• establish Regeneron as a leader in Respiratory & Immunology spaces by serving as a strategic partner and trusted advisor to high-value Integrated Delivery Network (IDN’s) healthcare accounts • drive long-term engagement, operational excellence, and business growth by serving as the key connection between internal teams and external partners • translate customer insights into actionable feedback to inform HQ colleagues • address customer needs, support patient pull through, resolving issues, and ensure satisfaction throughout engagement lifecycle • contribute to commercial strategy, product innovation, and market positioning

• Develop, lead and oversee our data privacy compliance operation and relevant teams; • Represent the Data Privacy compliance program during virtual and onsite audits; • Develop, implement, and maintain the company’s data protection and privacy program in alignment with applicable laws; • Oversee the collection, processing, storage, and sharing of personal and financial data; • Conduct data protection impact assessments (DPIAs) and manage records of processing activities; • Monitor third-party vendor compliance and establish policies and procedures; • Serve as the primary point of contact for regulators and internal stakeholders; • Lead incident response efforts related to data breaches and coordinate required notifications; • Deliver privacy training and awareness programs across the organization; • Advise leadership on privacy-by-design principles.

• Support the Head of rails and EC senior management in delivery and operations. • Help build up and grow the headcount of the India team. • Interview, select and onboard the right candidates. • Lead the team supporting Rail projects. • Identify appropriate solutions to a wide range of projects, including promoting innovative ideas. • Collaborate with other senior management to formulate strategy for Business Continuity and requirements. • Enhance communication channels between businesses, support functions and management. • Oversee the adoption of new technology solutions in the businesses. • Regularly report to senior management about performance and issues and suggest improvements.

• Drive initiatives focused on operational excellence and growth within DEXIS commercial organization • Lead strategic customer experience projects and launch new offerings • Collaborate with commercial team to review performance and quality metrics • Manage projects to deliver continuous improvement • Track customer issues to resolution and ensure quality and satisfaction • Collect internal and external VOC to identify improvement areas • Monitor KPIs of customer care and service performance • Implement policies and procedures for world-class service