
Lumanity
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Incisive Thinking, Decisive Action
34 Jobs
• Serve as the primary point of contact for patients and, when applicable, caregivers, healthcare providers, and advocacy organizations. • Understand each disease area and patient journey to support patient engagement, ensure their voice is accurately represented, and recognize condition-specific day-to-day needs and quality-of-life considerations that may impact how patients navigate care and daily routines. • Assess patient strengths, stories, and readiness; match to appropriate client/program needs. • Support patients in fulfilling contractual obligations and preparing for engagements. • Coordinate and reinforce presentation skills coaching and training to ensure patient representatives are confident and effective. • Monitor performance and engagement quality, addressing issues promptly and professionally. • Partner closely with Client Strategic Services to align patient representative activities with client objectives and brand initiatives. • Communicate with client (pharmaceutical company) representatives regarding patient engagement needs, expectations, and onsite coordination. • Support execution of client-facing events (e.g., educational programs, internal meetings, photo/video shoots) and represent the program professionally onsite. • Translate patient insights into practical recommendations that improve client strategies and solutions. • Proactively identify improvements to better meet client needs and enhance service delivery. • Own end-to-end management of patient community engagements and related projects (from needs assessment through execution and wrap-up). • Accountable for providing direction to Meetings Logistics team to plan and implement logistics for projects, including scheduling, travel coordination, and adherence to travel guidelines. • Coordinate across internal teams to deliver on timelines and requirements. • Support annual patient training summit or other on-going training initiatives. • Facilitate the expense process and ensure smooth operational follow-through. • Contribute to process optimization and update SOPs to reflect changes in policies, procedures, and brand initiatives. • Complete and adhere to required compliance trainings (e.g., HIPAA/Privacy & Security, Sunshine Act, Adverse Event reporting, FDA/FTC promotional requirements, internal policies). • Handle PHI/PII appropriately; maintain contracts, health records, and personal data in accordance with HIPAA and applicable privacy standards. • Ensure Adverse Events are identified, escalated, and reported per client requirements and internal process. • Maintain up-to-date contracts and track expirations to prevent lapses in eligibility/engagement. • Ensure financial and expense activities follow internal policy and client requirements.
• Identify and develop new business opportunities across Lumanity’s commercial capabilities including commercial consulting, brand comms and patient engagement, with a focus on expanding our presence and market impact within the life sciences sector. • Actively engage in networking and relationship-building to cultivate new connections and strengthen existing client partnerships. • Contribute to targeted business development plans in collaboration with VP Business Development and Chief Client Officer. • Serve as a trusted partner to life sciences clients, understanding their challenges and positioning Lumanity’s specialized offerings as effective solutions. • Leverage new and existing relationships to foster engagement with key stakeholders and enhance the depth of client partnerships. • Maintain regular contact with client stakeholders to ensure satisfaction and identify new opportunities. • Collaborate with internal practice leaders to align the right teams and experts to each client opportunity. • Navigate complex procurement processes, RFPs, and buying cycles within the pharmaceutical industry. • Track, manage and report on opportunities through the CRM system. • Maintain a deep understanding of market trends, client needs, and industry dynamics to proactively identify and pursue high-potential business opportunities.
