Blue Water Thinking

• Lead the planning, development, coordination, and execution of instructor-led and web-based training programs supporting VHA operational, clinical, and technology initiatives. • Conduct comprehensive training needs assessments, evaluations, and analyses to identify communication, knowledge, and skill gaps among end users and stakeholder groups. • Translate identified training requirements into effective workshops, training curricula, remedial learning modules, and educational solutions. • Design, develop, revise, and maintain training materials including workbooks, facilitator guides, participant manuals, job aids, presentations, and other instructional resources. • Develop and implement standard and customized training programs aligned with organizational goals, project requirements, and adult learning methodologies. • Administer and support learning management systems (LMS), including course setup, enrollment management, learner tracking, reporting, and system maintenance activities. • Develop, maintain, and analyze training databases, records, metrics, and reports to support program performance and compliance requirements. • Deliver engaging face-to-face, virtual, and online training sessions to clinical, operational, technical, and leadership audiences. • Provide coaching, mentoring, and guidance to trainers, end users, and stakeholders to support knowledge transfer and adoption of new processes and technologies. • Lead training-related administrative activities, including scheduling, communications, logistics coordination, documentation, and reporting. • Collaborate with subject matter experts, clinical staff, project teams, and leadership to ensure training content accurately reflects current workflows, policies, and best practices. • Support test administration activities, user readiness efforts, and organizational change initiatives associated with system implementations and enhancements. • Evaluate training effectiveness through assessments, feedback collection, performance metrics, and post-training analyses, recommending improvements as needed. • Attend and actively participate in meetings, committees, working groups, and stakeholder engagements to provide training expertise and recommendations. • Prepare and deliver presentations, demonstrations, briefings, and status updates to project teams, leadership, and client stakeholders. • Serve as a training lead for assigned initiatives, ensuring timely delivery of high-quality training products and services.

• Manage events, workshops, and summits associated with the Strategic Sprints that are located at VA facilities. • Coordinate logistics, registration virtual and in-person setups, content development, breakout sessions, agendas, and participant engagement activities. • Provide Post-event evaluations and recommendations. • Provide Logistics Coordination plans and Vendor Management documentation. • Create conference registration materials. • Provide coordination of all items for conference with VA team and advisory group, covering all activities within pre-planning, planning, execution, and post-conference phases. • Provide coordination of onsite logistics and travel. • Assist the technology support team and coordination with VA OIT, as needed, for utilization of the conference application.

• Plan, develop, coordinate, and execute instructor-led and web-based training programs to support VHA operational and clinical initiatives. • Conduct training needs assessments, evaluations, and analyses to identify communication, knowledge, and skill gaps among end users. • Translate identified training needs into effective workshops, learning modules, remedial training materials, and educational solutions. • Develop, update, and maintain training curricula, workbooks, facilitator guides, participant materials, job aids, and other instructional resources. • Design and revise standard and customized instructional materials to ensure alignment with program objectives and adult learning principles. • Administer and support learning management systems (LMS), including course creation, enrollment tracking, reporting, and maintenance activities. • Develop, maintain, and manage training databases and records to ensure accuracy and compliance with program requirements. • Deliver engaging face-to-face, virtual, and online training sessions to diverse stakeholder groups. • Provide end-user support and guidance related to training content, systems, and learning resources. • Coordinate training logistics, schedules, communications, and administrative activities associated with training delivery. • Attend and actively participate in project meetings, working groups, committees, and stakeholder engagements. • Prepare and deliver presentations, demonstrations, and briefings to leadership, staff, and end users as required. • Assist with test administration activities, user readiness efforts, and training-related support for system implementations and enhancements. • Collaborate with subject matter experts, clinical personnel, and project teams to ensure training content reflects current workflows, policies, and best practices. • Monitor training effectiveness and recommend improvements based on participant feedback, evaluation results, and organizational needs.

