• Serve as the primary point of contact for assigned federal accounts, building trusted relationships with key stakeholders, system integrators and partners. • Establish long-term relationships within assigned government customers while developing an understanding of the client’s strategic goals and overall impact on business results. • Understand customers' business objectives, technical needs, and success criteria, aligning Collibra’s services to meet their goals. • Support renewals and expansion by demonstrating technical value and best practices. • Understand customer mission objectives and map them to product capabilities. • Provide guidance during onboarding, deployment, upgrades, and ongoing operations. • Coordinate technical discussions, architecture reviews, and solution design sessions. • Assist with documentation, technical presentations, and briefings for government stakeholders. • Coordinate product functionality and roadmap meetings between product customers and the customer. • Coordinate Support, Services and Customer Engineering on customer projects and initiatives by providing project leadership and guidance based on customer overall objectives. • Align services delivery with customer’s business needs by ensuring successful project execution and implementations are delivered on time, within scope, and aligned to customer goals. • Drive customer alignment on goals, success criteria, and acceptance milestones. • Track project progress and provide regular status updates to customers and internal leadership. • Understand the customer’s high-level business challenges while functioning as an advisory resource for “Best Practices” in driving adoption of Collibra’s solutions. • Deliver reports for customers as required based on business objectives. • Identify and track key customer risk indicators (usage, sentiment, support volume, executive engagement, compliance). • Lead the effort with Sales and the technical teams to identify customer risk, performance issues, and opportunities for optimization. • Help customers avoid and/or mitigate issues with proactive guidance based on extensive customer experience. • Advocate for customer needs internally, influencing product roadmap and prioritization. • Act as point of contact for managing escalations, coordinating cross-functional resolution with Support, Product, and Engineering. • Provide clear and constructive product feedback to Collibra’s Product Management teams based on customer use-cases and requirements. • Be a customer advocate to ensure that escalations are resolved in a timely fashion.

• Own and scale core HR operational programs (e.g., employee lifecycle workflows, case management, and service delivery models), ensuring they are efficient, standardized, and built to support a global, high-growth organization • Lead the design and optimization of HR workflows within ServiceNow, driving automation, improving case resolution efficiency, and enhancing the end-to-end employee and manager experience • Translate complex HR and business requirements into scalable processes and system solutions, partnering across HR, IT, and Finance to streamline operations, reduce manual work, and improve data integrity • Partner with HRIS and IT to optimize system configurations, integrations, and workflows (e.g., Workday and ServiceNow) • Drive implementation of new tools, automation, and enhancements that improve efficiency and scalability • Lead change management and adoption strategies for new systems and process improvements • Act as the central program lead across HR verticals (Compensation, HRIS, HRBP, Talent, TA) • Partner with Finance, Legal, Payroll, and IT to ensure alignment on processes, compliance, and data flows • Manage dependencies, timelines, and stakeholder communication across complex, multi-functional initiatives • Define and track KPIs to measure program effectiveness and operational performance • Use data and employee feedback to identify gaps and drive continuous improvement • Proactively identify opportunities to increase efficiency, reduce friction, and improve employee experience

• Design and support comprehensive enablement programs that accelerate field productivity and sales readiness • Partner alongside Revenue Enablement Directors to assist in creation of structured learning sessions and content for different field roles and experience levels • Work to establish metrics and KPIs to measure program effectiveness and field readiness • Continuously iterate programs based on feedback and performance data • Align enablement initiatives with strategic business objectives, as determined by stakeholders • Support build and monitoring of sales certification processes. • Organize and manage local program libraries to ensure content is easy to find, up to date and accessible • Plan and drive cross-functional programs across multiple deliverables, communication, and logistics • Develop compelling content that equips field teams to effectively articulate CrowdStrike’s value proposition • Partner with SMEs to create high-impact training materials, playbooks, and battle cards • Translate complex product information into compelling sales narratives • Maintain a centralized repository of up-to-date enablement resources • Work alongside Directors to ensure material addresses common learning objectives • Foster strategic partnerships across departments to ensure field teams have the latest information and tools • Coordinate virtual and in-person training sessions for global field directors • Track feedback, session times, dates, and attendance in order to enhance field performance • Work with various cross-functional teams to align field messaging with campaign strategies • Coordinate with sales leadership to address and identify gaps • Align with leadership on strategy and focus areas and achieve buy-in around execution

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description Blue Water Thinking is seeking Senior Program Analysts to support an upcoming program within the VA. Senior Program Analysts will provide project management and coordination support for technology implementation workstreams, working closely with VA project managers and business owners to plan, prioritize, and coordinate activities that enable implementation readiness. This role supports alignment across multiple workstreams and ensures that implementation activities are efficiently executed in coordination with program leadership and stakeholders. Key Responsibilities: - Support planning, prioritization, and coordination of technology implementation activities - Coordinate across multiple workstreams to ensure alignment of tasks, timelines, and dependencies - Work closely with VA project managers and business owners to support implementation readiness efforts - Assist in identifying efficient approaches to complete implementation activities and milestones - Support development and maintenance of integrated schedules and tracking of implementation progress - Facilitate coordination between technical teams, business stakeholders, and program leadership - Track risks, issues, and dependencies, and support mitigation planning - Support Agile activities, including Program Increment (PI) planning and backlog refinement - Assist in preparing reports, briefings, and implementation status updates - Ensure consistent communication and coordination across stakeholders involved in implementation efforts - Support continuous improvement of implementation processes and workflows Required Qualifications: - Bachelor’s degree in Project Management, Business Administration, Information Systems, or related discipline - Minimum of 5 years of experience in project coordination or program support - At least 3 years supporting federal healthcare programs - Experience supporting large-scale system implementation efforts - Experience working in Agile project environments - Experience coordinating across multiple teams and stakeholders - Strong communication and organizational skills - Strong problem-solving and risk management capabilities Preferred Qualifications: - Experience supporting VA or VHA programs - Master’s degree or PMP certification - Agile/Scrum certification (SAFe, CSM) - Experience supporting enterprise-level healthcare IT programs Eligibility: - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future - Must be able to obtain and maintain the required federal public trust clearance for this role Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $100,000 - $130,000 Benefits: Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental, and vision), paid time off, federal holidays, and a matching 401(k) plan. This is a fantastic opportunity to be part of an impactful communications team, supporting the VA in its efforts to transform healthcare for veterans. If you’re passionate about communications and want to contribute to a meaningful cause, we encourage you to apply! Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: - Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) - Candidates must fill out the below form to the best of their knowledge