The Opportunity: We are seeking a highly skilled Salesforce Solutions Architect with deep expertise in Salesforce Financial Services Cloud (FSC) and a strong background in the insurance industry. The ideal candidate will design, architect, and implement scalable Salesforce solutions that align with business objectives, regulatory requirements, and best practices. This role requires a strong understanding of insurance processes, policy management, claims handling, customer engagement, and integrations with core insurance and financial systems. The Impact: Solution Architecture & Design - Lead the architectural design and implementation of Salesforce Financial Services Cloud (FSC) solutions tailored for the insurance industry. - Define end-to-end system architecture, ensuring loose coupling, scalability, and compliance with enterprise standards. - Leverage data integration solutions such as event streaming, application API, ETL tools for consuming and providing access to Salesforce data - Develop and maintain a robust data model for insurance-specific FSC objects such as Policy, Claims, Financial Accounts, and Relationships. - Design solutions that ensure seamless integration with policy administration systems, underwriting platforms, claims processing, and regulatory compliance tools. Technical Leadership & Development - Provide technical leadership to Salesforce development teams, ensuring adherence to Apex, Lightning Web Components (LWC), and API best practices. - Knowledge and working experience with Data Cloud - Oversee configuration, customization, and integration efforts, ensuring optimal use of Salesforce's declarative capabilities. - Drive adoption of automation using Flows, Einstein AI, and OmniStudio. - Experience in Digital Engagement (Service Cloud Voice) - Ensure high-quality delivery through code reviews, design reviews, and architectural governance. Stakeholder Engagement & Business Alignment - Collaborate with business stakeholders, product owners, and insurance domain experts to translate business requirements into technical solutions. - Provide architectural guidance on customer engagement, agent portals, self-service platforms, and digital transformation initiatives. - Advocate for Salesforce best practices, governance, and security standards. - Engage with Enterprise Architecture and influence enterprise recommendations and direction. Integration & Data Strategy - Define data migration strategies, ensuring seamless transition from legacy CRM or policy systems. - Implement secure and compliant API integrations with core insurance platforms, banking systems, and external services. - Work closely with enterprise data architects to ensure data consistency, reporting accuracy, and regulatory compliance. Security & Compliance - Ensure solutions comply with insurance industry regulations (e.g., GDPR, HIPAA, FINRA, KYC, AML). - Implement role-based security, encryption, and access controls to protect sensitive client and policyholder data. - Work with compliance teams to align Salesforce capabilities with industry security requirements. Required Qualifications: - 10+ years of experience in Salesforce architecture and development. - 3+ years of experience implementing Salesforce Financial Services Cloud (FSC). - Strong knowledge of insurance processes, including policy management, claims processing, underwriting, and customer engagement. - Expertise in Apex, Lightning Web Components (LWC), REST/SOAP APIs, and Event-Driven Architecture. - Experience integrating Salesforce with policy administration systems, financial platforms, and document management solutions. - Strong understanding of Salesforce security, compliance, and governance best practices. - Experience with DevOps and CI/CD tools for Salesforce (e.g., Gearset, Copado, Jenkins). - Salesforce certifications, such as: - Salesforce Certified Application Architect - Salesforce Certified System Architect - Salesforce Certified Financial Services Cloud Accredited Professional (preferred) - Salesforce Certified Technical Architect (CTA) (a plus) Preferred Qualifications: - Experience working with OmniStudio, Einstein AI, and Marketing Cloud for customer engagement. - Knowledge of insurance regulatory frameworks and how they impact CRM design. - Familiarity with Mulesoft and other/home-grown middleware for API integration. - Strong background in data modeling and master data management (MDM) for financial services. #LI-MC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page. Salary Range: $180,700-$237,100

• Support Salesforce SSO migration and authentication readiness across multiple environments (Development, Test, UAT, Production) • Configure, validate, and troubleshoot SAML-based SSO integrations using Okta or similar identity providers • Analyze and resolve login issues using browser developer tools and Salesforce debug logs • Enable and interpret Salesforce debug logs for authentication and user session troubleshooting • Perform user impersonation (login-as) to validate access and reproduce issues • Manage profiles, permission sets, and user access configurations • Configure and maintain Network Access settings, including IP ranges and login restrictions • Support environment setup and validation for enterprise access management changes • Collaborate with VA enterprise teams and internal stakeholders to ensure successful SSO implementation • Prepare and support end users to ensure successful login and access during rollout • Develop code in accordance with established development standards, including unit testing, security testing, and automation testing • Provide expert-level guidance on the implementation, configuration, integration, and optimization of Salesforce solutions • Lead the design and architecture of Salesforce solutions and custom applications • Advise stakeholders on Salesforce best practices, platform capabilities, limitations, and potential third-party tools • Perform system evaluations and gap analyses to recommend optimal configurations and data models • Support Agile development teams with detailed knowledge of the Salesforce development lifecycle, including DevOps and sandbox strategy • Ensure compliance with security, data governance, and regulatory requirements • Coordinate with clients, product owners, and cross-functional teams to deliver strategic business outcomes • Perform other job-related duties as assigned