• Performs tasks requiring the knowledge and skills for a multidisciplinary approach to managing change and transition within a healthcare organizations, programs, and projects • Tasks may include developing plans associated with transition management, implementation of major initiatives, communications associated with major initiatives, risk assessment, and organizational transformation and culture change • Supporting and engaging key stakeholders and senior leaders; including identifying and managing anticipated resistance, integrating change management activities into project plan, and evaluating and ensuring user readiness • Defining and measuring success metrics and monitoring change progress

• Lead the design, implementation, and evaluation of healthcare programs aligned with value-based care models. • Analyze clinical, financial, and operational data to identify trends, gaps, and opportunities for improvement. • Collaborate with clinical and administrative leaders to support care coordination, population health, and quality improvement initiatives. • Develop and manage project plans, timelines, and deliverables across multiple workstreams. • Leads a team on large projects or a significant segment of large and complex projects. • Responsible for managing financial budget and performance of the project to include evaluating resource needs based on scope, timelines and deliverables. • Monitor program performance against KPIs and regulatory benchmarks (e.g., CMS, NCQA, HEDIS). • Prepare executive-level reports and presentations to communicate findings and recommendations. • Serve as a liaison between consulting teams and client stakeholders to ensure alignment and impact. • Mentor junior analysts and contribute to organizational knowledge development. • Analyze new and complex project-related problems, creating innovative solutions that involve schedule, technology, methodology, tools, solution components, and financial management. • Monitor project progress, adjusting as necessary to ensure timely and cost-effective completion. • Collaborate with cross-functional teams to ensure alignment of project goals and objectives.

• Work with technical teams to design and implement data collection tools and techniques to ensure the appropriate integrity, frequency, and confidence is achieved. • Create data pipelines that utilize data sources via Python SQL and/or Azure Data factory. • Extrapolate data patterns using advanced algorithms to identify actionable insights. • Develop graphs, charts, and visualizations to communicate complex technical findings. • Present analytical outcomes to managers and stakeholders to guide business model adjustments and future planning. • Collect, clean, and validate large datasets from multiple VA sources. • Translate raw data into meaningful reports that support healthcare transformation goals. • Collaborate with cross-functional teams to align data strategies with program objectives. • Support predictive modeling and trend analysis to improve veteran healthcare delivery.

• Manage and oversee large project portfolios requiring proficient knowledge and application of project management best practices and construction management, ensuing all initiatives are aligned with Program Office and organization objectives, upholding standards for compliance, quality, and timely completion. • Facilities problem-solving discussions with large, diverse stakeholder groups responsible for managing Information Technology Infrastructure and/or Physical Infrastructure projects, applying comprehensive life cycle and project management methodologies throughout project execution. • Monitors and reports on capital project scope, schedule and cost parameters to maintain effective project controls. • Identify, track, mitigate and communicate risks and issues to support successful project delivery. • Measure program success, outcomes, and performance improvement initiatives. • Support the management of projects and programs to enhance productivity and performance. • Develop and contribute to program reports, briefings, and documentation for internal and external stakeholders. • Collaborate with VHA leadership and cross-functional teams to align program goals with Veteran healthcare needs.

• Supporting the Integrated Healthcare Transformation initiative at the Department of Veterans Affairs. • Coordinating with development and user teams to assess risks, set goals, and ensure requirements are met throughout design and construction. • Identify and introduce new infrastructure while minimizing disruptions. • Managing technical aspects of large federal projects and providing expertise in network IT and MEP system designs. • Performing construction forensics and continuously addressing project risks and needs at every stage. • Measuring program success, outcomes, and performance improvement initiatives. • Supporting the management of projects and programs to enhance productivity and performance. • Developing and contributing to program reports, briefings, and documentation for internal and external stakeholders. • Collaborating with VHA leadership and cross-functional teams to align program goals with Veteran healthcare needs.

