Our Story Endear is the CRM built for retail teams. We help brands like Reformation, Fabletics, and Gorjana turn customer relationships into revenue through AI-powered tools that surface the right outreach, to the right customer, at the right time. Retail is 6x larger than eCommerce, but most software treats the in-store experience as an afterthought. We don't. Our platform gives sales associates the context and intelligence they need to build real relationships at scale. Enterprise brands are actively moving to Endear from legacy platforms because we ship AI features faster and our data layer is purpose-built for retail. What you build ships to hundreds of brands and is used by tens of thousands of associates daily. Position Overview We're looking for a Forward Deployed Engineer to sit at the intersection of our engineering and sales teams. This is a technical, customer-facing role where you'll own the full integration lifecycle, from pre-sales demos to live technical onboarding post-sales, while working closely with the engineering, Sales, AEs, CX, and product teams. What You’ll Do - Partner with AEs on discovery calls and technical demos, translating customer needs into viable integration scopes - Own customer onboarding end-to-end: scoping, building, and launching integrations across CSV/SFTP/Cloud pipelines, webhooks, and third-party platforms (Yotpo, Shopify, etc.) - Write and maintain technical documentation for integrations, both internal and customer-facing - Serve as the technical bridge between sales and engineering — triaging issues, surfacing product feedback, and flagging edge cases upstream - Handle inbound technical questions from prospects and existing customers during the sales cycle - Collaborate with AEs and CX to ensure smooth handoffs post-launch - Bring and discuss feature requests with our Product and Engineering teams What You’ll Accomplish In your first 6 months, you’ll… - Become an expert on Endear's platform capabilities and integration points - Successfully deliver 5+ customer-specific solutions that measurably improve key metrics - Establish strong relationships with customer stakeholders across multiple enterprise brands In your first year, you’ll… - Be seen as a trusted partner to our top customers, with demonstrated impact on revenue expansion metrics - Measurably improve our ability to rapidly deploy and configure Endear for new customers - Contribute reusable components, tools, and best practices that increase the leverage of the entire Customer Engineering function You’ll Thrive in This Role If… You Have Experience With - A forward deployed engineer, sales engineering, or solutions engineering role, ideally in an early stage tech startup - Explaining technical concepts clearly to non-technical stakeholders and get on calls with customers without hand-holding - You'll represent the customer's needs clearly and professionally — while knowing how to scope requests so they don't become unbounded engineering problems - Being self-directed and comfortable operating in a fast-moving startup environment and capable of building 1→N - Our tech stack: - Reading and vibe-coding: Python, Node.js, SQL highly preferred. - Pipedream, n8n, or similar workflow automation tools - Claude Code, Cursor, or other AI-based development tools - Data pipelines, file-based imports (CSV), and webhook-based integrations - You don't need to be an expert but you should be able to build and debug integrations independently. Align With What We Value At Endear, we live by five core principles. Here’s how they translate into what we’re looking for in this role: - Customer First: Obsesses over customers' success with Endear. Always puts the customer's needs at the forefront of any solution. - Take Ownership: Drives projects end-to-end with minimal oversight. Proactive and self-directed. - Enable Autonomy: Builds solutions and processes that make our team and our customers more self-sufficient. - Under Promise, Over Deliver: Sets realistic expectations, communicates clearly about scope, and consistently delivers more than expected. - Innovate & Deliver Value Quickly: Bias toward action. Focus on pragmatic solutions that drive immediate customer value. Balances speed with quality to deliver meaningful business value. Nice to have - Retail, E-Commerce, or CRM experience is a strong plus - Familiarity with GraphQL APIs - Experience filling out RFPs and Security Questionnaires - Background in or passion for retail / luxury fashion About the Team You’ll partner most closely with: - CTO (JP Grace): Technical leadership, architecture, and strategic priorities. - Engineering Manager (Ini Becker): Team manager responsible for engineering delivery, team health, and development practices. - Sales: Identifying how technical solutions can help expand revenue at key accounts. - Customer Success: Partnering for smooth implementation handoff - Product: Translating customer needs into roadmap initiatives. We’re a small, fast-moving team. Everyone has high ownership, and your work will directly shape how Endear scales. Our Hiring Process - 20–30 minute screen with a recruiter - Behavioral interview with the CTO - Technical panel interview - Final conversation with the Executive Team - Offer 🎉 Compensation & Benefits - Base Salary: $95-135k, commensurate with experience - Fully remote team - Comprehensive healthcare (medical, dental, vision) - Co-working or home office stipend - Flexible PTO and unlimited vacation - Opportunity to shape foundational product work in a transformative industry Apply Even If You Don’t Check Every Box If this role excites you but you’re unsure if you meet every requirement, reach out anyway. We care about skills, motivation, and how you think more than perfect resumes.

