code medical records for all inpatient services • Follow current ICD-10-CM and PCS coding guidelines • Accurately assign POA (Present on Admission) indicators • Understand and apply MS-DRGs and APR-DRGs • Abstract additional client elements (ie: providers, surgical dates, etc) • Ability to communicate effectively with Clinical Documentation Improvement specialists and reconcile DRGs • Ability to work independently and meet project deadlines • Stay updated about new coding rules as codes routinely change • Responsible and accountable for maintaining the confidentiality, integrity, and availability of protected health information • Follow HIPAA security policies and procedures affecting your job, and report any suspected or actual violation or breach • Requires long periods of time sitting and using keyboard and mouse • Meet and maintain department production and quality standards

This is a remote role ABOUT AAPC AAPC (www.aapc.com) is the world's largest and fastest-growing healthcare training, certification, and solutions association, serving more than 300,000 members across medical coding and revenue cycle management. Our digital products are the primary way members learn, grow, and advance their careers — and we're investing heavily in making those experiences world-class. POSITION SUMMARY We're looking for a curious, versatile UX Designer to help shape the future of our digital products — from early-stage concepts to polished, tested experiences. This is a generalist role with real range. Some weeks you’ll be deep in strategy, shaping a brand-new product from nothing but a fuzzy idea. Other weeks you’ll be iterating on a checkout flow or analyzing A/B test results. You’ll partner directly with product, marketing, and engineering, and report to a senior UX/CX leader who values craft, autonomy, and a point of view. This is not primarily a UI or visual design role — but you have a strong eye for good design, understand brand consistency, and can tell the difference between something that merely works and something that feels right. If you get energized by ambiguous problems and love seeing your work ship, you’ll thrive here. KEY RESPONSIBILITIES • Translate ambiguous problems and early-stage concepts into user flows, wireframes, prototypes, and testable hypotheses • Own UX across full product development cycles — from discovery and strategy through launch and iteration • Design and execute A/B tests and usability studies to improve conversion, engagement, and member satisfaction • Partner with marketing and product to align experience design with member needs and business goals • Collaborate closely with engineering to ship high-quality UI with attention to detail • Contribute to and help evolve our design system and component library in Figma • Bring a perspective on what good looks like — and the craft to execute it REQUIRED QUALIFICATIONS • 4+ years of professional UX design experience (agency or in-house) • A portfolio demonstrating strategic thinking, end-to-end process, and strong visual execution • Expert-level Figma skills • Hands-on experience with A/B testing and data-informed design iteration • Strong written and verbal communication skills — you can present your thinking to stakeholders who aren't designers • Demonstrated intellectual curiosity: you ask questions others don't, and you pursue answers independently NICE TO HAVE • Experience with VWO or similar A/B testing platforms • Familiarity with Jira and agile product development workflows • Comfort working with code or AI-assisted prototyping tools (vibe coding, Cursor, Windsurf, Claude Code, etc.) • Agency background or experience across multiple industries or verticals • Exposure to healthcare, professional associations, or membership organizations WHAT WE OFFER • Comprehensive benefits package including medical, dental, and vision insurance • Health Savings Account (HSA) • Generous PTO and paid holidays • 401(k) retirement plan • Fully remote work environment AAPC VALUES • DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Takes initiative without always being directed. Demonstrates confidence in decision-making. • HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity. Recognizes others' contributions gratefully. • TRANSPARENT | Integrity-centered, honest, and trustworthy in all aspects of work. Holds self strictly accountable. • SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy. Prioritizes well-being and growth of team members. • INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, and finds ways to accomplish the impossible. EQUAL OPPORTUNITY EMPLOYER AAPC is an Equal Opportunity Employer. This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate's ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual's professional growth. We do not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.