Quest Software

Role Description The SEO and Web Analytics Manager is a senior individual contributor responsible for driving organic growth and improving digital performance, with a strong focus on lead and pipeline generation. This role combines technical SEO, on-page and content optimization, and advanced web analytics. The position owns measurement strategy, GA4 configuration and governance, SEO tooling, and executive reporting that connects website performance to pipeline and revenue outcomes. The ideal candidate brings deep experience in B2B software and hands-on expertise working in Drupal environments. - Own the organic search roadmap across technical SEO, on-page optimization, content recommendations, and internal linking. - Define and deliver quarterly SEO growth plans tied to business priorities such as product lines, solutions, and regions. - Manage keyword and topic strategies, content briefs, and competitive analysis using SEMrush. Technical SEO and Drupal - Partner with WebDev and platform teams to implement technical SEO improvements in Drupal environments. - Manage templates, schema, modules, structured data, indexation controls, XML sitemaps, redirects, canonicalization, and hreflang where applicable. - Maintain site health including crawlability, performance, Core Web Vitals, and duplicate content governance across large-scale websites. Web Analytics and Measurement - Own GA4 configuration including event taxonomy, conversion definitions, channel grouping, and data quality governance. - Ensure consistent tracking across key user journeys such as downloads, demo requests, webinars, and partner referrals. - Maintain accurate documentation, QA processes, and tagging standards. Reporting and Insights - Build and maintain dashboards that connect SEO and web performance to engagement and conversion outcomes. - Deliver recurring executive reporting focused on trends, insights, risks, and actionable recommendations. - Translate data into clear priorities and business impact. Tool Ownership and Operations - Serve as primary owner of Google Search Console, GA4, SEMrush, and related SEO tools. - Create repeatable reporting frameworks, monitoring processes, and documented SOPs. - Monitor indexation, performance, enhancements, and search opportunities in Search Console. Qualifications - 6 to 8 plus years of experience in SEO and web analytics with significant exposure to B2B software or B2B technology. - Hands-on experience working in Drupal including templates, modules, content models, redirects, metadata, and release workflows. - Advanced GA4 expertise including event design, conversions, funnels, and troubleshooting. - Strong experience with Google Search Console including indexation, enhancements, and performance analysis. - Proficiency in SEMrush for research, audits, and competitive analysis. - Experience building executive dashboards in Looker Studio. - Strong ability to translate data into insights and actionable recommendations. - Proven ability to drive execution in a cross-functional environment as a senior individual contributor. Preferred Qualifications - Experience managing enterprise websites with large page counts and multi-region or multi-product environments. - Deep technical SEO knowledge including schema, Core Web Vitals, rendering, log file analysis, and international SEO. - Familiarity with tagging frameworks, governance models, and UTM standards. - Experience working with BI teams, data warehouses, or CRM attribution models. Benefits - Competitive pay, annual bonuses, and top-performer recognition. - Comprehensive health, family, and retirement benefits. - Flexible work options, generous PTO, and wellness programs. - Professional growth through learning platforms, mentorship, and leadership programs. - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

• Develop and execute strategic prospecting plan for the largest accounts in the UKI at Quest. • Identify new logo and pursue upsell opportunities to expand adoption of the Quest Trusted Data Management Platform within existing accounts. • Build and maintain strong, long-term relationships with senior stakeholders including CIOs, Chief Data Officers, Heads of Data and enterprise architects. • Lead consultative sales engagements focused on customers’ data strategies, governance initiatives, and data product development. • Position Quest’s model-first approach as the foundation for delivering trusted, governed and reusable data products. • Work closely with solution engineering, services and partner teams to deliver successful customer outcomes. • Analyse customer environments, industry trends and organisational priorities to identify new opportunities for growth. • Provide feedback from strategic customers to internal teams to help shape go-to-market strategy and platform evolution. • Maintain a strong pipeline of strategic opportunities and achieve or exceed assigned annual sales targets. • Provide regular updates on account development, pipeline progression and revenue forecasts.

• Identify and pursue opportunities to expand the use of Quest’s Data Operations and Data Intelligence solutions within the German markets. • Create and execute a territory plan, including targeted account plans and strategic action plans. • Develop the region quickly using past experiences and networks. • Manage complex sales involving large companies and multiple products across business units with accurate forecasting. • Develop and maintain strong, long-term relationships with key stakeholders within your accounts to ensure cross-sell opportunities, and across the partner landscape. • Through consultative selling, understand customers’ business goals, data challenges, and IT infrastructure to develop tailored strategies. • Achieve or exceed assigned annual sales targets and strategic account objectives (company goal is AOP +20%) through channel first strategy.

