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We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
Associate Director, Solutions Architect
Location
Brazil
Posted
80 days ago
Salary
0
Seniority
Senior
Job Description
Associate Director, Solutions Architect
Kyndryl
• Lead the design, integration, and evolution of our enterprise virtual assistant • Focus on the Moveworks platform as a core capability, integrating it with enterprise systems such as Workday, Concur, and ServiceNow • Automate support workflows and improve employee experience • Translate business and operational needs into secure, scalable technical architectures • Partner closely with IT operations, service owners, and business stakeholders to define use cases • Establish governance and drive adoption of conversational AI and automation • Provide technical leadership across design and delivery, including architecture reviews and hands-on guidance
Job Requirements
- Direct experience implementing or administering Moveworks, including integrations, use case design, analytics, or adoption strategies
- Hands-on experience designing and implementing enterprise IT solutions that integrate multiple platforms and services
- Strong experience with IT service management (ITSM) platforms, such as ServiceNow, including workflows, integrations, and service automation
- Solid understanding of cloud architectures and integration patterns using Azure, AWS, or GCP
- Experience integrating identity, access management, and collaboration platforms (e.g., Azure AD/Entra ID, Microsoft Teams)
- Working knowledge of APIs, web services, and event-driven architectures used to connect SaaS platforms
- Familiarity with security, privacy, and compliance considerations in enterprise SaaS and AI solutions
- Ability to provide technical leadership, including architecture guidance, design reviews, and solution standards
- Excellent communication skills in English, with the ability to explain complex technical concepts to both technical and non-technical audiences
- Experience working in large, complex enterprise environments with multiple vendors and platforms
- Bachelor's degree
Benefits
- Flexible, supportive environment
- Be Well programs designed to support financial, mental, physical, and social health
- Access to cutting-edge learning opportunities, including certifications with Microsoft, Google, and Amazon
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