We are looking for an experienced Salesforce Developer. The Salesforce Developer is a pivotal role responsible for the design, development, and implementation of customized Salesforce solutions with a focus on Experience Cloud. This position requires a deep understanding of the Salesforce platform, including its capabilities and limitations, to effectively lead a team of developers and administrators in delivering high-quality solutions that meet business needs across multiple Salesforce clouds. Salary Range: $100,003-130,003 plus 10% bonus Remote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first day for orientation. At this time, we are NOT considering applicants that require immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. Benefits Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it. Benefits include: -PTO, holiday pay and holiday of choice -401(k) match -Life insurance -Short-term disability -Health, dental and vision insurance -Maternity/paternity leave -Health savings account (HSA) -Flex spending accounts (FSA) – health and dependent Position Responsibilities may include, but not limited to - Experience with technical design and development of Salesforce solutions, ensuring alignment with business requirements and best practices - Conduct code reviews and ensure the quality and maintainability of Salesforce code - Manage Salesforce Deployments between environments - Stay abreast of the latest Salesforce releases and technologies - Collaborate with business stakeholders to gather requirements and translate them into technical solutions, related to Sales, Service and/or Marketing Cloud(s) - Design and implement scalable and efficient Salesforce solutions - Integrate Salesforce with other enterprise systems using APIs and middleware technologies like MuleSoft - Troubleshoot and resolve complex Salesforce issues - Contribute to the planning and execution of Salesforce projects - Estimate project timelines and resource requirements - Identify and implement opportunities to optimize Salesforce solutions - Monitor and improve the performance of Salesforce applications Required Skills and Experience - Bachelor’s degree in computer science or related field - 5+ years’ hands-on experience with Salesforce development, including Apex, Visualforce, Lightning Web Components, MuleSoft and/or Salesforce APIs - Expertise in configuring, customizing, and deploying Experience Cloud sites - Understanding of Experience Cloud architecture, including site structure, navigation, and branding. - Proficiency in building custom Lightning Web Components and Visualforce pages for Experience Cloud. Built using modern JavaScript, HTML, and CSS for creating dynamic user interfaces in Salesforce, especially within Experience Cloud sites. - Full stack web development experience. - managing large-scale Salesforce implementations - Experience with clicks-not-code development (Screen Flows, Record Launched Flows, etc.) - Experience with routine Salesforce administration (Object Model, Sharing Rules, Validation Rules, etc.) - Experience working with code in a Source Control system (Git, SVN, etc.) - Experience working with SFDX project structures including creating and managing scratch orgs, pulling code, and managing code conflicts - Experience writing and troubleshooting Apex test classes - Experience connecting to external systems via API’s (REST, SOAP, etc.) - Deep understanding of the Salesforce platform, a strong technical background, and the ability to lead a team of developers across multiple SF clouds - Proven track record of designing and implementing complex Salesforce solutions and/or MuleSoft - Experience with Salesforce integration technologies - Strong understanding of Salesforce data modeling and security - Experience with CI/CD as well as managing Salesforce Deployments between environments in SFDX, traditional org model and Copado - Experience with performing code reviews and working with developers to adhere to coding best practices as well as ensuring that all code written will be able to scale appropriately - Must hold at least one of the following Salesforce Certifications (Platform App Builder, Platform Developer 1, JavaScript Developer 1) - The ability to understand the overall scope of the project, interpret and follow technical specifications, and complete tasks in a timely fashion within estimate time - Demonstrated experience collaborating and communicating with a diverse set of people across groups and organizational levels - Enthusiastic, professional, and confident team player - Exceptional problem-solving and analytical skills - Effective time management and organizational skills - Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities - Strong interpersonal and communication skills, both oral and written - Ability to be flexible and work hard, both independently in a team environment, high pressure on-call environment with changing priorities - Results-oriented individual who thrives working in a fast-paced environment - Willingness to work outside normal business hours as needed Preferred Skills and Experience - Advanced certifications such as Salesforce Certified Platform Developer I, Salesforce Certified Platform Developer II, Advance to Platform Developer II Physical Requirements - Repetitive motions that include the wrists, hands and/or fingers - Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods - Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

• designing, developing, and customizing Salesforce solutions • integrating third-party systems • supporting scalable CRM implementations aligned with business needs