• Generate business through proactive outreach to new customers via cold calling and strategic email campaigning. • Quickly develop value-based business relationships with B2B customers. • Identify customer needs and requirements. • Promote and position the strategic & tactical values of Quest solution offerings. • Schedule concrete next steps with the customer and the territory specialist, typically a product demonstration. • Seamlessly transfer sales opportunities to the territory specialist. • Research, qualify, manage, and track leads and related sales activities. • Develop internal sales relationships with sales specialists and sales engineers. • Function competently and competitively in a fast-paced, highly transactional call-center environment that requires project and time management skill.

Role Description The Program Manager is responsible for leading the successful launch of product releases and strategic initiatives, ensuring alignment with organizational priorities and delivery of high-quality outcomes. This role combines strategic planning, cross-functional leadership, governance, and operational execution to drive predictable, on-time, and within-budget delivery. The Program Manager partners closely with Product, Technology, and business stakeholders to translate roadmap initiatives into executable programs, manage cross-functional dependencies, mitigate risk, and provide transparent reporting to senior leadership. Responsibilities - Project Initiation & Planning - Partner with stakeholders to translate roadmap and strategic initiatives into defined programs with clear goals, scope, deliverables, and success metrics - Confirm commitments, assumptions, and constraints - Define governance structure, processes, reporting, and operating cadence - Obtain required approvals and manage program milestones - Monitor scope changes and ensure adherence to agreed plans - Influence and motivate cross-functional teams without direct authority - Program Governance & Communications - Serve as the primary program lead and day-to-day contact for senior stakeholders - Provide transparent reporting on schedule, scope, risks, and overall program health - Deliver weekly program updates and executive-level reporting - Maintain alignment between program execution and strategic objectives - Act as the primary escalation point for issues - Risk & Issue Management - Proactively identify and assess program risks - Develop mitigation strategies and escalate appropriately - Lead root cause analysis (RCA) for major issues - Implement corrective actions and strengthen processes to prevent recurrence - Continuous Improvement - Identify gaps and improvement opportunities in program delivery practices - Strengthen governance tools, templates, and reporting frameworks - Improve use of project management systems and technologies - Promote best practices across teams Qualifications - 5+ years of hands-on project or program management experience - Demonstrated success delivering complex, cross-functional initiatives - Experience in technology, product, or services environments preferred - PMP, PMI, or ACP certification considered an asset Skills & Capabilities - Leadership & Collaboration - Strong relationship builder with ability to gain trust across functions - Skilled at influencing without authority - Able to align diverse stakeholders around shared objectives - Execution Excellence - Highly organized and detail-oriented - Skilled at managing multiple initiatives simultaneously - Strong grasp of scheduling, dependency management, and milestone tracking - Communication - Clear and confident verbal and written communicator - Comfortable presenting to executive audiences - Proactive in follow-up and issue resolution Benefits - Competitive pay, annual bonuses, and top-performer recognition - Comprehensive health, family, and retirement benefits - Flexible work options, generous PTO, and wellness programs - Professional growth through learning platforms, mentorship, and leadership programs - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council

Role Description Quest Software is seeking a Senior Specialist, Global HR Operations to support and evolve our global HR Operations model. This role is based in the United States and operates with a global mindset, partnering across the Americas, EMEA, and APJ. This is a highly collaborative, hands-on role focused on operational excellence, process consistency, and scalable HR service delivery. We are looking for someone who can operate beyond regional boundaries, bringing a thoughtful and enterprise-wide approach to HR Operations. You will partner closely with HR Business Partners, HRIS, Payroll, Legal, and global HR Operations colleagues to support employee lifecycle processes, improve operational consistency, and help drive more integrated ways of working across regions. This role is ideal for a strong HR Operations professional who enjoys solving operational challenges, improving processes, and influencing positive change within a global environment. Responsibilities What You’ll Do - Global HR Operations & Service Delivery - Support HR Operations processes across the employee lifecycle, including onboarding, offboarding, job changes, leaves of absence, organizational changes, and compliance activities. - Deliver high-quality operational support while ensuring accuracy, consistency, and a strong employee experience. - Serve as a key point of contact for complex employee and manager inquiries requiring thoughtful resolution and operational judgment. - Partner across regions to promote globally aligned approaches and reduce siloed or inconsistent ways of working. - Process Improvement & Operational Excellence - Identify process gaps, inefficiencies, and opportunities for standardization across HR Operations workflows. - Help drive scalable and sustainable operational practices that improve consistency and service delivery globally. - Support process documentation, knowledge management, and operational governance efforts. - Contribute to automation and workflow improvement initiatives in partnership with HRIS and other cross-functional teams. - Systems, Data & Compliance - Partner with HRIS, Payroll, and IT teams to support data integrity and effective system workflows. - Support audits, reporting, and compliance activities with a strong attention to detail and operational accuracy. - Assist in maintaining operational controls and ensuring employee data is processed consistently and compliantly. - Cross-Functional Collaboration - Partner closely with HR Business Partners and global HR Operations colleagues to support business priorities and operational alignment. - Collaborate with Finance, Legal, Payroll, and Talent teams to support accurate and compliant employee administration. - Participate in global projects and initiatives that support the continued evolution of the HR Operations function. - Continuous Improvement - Identify process gaps and inefficiencies, and work with leadership to implement improvements. - Promote a “one HR Operations team” mindset, helping to reduce siloed approaches and increase global consistency. - Contribute to scaling the HR Operations model as the organization grows. Qualifications - 5+ years of progressive experience in HR Operations, HR Shared Services, or related HR operational roles. - Strong understanding of employee lifecycle operations and HR process administration. - Experience working in a global environment with cross-regional collaboration. - Demonstrated ability to influence and build alignment without direct authority. - Strong operational and process-oriented mindset with attention to detail and consistency. - Comfortable navigating ambiguity and balancing regional needs with global standards. - Strong communication, organization, and stakeholder management skills. - Experience with HR systems such as Dayforce preferred. Benefits - Competitive pay, annual bonuses, and top-performer recognition. - Comprehensive health, family, and retirement benefits. - Flexible work options, generous PTO, and wellness programs. - Professional growth through learning platforms, mentorship, and leadership programs. - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