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare. Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care. Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities. How you will impact the organization… We are seeking a technical leader to drive the implementation for our next-generation eCommerce and customer experience platform. This role is pivotal in shifting our engineering strategy from monolithic applications to a flexible, scalable, and distributed web ecosystem. The Senior Engineer will not only contribute to the design of the core foundation that hosts independent applications but also enable the multi-year technical strategy that empowers autonomous product teams to develop, deploy, and manage features independently. This position requires expert-level domain knowledge to bridge the gap between complex infrastructure and seamless user experience. The value you will deliver… - Architectural Strategy & Vision: Enable the high-level architecture and implementation of a highly scalable, distributed front-end ecosystem, utilizing modern modular architecture patterns to host independent functional applications. - Platform Engineering: Design and implement core platform services (Identity, Account, App Configuration, Entitlements ) that serve as the foundation for all product teams, ensuring a unified and resilient customer experience. - Technical Standardization: Define and enforce strict coding standards, application lifecycle contracts, and integration patterns to ensure application isolation and memory optimization across the system. - Cross-Team Leadership: Influence multiple product teams by establishing shared APIs product platforms - Performance & Scalability: Drive architectural improvements that ensure the platform remains performant, responsive, eliminating bottlenecks associated with large volume product client applications. - Mentorship & Code Fluency: Serve as the technical authority for engineers; mentor senior engineers, review complex technical designs, and solve the deepest coding/debugging challenges related to state management and asynchronous loading, and coding standards. - DevOps & CI/CD Integration: Collaborate with DevOps to implement compliance-based deployment strategies that allow for atomic rollouts and instant rollbacks without requiring full platform regression testing. - Build vs. Buy: Conduct strategic evaluations for new technologies and tools to improve developer velocity and long-term code health. - Contribute to the technical recruitment process to identify top-tier engineering talent. - Write high-level technical documentation and white papers to communicate design decisions to executive stakeholders and non-technical audiences. - Serve as a technical liaison between product management and engineering to ensure feasibility of roadmap items. - Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time. What you will bring to the table… - 10+ years of software engineering experience with a focus on high-scale web applications. - 8+ years design experience with a mastery of Java, Spring Frameworks, SQL, React, MFE, and modern frameworks with deep experience in component design and performance optimization. - Demonstrated success leading cross-functional technical initiatives or platform re-architecture projects. - Proven experience establishing engineering best practices, code quality standards, and technical roadmaps across multiple teams. - Leveraging AI tools like Q, Co-Pilot, Kiro, Claude to accelerate design and development. - Proven track record of reducing technical debt or improving developer velocity through redesign. - Strategic Influence: Ability to support multi-year technical strategy and influence direction across teams without direct authority. - Problem Solving: Proactively identifies systemic risks (e.g., single points of failure) and designs solutions to mitigate them before they impact productivity. - Communication: Expert capability in communicating complex design & architectural topics (whiteboarding systems with drill-down capability) to both engineering teams and executive leadership. - Autonomy: Takes ownership of significant, multi-team projects and drives them to completion with high standards for quality and detail. - Distributed Systems Architecture: Deep understanding of techniques for splitting code across distributed systems, lazy loading, and runtime integration. - Infrastructure & API: Experience designing secure API gateways, handling authentication, and managing complex data flow between client and server. You will stand out if you also have… - Experience working in regulated industries such as Legal, Healthcare, or FinTech. - Familiarity with legacy protocols (e.g., Fax, SIP) or bridging legacy systems with modern web interfaces. - Experience with Infrastructure as Code (Terraform, Docker, Kubernetes). Additional details… - Location requirements: Fully remote within the U.S. (Los Angeles or Las Vegas preferred.) - Travel requirements: Up to 10% travel. - Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time. - Technology requirements: Reliable, high speed internet. - Eligible for sponsorship: No. The salary range for this role is $140,000 - $197,500 USD annually. The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired. We are not accepting agency submissions for this role. To learn more about us visit consensus.com

• Lead the research and development of novel algorithms for motion planning in autonomous driving, including but not limited to advanced search-based methods, sophisticated geometry-based methods, and decision making under uncertainty with a strong emphasis on probabilistic approaches. • Architect and integrate complex combinations of motion planning and prediction algorithms, driving their evaluation and refinement for real-world deployment. • Design and build a robust, scalable, and high-performance codebase that facilitates rapid exploration, prototyping, and rigorous evaluation of innovative motion planning approaches and algorithms. • Drive technical collaboration and interface seamlessly with perception and prediction components upstream and trajectory optimization, tracking and control components downstream, ensuring end-to-end system performance. • Leverage your deep software development and research expertise to teach others better software practices and principles, fostering a culture of technical excellence. • Guide and mentor junior team members, cultivating a culture of product-focused engineering, rigorous research, and advanced development.

• Pre-sales discovery: Lead structured sessions with PMOs, IT, security and business owners to map PMLC, governance checkpoints, and the project toolchain (e.g. Microsoft Project, Planner, Jira, Smartsheet, and PPM suites). • Document current state and desired state. • Produce a summary that includes a recommended pilot scope, integration approach, data flows, access and compliance notes, and a risk and effort matrix. • Post-sales operationalization: Build plans covering environments, access, data onboarding, controls, success metrics, and exit criteria. • Work with customer IT to implement, configure and validate connectors and data paths, and create reusable checklists. • Write runbooks for day-to-day operations, incident handling, permissioning, and change management. • Train project managers, PMO analysts, and sponsors with clear materials, recordings, quick references, and office hours. • Track adoption with a lightweight scorecard. • Partner across Coworked: Work directly with the CEO and product to translate customer needs into repeatable capabilities, templates, and integrations. • Capture field feedback that sharpens Harmony’s tone, behaviors, and interaction patterns so every touchpoint feels consistent and human.