• Identify and convert new business opportunities, by expanding current accounts • Take responsibility for the strategic direction, growth and development, and delivery standards for a range of accounts • Build strong client relationships at the highest level, that ensure repeat business with that client • Maximize the chance of repeat business by meeting with clients, keeping in regular contact and upselling wherever possible • Attend client meetings individually and with colleagues to ensure Lumanity is recognised for thought leadership, project excellence, and innovation above and beyond our competitors • Focus on account planning for growth within key current accounts • Work with the Account teams to plan account development and growth • Work closely with the Account teams to achieve targets for the account, including increased levels of repeat business year on year • Be part of a dedicated team to work towards achieving agreed annual targets • Implement new company procedures • Seek ways of improving quality and show awareness of need to continually innovate • Seeks opportunities to innovate, to bring new ideas/services to market • Actively implement and seek to develop company practices • Acts as a role model
• Acts as trusted strategic partner to pharmaceutical and biotech C-suite executives and other functional heads, influencing enterprise-wide regulatory strategies that extend across multiple development programs and corporate initiatives • Provides authoritative regulatory guidance on complex, multi-indication development programs, including novel modalities (cell/gene therapy, biologics, advanced therapeutics) • Partners with other Lumanity practices to deliver integrated solutions addressing interconnected regulatory, clinical, and quality challenges • Partners with SVP & Practice Lead to translate regulatory landscape changes (AI/digital submissions, global harmonization, policy evolution) into practice growth opportunities and competitive differentiation • Develops regulatory points of view that influence industry standards, shapes regulatory policy dialogue, and positions Lumanity as the authoritative voice in regulatory strategy consulting • Evolves consulting methodologies and develops new service offerings to address emerging regulatory challenges and client needs • Proactively supports the Clinical & Regulatory P&L, in collaboration with the SVP and Practice Lead, achieving annual revenue targets while maintaining target profitability margins • Dives personal and team BD performance, leading pursuit strategies for complex, high-value regulatory engagements while mentoring BD capability across the practice • Sets and reinforces delivery quality standards across regulatory team, ensuring consistency in regulatory strategy outputs while balancing profitability with client value • Shapes regulatory talent strategy through succession planning, mentorship of senior regulatory leaders, and development of next-generation regulatory capabilities • Champions collaboration and knowledge sharing across markets, accelerating reuse of regulatory frameworks and best practices • Represents Lumanity at senior industry forums and regulatory conferences building external credibility and market presence • Monitors regulatory competitive landscape and translates insights into practice positioning and service evolution
Copy Supervisor - Experience within Cystic Fibrosis Required
LumanityIncisive Thinking, Decisive Action
Overview/About Lumanity Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated. Responsibilities / Position overview The Copy Supervisor is a mid-level position in the creative department. The role involves being the lead writer on multiple brands, crafting payer value stories, developing clinical and economic messaging, presenting internally and externally, and managing internal relationships. The Copy Supervisor must have conceptual skills, an understanding of payer and HCP marketing communication, knowledge of FDA requirements and terminology, and exceptional copywriting and story-telling abilities. Essential Duties/Responsibilities - Write clinical and payer marketing communications - Understand, communicate, and execute brand payer strategies - Prepare materials for client submissions by referencing and annotating text according to client-specific style/guidelines - Always take personal responsibility for quality, accuracy, and meeting deadlines - Negotiate timing with Project /Account Management when appropriate - Work closely with Designers to visualize data/information - Work closely with the Clinical Evidence and/or Strategy department to maintain highest degree of medical accuracy - Keep current on industry practices and regulatory requirements that affect medical content and copy - Participate in professional development activities on a regular basis - Inform and advise supervisor on status of accounts - Establish credibility internally and with clients through subject matter expertise, critical thinking and excellent communication skills Qualifications Education/Skills/Experience - Experience: 3+ years in pharmaceutical and copywriting at a pharmaceutical company or healthcare communications agency - Payer experience or an interest in payer (market access) - Proficiencies: - Writes logically, clearly, grammatically, and creatively - Organizes and distils information from multiple sources - Speaks articulately and persuasively - MS Office Suite (particularly PowerPoint, Word, Excel), Adobe Acrobat - Educational background: bachelor’s or master’s degree - Candidates must possess US work authorization - Occasional travel may be required Benefits We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance: - Competitive salary - Medical, dental, and vision insurance options - 401(k) plan with employer match - Generous amount of paid time off annually + 10 paid holidays - Employee Assistance Program - Company-paid short-term and long-term disability coverage - Flexible spending accounts for health and dependent care and more...
• Play a key role in supporting the progressive growth of the Lumanity HEOR business with global clients and accounts. • Achievement of sales targets within defined target accounts that the role will actively lead and manage. • Identifying, creating and securing opportunities where Lumanity can partner with clients to define, develop and execute successful health economic and outcomes research (HEOR) strategies and solutions. • Leading the development of strategic objective setting and relevant key activities within defined target accounts to achieve sales and revenue targets, through mobilisation of account teams following account management practices. • Track, record and document actions towards goal achievement. • Provide rich insight and analysis into the account buying cycle/ journey and future target opportunities for partnership. • Lead client outreach, engagement and onboarding into Lumanity through consultative selling, client engagement and relationship management to generate and secure new business and account growth. • Ownership of account activities, including support of client negotiations (MSAs & Commercial terms, discounts and project team support on these), preferred supplier / strategic partnerships (including RFI completion), client pitch presentations and capability presentations to secure new business. • Collaboration and partnership with Lumanity technical & consulting experts to position Lumanity services as solutions to our client challenges. • Support mobilisation of Lumanity thought leaders and experts to showcase Lumanity talent within our target client accounts. • Opportunity pipeline management and tracking to manage your own opportunity pipeline to close and win projects in line with account plans and account sales targets. • Collaboration and partnership with wider Business Development (BD), Operations and Marketing team to develop and utilise materials and relevant collateral to support account sales and growth. • Follow up on Marketing qualified leads to generate opportunities and return on investment from Marketing initiatives. • Support development and implementation of HEOR Commercial & Operations Strategy. • Support development and implementation of operational systems and processes to enhance our ways of working and support further global expansion of the BD and Operations team. • Creation/enhancement/ implementation/embedding of key systems and processes. • Own the creation, enhancement or roll out of key systems and processes to ensure adoption across HEOR business to improve efficiency and productivity of BD related ways of working.