• Lead and/or oversee technical discovery, business justification, RFP/RFI response, solution mapping, demo, and evaluation as well as collaboration across your virtual sales team. • Provide technical workflow, oversight and management during the sales cycle driving the needs assessment, requirements definition, presales resource activities and collaboration across the sales team to include the account managers, solution architects, professional services engagement manager and Commercial sales. • Build and develop business in aligned territory. This could include developing solution collateral to be used by sales or presales, building regional or national partnerships, and associated go to market strategy, educating peer groups within Quest, etc. • Lead/assist in coordination and oversee all technical activities throughout the sales opportunity such as customer meetings and product presentations, demonstrations and evaluations. • Manage technical documentation such as business and technical requirements and presales architectural assessment. • Assess each sales opportunity to determine the appropriate next steps in the sales cycle based on skill set, requirements, availability, and sales strategy. • Create and maintain trusted advisor relationship with key stakeholders in account portfolio throughout the sales cycle and post-sales to ensure success and growth of Quest solutions. • Update and coach Account Managers on GTM messaging and new product offerings on an ongoing basis so they are aware of upcoming offerings, cross-selling opportunities, and competitive information. • Maintain proactive ongoing regular communication with associated sales team on activities such as one-on-one account and opportunity briefings, Regional Sales Manager team meetings, product, acquisition, and other relevant product news updates. • Maintain broad (story/use cases) and deep (product demo and POC) knowledge of the Quest Platform Management solution suite. • Maintain working knowledge of industry trends, common customer expectations, and competition. • Participation in internal corporate initiatives to further enhance the solution suites, presales/sales enablement, and professional growth.

• Develop and execute channel strategies to drive partner recruitment, enablement, and sales performance. • Identify, recruit, and onboard new channel partners within the assigned territory. • Manage and strengthen relationships with existing partners to maximize revenue potential. • Monitor and execute the Channel Plan, including training programs, certifications, and partner performance metrics. • Ensure partners stay up-to-date with required sales and technical certifications. • Conduct regular training, enablement sessions, and performance evaluations to enhance partner effectiveness. • Generate and manage pipeline/forecast, ensuring consistent growth and identification of new business opportunities. • Lead and oversee special channel initiatives, collaborating with internal teams to drive success. • Work closely with the marketing team to create and manage lead generation programs within the assigned territory. • Develop and deliver sales presentations to partners and customers, actively participating in sales meetings and industry events.

• Responsible for identifying, developing, and closing new business opportunities within existing accounts. • Selling Quest’s Data Governance, AI Readiness, and Database Management solutions to senior IT and business leaders with strong emphasis on C-level engagement. • Develop relationships with CIOs, CTOs, CDOs, and other senior decision-makers. • Manage complex sales cycles, from initial prospecting to deal closure, leveraging a consultative, ‘value-add’ sales approach. • Develop and execute a strategic sales plan across multiple accounts. • Work with key channel and reseller partners to expand market reach and drive revenue growth.

• Identify, develop, and close new business opportunities within existing accounts and net new logos. • Sell Quest’s Quest Trusted Data Management Platform and Quest Security Management Platform solutions to senior IT and business leaders. • Develop relationships with CIOs, CTOs, CDOs, and other senior decision-makers. • Manage complex sales cycles, from initial prospecting to deal closure, leveraging a consultative, ‘value-add’ sales approach. • Develop and execute a strategic sales plan across multiple accounts. • Work with key channel and reseller partners to expand market reach and drive revenue growth.