• Designing, implementing, and maintaining ERP systems that align with the strategic goals of an organization • Assist in evaluating business needs, research and perform impact analysis of new requirements or changes • Gathers, analyzes, and reports on data to identify issues, trends, or exceptions • Work with our Integrations team to develop and maintain knowledge of integration capability • Develop a deep understanding of the product to assist with data preparation, analysis, and conversion • Align with the Project Management Office to follow common processes, methodology and framework for implementation • Documents business processes and/or system functionality • Develops and maintains the corporate knowledge base for ERP and ancillary applications • Support existing manufacturing and shop floor solutions by resolving issues and creating opportunities for continuous improvements • Collaborate with the implementation team to provide early life support for initiatives and transition information to teams responsible for long term system health and supportability • Collaborate with plant teams and product vendors to implement new operations and shop floor solutions • Conduct regular meetings with stakeholders to provide updates and gather feedback

• Develop and implement complex technical sales strategies to effectively address partners needs and maximize sales opportunities. • Collaborate closely with senior management to align technical sales efforts with company objectives and priorities, ensuring consistency with overall business strategies. • Act as the primary technical expert during major sales opportunities, providing in-depth knowledge and guidance to partners and internal teams. • Lead the development of high-quality solutions, ensuring that they meet or exceed partners and customers expectations, and deliver value. • Serve as a liaison between sales, engineering, and other departments, facilitating communication and collaboration to ensure successful solution delivery. • Continuously evaluate and refine sales processes and strategies to improve effectiveness and drive business growth. • Stay informed about industry trends, competitor offerings, and emerging technologies, providing insights and recommendations to support ongoing sales efforts. • Provide technical leadership and mentorship to sales teams, helping them understand and articulate the technical aspects of products and solutions.

• Analyze business and IT requirements and develop secure network concepts to provide sustainable solutions for our clients. • Understand complex networking, data center, WAN, cloud and Wireless LAN requirements with integrated network security. • Co-develop the account strategy for selected customers. • Create designs and concepts for viable solutions including cost-benefit analyses. • Prepare cost estimates and produce proposals. • Present our network services portfolio and technology thought leadership to decision-makers and conduct solution workshops. • Conduct customer workshops and demos. • Position our product and solution portfolio as well as our premium consulting services with customers. • Build trusted relationships with key customers and maintain close collaboration with vendors and clients.

• Lead the design, integration, and evolution of our enterprise virtual assistant • Focus on the Moveworks platform as a core capability, integrating it with enterprise systems such as Workday, Concur, and ServiceNow • Automate support workflows and improve employee experience • Translate business and operational needs into secure, scalable technical architectures • Partner closely with IT operations, service owners, and business stakeholders to define use cases • Establish governance and drive adoption of conversational AI and automation • Provide technical leadership across design and delivery, including architecture reviews and hands-on guidance