• Building data support and run analysis to determine key business trends on supply, demand, product, and make recommendations to Regional Supply Leaders • Delivering data and insights to enable the company’s growth efforts • Providing mentorships and support to junior business analysts and in close partnership with Advanced Analytics team • Run business data for regional teams • Build tools and equip regional teams (Homes Regional Supply Leaders, Country Managers, and Business Operations) with the relevant data support to make actionable decisions • Deep dive on trends to support planning cycle and business performance review • Assist to leadership inquiries, providing data driven insights driven insights quickly and accurately by leveraging tools such as SQL, excel and Tableau • Develop actionable business analysis • Work with Strategic Finance and Advanced Analytics team to assess business performance (across multiple forums) and deep dive into areas of strength and weakness of the countries • Enable functional leads to provide consistent information to their teams and stakeholders • Create decks to communicate strategy and business performance to key stakeholders • Support on special projects (e.g., analyses into new market expansion performance, impact of product campaigns) • Provide analytical support on key cross-functional projects • Assist ongoing projects with progress tracking and measurement capabilities such as performance dashboards • Partner with functional teams (comms, marketing, and product) team to better understand ROI and drive actions

Description of Duties 1. Perform Business Analyst duties for the planning and requirement gathering phases of this project. 2. Facilitate meetings with business leaders to elicit As-Is process flows, requirements, and other pertinent information required to reengineer business processes into UBOS focusing mainly on the financial posting, payments, refunds, and financial reconciliations processes. 3. Conduct reviews and comparisons of current business processes with the best practices, to determine where business process or system changes are necessary. 4. Anticipate the direction of PTC business areas and recommend new processes or opportunities that will support the UBOS objectives. 5. Translate business requirements into detailed Service Blueprints, Business Process Flow diagram, Agile Features, and User Stories and support development of technical specifications and solutions. 6. Enter and track in Azure Development Operations (ADO) Blueprints, Process Flows, Features, User Stories, and related documentation. 7. Exhibit experience visually modeling the information obtained during elicitation meetings. 8. Conduct feasibility studies and analyze existing systems to identify areas for improvement. 9. Identify and define KPIs including business rules, ownership, data sources and optimal visualization. 10. Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients. 11. Stay up-to-date with industry trends and emerging technologies to drive innovation. 12. Work closely with development teams to ensure the successful implementation of solutions. 13. Complete projects consistent with PTC and PMO guidelines. 14. Develop and execute test Scenarios, Scripts, and plans to ensure solutions meet business requirements. 15. Support training and support to end-users and stakeholders. 16. Create and maintain comprehensive project documentation. 17. Demonstrate exceptional critical thinking and problem-solving skills. 18. Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients. 19. Lead and participate in project team activities for system work efforts related to enterprise systems. 20. Work independently to accomplish the tasks and duties assigned. 21. Adhere to and follow all PTC standards, policies, and procedures. 22. Utilize various software and/or technology tools to perform job duties. 23. Perform tasks and other duties as assigned by the PTC. Technical Areas Within Scope Of This Position: 1) Reporting - All aspects related to tolling and non-tolling reporting or any / all system and customer and related functions for internal and external users of the system. 2) Transaction Processing - All aspects related to PTC customers traveling on PTC roadways, PTC customers traveling on other agency roadways, and other agency customer traveling on PTC roadways and assessing the correct fees for each. Non-tolling activities (permits, disabled vehicles, etc.) are also included. 3) Billing & Invoicing - All aspects related to the correct fiscal accounting of all transactions processed. 4) Collections & Toll Enforcement - All aspects related to customers not properly addressing billing and invoicing responsibilities. 5) Financial Posting & Reconciliation - All aspects related to ensuring the accounting of all billing and invoicing and all fiscal related matters is properly addressed. 6) Payments - All aspects related to defining and ultimately working to support the development of all payment solution options available to the customers to make payments via any / all of channels. 7) Customer Relationship Management (CRM) - UBOS utilized a Microsoft Customer Engagement based CRM, including customer portal. UBOS customer service agents use the CRM to engage with customers while customers can use other channels, portal, mobile app, chatbot, IVR, etc. to self-service. Microsoft CE CRM experience is preferred, but experience with any modern CRM will be considered. 8) SAP S4 HANA - The fiscal general ledger is SAP S4 HANA. Modules in use include BRIM, FICA, Convergent Mediation, and Analytics Cloud. Experience with SAP and in particular the noted modules is preferred but experience with any modern ERP will be considered. 