• Serve as a leader in Scientific Services department • Oversee the development of high-quality deliverables aligned with strategic objectives for Medical Affairs/Publications accounts • Lead a team of medical writers • Ensure timely and efficient delivery of projects
• Serve as a Senior Medical Writer within our Medical Strategy and Communications team • Mobilize our scientific knowledge to interpret the data and create compelling narratives • Ensure high-quality content is developed for a wide range of medical communications projects • Review all deliverables on assigned accounts for technical accuracy, content quality and editorial standards
Overview/About Lumanity Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances. We partner with life sciences companies around the world to generate evidence to demonstrate the value of their product, translate the science and data into compelling product narratives, and enable commercial decisions that position these products for success in the market. We do this through strategic and complimentary areas of focus: Asset Optimization and Commercialization, Value Access and Outcomes, Medical Strategy and Communications, and Real-World Evidence. Responsibilities / Position overview We are seeking an advanced degree life-sciences professional to serve as a Senior Medical Writer within our Medical Strategy and Communications team, which serves our clients by mobilizing our scientific knowledge to interpret the data and create compelling narratives to guide their medical strategy and through regulatory challenges. The Senior Medical Writer will ensure high-quality content is developed for a wide range of medical communications projects and deliverables including clinical publications (manuscripts and abstracts), slide decks, scientific platforms, symposia, advisory boards, and training materials. In this role, the Senior Medical Writer has final sign-off authority and will review all deliverables on assigned accounts for technical accuracy, proper incorporation and interpretation of investigator/client data, and overall content and editorial quality. Experience supporting oncology publications accounts is highly desirable. Qualifications The ideal candidate will have an advanced degree in a life-sciences field, meticulous attention to detail and the ability to simultaneously work on multiple projects relating to multiple products in various therapeutic areas. Additional Requirements and Qualifications - PhD, PharmD, or MD - 2+ years' experience in a healthcare communications agency environment or similar - Outstanding writing, editing and communication skills and excellent command of the English language - Exceptional attention to detail in relation to both scientific content and editorial standards - Ability to adapt writing style to different materials and target audiences - High level of proficiency with Microsoft Office applications (particularly Word and PowerPoint) - Experience with referencing software and database searching desirable Benefits We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance: - Competitive salary plus bonus scheme - Medical, dental, and vision insurance options - 401(k) plan with employer match - Generous amount of paid time off annually + 10 paid holidays - Employee Assistance Program - Company-paid short-term and long-term disability coverage - Flexible spending accounts for health and dependent care and much more ----------------------------------------------------------------------------- #LI-Remote #LI-Remote
Overview/About Lumanity Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated. Responsibilities / Position overview We are seeking an advanced degree life sciences professional to join our Medical Communications team and serve as the Scientific Director/Associate Scientific Director. This position falls within our wider Medical Strategy and Communications practice. We focus on strengthening the bridge between clinical and commercial, drawing from our foundation of scientific knowledge, regulatory expertise, and industry experience. The Associate Scientific Director will oversee the development of technically accurate and high-quality deliverables for Publications/Medical Affairs accounts. This role will serve as a strategic partner to clients and ensure projects and deliverables are on time and within budget. The Scientific Director/Associate Scientific Director will also direct the editorial component of projects, lead a team of medical writers, and ensure the accuracy, quality, and content of all written material. Qualifications - PhD, PharmD, or MD required - Minimum of 4-5+ years’ medical writing experience in an agency or pharmaceutical company setting - CMPP preferred, but not required Benefits We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance: - Competitive salary plus bonus scheme - Medical, dental, and vision insurance options - 401(k) plan with employer match - Flexible paid time off program + 10 paid holidays - Flexible spending accounts for health and dependent care - Health savings account option with employer contribution - Employee Assistance Program - Paid short-term and long-term disability coverage - Company-paid life insurance coverage at 1.5x annual salary - Paid parental leave and more
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