The Opportunity: We are seeking a highly skilled Salesforce Solutions Architect with deep expertise in Salesforce Financial Services Cloud (FSC) and a strong background in the insurance industry. The ideal candidate will design, architect, and implement scalable Salesforce solutions that align with business objectives, regulatory requirements, and best practices. This role requires a strong understanding of insurance processes, policy management, claims handling, customer engagement, and integrations with core insurance and financial systems. The Impact: Solution Architecture & Design - Lead the architectural design and implementation of Salesforce Financial Services Cloud (FSC) solutions tailored for the insurance industry. - Define end-to-end system architecture, ensuring loose coupling, scalability, and compliance with enterprise standards. - Leverage data integration solutions such as event streaming, application API, ETL tools for consuming and providing access to Salesforce data - Develop and maintain a robust data model for insurance-specific FSC objects such as Policy, Claims, Financial Accounts, and Relationships. - Design solutions that ensure seamless integration with policy administration systems, underwriting platforms, claims processing, and regulatory compliance tools. Technical Leadership & Development - Provide technical leadership to Salesforce development teams, ensuring adherence to Apex, Lightning Web Components (LWC), and API best practices. - Knowledge and working experience with Data Cloud - Oversee configuration, customization, and integration efforts, ensuring optimal use of Salesforce's declarative capabilities. - Drive adoption of automation using Flows, Einstein AI, and OmniStudio. - Experience in Digital Engagement (Service Cloud Voice) - Ensure high-quality delivery through code reviews, design reviews, and architectural governance. Stakeholder Engagement & Business Alignment - Collaborate with business stakeholders, product owners, and insurance domain experts to translate business requirements into technical solutions. - Provide architectural guidance on customer engagement, agent portals, self-service platforms, and digital transformation initiatives. - Advocate for Salesforce best practices, governance, and security standards. - Engage with Enterprise Architecture and influence enterprise recommendations and direction. Integration & Data Strategy - Define data migration strategies, ensuring seamless transition from legacy CRM or policy systems. - Implement secure and compliant API integrations with core insurance platforms, banking systems, and external services. - Work closely with enterprise data architects to ensure data consistency, reporting accuracy, and regulatory compliance. Security & Compliance - Ensure solutions comply with insurance industry regulations (e.g., GDPR, HIPAA, FINRA, KYC, AML). - Implement role-based security, encryption, and access controls to protect sensitive client and policyholder data. - Work with compliance teams to align Salesforce capabilities with industry security requirements. Required Qualifications: - 10+ years of experience in Salesforce architecture and development. - 3+ years of experience implementing Salesforce Financial Services Cloud (FSC). - Strong knowledge of insurance processes, including policy management, claims processing, underwriting, and customer engagement. - Expertise in Apex, Lightning Web Components (LWC), REST/SOAP APIs, and Event-Driven Architecture. - Experience integrating Salesforce with policy administration systems, financial platforms, and document management solutions. - Strong understanding of Salesforce security, compliance, and governance best practices. - Experience with DevOps and CI/CD tools for Salesforce (e.g., Gearset, Copado, Jenkins). - Salesforce certifications, such as: - Salesforce Certified Application Architect - Salesforce Certified System Architect - Salesforce Certified Financial Services Cloud Accredited Professional (preferred) - Salesforce Certified Technical Architect (CTA) (a plus) Preferred Qualifications: - Experience working with OmniStudio, Einstein AI, and Marketing Cloud for customer engagement. - Knowledge of insurance regulatory frameworks and how they impact CRM design. - Familiarity with Mulesoft and other/home-grown middleware for API integration. - Strong background in data modeling and master data management (MDM) for financial services. #LI-MC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page. Salary Range: $180,700-$237,100

• Support Salesforce SSO migration and authentication readiness across multiple environments (Development, Test, UAT, Production) • Configure, validate, and troubleshoot SAML-based SSO integrations using Okta or similar identity providers • Analyze and resolve login issues using browser developer tools and Salesforce debug logs • Enable and interpret Salesforce debug logs for authentication and user session troubleshooting • Perform user impersonation (login-as) to validate access and reproduce issues • Manage profiles, permission sets, and user access configurations • Configure and maintain Network Access settings, including IP ranges and login restrictions • Support environment setup and validation for enterprise access management changes • Collaborate with VA enterprise teams and internal stakeholders to ensure successful SSO implementation • Prepare and support end users to ensure successful login and access during rollout • Develop code in accordance with established development standards, including unit testing, security testing, and automation testing • Provide expert-level guidance on the implementation, configuration, integration, and optimization of Salesforce solutions • Lead the design and architecture of Salesforce solutions and custom applications • Advise stakeholders on Salesforce best practices, platform capabilities, limitations, and potential third-party tools • Perform system evaluations and gap analyses to recommend optimal configurations and data models • Support Agile development teams with detailed knowledge of the Salesforce development lifecycle, including DevOps and sandbox strategy • Ensure compliance with security, data governance, and regulatory requirements • Coordinate with clients, product owners, and cross-functional teams to deliver strategic business outcomes • Perform other job-related duties as assigned