9) Data Migration - Data Export, Transformation, and Loading (ETL) is a significant component of UBOS. Data must be migrated from several current systems into the UBOS at multiple phases of the UBOS project to support testing and ultimately go live events. Data migration experience is required for some of the Technical Business Analyst positions. Desired Skillset • The Technical Business Analyst position requires demonstrated experience as a Business Analyst, on projects of various size and subject matter within the government/public sector, ideally in at least 3, or more, of the Technical Areas noted above. • Strong understanding of software development lifecycle (SDLC) and agile methodologies. • Proficiency in business analysis tools and techniques. • Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. • Familiarity with project management tools (e.g., MS Project) is a plus. • Additional beneficial skills include: • Enterprise Business Solutions, specifically financial systems projects. • ITIL / ITSM practices and methodologies. Minimum Experience • Technical Business Analyst position requires a minimum of 3 years of experience as a Business Analyst or Technical Analyst in a technology-driven environment. • Experience with data analysis and visualization tools (e.g., SQL, Excel, Figma). • Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module. Certifications / Education • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or additional experience as determined suitable by PTC. • Equivalent combination of education and/or experience may be accepted. Engagement Requirements • Candidate’s location is preferred to be within the Continental United States. • Successfully complete ePATCH background check, and ClearChecks National Criminal Background Check prior to engagement start. • Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime. • This position is primarily remote; however, this position will require reporting to the Commission’s headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Showbacks, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hypercare). Any absence from sessions requires prior approval from Project Principal. • Additional compensation for any travel expenses requires prior approval and my not be approved. • Travel expenses submitted for reimbursement must adhere to federal GSA guidelines governing hotel, mileage, and meals per diem rates, and must include appropriate expense documentation (receipts). Requirements Skill Required / Desired Amount of Experience Exp. as a Business Analyst or Technical Analyst in a technology-driven environment. Required 3 Years Exp. as a BA, on projects of various size/subject matter within the government/public sector, ideally in at least 3, or more, of the Technical Areas. Required Strong understanding of software development lifecycle (SDLC) and agile methodologies. Required Proficiency in business analysis tools and techniques. Required Experience with data analysis and visualization tools (e.g., SQL, Excel, Figma). Required Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, & PowerPoint, plus proficient in Microsoft ADO Testing Required Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field Required Familiarity with project management tools (e.g., MS Project). Highly desired

Additional Information About the Role BJC is hiring for a Business Analyst. This is a remote positon. We are looking for applicants with 340B experience. Eligible Remote States: - Alabama Iowa North Carolina Wisconsin - Arkansas Kansas Ohio - Florida Kentucky Oklahoma - Georgia Louisiana South Carolina - Illinois Mississippi Tennessee - Indiana Missouri Texas Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. Preferred Qualifications Role Purpose This position is primarily responsible for supporting the planning and execution of BJC-wide projects. Responsibilities include data analysis, reporting, issue tracking/management, status reporting/management and other analysis to support healthcare regulatory and compliance requirements. This individual will work alongside project managers in areas such as Clinical Adoption, Health Information Management, Revenue Management, Information Systems and Finance to assist in the development and execution of an integrated project across BJC Healthcare. Responsibilities - Manages complex databases and supervises report generation. - Creates meaningful metrics for key system functionality, opportunities for improvement and innovation, user needs assessments, compliance, and other usage related processes. - Produces presentations, spreadsheets and other documents. Analyzes data to identify improvement opportunities and monitor changes. - Uses SQL and other analytical technology to collect and manage data to provide in-depth analysis needed to support business operations to meet operational and strategic goals. - Collects data around projects and services in area of expertise, and makes suggestions for improvement or enhancement of current services. - Researches best practices for clinical and workflow practices. Minimum Requirements Education - Bachelor's Degree Experience - 2-5 years Preferred Requirements Licenses & Certifications - RHIA/RHIT Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. - Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date - Disability insurance* paid for by BJC - Annual 4% BJC Automatic Retirement Contribution - 401(k) plan with BJC match - Tuition Assistance available on first day - BJC Institute for Learning and Development - Health Care and Dependent Care Flexible Spending Accounts - Paid Time Off benefit combines vacation, sick days, holidays and personal time - Adoption assistance To learn more, go to our Benefits Summary. *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