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity. We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure. As we expand our product portfolio and global presence, our IT department is hiring a Salesforce Architect to join our Enterprise Applications team and help design, build, and scale a robust Salesforce ecosystem that supports our sales, partner, and revenue operations. This role is hands-on and strategic—ideal for someone who enjoys solving complex business problems through a mix of Apex development, declarative configuration, and integration architecture. You will partner closely with Sales Operations, Finance, Marketing, and Engineering to deliver scalable solutions, enforce platform best practices, and ensure data integrity across Salesforce and integrated systems. If this sounds like you, read on. You could be the next “Nozomier”! In this role you will: - Translate business requirements into well-architected Salesforce solutions - Define automation strategies and integration patterns aligned to enterprise standards - Serve as a technical leader and reviewer for Salesforce designs and implementations - Collaborate cross-functionally to align Salesforce solutions with GTM and enterprise data strategies - Participate in release planning, code reviews, and architectural decision-making - Build and maintain Apex code, including triggers, classes, batch jobs, and asynchronous processing - Design solutions using declarative tools (Flows, validation rules, formula fields, approvals) with a clicks-before-code mindset - Balance custom development and configuration to optimize performance and long-term supportability - Enforce Salesforce best practices around limits, testing, and deployment - Design and support integrations between Salesforce and external systems using middleware platforms - Define integration patterns (event-based, API-driven, batch, near-real-time) - Partner with middleware and backend teams to troubleshoot data flow, sync errors, and performance issues - Ensure integrations support data governance, error handling, and monitoring standards To be successful in this opportunity, you will have: - 6+ years of Salesforce experience, including solution or technical architecture - Strong Apex development skills (classes, triggers, async processing, test coverage) - Deep experience with Salesforce declarative capabilities (Flow, automation, security model) - Hands-on experience designing and supporting Salesforce integrations using middleware or APIs (e.g. Celigo, Boomi, Mulesoft) - Strong understanding of Salesforce data model, security, and governor limits - Experience working in complex, integrated technical concepts to both technical and non-technical stakeholders - Salesforce certifications (Platform developer, integration architecture, or system architecture) - Familiarity with CI/CD, DevOps, and release management for Salesforce - Background in enterprise systems architecture #LI-Remote Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $117,649 to $150,706. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply. Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees. The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs. In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave. Who we are and what we stand for: Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity. Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful. Our Global Benefits All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as: - Health & Wellness - Financial - Work-Life Balance - Unparalleled Flexible Time-Off Need to know information Successful candidates will be subjected to background verification checks. Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here. If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

Title: Salesforce Public Sector Architect Location: Philadelphia United States Job Description: Company Description CapTech is a technology consulting firm dedicated to helping clients achieve their business objectives through innovative technology solutions. With a commitment to excellence and collaboration, CapTech partners with leading companies to deliver digital transformation, software development, and technology consulting services. Job Description Consulting at CapTech: - Partner with clients on team-based projects to deliver solutions across the full Software Development Lifecycle leveraging the Agile Methodology as well as modern technology languages, frameworks, and patterns - Manage technical scope and client expectations Technical Solutions: - Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce Public Sector Solutions implementation - Design solutions leveraging Salesforce Public Sector Solutions, including case management, licensing & permitting, grants management, and digital services. - Provide architectural oversight and hands-on guidance for implementations using OmniStudio (FlexCards, OmniScripts, Integration Procedures, DataRaptors/Data Mappers) - Design and review integrations with external systems commonly used in State and Local government (e.g., financial systems, eligibility engines, document management, identity providers - Support release management, environment strategy, and DevOps processes aligned with public sector change control requirements Thought Leadership and Professional Development: - Create an individualized professional development plan - Demonstrate technical thought leadership in Salesforce Public Sector architecture and emerging Salesforce capabilities - Contribute to internal architecture standards, accelerators, and reusable assets tailored to government clients - Opportunities to gain experience with a variety of clients and industry verticals - Mentor architects and developers, fostering growth through communities of practice, architecture reviews, and knowledge sharing - Participate in technical pre-sales and scoping support for state and local government clients Qualifications Required Qualifications: - Proven ability to design and optimize business processes and to integrate business processes across disparate systems - Client-ready written and oral communications skills - Minimum 2 Years of Salesforce/Customer 360 platform experience - Minimum 4 Years of relevant technical development experience - Extensive Apex VF Controllers, Apex Triggers development experience - Must have a strong background in design/development of large internet or client-server systems OR complete software product lifecycle exposure - Good knowledge of object-oriented programming, database designing, and the SDLC - Extensive previous experience in implementing technologies like: VB, COM, COM+, MSMQ, VB.NT, C#, ASP, ASP.NET, XML, XSL, Web services and SOAP, SQL Server, Oracle - Knowledge of Integrations, 3rd party integration tools, ETL with Salesforce Preferred Qualifications (nice to have but not must have!): - Salesforce.com Platform Developer, Sales Cloud Consultant and/or Service Cloud Consultant Certifications - CPQ experience - Salesforce Health Cloud experience - JQuery development experience Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we've launched extended benefits to help meet our employees' needs. - Learning & Development - Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths - Modern Health -A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life's ups and downs - Carrot Fertility -Inclusive fertility and family-forming coverage for all paths to parenthood - including adoption, surrogacy, fertility treatments, pregnancy, and more - and opportunities for employer-sponsored funds to help pay for care - Fringe -A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them - ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more - Employee Resource Groups - Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations - Philanthropic Partnerships - Opportunities to engage in partnerships and pro-bono projects that support our communities. - 401(k) Matching - Generous matching and no vesting period to help you continue to build financial wellness CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs. CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness - each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. #LI-RK1