Role Description Blue Water Thinking is seeking an experienced and dedicated Subject Matter Expert (SME) – Facility Planning, Management, and Environment of Care (EOC) Safety to join our team, supporting the Integrated Healthcare Transformation (IHT) initiative. This position requires expert-level knowledge in infrastructure and capital management, with a focus on maintaining and modernizing VA facilities through market-based planning and safety-focused design strategies. The SME will play a pivotal role in supporting the Department of Veterans Affairs Office of Healthcare Environment and Facilities Program with expert consultation on capital asset management, EOC safety programs, facility risk assessments, and policy guidance. Primary Responsibilities: - Provide expert consultation in infrastructure and capital asset management to maintain and modernize VA facilities. - Conduct market-based facility planning, including demand forecasting and build-vs-buy analyses to support strategic infrastructure decisions. - Assess the adequacy and performance of VA facility engineering, safety, and Environment of Care (EOC) programs. - Perform root cause analyses on safety and engineering issues, providing evidence-based recommendations to senior leadership. - Evaluate capital asset condition, facility risk, and environmental safety through formal facility condition assessments. - Support the development and review of policies related to capital asset management, EOC, and healthcare facility safety. - Identify gaps in infrastructure and safety protocols and propose corrective strategies that enhance patient and staff safety. - Collaborate with VA stakeholders and cross-functional teams to ensure EOC and facility planning priorities align with broader healthcare transformation goals. - Interpret and apply VA, federal, and industry standards related to healthcare infrastructure and safety. - Provide input into strategic facility modernization initiatives, including renovation, construction, and space utilization projects. Qualifications - Master’s degree in Engineering, Architecture, Healthcare Administration, Safety Management, or a related field. - A minimum of 10 years of experience in facility planning, capital asset management, or healthcare safety within VA, federal agencies, or a large integrated healthcare system. - Proven experience leading or advising on capital asset and infrastructure programs in large healthcare settings. - Deep understanding of facility condition assessments, risk analysis methodologies, and healthcare safety regulations. - Demonstrated expertise in evaluating and improving EOC and safety programs in compliance with VA and national standards. - Excellent analytical, communication, and presentation skills to deliver insights to senior leadership. - Strong knowledge of VA infrastructure and capital planning frameworks and tools. - Experience conducting root cause analyses in healthcare or facility safety contexts. - Familiarity with federal and VA policies related to EOC, facility safety, and engineering compliance. Preferred Qualifications - Experience supporting VHA’s Office of Healthcare Environment and Facilities Program (HEFP) or VA’s Office of Capital Asset Management, Engineering, and Support (OCAMES) or similar federal facility oversight bodies. - Certification in facility management, safety, or risk assessment (e.g., CHFM, CSP, PMP, PE). - Familiarity with The Joint Commission standards and other healthcare accreditation bodies as they relate to EOC and safety compliance. - Experience with VA's Strategic Capital Investment Planning (SCIP) process and systems. - Proficiency in using facilities management software and tools (e.g., IBM TRIRIGA, VFA Facility). - Prior involvement in integrated project delivery (IPD) or capital project lifecycle management in the federal space. Eligibility - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. - Must be able to obtain and maintain the required federal public trust clearance for this role. Compensation Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. Benefits - Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental, and vision). - Paid time off. - Federal holidays. - A matching 401(k) plan. Our Commitment to Equal Employment Opportunity Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...). Candidates must fill out the below form to the best of their knowledge.

• Conduct comprehensive analysis and evaluation of VHA healthcare programs to assess effectiveness, efficiency, and alignment with strategic goals. • Perform Human Resources functions including classification, staffing, employee relations, and labor relations, with the ability to specialize in one or more areas. • Provide expert-level guidance on federal HR regulations, policies, and procedures, addressing complex and sensitive workforce challenges. • Lead or support program reviews using systematic methodologies to evaluate current and future program performance and recommend improvements. • Assess organizational design and workforce structures to enhance operational effectiveness and service delivery. • Develop and implement performance metrics to measure program success, outcomes, and continuous improvement initiatives. • Support execution of program operations to ensure achievement of established goals and objectives. • Provide strategic input on program evaluation, organizational management, and project execution to increase productivity and performance. • Identify resource requirements and assist in workforce planning and allocation strategies. • Develop, analyze, and present program reports, dashboards, and briefings for leadership stakeholders. • Serve as a team lead, as needed, across HR functional areas or program evaluation initiatives. • Collaborate with cross-functional teams and senior leadership to drive data-informed decision-making.