About Nissha Medical Technologies Nissha Medical Technologies (NMT) is a global Contract Development and Manufacturing Organization (CDMO) where people, purpose, and technology come together to advance healthcare. Headquartered in the United States, NMT is the medical devices business unit and a wholly owned subsidiary of Nissha Co., Ltd., a publicly traded Japanese company based in Kyoto, Japan (TSE: 7915). Across our global organization, our teams collaborate to design and manufacture innovative medical devices and solutions that make a real difference in patients’ lives. We partner closely with our customers to solve complex challenges, move ideas forward, and support products from concept through commercialization. Our work spans patient monitoring, surgical and interventional solutions, precision components, and emerging technologies, all grounded in a strong culture of quality, accountability, and continuous improvement. At Nissha Medical Technologies, we believe our success is driven by our people. We foster an environment where curiosity is encouraged, teamwork is valued, and individuals are empowered to grow their skills and careers. If you’re motivated by meaningful work, collaboration, and the opportunity to help shape the future of healthcare, you’ll find a place to belong at NMT. What You Will Do The Senior IT Business Systems Analyst leads delivery across complex initiatives within Manufacturing and Supply Chain systems. This role owns solution design, drives execution, and ensures alignment between business needs and system capabilities. This role operates independently, balances project work, enhancements, and production support, and serves as a functional and technical subject matter expert. The role is accountable for delivering scalable, supportable solutions aligned with enterprise standards. This role operates in a high-demand environment supporting global ERP systems and requires strong ownership, prioritization, and the ability to manage multiple concurrent workstreams. It is a key contributor to building a high-performing Business Applications team and may evolve into solution lead or architecture-focused responsibilities. This is a remote position; however, preference will be given to candidates located in the Buffalo-Niagara region. - Solution Ownership & Delivery - Lead solution design and recommend scalable system approaches - Translate business needs into clear functional and technical specifications - Drive delivery across implementations, enhancements, and support work - Ensure alignment with enterprise architecture and global design - Manufacturing & Supply Chain SME - Serve as SME across Manufacturing and Supply Chain processes: - Work Orders, Outside Processing (OSP), Procurement, Inventory, Planning - Troubleshoot complex transactional issues and identify root cause - Understand upstream/downstream impacts across integrated modules - Incident & Problem Management - Own end-to-end resolution of production issues - Lead root cause analysis and implement long-term fixes - Coordinate across business, IT, and vendors to resolve issues quickly - Reduce recurring defects through structured problem management - Enhancements & Continuous Improvement - Lead enhancement lifecycle from intake through deployment - Facilitate discovery session and identify process improvement opportunities - Drive prioritization aligned to business value and system impact - Challenge non-scalable or non-standard requests - Implementations & Global Rollouts - Lead requirements, testing, and deployment support to site implementations - Support global ERP rollouts and system migrations - Drive standardization across sites while managing local requirements - Support go-live and hypercare stabilization - Testing & Quality Assurance - Lead UAT strategy, script development, and execution - Coordinate defect tracking, triage, and resolution - Ensure high-quality, reusable test assets and documentation - Stakeholder Management - Engage stakeholders to clarify requirements and manage expectations - Influence adoption of standard processes and best practices - Provide clear communication across technical and non-technical audiences - Push back when scope, priorities, and design are misaligned - Team & Process Maturity - Mentor junior analysts and review deliverables for quality - Establish and reinforce documentation and delivery standards - Contribute to building a structures, high-performing team What You Bring Core Qualifications - Bachelor’s degree in Business, IT, Computer Science, or related field - 2-5 years experience as a Business Systems Analyst supporting ERP systems - Strong experience in Manufacturing and Supply Chain domains - Experience working with cross functional and global teams - Experience delivering solutions across full SDLC lifecycle, from requirements gathering to deployment and maintenance - Proven ability to manage multiple concurrent workstreams Preferred Qualifications - Hands-on experience with Oracle Fusion or similar ERP systems SCM: - Manufacturing, Procurement, Inventory, Planning - Experience with: - System configurations and approval workflows - OTBI reporting, HDL, integrations (APIs, extracts) - Experience with global ERP implementations or site rollouts - Experience in hybrid Agile/Waterfall delivery models - Experience supporting post-go-live hypercare Professional Traits We Value - Strong analytical, documentation, and communication skills - Ability to work independently and drive outcomes - Strong ownership and accountability - Ability to solve complex problems and drive resolution - High attention to detail and quality of deliverables - Ability to influence without authority - Effective communication across all levels of the organization - Strong understanding of end-to-end business processes Compensation & Benefits The expected salary range for this position is $100,000– $120,000 annually. Actual compensation will be determined based on experience, skills, qualifications, and geographic location. In addition, Nissha Medical Technologies offers a competitive total rewards package including medical, dental, and vision coverage, 401(k) with company match, paid time off, life and disability insurance, and professional development opportunities. Equal Opportunity Statement Nissha Medical Technologies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on any protected status under applicable law.