• Ensure successful management of accounts on a day-to-day basis from the execution to completion of client projects • Serve as the primary client contact • Facilitate and track projects and financial deliverables • Work closely with the project team members to communicate client needs and expectations • Ensure timelines are developing and potential issues are identified and resolved • Prepare for and lead internal and client status meetings • Understand and ensure the team follows all client required standard operating procedures and requirements • Alert other internal departments of resourcing needs • Draft scope of work and budgets based on client direction • Monitor and adhere to approved budgets • Report budget changes to the client in a timely manner • Maintain accurate financial spreadsheets • Submit invoices, accruals, etc. in a timely manner • Provide timely and accurate project status updates and client requested reports • Actively strive to drive organic growth on assigned accounts by developing and maintaining excellent client relationships

• Lead and manage the relationship between partners and Forcepoint • Create Partner account plans that are executed regionally • Ensures that strategic partner meets the requirements of their tier in the Forcepoint Channel Partner Program • Create and execute a Partner SE enablement plan, drive attendance to Forcepoint Instructor Led Training and Boot Camp Sessions • Acts as a liaison between strategic partners and Forcepoint sales representatives on the Mid-Market and Enterprise Teams • Delivers Value Propositions and other key messaging to partner community • Meets or exceeds quota for strategic partners • Learns and maintains in-depth knowledge of Forcepoint products and technologies, competitive products and technologies and industry trends and share this knowledge with partners • Reviews, monitors and reports on deal registrations • Communicates product launches and promotions • Executes marketing programs with the help of field marketing • Serves as main point of contact for Forcepoint resources • Maintains responsibility for overall relationship management

• Assist with obtaining client data, reviewing implementation forms, setting up program access, and configuring reporting parameters. • Monitor, verify, and coordinate client data feeds, including SFTP setup and ensuring accuracy and completeness. • Provide training to clients and pharmacies on proprietary reports and point-of-sale programs; act as backup support for Account Managers. • Collaborate with IT Services, manage operations support requests, and participate in team/client meetings. • Maintain detailed client files, verify program eligibility, and ensure documentation for new client setups and HRSA requirements. • Handle claims resolution, address client inquiries, and escalate complex issues as needed. • Stay updated on 340B program education, support team absences, and assist in product enhancements.

• Manage a regional team of 5-10 Technical Account Managers, providing direct oversight of engagement deliverables and professional development. • Analyze adoption trends, utilization data, and use case development to identify and mitigate renewal risks for license and success plan subscriptions. • Direct the resolution of major technical incidents by managing executive-level communications and expectations between the customer and internal teams. • Coordinate with sales departments to identify expansion opportunities for Axonius products within existing customer environments.